kenneth lanier

Review of Gwinnett Place Honda

Set up Saturday appointment 8/11/18 for 11am. Was...

Set up Saturday appointment 8/11/18 for 11am. Was told it would be a 45 minute to 1 hour wait. I drove 35 miles to get there because it is where I bought the vehicle. When arrived I was about 20 minutes early I was told it would be a minimum 2 hour wait for my (prepaid) oil change. I don't feel this is acceptable. It doesn't take this long to get service when you open your check book to buy a new car.