Gwinnett Place Honda Review

My Service Advisor Brandon was very helpful. Gwinnett Place Honda took better care of my 2019 Honda CRV than the dealership where I purchased it. I'm very appreciative Gwinnett Place Honda.

They did their best to make a bad situation worthehile.

We had a great experience at Gwinnett Place Honda. Johnny Huang was professional, knowledgeable, and kind. I feel like he went above and beyond to give us an amazing car buying experience. We will be back for our next honda

I had an awesome experience with purchasing my 2019 Honda Fit from Honda Sales Consultant: Charles Kim. He was professional, courteous, friendly and knowledgeable. I would recommend him to anyone who wants awesome customer service.

Brian Diep and the staff here were amazing, professional, and patient with me during my car buying experience. I left feeling very good and at ease about my purchase, unlike my first car buying experience. If you want to be treated well, buy from here. I didn't feel like I was being hustled into a deal, which is important as a woman. Brian brought me food and water and made sure I understood everything about the car and process. I'll be rolling into the new year in my new 2017 Civic courtesy of this great staff and their great financing deal!! Definitely recommend you check them out for your next Honda! Ask for BRIAN!

i never write reviews but if there is one person you should go see at this dealer ship is danny moon. He gave me all the hook ups and was super polite and never let me down when some new rate came in. Always kept me updated and also did his best as a dealer. I thought really lowly of people who like worked at dealerships.. but he deff treated me like a friend and i would only recommend people going to him. I promise you hes prob the best person to go to!!!!!

I've been purchasing or leasing vehicles from Gwinnett Place Honda for close to 18 years. During this time, I have never had a bad experience. Even if I was unable to make an appointment in advance, Gwinnett Place has always tried to "fit me in." Furthermore, although certain things may be listed as "simple fixes" as defined in the owners manual, this dealership does not consider any maintenance work to be too small. Thus no need to feel embarrassed with any maintenance inquiry. The service advisors are very knowledgeable , make you feel at ease and provide timely status in case an unforeseen issue is discovered. Also, this dealership (like many others) does have a courtesy shuttle. But for the most part, I never had to utilize it because the wait was very minimal. With all of the above being said, there is no reason why I would want to patronize another dealership.

Very nice customer service salesman, excellent service my work is always done great, thanks technicians

I am rating this place only because of one of the internet sales manager named Troy. Whoever goes to buy car from this place never get involved with Troy. Troy lies to his customer flat. He tries to sell you car for at least $3k more than the actual price. I went to buy Honda Accord 2020 LX from him and the last price he gave me was $25,574 and when I requested him to give me some discount he said that s the last price he can do . After that I went to curry Honda and got the same car drive out for $22,500. So I instantly save $3k. Later on when I try to confront him saying that curry Honda is offering the same car for less he said hold on a minute and started his lies again saying you are our good customer and he can sell the car for the same price as curry Honda . I didn t liked his lies and got the car from curry Honda . Note- I bought two cars from Gwinnett place earlier in last 3 years and I knew exactly how much it cost but still Troy tried to get more money out of me . If you want to buy the car from Gwinnett place Joseph Yum is the guy though he is the manger now .

The sales rep was amazing and helped me through my entire process of trying to trade my car and helping me get to where I need to be with this deal. But I had an issue with this dealership not offering GAP insurance anymore, which is confusing and also a deal breaker. GAP insurance is a big part of buying a new car and there are very few options on getting GAP insurance with a insurance company. I m just very dissapointed with how things turned out in this situation and very frustrated. Honestly everyone that helped me was awesome. I just dont understand how a whole dealership takes away GAP insurance.

Great service and great staff! It was a positive experience unlike other dealerships. Daniel helped us to get a perfect car with no surprise. Highly recommended :)

Got a good deal on leasing a new car. I had gone to another dealership which didn't offer me anything near what I got at Gwinnett Place Honda.

