Grupo Vips Reviews

Good place assorted dishes, not traditional food. Pleasent treatment.

It is certainly cafeteria atmosphere. If it is a large group or you do not know the tastes of a companion or companion, it is your ideal place because of the great variety of dishes they offer you.
From older to young, it is easy to hit this place to spend a quiet time and eat chatting.

Variety in the food. A classic, something expensive. Good attention

Vips neither more nor less. A chain with a lot of history. A pity that they will end up with the stores but the restaurants always comply

good attention, if you are going to eat or dine try to take the menu. for 11 approx. It eats well. If you are going to catch loose, you will be salted.

Food was good, not too many customers, few waiters very busy. Menu says toast comes with butter and various jellies, ours came with none. I asked the waiter, he said okay. 15 minutes later I asked a different waiter, she said in a minute. Another 15 minutes later we were done, never got it from either waiter. The only butter and jelly they have, apparently, is in the menu, not in the kitchen.

Although the place is great and the food is very good, it takes a long time to serve the food. But without a doubt and something that deserves a star is that when ordering a tea shake they bring the glass and what is left over if you want more in the metal container. And the location is very good, it has a metro stop right at the entrance. What you see in the picture cost me about 10 (Tortiras de Oreo, with a glass of milk and the white chocolate milkshake).

We have gone to breakfast and it is getting worse both the food and the service. It takes too long you have to call the waiter 15 times to be served ... anyway. I miss those times when Vips was a good place to eat.

Place to go to take pancakes or a plate of snacks from your letter, nachos with cheese or onion rings. The salads are very good and the sandwiches are quite tempting. The big shakes are worth it and the beer is not very expensive. The service is a bit scattered and you have to be aware to get you served once you have sat at the table.

I was having breakfast with some friends and the bread was for two days so menod

Good place, fast service. Very well located close to Sol metro station. At this corner you can find more choose to eat. Reason they have to be good on what they done.

I am a VIPS fan but this site is a horror. I have not seen more disorganized site in my life and SLOWS. Ah! And they bring you the bill when half of the command is missing to serve. Lords of Grupo VIPS, control this DISASTER

Located right next to the Seville metro, very close to the Plaza de Sol. It has a terrace and two restaurant floors. The food is not very high quality, but the prices are not very high. Their specialty is the breakfast pancakes and the Brunchs they offer are quite economical. The bad thing is that they try a lot in serving you and serving food.

Very friendly staff ... But if you order ribs at the barbocoa and they are almost frozen! There are many other places next to be able to eat better and the same or lower price!

They have improved a lot. Mexican food is very good.

The very poor food also asked for three salads and they didn't put the oil and vinegar. Second we ordered meat that was dry and we had to ask for something to go with it. The service by the waiters was appalling and very edgy.

Finding you a piece of fried potato at the bottom of the chimichurri sauce is disgusting

GLUTEN FREE - GLUTEN FREE
This is a chain of restaurants present throughout Madrid.
Gluten-free products are clearly indicated on the menu and the staff is attentive. To distinguish the table part of a celiac, a placemat is put and blue dishes are served. It is possible to have breakfast, lunch and dinner. I had a breakfast I must say abundant and with a good value for money. Mind you, food is the classic I find in chains but all in all it is discreet.

Classic Vips, is large and is quite well attended, there is a lot of staff, the letter and everything else is like the rest of the vips chain.

For my taste the best of vips chocolate milkshakes, and pancakes

10 in the morning, on August 8 and having only 4 tables, bad treatment, cold breakfast and 0 attention even 10 minutes to see if they looked at us for the account.

It's okay to have a snack, we had chocolate and churros and we didn't like chocolate but we also had pancakes and milkshake and they were very good

Praise the VIPS restaurant for its excellent and varied dishes that continually renew, the mythical vips breakfasts are famous anywhere in Spain, this is one of the most visited in Madrid, although this also has its disadvantages, since the service is Slow and on many occasions I have come to bring cold food, a restaurant of this caliber should not afford this kind of thing.

It is a Vips, ideal for a quick meal, on a day of shopping, from the few places to eat near the door of the sun, there are many, but not many, this one has quality, cleanliness and good service, at a unbeatable price

Comfortable place to have something between meals.
Kindness of waiters

It is one of the most recognized restaurants in Madrid and its prestige is due to its good cuisine that is surpassed every day. the atmosphere is very nice and the decoration is not bad, although they could improve it more than improve it. the staff is polite and pleasant although they fail in the speed when you are waiting for the table.

