Grupo Vips Reviews

For a long time this chain of restaurants has ceased to be a benchmark in Madrid, has lost the exclusivity it had and has become a restaurant franchise like so many others. He has lost the ability to differentiate himself. It's a shame the truth

The good thing about this restaurant is that it is very comfortable to spend a pleasant time with your family or friends or just your breakfasts that for my favorite is the American with toast and broken eggs with beans and of course the bacon .. also its salads and very good place to read your favorite newspaper for a weekend

Vips always takes you out of trouble; You can eat anything from 9 in the morning until 1 in the morning. In this Christmas season, "special" pancakes are a delicacy for those of us who are sweet tooth.

Good place to eat at a more or less logical price. What cannot be excused is that the room is full and dessert takes more than 30 min to arrive. 100% unacceptable. By the way the waiter Alberto great. Keep it up.

Play fun. To have fun with the family. A good and cheap way to eat.
Good food. The meat is maluta and lass pancakes too but you can not miss much more
Slow service

Good food even at midnight with excellent friendly staff a d a great family atmosphere

Perfect service, we were a very large group and they took care of us all great too then we ordered drinks and they didn't skimp on alcohol, I sign up this place for next dinners / meals

A few months ago we were a few colleagues and I at this taking some beers and very good Glad we could but well served faster.

Attention and terrible service! Something similar never happened to me in a Vips. After ordering food, we waited for 1 hour without receiving any dish. Both the waiter and the attendant were not able to fix it and we left without having dinner. The same thing happened to us as other tables in the room.

A fantastic deal, very good food.

Friendliness and good work of the waiters, according to the price paid for a very good meal.

We will be back

I left there without wanting a scarf I had bought in London. I called the next day and they described it to me, they told me they had it in the lost property box. When I went to pick it up, it was gone, so I did not go back to a restaurant where the waiters rob customers.

It's not bad food but very expensive and nothing special

The best place to go for a drink with your partner or with your friends, the food is cheap in price, quite good in quantity and a lot of variety, besides you can have both dinner, lunch and breakfast communication is very good as well that whenever you are hungry I recommend you go!

One of the places best known to all the people I know in the course of this time, known by many for its famous vips club and other sanwichs they have, then has many good lessons and dishes such as chicken stir fry, many of their hamburgers They carry fried eggs, which many people like some of them myself.

Quiet cozy to go with friends and family, variety of dishes combined and good price. The service is sometimes very slow.

In my opinion I think it would be necessary to increase the variety, because there is the usual, something more tasty would be needed, and also their prices are not excessive, because in comparison with other restaurants is much higher, but in the aspect of attention to Customer is fast and the atmosphere is good and calm.

Very fine food and very friendly service. Will definitely go again.

Depending on where I am I go to one or the other and what I like is always the same, there are also many in Madrid

The food leaves a lot to be desired, apart from having the prices not at all consistent with the quality of the food, it is a place where they attend well, but the taste of the food leaves much to be desired. We had been to this restaurant many times and the only thing we liked were chocolate milkshakes, strawberries and bananas. We liked the decoration

Ideal to go with your partner to snack and have some pancakes with cream and syrup! Delicious! and the red berries smoothies of the forest are delicious !! They have many offers especially if you have the club vips card that allows you to save a lot and even discounts you money for your next visit !! There are usually many people on the weekends but it is worth it .. The food is delicious and they have a very varied menu for vegetarians, celiacs ...

Excellent full, fresh breakfasts, fast and helpful attention. Cheap prices for product quality

Than it looks like a McDonald's, an average price tag, work up to the cognizant staff is adequate and bright

Es un sitio c'omodo, tranquilo y te sirven enseguida la comida. EL personal no tiene reparo ninguno a la hora de sugerirte la mejor opcion adecuada a tu gusto.La comida esta muy buena, ingredientes frescos y de gran calidad. Ademas, la bebida, aunque un poco cara, solo la pagas una vez, el resto de veces te la siven gratis ;) El personal es atento.

The food is rich but the service is desperately slow.

Open until late and good service from the staff. Food like any other VIPs

Honestly, it's not what it used to be ... more expensive, worse rations and thirty-five minutes of waiting: I do not know if it's the kitchen or the waitresses' fault. After the reform they have gone to worse. Gentlemen of the Vips, not only is increasing tables to fit more customers, you also have to increase the staff to continue giving the service they gave before and for which we were quite regulars ..... as they continue like this, we will have to look other site....

It is a highly recommended restaurant, an extensive menu of unsophisticated but very appetizing products, a good place to go after a movie night, for example, since it remains open late and you even have a store that for its opening hours Opening also saves you on occasion.

This is the Vips that does serve you fast and the waiters pay attention to you, they are pendietes of you and they make you food well, not like the NEPTUNO you should never go to.
Of course it is a chain of foods and what you end up eating in one is not the same as in another if the kitchen does it better, in this Vips I will have gone 10 times and they have always given me everything right and they have treated me quickly with the food well prepared.

Good food, well located, dispatched in an original way

It works pretty well, you can not say the same of all

Pity service, and a lot of waiting to ask and bring me the food even though the place was quite empty

Waiters seemed bored of working. The food just like the rest of Vips, although the lettuce was a bit pocha ...

