Gwinnett Place Honda Review

Wonderful attention to the client. People are very nice and you get change of oil, etc for free when you buy your car there. Excellent place!!

Great fast customer service!!!! Thanks Jeffery Hawes!!

I recently serviced my Honda Odyssey at Gwinnett Place Honda, Steven in the Service Department was very knowledgeable and friendly. I will definitely continue to bring my vehicles for service.

I had another wonderful experience at Gwinnett Place Honda today. Chris was such an awesome salesperson. He answered all my questions and explained everything. Everyone was so helpful from start to finish. Smooth and enjoyable experience. I will always come back here. Highly recommend!

Excellent Service. They went well beyond to make my purchasing experience EXCELLENT. I live 40 minutes away but I will come back to them when I purchase my next car.

They have won me as a Customer. This is the first dealership that I am giving a review.

I absolutely love Gwinnett Place Honda! Been coming here for the past 3 years for all of my service and they re always amazing!

My husband and I went to Gwinnett Place Honda to just "look" at the 2019 Pilots and wound up buying one due to the great deal we worked out. The staff is devoted to making you happy with your purchase and they work tirelessly to find the car/suv you prefer.Environment is clean and bright-very friendly and happy staff. Our sales representative was Kendyl Brown and he was a delight to work with!

Very courteous and professional professional people. My service was quick and they did a good job.

Excellent service and problem handling within proper timing

I am editing my prior review in light of dishonesty from the finance department.

My beloved CR-V was totaled last year by a tractor trailer and I got an Accord but missed being in an SUV. When my used Accord starting having engine issues I decided it was time to get a car loan for the first time in almost 15 years. I spent the last week test driving different cars from various car dealerships around Atlanta. I got a good deal on a certified pre owned 2014 CR-V from Gwinnett Place Honda and I m very happy with my interest rate, warranty and final price. This is my 6th Honda so I guess I m loyal to the brand.

Edit :: I have a 681 credit score and was offered 5% interest rate until the day of sale. The day that I came in to buy my car I was told my credit history wasn t long enough to get that rate and I would pay 10% interest. I agreed to this rate. However the man handling my loan told me if I got an extended warranty I could get 4.8% interest. I agreed to it but the next day I crunched numbers and was shocked that this warranty cost over $4,000! I immediately called and asked them to cancel the warranty and give me the higher interest rate. To use interest rates to try and sell such an expensive warranty to customers seems dishonest.

My appointment was at 10:50am, got there a little early. It was suppose to take an hour and half. But they got me out within 1hour. Replaced airbag recall and oil change done. I was very please with my service tech Jeffery and the time.

From the moment we pulled up we were well taken care of. For a first time car buying experience I couldn t ask for anything better. Noah, Delthia, and Albert were wonderful. Highly recommend!

Experience was great!My rep Myungi if I am spelling it correctly was professional and very attentive to my needs.She called me to let me know what was goin on every step of the way .

I had a wonderful experience when I brought in my car to be serviced. Rick Zarpentine was extremely helpful and considerate. He got me in and out quickly. I will definitely come back!

Very easy going ... my sales rep was awsome Mr. charles Kim give him ( ) he made everything very simple and easy to understand got me approved and on my Red honda fit ( ) quick with out no hiccups... Love my new car !!!

Charles Kim was such a huge help helping us find the car we wanted. The process was as simple and quick as possible. I had to commute to purchase my new CRV, and he was on point with communication to ensure I didn t make any unnecessary trips.

I have always received good service from Gwinett place Honda, but during my last visit I received outstanding service. My Nguyen was very professional, courteous and knowledgeable

Jeff's back! Always takes great care of me. Not that the rest don't, but Jeff is awesome! As always, great service and friendly staff. Had to come to dealership because of a recall, but other things to do as well. Wait time was pretty good for all the services to be performed on my car. I was shuttled off to lunch. Live in Marietta, but I'd rather travel up to Duluth to this dealership. So far, so good! Been coming here for the past 3years.