Platazos! And good quality, first time and certainly not the last.

Restaurant chain that you can find throughout Madrid and other provinces. The service is good and fast and offers multiple options for breakfast, lunch, snacks and dinner. Highly recommended.

The site is strictly okay, as are all the best restaurants in the chain.
The service was a bit slow for a practically empty place, and they were wrong when they brought my chocolate to the cup - they brought a hot Colacao to the first, but I was in no hurry, no stress, so as far as possible, I was not pissed off .
I recommend it for a quick meal when you do not want to complicate your life looking for another option and now, it does not work anymore.

Vegan burger very rich ... I would love to add some more dessert for vegans but hey ... It is appreciated that we have an option there.

With the hunger that I had the American breakfast has left me as new, however the Coca-Cola zero had the same gas as a nestea, zero.

Real description of the Caesar salad: 3 kilos of lettuce, a breaded chicken breast, 5 croutons, 4 drops of sauce and Parmesan that shines for its absence.
The treatment is very good, but the food leaves something to be desired.

Quick and easy food: sandwiches, salads, hamburgers, etc. The place is huge and the attention and prices are good.

Excellent local Very spacious and comfortable. Although on other occasions it has worked well, today the service has been disastrous, scarce dishes, lousy attention and 2 hours for a meal of an entree and two dishes.
The experience has been very bad.

They could be more attentive .. Apart from this all ok ..

One of the best places to eat, very good service and very good food

Acceptable quality of food. I ordered the Aguacate Chicken burger and I would repeat it.
Very good staff attention

I ordered half rack and they brought me one whole and I did not know it was until they charged me full and the waitress dropping that I should have noticed. But yes, it was good.

I love the attention of the restaurant because they have a very good meal, the menus are very rich and the promotions are better and in addition to those sent to you in the social networks, the restaurant workers are attentive and very professional in addition to the location of the place I love it because you can enjoy a good view,

The restaurant is very good, whenever I stay with my friends it is the one that catches me very well. I would recommend the chocolate brownie with ice cream and the menus of the day because I think they are one of the most complete and economical. As for the service is fast and do not overwhelm you.

Bad food. I don t recommend. Prices are okay, but you pay for the bad quality. No one spoke English. We ordered a mixed plate, without meat and fish. We got a ham omelette, with cheese and ham bites... When I talked to our waiter about this he just took the plate. Instead of bringing us the one we actually ordered, nothing happened... Service could definitely be improved. I also seriously doubt if their guacamole is fresh.

Well, good office menus at a good price and complete.

Very fast service. Excellent quality relation price

They take a long time to place people
I comment on the VIPS of H2O
The deal very good staff
But I saw a detail that I did not like
They took two glasses from our table to refill drinks and at the same time they took others from another table, I don't know if they put my glass or someone else's and I asked for a clean glass, the same thing when they filled your glass put a new glass, to avoid these mistakes
I would like to take note of what was said
Well, in other VIPS, I train you in a new glass first and then take the void
I think the VIPS can't afford those mistakes

Tardaron 45min entre terminar el primero y segundo. No levantaban platos, cerveza muy mal tirada.... nadie pasaba por la mesa a ver si necesitamos algo. he ido a muchos VIPs y este ha sido el peor con diferencia. Fui el 30 de diciembre del 2015.

The food is good, but the service is lousy ... It is the second time that I have an unfriendly and impolite waitress.

Vips, the best restaurant / franchise in the capital, but you know it and I think you should know it; A restaurant where quality / price could be one of its best features, you can go with family friends or group events as they have a great option and great offers to celebrate your birthdays and love events there: D

The food is excellent, most of the people who work there are very helpful there are some people are very slow in the service.

At peak time waiters are overwhelmed and take to long to attend you.

The best restaurant I've been in all over Madrid. The food is fantastic and customer service is very good. It takes you a short time to serve your food even though it is always full of people. You can spend little and eat enough. The food is fantastic. You always have a secured table for a small group of people but in large groups it is complicated even if they solve it in a moment.

