Grupo Vips Reviews

Good prices for a lot of food. Quick service and friendly staff.

Perfect and immediate attention. Very good treatment

Conveniently located but with a terrible service. Waited 20 mins at the table waiting for someone to even acknowledge I was there. I would recommend trying other places that are more traditional in that same neighborhood.

A good restaurant with a variety of food for all tastes. It is a good option for class dinners or with friends. The prices are not excessive and the dishes are not abundant, I have always left well satisfied. My personal recommendation is the great burgers, delicious and juicy, the best I've had.

I have gone to many different and they are quite good, the price is not especially cheap but if it is affordable, and the promotion of snacks is very good their pancakes are famous and their milkshakes also the fame is deserved since they are quite rich. There are many and they are usually very well located in large shopping centers

Acceptable, too much frozen food, with a little more effort you could eat better.
The attentive and fast staff

without a doubt one of the best fast food restaurants
everything is very good enough affordable for all types of pockets
and the snacks with their pancakes with cream are second to none

Chain of restaurants serving breakfast, lunch, snacks and dinner.
It has a terrace but currently not because they are on the sidewalk but inside you can not hear anything.
Look at promotions% on the web / app and if not always there are menus to make it more economical.

Restaurant to get out of the way, menu without much variety but complete, good quality food and in adequate quantity. The only negative, as in all the Vips I've been, the service very slow.

Vips restaurants in general are the worst chains I know. The food is quite mediocre, although it is varied, it is of poor quality and is getting worse. It doesn't have a good price either. The attention is usually good, but it is not recommended. I only go if I have no other option or I need something very fast and at hand. But I never go to a Vips. I do not recommend it.

Within what is a vips, normal, good treatment etc ... No waiting. Maybe the nachos with cheese, they were cold. Generally good

The attention of Agapito was 10. Congratulations for having hired a person like that.

Quite dissatisfied with this VIPS. When we arrived the table and seats had bread crumbs and the cutlery was dirty. I had to tell the waitress up to three times that I wanted the cold coffee. And finally, another waitress came down from the top floor with her cell phone on her apron and her music on ... the fastest breakfast of my life, we wanted to leave.

The pancakes very good, the waitress's attention left much to be desired

Very good restaurant with a variety of meals, smoothies, even with breakfasts. Many times I can enjoy, for example, some Thursday of 2x1 at dinner. Very nice to have a good time with friends

They make you wait a lot and you find the veggie burger (ordered without onion) without even lettuce and tomato and cold everything from the fridge. We ask for a coffee and the account and they bring the bill but not the coffee. A disaster

2 pizzas both tasted like cardboard , my hungry daughter would only touch one piece .
So must be bad !

They have no menu of the day and the staff very border. We asked for a jug of water with the restaurant half empty and they told us they did not have any.

Very good. The Vips is always a guarantee we are glad that there are places like these to go with children is fabulous.

There have been several times that I have come to eat here and they are always very slow. Many waiters talking to each other and none without taking note. I returned because I am a person to give several opportunities, but no more.

Central and very wide, it maintains the quality like any other Vips.

Vips, next to its store of articles, offers a great variety of sandwiches of all the flavors, smells and possibilities. The restaurant's climate is very pleasant and the staff caters perfectly to the needs. the store also offers a lot of products to make cool gifts

Vips and dive the anachronism Very Imported Persons very important people and that is that here it makes you feel like this no more or less like a super vips excellent treatment much education excellence to the maximum does not matter a simple coffee that a comilona the treatment is the same you they make you feel like a king that's why the vips is the vips by evr and ever

The first time I came I thought it was a coincidence. Now I have realized that no. They are very slow. Since they bring you the drink until the food comes, half an hour clock. Now I understand why every step is almost empty. Being in the place where it is !!!!

Super professional and attentive ... we ordered the Vips Club sandwich which is wonderful .... essential for fine dining at a little untimely hours !!!

Rich American-style food and good attention. Normal prices.

I put a bad review yesterday and I already removed it .... I apologize because the bad experience was in the vips of Calle Alcala 57 next to the town hall and this vips had nothing to do with it ... cease

Fast waiters and normal cooking in waiting time. Compared to other restaurants, good service and good location.

