Grupo Vips Reviews

A disaster: slow, without cutlery for a while, no ketchups, no napkins for everyone, I ask to fill in Coca-Cola and they never came.

It is acceptable, the food has a good size, the staff should be a bit more agile

Very standard food, which almost always tastes the same.
Not surprising but you know what there is.
They are usually attentive and the little ones like

The quality is good in general, but at rush hour they overflow and take forever to serve you, you can spend half an hour waiting for food.

I have not been to this restaurant for a long time, but the times I've been, fine. The staff are very attentive, the food is rich, the prices are what they are and in general the impression is good.

WITH ITS AMPLE ROOM AND EXCELLENT FACILITIES, a great place to drink from a chocolate with churros, to lunch or dinner, in a relaxed and youthful atmosphere. Good attention and adsequibles prices. Do not forget to visit it.

For me, the best pancakes in Madrid. They will be frozen, but they are very good, and they always have the same level of quality.
The cream and caramel are more than decent. The price of the complete snack, with its corresponding oreo shake, is very correct for the service offered.
The service is always attentive, fast and friendly; what is appreciated. And the place is usually clean and well maintained.

Good quality-price The big problem with VIPS is the service, but in this case it has been effective.

La comida esta buenisima y sobre todo si dispones del descuento de 2x1 la calidad precio sale genial. Si no dispones de descuento el precio es un poco elevado pero merece la pena comer alli. El servicio es un poco lento pero tambien porque suele haber mucha gente.

Vips is very well located behind the main road. For some reason the Brownie they serve at Vips is the best Brownie in all of Madrid. The choice of the daily menu and the atmosphere make this place ideal to stay with friends during the week for the week or at night on the weekend. This particular one is very good because it is very well located.

This Vips is one of my favorites. Located in a privileged area of Madrid and very close to the Puerta del Sol, they have always served us well.
The Vips Club is one of my essentials when I go to it and for dessert, of course, the cake three chocolates.
I miss, that if, that incorporate a new dish more often to the letter.

El personal con mucha atencion pues estan muy pendiente del cliente
La comida o cena muy buena por lo menos las pasta y sanwiclk
la decoraccion muy buena y de confor los asientos y servicios muy limpios
El encargado personal muy activo sobre los clientes pues se ve que pone atencion para que no serforme mucha gente en la entrada.

this restaurant is a restaurant full of exquisite and innovative meals where you can go to dinner both with friends or as a couple or alone, the decoration of this restaurant is a perfect decoration and the service should improve it a bit.

Good price and food of the expected quality. Fast service

Very good whenever we have been. Everything very correct and the great treatment.

I love vips because there is everything, and also has good restaurants with very good sweets with affordable prices, I love going to vips while walking and shopping etc. have a coffee and sweet buon so rich, in addition, the Alcala street is close to where I spend daily so I prefer to go to drink my coffee in vips.

We ate at the Ginos, many people and queue but what we ate all very rich.

Not bad.
Good food and good treatment

It is a cafeteria where breakfast is served from breakfast to meals throughout the day, including a weekend. We eat hamburgers. I found it quite expensive for what is served. Nothing much. Face drink. It took so long. They asked the meat point but they brought it wrong. The people at the tables are a bit rushed. All in all, okay, but I did not see any differential.

All normal except the attention that is bad, it took 20 min to take my order and almost 30 min to bring me the bill. I went just for a breakfast and I almost ended up having a snack there

Good place and atmosphere ... Low quality, tasteless and overpriced food

20 min to be attended. Plus 15 min for one bring a drink.

Wow! Luckily there weren't many people. Cold food, coffee too and it took centuries to serve me.

Excellent place for its quality price. Good treatment and service.

This restaurant eats very well good food good service you get fast and they bring you the fast food they do not delay the place is well clean and careful the bathrooms are clean and the whole restaurant in general and good price the truth that this restaurant is very well to eat

La comida es muy buena, la atencion es muy buena, puedes ir con amigos y pasar un rato agradable, resulta agradable si no conoces muchos restaurantes en Madrid, ofrecen una gran variedad de platos y la limpieza y atenci'on en el servicio son lo mejor, ofrece una carta de postres excelente que los camareros te recomiendan amablemente

Beware of potatoes, sometimes they are not freshly fried, just heat them in the oven.

Since they have changed owners it is a shame. The Fundy O'clock bread is dwarf and they have Pepsi instead of coke ... bad. very bad.

very nice warm & clean good food good price I love the place located @ la gran via

I have given the impression that the salads are now a little smaller but they are equally rich. Standard service but good. I would give it three and a half stars.

In comparison with other stores in the same chain, this one has a rather slow service. The food itself is usually correct, although today I ordered a Beef & Dip sandwich and the veal was dry. The place is fresh and bright, which is much appreciated.

Lidya, the girl who treated us, wonderful. Not so much the sandwich fundy o'clock that I asked for. It was a bit burned by the back and the potatoes quite mediocre. Thank goodness that my companion put a salad to overflow quite good.