Called in for appointment, when I arrived the service people greeted me as I was pulling in. The service guy who helped me was great. No pressure to sell me something. They advised me on what was needed, gave me a quote. I will be back to get my needed service. If you want great service go to gwinnett place honda.

This is the second Honda I have purchased from Gwinnett Place Honda. Why? Because they are truly the Premier dealership for the Atlanta area. They take customer service seriously and ensure that they get you into the vehicle you want, rather than trying to pressure you on an up-sale. They also happen to offer the best pricing in the Area. The staff are beyond professional and great to deal with. All in all an awesome transaction and I LOVE my new Civic.

Buying process at Gwinnett Place Honda was the easiest, quickest car buying experience I've ever had. I got a great deal on my accord coupe too. I am definitely coming back for my next car and I would recommend them to all my friends.

So far my experience with this car dealership has been the best I've ever had it over 30 years of buying cars everybody here is very friendly and transparent throughout the sales process also the finance department was a great pleasure to deal with and I can say this without having even received my automobile yet but I'm so looking forward to it and doing business with them again in the future

I went there to check on the car because i have received a recall notice. Russo greeted me and helped me set up the appointment, and got my service done in a timely manner. In the process, he was really friendly, and also professional.

Went into the service department for tire light being on. They resolved my issue quickly!! The people I dealt with in the service department were all very friendly.

Mike Pham was my sales person. He really went above and beyond to help me get into the car I wanted. He really made this an awesome sales experience I wont forget. Mike really listens and will with out a doubt get that car you want and give you money saving options. Trust me If you are in the market to buy a car, give Mike a call. He will get you into the car you want! I highly Recommenyud Mike Pham.

Amazing service. Took a while to get oil change and tires rotated but its worth the wait. My 2016 Honda Accord is driving smoother than ever. Thank you Honda!

Brandon Wood provide TOP OF LINE, OUTSTANDING Customer Service, Attention to Detail, and kept me fully informed the entire time during the service.

This was Certainly a 1,000 on 10 SCALE Service!

Always professional service. I drive to this location even though Carey Paul is closest to my home because of the employees professionalism and nothing is ever missing from my car!

My car buying experience was a pleasure!! My salesman, Kha Tran, was very responsive, and attentive to my needs. More importantly, he worked hard to make a fair deal for both parties. Above and beyond on the delivery process, my car was detailed cleanly, I received a walkthrough of the car and all the features carefully by Kha!! Thank you and I would definitely recommend this dealership and this salesman to my friends, family and everyone out there!

10 out of 10!! This place is phenomenal! If you're a first time buyer, I would highly recommend coming to this Honda dealership over all the others around the area. From the customer service, to the knowledgeable team, to the cleanliness of the dealership I could not be more thrilled!! The salespersons never made me feel pressured, they understood my financial situation and were able to help where they could, answered any question that I had with no hesitation. All of them knew what they were talking about with no BS. They even sat down in the car with me to explain all the safety features and to make sure I was 100% comfortable before pulling off the lot. Shout out to Chris and Tyler being the VIPS and dealing with my crazy, analytical dad

My BMW was hit on the highway by and F-150. Luckily my insurance company referred me to Mr. Matt Paolini at Hendrick Collision. Mr. Paolini took fantastic care of my car while it was getting repairs and actually went above and beyond what was expected of him. It was amazing how quickly he responded to my phone calls and emails, considering how busy he is.
My car was returned to me looking practically brand new. He even had my wind shield seals replaced, and it was no where near the damaged area of the vehicle.
10/10 recommendation for Hendrick.
11/10 for Matt Paolini. If you have to take your car in for repairs, insurance or not, definitely ask for Matt, you will not be disappointed.

I purchased Odyssey (2018 model) from Kay.
This is my second time purchasing odyssey from her.
She is knowledgable and very kind.
I could buy a very good car for my family. Thanks!

My service advisor was extremely helpful with what I needed.