Great servic . I've been going Honda for a very long time and Kam, the service manager is great and my service advisor is Brandon and the always go the extra mile to make sure that I am very satisfy with the work that gets done to my vehicles

This was my first time purchasing a new car from a dealership, and Joseph Yim, the Internet Sales Manager that helped me, made the experience a breeze. He had an in-depth knowledge of all of the cars I had questions about, which made the process that much easier for me. He even knew how other dealerships priced their Honda's and why they were more expensive or cheaper compared to Gwinnett Place's prices.

They seem to be all about transparency here. We were able to reach a fair price, fairly quickly, without much negotiation. Even in the financing office, I didn't walk out feeling like I had been cheated. The few people I interacted with during my car-buying experience here were all very professional and were on top of their game.

I cannot recommend this place enough. Look for Joseph Yim. I bought my 2015 Accord from him, and I would do it again in a heartbeat.

Great customer service! Maintenance was fast compared to other places. If you want quality care and a great experience, choose Gwinnett Place Honda.

My name is Mark, I have a 2014 Camaro. Matt Paolini is great at what he does. He kept me updated through the whole process of having my vehicle repaired. he broke down step by step of the work that needed to be done on my vehicle. I like people that's direct and don't waste time. I showed up he got me in and got me out. This place is the best. If you come here ask for matt. He even had them detail the vehicle for me.

Bought my car here eru helped as and found for as a bank all the way he treated as like kings thanks Eru.

The service provider Steven Shoemake was extremely helpful and attentive. He was also professional and courteous.

I have never had anything but excellent service and 1st Class Experience at Gwinnett Place Honda from the day I purchased my Honda Odyssey in 2014 up to now. My Sales Representative Joel Abrams, was the starting point and all of the Service Representatives always knock a "Grand Slam". That is everyone that has greeted me and gotten my car in for service. The mechanical service work done on my vehicle is always excellent.

I have never had this type of experience with any Automotive Dealership.

3 Cheers for Gwinnett Place Honda!!!

My service advisor was so helpful, knowledgable and friendly. Excellent customer service! I would not take my car anywhere else!

Added running boards. I was told an hour to hour and a half. I was in and out in 40 minutes.. great service department

Got me in quick and out quick. Very well organized. They honor veterans. Will be back!

Why buy anywhere else? Great place and great people.

Best Honda Dealership and Sales Representative!!! Our family was on a search for a reliable vehicle for our daughters first car. Eric Driver was a pleasure to work with. He was patient and knowledgeable and showed us many options that would be best. We went there for a used car but ended up with a brand new 2020 civic for a great price. Ask for Eric Driver he will make sure you purchase a quality car!!!

Recently I purchased a car from here, Mike Pham made my car buying experience worth wild. He was real knowledgeable and confident in what he was selling. No stress and no hassle

My first time car buying experience was the absolute BEST at Gwinnett Place Honda. Thanks to Rob Glenn & Jamal Gunn I'd highly recommend their services to anyone. I walked in very determined on which Honda type make and model I wanted, down to the trim. Prior to my visit, I requested an online quote to compare prices. Rob reached out to me for a whole week via phone/email. While I was still unsure of which car buying direction I was going. I researched and researched, until my choice led me back to Gwinnett Place Honda. Considering their 5 star reviews compared to surrounding dealers, I was sold. I traveled an hour from my home to Gwinnett Place Honda, and it was well worth the drive. I was granted the BEST deal with the BEST rates on a SHOW ROOM CAR! I received exactly what I wanted plus MORE. I absolutely love my brand new decked out 2017 Honda Civic Hatchback Ex (CVT) ! Thank you Rob Glenn for your patience, thoroughness and witty charm and Jamal Dunn for "coming out of your cage" numerous times (LOL) granting me the best deal ever!!

I get the best deals because of their high volume sales and their service department is great and very competitive.

I came for a oil change for 1b service was told to have brakes service and charged 320$ for break pad replacement...

They have great customer service, and they are very helpful in every situation.

Took long to see a sales rep but it was worth the wait. Didnt leave with a vehicle but left with great info to hopefully one day go back.

Andrew from the service department was amazing! My service was extremely quick!

I am very satisfied with the fast and friendly service at the Gwinnett Place Honda service department.

Zack was polite, friendly, and he was top notch. I couldn t ask for anything more.

Get my oil change there and they are always good and fast. They have their multi-check points, which is very helpful to learn about future maintenance.