I usually, or rather used to come to this vips to eat the daily menu since I work next door. Today was the last day. The waitress NARCISA from the beginning has pouted us and has given bad answers by telling her if we could take away an ingredient from the food. It can be said in good ways that it cannot be taken away, but not as he has said.

But far from that being the worst, as soon as we bring the seconds we ask for the desserts, since I was in a hurry and the vips do not shine for their speed in the service, because we were waiting 20 min to order the desserts, and we asked for them 4 times, 2 of them to NARCISA. Since we asked for it, 15 minutes passed until they brought it and to fix it they made a mistake with one. Bad ways to bring it too. They have lost a regular customer.

The food is always good but the attention seemed a bit chaotic

in this place you can enjoy eating some good desserts, such as tartitas con nata, brownie with ice cream and cheesecake, and in passing you can read many free magazines.

This Vips is pretty standard. The good thing is that it has a lot of natural light. The staff is friendly, but when it's full they arrive late in serving, but it's not the waiters' fault, they obviously do what they can.

I ordered a pizza but I could not finish it because it was 50% onion, I had to eat a hamburger that was good

The restaurant very well, the area under construction. The street gives asci

Nice place to breakfast, always with nice people and good food for less.

Horrible, we left without paying, the food without making the pancakes totally raw ... Outrageous. This restaurant stains the name of VIPS

Varied food restaurant. The situation is unbeatable in the Center of Madrid practically at Puerta del Sol (Seville metro). It is not usually very full, it is spacious and has a terrace. The staff is friendly, attentive and serve you quickly. The price, like the rest of VIPS restaurants, in little high.

The place is very good, to go with friends and family to spend the afternoon sharing, the food is very well it could be said that I love the brownies of the place, the place is very nice and modern infrastructure, the costs of the place are According to the service they provide and are accessible, the staff is very attentive and friendly.

It is great to be in the center there is enough space and it does not usually fill

The place is large, and as for the menu it is like all the other Vips. The only drawback is that they tend to have too many customers and sometimes take time to serve and serve.

We went to breakfast and everything was great! The breakfast menu is very extensive, with many options to choose from. As we were hungry from the trip we ordered toast with avocado and some eggs benedict.

The dishes are very plentiful, with a single eggs benedict we would have eaten both, we also tried the English sausages and they are delicious!

The waitresses were very friendly and they took our order quickly. Recommended!

The quality-quantity-price ratio is very poor compared to other sites in the vicinity. I'm not going to Vips anymore.

I have been going to this Vips for years but over time it is seen that more is invested in technology, tablets for staff, than in good customer service. In the job interviews, education and sympathy are not valued?

Good for emergencies when healthy normal / homely food is required

Rude waiters, slow service, very slow, half an hour until they take note, if you ask them to do it they answer you badly or fools themselves, the truth is that I get tired of repeating the same thing in each Vips restaurant

The pancakes present very well and fill a lot because they are chubby. The bad thing is that they did not have a lot of flavor and to make them rich you have to make a lot of syrup (which they leave on the table) and eat them with cream. The white chocolate smoothie is delicious

Without a doubt, it is one of the best-known restaurant chains in Madrid and Spain. It is very typical to see young kids making celebrations and tasting their exquisite burgers, it is a bit expensive although there are offers at dinner and other meals. There are also complaints that there is no great cleanliness in some of these establishments.

I ordered a delicious falafel burger, the burgers are large and saturated with crispy nachos, the place is large and the place is sweet I would recommend it.

In the VIPS line except for one important aspect. Your service is always VERY SLOW.

Both the cooks and the waiters attend with enough reluctance, if you go do not hurry because the thing goes for long and much less expect kindness

Terrible attention, we had a reservation with our friends who were already on the premises, and they would not let us sit with them, having free places next to them, they kick us out of the place claiming that the places that were free next to our friends were not for U.S.
When there is no queue and we had a reservation made.
Solution: they kick us out of the premises without any kind of explanation.
I will definitely not return to this vips.

Salad with grilled chicken bacon and croutons ...... Really good. The price a little less

It is a place in my opinion a little overrated in terms of food and price. The food can be of greater or equal quality in other establishments. Attention to the public at the beginning was good but it began to leave enough to be desired some other year ago. If you are looking for something fast, it is a recommended place, not for anything else.

Service was very sub par. Food was ok, nothing to call home about.

I like the new menu that they have put for the night is worth 13 and includes a main course, dessert and drink, it is good to be Vips

A great brunch in a central area of Madrid and with free wifi that never hurts. The food is cheap but can be appreciated

It's a restoration classic, let's say it's a place where you're not wrong, there's plenty to choose from and the menu of the day is more than acceptable

Chain of restaurants in Madrid where they have good continental breakfast dishes, for a foreigner it is a good place to have a more comfortable breakfast.
The meals are also very rich and at a good price.
Widely recommended

What a disappointment! I've been eating there for so many years, that I don't remember what it was the first time and now, from good to first, they change Coca Cola for Pepsi, if at least we had both options ... I don't know if I will return, it won't the same

Tasty food, but it has been served from warm to cold, unintelligible in a Vips, careful attention