Usually I have great experiences at Gwinnett Place Honda when it comes to service. This time however I was greeted to a big grease stain on my seat and door. When I let my service advisor know he promptly took it to be cleaned. When it came back he went with me to see if it had been resolved and to both our surprise it still was not. My service advisor then took it himself to the detailing dept and he ended up having to clean it himself.

Awesome customer service I did not have to wait long for my oil change and they even had some screws for my protective cover underneath my car that they replace without charging me. I will definitely be going back here for all my services for my vehicle

Gwinnett Place Honda has one of the best vehicle service centers around. The people are friendly and always explain what you need to keep driving

I was helped by Paul Hett, he was the best person and experience I have had in buying a car. Paul was very patient with showing me different vehicles and through the whole buying process. I love my HR-V, I will never drive anything besides a Honda. The whole team at Gwinnet place was wonderful. Looking forward to future business.

Great experience buying my new CRV. Amos fought to get me a great deal! Everyone was helpful and friendly!

It was nice working with Tyler. He is professional.

Had a pleasant experience buying our Honda Odyssey here.

They did an amazing job with my car!!!! The cars name is Lee and omg. They left my car like NOTHING HAPPENED! So glad I choose this place to get my car fixed. Yet Im a tiny bit concerned because I left my adapter ( iPhone 7 and up knows what this is ) in the car and when I got my car back it wasn t there ..? Not trying to think the worst but that s just it.

I visited Gwinnett Place Honda to get an oil chance on my Acura TL. I was pleased with both the price and service provided. I will be visiting again for future services.

lots of selection, a good location and friendly caring staff

Service representative Jelani was very professional . He was courteous, kind helpful, knowledgeable and he kept me informed. My vehicle is running fine. Good service. I definitely would use Gwinnett Place Honda again.

I was impressed with the courtesy and service my this dealership--until I actually went there and tried to take them up on it.

I called to see the price if any on a replacement visor that started hanging in my 2007 Civic. There was a service bulletin out on this by Honda (08-023) noting the dedect. When I called, they asked for the VIN which I provided. I was told that it was covered, and asked to make an appointment, which I did.

When I arrived at my appointment I was told that it was NOT under warranty, and they refused to honor what I was told on the phone to get me there. I was sent to the parts department to buy one, then they would install. Internet price upper $40's, Gwinnett Place Honda in the $80's (for a part they told me was on warranty the day before).

Follow-up - The service manager saw my review, reached out to me,and offered to complete the repair at no cost. It was done, well and on time.

In retrospect, any business that relies on humans has the potential for service breakdowns, The true measure is HOW the business responds. Kam, the service manager responded proactively to resolve the problem and reinforce a policy of honesty, for his staff and this customer alike. It is appreciated, and noted in the revised review.

The service was great! Will was awesome!! He informed me of everything that was being done to my vehicle and reassured me that it was all going to be ok. I don't know who worked on my vehicle but I would also like to thank them. I will be referring family and friends to Gwinnett Place Honda.

Steven Shoemake was spot on with his service expertise! He was attentive and professional! He made me feel comfortable regarding repairs needed! My vehicle was ready in a timely manner and off I went! I left happy!

As a first time car buyer, I prepared myself for the lengthy and drawn out process of such a large purchase. I was apprehensive at first, but the people at Gwinnet Place Honda made this first purchase a breeze. I was expecting the typical "car salesman pitch" but I was pleasantly greeted by employee Joseph Shin. He politely answered all of my questions and was genuinely helpful. He encouraged me to speak with the finance managers and they were able to walk me through each step of the process. They were able to help me find an option that was best suited for me.

I was very happy with my experience at Gwinnet Place Honda and I am very excited about my first car
purchase!

Ali was my service advisor and I appreciated the service!!!

Gwinnett Honda always has time for you, even if it's a last minute emergency. The sales team are very knowledgeable and do what they can to get you into a vehicle of YOUR CHOICE!!