Tre'vion Brown at Service department is very professional and knowledgeable.

Wonderfull.very fast professional.and kind..The only downside was no doughnuts with their excellent coffee

Thanks you for taking good care to my car. Staffs were friendly . I am always feel comfortable when get along . God bless !

very friendly environment. waiting time was good. Didn't like that they gave me a code to wash my car no directions got to the car wash had to read directions then drive up on the ramp. wash your car at your own risk. no one there to assist.

I had really great service, and he made us feel welcomed don't have anything bad to say (: really recommend people to shop there

Michael is amazing. Best experience visiting any sort of repair/car shop

Sotha Khim, my service rep, was very customer focused, professional and friendly.

Service is always outstanding at Gwinnett Place Honda. My service advisor, Steven Shoemake was excellent.

Outstanding Honda vehicle Service, TOP NOTCH Customer Service - I was updated concerning all items and there were No surprises!

One of my best experiences going to the Honda dealership. I worked with CJ Francis. He was more than helpful, he was nice and made sure that I understood everything and received excellent customer service. I will always go back to him.

The people here are amazing. I wanted to stay within a budget and they worked with me every step of the way. The service department is absolutely wonderful as well.

I came in for routine maintenance. Rudy is the best! He was very easy to work with and kept me updated. I highly recommend him and Gwinnett Place Honda.

Kayla Burch,

Your service, aid, and expertise was impeccable!
I truly had the best experience I've ever encountered dealing with car repair(due to the headaches involve)! Once again, a million thanks, and moving forward! All business will be dealt through you and Gwinnett Place Honda!

Thank you

Great people great customer service thanks to Billy Samoonty and Chris for helping me get in my new Honda Pilot again

We had a great experience buying the new CRV 2016. The Sales Associate Mansoor Butt was very nice, helpful and knowledgeable about the Car and answered all our questions. The Management team was also very cooperative. I will recommend him and the dealership to everyone.

Service was excellent and above my expectations. Luis handled my wife's car with care, great service advisor!

The first impression of the service advisor(Ms. My Anh Nguyen) was so friendly and kind and quick and she seemed to know what she was doing. So satisfied and treated specially. Thank you!

Service Department very knowledgeable and Curteous.

My C250 was hit by a oil tanker. I was sent to Hendricks Collision Center by my insurance company. Excellent customer service, everything ran smooth. I received my car in a timely fashion and Matt Paolini was awesome. His communication throughout was very precise! He delivered my auto and I was pleased with everything service on my car. I would recommend anyone whose car has been violated to utilize this collision center for repair. Matt at 5 star kinda guy! Thanks Hendricks!

Always great customer service! I do their very best to get you in and out as quick as possible or work with your schedule. Friendly smiling faces and they always have the courtesy shuttle available if you need a lift close by. And they have a Convenient workstation for those who must continue to work while they wait for their vehicle to be serviced or have a place for your kids to plug-in if they're not into the little playroom .
Hot chocolate would be a bonus since a lot of people do not drink coffee and occasionally complementary snacks because you're already getting serviced on and probably paying some out-of-pocket if not under warranty . !


Don't forget, you can always ask for a complementary quick run through the car wash which helps you take care of your vehicle !

Great customer service! We went for a recall and was done in 45 minutes!

Excellent customer service! I was greeted with a great smile; they took care of my rental and I left within minutes after dropping off my car for service.

Usually, I leave reviews for places if I was extremely unhappy with their service. To my surprise, I found that I needed to leave a review for the excellent experience I had at Gwinnett Place Honda with Joseph Shin. He knew that I knew nothing about cars and my biggest fear was ending up with a car that I didn't want from the beginning. I explained to him the basic necessities I needed in a car and he lead me to purchase my first Honda Civic! I'm extremely happy with my purchase but even more with the experience. The amount of patience he had with me throughout the process was second to none. I'd definitely recommend Joseph Shin when considering the purchase of a new vehicle!

Mike helped me out a lot. I was able u being my vehicle in during my lunch break and pick it up effortlessly later when I had time. Mike was friendly, helpful, and quick! I've always enjoyed the customer service at Honda locations and will continue going back because of it. Thank y'all.