Me gustaba ir cuando era un poco mas pequeo pero a medida de que he ido creciendo , devido a el precio y el calidad de la comida por que he encontrado sitios mucho mejores como el taco bell y el burguer que no son restaurantes de alta calidad pero si que estan bien y con una comida buena sencilla y barata

Who does not know the resplendent vips, the best of them are the pancake snacks with cream that are great.
What I like the most are the smoothies are great and the quesadillas are great too.

Well, the food always good. The waiters are sometimes a little slow.

Good service and everything went right and everything tasted good.

First VIPS to which I have gone in which the staff attends you in an appropriate way! Recommended

The most beautiful Vips in Madrid in front of the Seville metro

The best, awesome food varaity of drinks but crowded always

It is worth nothing ... very bad service and the quality of the meat is appalling. ..

Many people attending, automatically but disorganized.

The lights on the ground floor did not work, besides she had no coverage.

Disgracefully they seated us reluctantly, I asked for the food without certain types of ingredients because of allergy they took it and they brought it to me, having removed that and not changing it (I did not eat it) I asked for carbonated water or they brought me the glass when I told the waitress that I was missing the glass brought me one and above dirty I called it like 4-5 times to change it and nothing when I got up I gave the glass to the manager who was just fooling around with her classmates and clients not to be pending what should be that the glass if she wants to use it to drink because I finally a place not to go

Hearty snacks, varied menu of the day and a good price, its most requested template is the VIPSclub, a three-tier sandwich with chicken, egg, vegetables, sauces and cheese, garnished with potatoes, its pancakes are the most famous in Madrid.

I love VIPS restaurants, but this one has the good thing of not being in the center so there are not so many people and it is calmer and the attention is better. In addition I was able to try the new American sandwiches and I could see that they continue to innovate on the right track.
One more VIPs but with a quieter atmosphere.

The deal was not right. The innkeeper hurried us, frowned and made an impertinent comment for asking for ice, being at the same table they pretended to serve some first and others later. The food gave me an upset stomach. Today it would have been better to eat at home.

Unlike other VIPs I've been to, this one leaves a lot to be desired !! A Vip Brooklyn almost empty of content, a glass of hot pink wine and below what would be a glass, in short a pure disaster !!!! I give it a star and it's a lot and I've passed.

Hurt of the works of the Seville subway that obscure the place.

Very nice place, with good service and with wide menu of food and drinks.

The dinner was very good and our server, Parra, super attentive.

This is one of the largest "VIPS" restaurants in Madrid. It has a large smoking room and televisions everywhere. Although prices are somewhat high, lately they are taking more affordable and normal offers for people on foot and you can eat and dine very well, with good value for money. The vips breakfasts are amazing!

It has a great variety of food and drink. The atmosphere is excellent to enjoy a lunch or dinner with your friends, partner or family. The service is good, since they serve you quickly and the food is served quickly. It is a place with a quiet atmosphere, without much stress or noise, excellent to have a meal with peace of mind.

The very rude and slow waiters do not recognize their mistakes and to top it all they are immigrants

Fresh food, beautifully served, reasonable prices, wonderful service

The chicken of the Focaccia Milano had a HORRIBLE flavor like bleach !!!!! Of course, if they work like this, I will not go back to Vips!

How always, great. Very rich everything. And very kind to us. Thank you. We are regulars.

Very bad customer treatment by the waitress Narcisa, very edge and little collaborative.
I probably won't be back in a long time and it's a shame because the food is so good.

In breakfasts the amount of food that you serve continues to decrease

It is a franchise that I like mainly for breakfast, on Thursday I was in the Alcala (sun) my zumito, a croisan and my coffee, good price ratio ...
Extensive breakfast menu.

Low quality food at high prices. Presumably traditional food that, due to its quality and nutritional value, is more like fast food

It is a recommended place for a dinner or lunch at a good price. The quality is usually good, since they are quite simple dishes, such as sanwichs, salads, hamburgers. You can fill the sodas as many times as you want. The treatment of the staff is good, but they are quite slow serving and asking for the bill. Also if you have the Vips Group card, they usually send many offers by mail or on social networks, they also publish discounts, offers, information about new dishes.

the manager who received us today 08/02/20 is quite rude, very bad attention

Slow service, although attentive staff. Very large and spacious, recently renovated

It is a good restaurant, the food is quite good. I would repeat the experience