Great place to bring you car yo get oil or ther stuff done in and out quick

My Nguyen was a life saviour.
She made sure my car was taken care of on time within my budget constraints during the loss of my grandmother. Thank you again!

Micheal was very professional and patient with answering my questions and concerns about my vehicle. This is why I have been a customer at Gwinnett Place Honda for many years....they always have amazing customer service! Thank you!

Gwinnett Honda reps are always professional, friendly and courteous. They get you in and out as soon as possible and never pressure you to have a service performed that you don't need. Highly recommend this dealership!

This was the best experience ever! Easy scheduling of the appointment, friendly and helpful service tech, and almost perfect on-time delivery. I left very happy. I especially appreciate the "promise" card that says when your car should be done. Such a relief to have the tech guy, who was Rick this time, put it in writing. Wow.

those sales people are rude unless you want to buy a car that day lol.

I would have given 5 stars if GPH had had my part in stock. I don't suppose they can carry every part ever produced by Honda, but it was a disappointment. I was pleased with the service I was given by Denis O'Connor and was impressed with his knowledge. My car was ready the next day and the problem seems to be completely fixed.

Charles was great to work with once again, working hard for the customer. Over the past few months we ve purchased a few cars for our extended family and would highly recommend him and this dealership!

Good experience. My family and I bought cars from this dealer and totally satisfied. I just purchased a new pilot and this our 5th car from this dealer. Keep it up! We appreciate you Mo Ku!!! You are the best!

Huge shot out to Matt, returning with a second vehicle and as always they did a great job!Matt communicated with me through the entire process, and got the job done under a week.Thanks again Matt!

I purchased a brand new Honda CRV at Gwinnett Place Honda and really enjoyed my experience! I drove my car there in a cloud of smoke from overheating and used it as a trade in and Chad Mills the manager reassured me that I would not have to drive that disaster home! That was a big relief! He stood by his word and made it happen! Cameron was the sales associate that took me on a test drive and answered all my questions and was very patient with me while I took my time deciding which vehicle, color, and interior that I wanted. It was an A+ experience from walking in the door to walking out! The finance department was even wonderful going over my warrantee options! Now I can rest my mind knowing I will have no major car repairs for 100,00 miles! Highly recommend all of the staff here at Gwinnett Place Honda! Thank you guys! :)

Great service. Had me in and out in under two hours. Plus gave me a list of checks that were done on my vehicle. Thanks Honda!

Love my favorite dealership "Gwinnett place Honda " always been your customer and will always love buying our family plus friends cars from here. Thank you to all loving stuffs and management/ finance development. I'm really happy with mrs. Kay who always welcomes me with beautiful smiles every time I see her and really appreciate your service today buying my moms car. Thanks to everyone in Gwinnett Place Honda!!

I have had alot of trouble dealing with past car dealerships but Gwinnett Place Honda is definitely different. I was assisted by New Car Salesperson Joseph Shin and he was extremely helpful. He knew all the answers to my questions and told me alot of about the new Accord I did not even know. If you are looking for a new Honda, go see New Car Salesperson Joseph Shin here!

Speedy and professional Service Denis Oconnor. My service man could not hve been better!!!!

I was lucky to see Charles Kim. He helped me a lot and we were able to purchase a Honda Odyssey from him. The kind service, quick response, and the best of him gave him a professional appearance. Everyone in my family is happy with the new car and everyone is envious. I want to say thank you again to Charles. Thank you. =)

What a well run business! The entire experience of having your wrecked vehicle repaired is typically very exhausting. Gwinnett Place Honda Collision couldn't have made this process any easier. Matt kept me updated on my vehicles progress via email every few days. The final result is: great quality and my car looks brand new again:)

Excellent customer service, provided speedy service on a oil change!