So, my boyfriend comes here to get his car fixed and what not. They are extremely helpful in that field. But as for customer service it's lacking. I've been coming here looking for a car but no one ever helps. They stand outside but I am not sure if it's because I look young but they just never seem approachable or come to help when I look around as if I want to speak to someone but will always acknowledge "older" people. Anyway, if you come here for car service then this place is great but if you seem to not fit their criteria of helping customers then maybe not. I'm sure they are great but I just didn't get that great experience everyone else is talking about.

Manager service is very good, buy a car successfully

Great service. Brandon was extremely friendly and helpful.

Went in for an oil change, told I needed $500 worth of maintenance work, already had many of the items worked on. Don't appreciate the attempt to take advantage.

Matt Paolini greatly made sure my vehicle was taken care of! The whole process was very smooth and professional!

Stay away!!! I went in Friday for an oil change but of course I "needed" 90k mile tune up, cabin filter change and some kinda flush etc. Total cost? $1000.00!!!! Okay upsetting as that was I applied for a line of credit to pay for it and Tuesday,that's four days later, a check engine light comes on! In 8 years of owning the vehicle NEVER had a problem with this car NEVER had a check engine light come on but just by coincidence now they say the car needs two new transmission pressure senors and turns out I "need" new brakes today (but not a necessity on Friday when I was just there!) and for the sum total of $600+ I can get that done. Refused the brakes but got switches "changed". I had prior to this asked for the old parts but it just so happens the part shop closed and the service guy couldn't give'em to me and then he says anyway it's $10 per sensor to get my own part back. Oh, the icing on the cake he says to me if you would've gotten the $100.00/month warranty that I mentioned to you on Friday it would've covered things like this!! BS!!! Sounds a little shady to you? Me, too!!

I love American cars but thought i would give Honda a try for my next vehicle. As soon as I walked in, i was met by a wonderful smile by Joseph Shin, sales. He greeted me, shook my hand and made me feel welcome. I told him what i was interested in and he showed me exactly what i was looking for, a 2014 Honda Odyssey. It was a thing of beauty, comfortable seats, and a vacuum!! I was hooked. I let Joseph Shin know I was interested and he guaranteed me a great price, no haggling required!! I got a great deal, great service, and a 100 watt smile from Joseph Shin.

After my unfortunate accident, I researched many different collision shops prior to finding Gwinnett Honda Collision. I was very concerned due to my car being very new, a crystal white color and a lease. From the minute I arrived, Matt and Andrew exhibited the utmost professionalism and customer service. They acted quickly and went above and beyond in helping me address my needs, ensuring I was treated fairly by the insurance company and educating me on the process. The quality of the work done on my car is exceptional. It looks brand new. The turnaround time was well above my expectations. Working with two insurance companies on two separate claims addressing two separate repairs, I thought I'd be without my car for a month. I got my car back in less than two weeks. I highly recommend Gwinnett Honda Collision. I hope to never have to use them again, but I surely know where I will go should I need it.

Great place to get service done on your Honda. Knowledgeable techs and fast service. They have limited seating in the waiting rooms and offer a shuttle service if you don't want to wait for your car.

I purchase my 2011 at Gwinnett place Honda . Everyone was very helpful, not pushy at all. I would recommend anyone. I also came in to get my car serviced today and Jeffrey Hawes was very helpful and professional .

Set up Saturday appointment 8/11/18 for 11am. Was told it would be a 45 minute to 1 hour wait. I drove 35 miles to get there because it is where I bought the vehicle. When arrived I was about 20 minutes early I was told it would be a minimum 2 hour wait for my (prepaid) oil change. I don't feel this is acceptable. It doesn't take this long to get service when you open your check book to buy a new car.

Thanks to Lorenzo, Amos, Ramon! We were recently shopping for a 2017 Honda Odyssey EX-L. We visited Curry Honda first, met with Lorenzo here, checked Mall of Georgia Honda, and came back to Gwinnett Place Honda. All the folks here were a pleasure to work with.

Trevin was a great service consultant. He was attentive to my specific needs as a customer and made sure that the accommodations I needed while waiting at the dealership were exceeded.

Excellent service I d like to thank my friend clement and his buddy from the finance department for all their help with getting me into the vehicle I wanted