They have taken a long time to bring dry, dry, dry Christmas pancakes. On top of that they have taken a lot to charge, although we have told them that we were in a hurry, that it has caused us to miss the bus. Several surrounding tables were also complaining.

I do not like or it seems good to me that they have the same menu of the day every day, I would like more variation, because if you are going to eat the whole week of the menu it is a bit boring to see the same dishes, the treatment of the employees if it is good , I am a regular customer of vips in different neighborhoods of Madrid

Although they are a chain, everyone tends to maintain quality and good food. Never disappoint, it is advisable to go on the daily menu ( 10) or breakfast or snacks. All kinds of food, very varied, suitable for vegetarian people.

The truth is that years ago the deal left a lot to be desired, it took a long time to attend and generally reluctantly (too many tables for so few waiters), I don't know if the Vips policy change has to do but lately they have improved, although I continue Going very occasionally. Better to have a quiet snack with friends.

It's a huge place, I've rarely seen it completely full. It is a VIPS like the rest of the chain. They are not very fast although they are very friendly. It has many tables with sofas, very comfortable and give the sensation of more privacy. Very central and well located. Right now the whole area is under construction. In summer they usually have a terrace.

Very nice decoration, good service but I understand my prices a bit expensive.

Good food, not very good attention. The VIP Club and the Ribs, delicious

One more VIPS When there is a lot of afluencoa of people the quality of the food suffers.

The relation quality price is good, in general the food is good and the service too, however more than once we have brought the cold food after a long wait, but except for some wait that was logical because the restaurant was full, it is a place that I like to go to because I know the food and I like it.

Slow to serve, slow to charge. They don't even look in the face. They are a disaster, not what it was before. There are a thousand better places around the area for breakfast, lunch or snacks.

Good food. Special prices in schedules. Different menus for lunch and dinner. Good atmosphere.

Me encanta poder ver buestras cantidades de comida es alucinate comer en pareja ya que es un sitio mui comun de comer ya saveis podemos vernos cuando sea porke mui pronto comere con bosotros jejeje un besazoo o abrazo a kien sea kien lo lea jejje ya saver que me encata ppues un 10 para ustedes gracias un saludo jejeje mui bueno

Fast food store quite varied. Usually have an associated store where you can buy from food and drink to notebooks and others. Outstanding breakfasts both American and British. Pretty rich food and cheap prices. The decoration is based on an aggressive red color that does not invite to be long

They have a good kitchen and a good service, it is true that they have dropped a tad in their famous club sandwich, the salads are very good .....

The only downside I put is that I ordered the undercooked hamburger and they brought it last

Very good fast and excellent treatment and refillable drink ... Great

For his service of the staff, and a correct and educated public.

Nice place, as always, with a good variety of dishes for breakfast and meals.

Terrible .... the worst burgers that were tested ... t ask the point and t bring it as they want .. Pepsi flavored with bleach .. no option to return or nothing lack of judgment. ..

The attention a little loose, when I asked for the second drink the manager did not pay attention to me I had to repeat it twice and he brought it to me at the end when we were going to leave.

The food rich, but the attention terrible. For starters we are 3 adults and they have seated us in a plant where there were only families with children screaming. They have taken a long time to assist us, which was logical at first, because it was quite full, but not at the end, when we ordered the desserts and it was already empty.

I really like the food and the service towards the diners

Very good although they tend to take time to service

Extraordinary meeting place with friends to share a delicious coffee and a delicious sweet from the pastry chef of Mama Framboise, in one of the most charming areas of Madrid- macarrons, chocolates, tartlets.

Daily menus and now one of dinners for 6.5 and now it has an even cheaper one that offers a menu combined for each day of the week, the best is the vips card with which you can accumulate putnos and then send them home for that you can redeem them and save some euros. The best are the desserts and especially the pancakes.

The food is not bad, the price a bit excessive. It seems that the policy of the company is that in all the restaurants of the chain there must be personnel without training and little competent. A shame

Of this type of premises, in Madrid there are too many, but this is very good, it is like the typical quality restaurant that you get out of trouble, it has a variety of edible products and drinks, in addition to having newspapers and magazines it is very good To have a good time with friends or family I recommend it in quality-price is what it is.

Very good place to have breakfast I attach breakfast catalog

If you are a celiac ... well, even if they have dishes (about 3), prepare to enjoy watching others eat ... you will suffer. And as one of the three dishes is finished, you'll see what fun ... Better stay at home

Cool and comfortable place to eat and dine. It is not a culinary experience far beyond but much better than the hamburgers that usually live on all sides. The only downside, and I can not say if it is an isolated case, is that they brought me the second only a couple of minutes after having served the first course, I still had not finished it. Come on, my impression is that at lunchtime they want you to finish quickly so that you can leave room for other customers. At dinner time he has not given me the impression that it is like that.

Very expensive and lousy. The bread of the cold hamburger and the hamburgers swims from the other world. There are many better ...

There are few waiters and kitchen staff. And the food is something expensive

The manager is not friendly, they are not waiting for the tables, you have to be calling for everything you need, more drinks, dessert menu, account ... The girl who brings the dishes is pleasant and polite: D
The food is very rich, the nachos are much better than in the past, having a bowl with sauce and the focaccia very good although somewhat greasy.
Correct cleaning in the room, and terrible in the toilets.