Came up looking to possibly buy a car. since i'm more into american made models i was a little hesitate at first when i first walked onto the lot. Needless to say i was a bit overwhelmed with the selection this place had but then i met Stan "The Man" Chen who was my salesperson that helped ease my worries. He was by far the best salesman i've ever encountered when purchasing a car, he was very knowledgeable with the models since it was my first time buying a import and he didn't talk to me like just another "mark" in the sales notch. i wasn't pressured into anything and he gave me his honest opinion on all the models that would best fit my interest. the whole experience when buying my new Accord (which is sick by the way) was one of the most worry free experience when buying anything from picking a model. test driving, to finally signing on the dotted line. if your looking to trade up or looking to add another reliable car to your fleet i recommend this place and ask for Stan "The Man" Chen you wont be disappointed cause he lives up to his name of being The Man

The associate was very helpful& friendly. He explained everything very well.

Luis Escobar was very helpful and made the visit go very smooth.

Honestly I first came to Gwinnett Place Honda because of convenience and seeing how i lived five minutes from there. It was the first dealership out of six that I was scoping out and was just testing the waters when I walked through the door. Walked in, was immediately greeted by one of the sales guys (Joseph Shin) and he proceeded to ask questions about what I was looking for. I vaguely answered his questions since I still had five more dealerships to see but pretty soon he got the hint and asked if I wanted to test drive any of the vehicles and I chose the Accord. We picked up the car and started driving around as he explained all of the features the car offered. He was very knowledgeable about the car; even minute details that a car junkie like me would appreciate. It was a very casual and comfortable ride with Joseph never being pushy about the sale. We returned to the dealership and he explained a lot about the financing and in the end offered me a better deal than the quote i received from a bank. Honestly I never intended to purchase a vehicle that day, let alone from the first dealer but I am more than satisfied with the service I received from Gwinnett Honda, especially from Joseph. Thanks man! I'll definitely recommend this place to anyone looking to get a honda.

The people at Gwinnett Place Honda give GREAT customer service!!! The are extremely polite & do GREAT service work too!!!

They always make my experience pleasant!!

Excellent service from Ronnie and Tymon.
Tymon even took the time out to help me locate something in my engine. Great customer service !

I bought the HONDO ACCORD EX on the New Years Eve. It was a busy day and had a very good buying experience from the sales team here. I received a very good quote from Joseph Jim (Internet Sales Dept) and then it was easy process to finish the deal. Later we were assisted by Joel (Sales rep) with other formalities. Overall had a nice buying experience. Today I went in for a Rear Spoiler installation and the Service Team Rep Rudy took care of me. I had the spoiler and the door sill installed in one hour waiting time. Excellent Service !!!! 5 Stars *****

Outstanding Dealership, I have purchased vehicles and had all of my service needs taken care of from maintenance to warranty items, body shop repairs for my wife and daughters Hondas and parts were always available never had to come back for a special order part. All of our Honda needs taken care of in 1 spot. Great people to deal with would highly recommend this Honda dealership to everyone.

Overpriced in almost all service aspects, never reset the oil life, always have to double check.. If we did not buy a service contract would have stop going here long ago

Incredible service I was in and out within a hour I definitely will be coming back here for my future services
The customer service was off the chart you guys are the best

I had driven many car but not Honda. My friend always told me that I should try one. So, I chose Honda Accord. Gwinnett Place is a real good dealer, CHEAPEST than the others, best sales and good service. I am very happy to have one. I think I will buy another Honda in the future. Thanks.

I always have a pleasant experience getting my car serviced at Gwinnett Place Honda. Everyone is kind and courteous, service is done in a timely fashion. I have nothing but good things to say about the dealership and the services provided. I will continue to recommend them.

Gwinnett Place Honda always takes great care of my Honda. The facilities are great and the staff are sharp and helpful. I highly recommend them for sales and service needs. Thanks!

Workers are very fast, efficient, polite and respectful. Highly recommend!