In my opinion, it is a restaurant well known to all and most of my friends think the same as me: that the food is always good and the dishes are varied. the only drawback is that in some of them the service is a bit slow although you see many waiters. It is an ideal place for all types of customers, both young and old with a lot of variety in food

Despite being a fast food restaurant chain, the quality of the products is quite good. Remarkable desserts and breakfasts. The staff is friendly and attentive.

It is a fairly large Vips, and is the closest to the Puerta del Sol which makes it quite frequented, fortunately it is very large

Very slow service and little attentive to the customers, I had to return the food to the kitchen because after a long wait it arrived cold, then it went back through the microwave, therefore it was not even good, the worst Vips in which I have been

The food is not very homemade, almost all frozen. .cocretas, potatoes, etc..for the price k has on top.

To live a family moment, to meet friends, for a work meeting.
Fantastic smoothies and very rich all juices. Desserts are also exquisite tasting and, Marketing level, taking out mini desserts to one euro has been a great campaign.

Good services. Not anything different from the Vips I have been to. Clean place and good services. Very quiet and frequented by educated and well comported people. It is situated about 2 minutes from the center puerta de sol going towards Cibeles. Dont have any bad word for the personale as they were all very professional. Clean place even though is not recently renovated it was kept as new as possible.

Food in average quality of what is the VIPS, however I liked that it was very quiet and the service was fast and friendly.

Second Vips I was in. The one in Callao was a bit disappointing for the service and this one, as for the same service ... first they tell you that they charge you when they bring it to you, because you are on the outside terrace (it won't be that you leave without paying) that I understand, to which we did not object. But the best thing was that you let go of that, which is not very fine before bringing the bill, then brought us the desserts we ordered and the bill brought us when we were almost done (come on, if they do so you don't leave without paying ... well they don't manage it very well). But the delicious dessert, in fact we ordered a milkshake and quantity for two came out.

An American chain restaurant. Everything you expect plus a quick and attentive service. Highly recommended

Very good full breakfasts
And high quality

Sometimes you have problems with the Vips card, I think it depends on the employee with whom you touch. Sometimes without problem but sometimes impossible. They should improve the training of their staff to avoid these situations.

On the other hand, this place is wonderful to go without having to book in advance. There is always room and that is fabulous. In this way there is less noise in the room and it is even better.

If you go, try the pancakes and milkshakes.

Excellent service, an order and a single waiter taking the night service on a Monday in Madrid.

the worst vips in Spain.
We were 3 friends to have a snack and so on. It took them a while to attend to us and when a friend of legal age asked for a whiskey and seeing the waiter his ID was denied.

We spoke with the manager, one Eli, who also denied it.

filthy deal rubbing the vexatious

Exquisite and unparalleled pancakes and milkshakes, good atmosphere and space to go with your family, with friends or as a couple, it even has only a large space to be able to sit and a personalized attention attending as soon as possible even having a large influx has a list Wait with which the shift is organized.

I love vips food. The vips club is the sandwich that I like most in the world and the pampera hamburger .. I drop the drool .. Its milkshakes, pancakes etc I usually go alone many times and it is a very nice place and the perfect treatment

The truth is that the Vips option never goes out of style, is to play it safe, but I the truths that I prefer to use them between daily. Weekends are overcrowded, but the truth is that the staff always tries to serve you in the best possible way. Quality food with some menus that suffer variations every season.

The staff very bad, very edges and they make you wait a lot. I've asked for the allergen card and the waiter has laughed in my face

The food's always, but the quality of the service, the local leave much to be desired. Dirty, empty tables uncollected, the floor filled with napkins and food scraps. They take a long time to assist you, they leave you the stacked silverware and that you distribute, we were 6 people. The sandwiches looked like they were made yesterday by dry bread, the only good thing is the pancakes.

Well refrigerated place, fast and attentive service.

What a disappointment the truth. They put us in some seats that were dirty, they took in taking notes, the waitress did not find out about anything, they did not replace the refreshments and they did not even offer us if we wanted dessert.
Very bad attention. I do not think I will return to this vip.

Horrible treatment, the app to pay did not work and we had an hour and a quarter to have breakfast. We will not repeat

Very hot. So much difference between inside and outside is not healthy or efficient.

Pretty bad food. Everything. The atmosphere is nice.

As always, a shame. They have gone down a lot in quality and presentation. The Club Vips potatoes I returned because they should be the day before. And the cream of the pancakes was not whipped cream, it was melted cream. A pity