Greetz Review

Top Customer service from Greetz! was waiting 10 minutes, they now take customer and wishes into account!
they do require a lot of possibility solution. My entire amount has been refunded to my account. Totally Top Regulated.

Beautiful bunch of roses delivered with valentine.
Nicely cared for, packaged and sent.
Easy and as you expect.

Ordered a balloon from Greetz on time. However, it is delivered a day after receiving the exam result, so it is too late. Telephone help desk is not active and the chat option is the only option. We were number 17 in the queue and after a while were thrown out of the queue. Never again Greetz!

Parents send a gift basket. Fun! Small problem: the mandarins and grapes are no longer good (rotten). Called and thought he got a good solution by sending a new box. Again not good: half-filled basket. Unfortunately!

Birth announcement ordered, quite expensive. You could shape the front and inside yourself and become beautiful. Turns out that Greetz places a lot of advertising on the back, about which nothing was mentioned on the website. Half an hour was on hold and would receive a mail about how you could send the lot back. Received nothing. Regards Greetz, we never order anything again.

Weird bad.

Pay a lot for very little.
Photo on cake is also quite skewed.

Staff visually impaired ???

Have placed an order and assumed that it will be delivered neatly. If the recipients are not at home, don't let them hear from them. If you are going to inform after a few days they say dead nice you should have received a text message or an email. The recipients also did not receive a letter that a gift was delivered when they were not at home. Good bye gift and good bye money. Never order anything from Greetz again. What a bad service

Very bad experience with this, ordered a birthday card that was never sent. Finally got money back.

Greetz neemt wel zijn verantwoordelijkheid wanneer het eens mis gaat. Nooit klachten gehad over Greetz tot vorige week waarbij bij de levering van een bloemstuk door Packs bij niet aantreffen ontvanger een briefje werd achtergelaten met telefoonnummer om nieuwe bezorgafspraak te maken. Dit nummer werd na diverse pogingen niet opgenomen. Ook via website was geen contact te krijgen met bezorger. Klacht bij Greetz neergelegd met het verzoek om teruggave van het geld en zie zojuist gezien dat het geld weer op mijn rekening stond. Het kan altijd eens fout gaan maar prettig is dat Greetz hierin ook verantwoordelijkheid toont. Super!

I order flowers for Mother's Day on 12 May. For this I pay 10 euro shipping costs to have it delivered on a Sunday. I only receive the package the next day in the evening. So I have no gift for my mother on Mother's Day. I get no response from the customer service of both Greetz itself and the package service Packs. I also cannot refuse the package or send it back to the delivery person. An educational experience. Will never order anything on this website or have it delivered by Packs.Schande !!

They say they order the same day before 1 p.m.
Nonsense. I went through a whole rotten procedure for an order and will only be delivered next day (for 11: 95).

What nonsense...

The order was delivered on time.
I am completely satisfied

Next time just go to Hallmark. 2 weeks ago for the main prize ordered a card .. does not arrive on the day. How bad.

Flowers ordered at Greetz with as delivery day Friday. Was only delivered Tuesday .... very sorry

I am very satisfied with Greetz, lots of choice, also in envelopes, well cared for and delivered on time

Presents that I ordered for sick colleagues were on time.
And was a big surprise when the box opened and the balloon floated out.

have been ordering my cards and gifts at Greetz for years. Never any complaints. Today a bunch of flowers was not satisfactory. Photos are sent via chat and the recipient will receive new flowers tomorrow. So TOP Service. Our nr 1 though. 5 stars more than deserved

Mooie reclames op de radio, maar kaarten worden niet bezorgd. En dan nog maar over de communicatie te zwijgen......waardeloos

I regularly order tickets through Greetz. Always delivered on time and nicely.

I am still very satisfied with Greetz, delivery and fantastic information. See you abroad. Even when I am in Asia, I have Greetz deliver it, in words fantastic

Very dissatisfied, I just ordered 2 tickets, shortly afterwards (an hour later or something) I receive an email that the 2nd ticket is free that day. So I mail about that, because of course I also wanted to use that code. Not about the money or anything, because I can miss that 4.65, but this is purely about the principle.
Response: we cannot do anything about this, because there are always customers who have just ordered.

My opinion is that you can certainly do something about it by announcing such a promotion in advance and not sending the email until mid-morning of that promotion day! Fortunately, there are other sites where you can send cards, because I don't think this is okay.

My card was not delivered due to an error in the mail. I reported this and I could have the card delivered again for free. The photo cards are always of good quality.

Worthless company. Already called 3 times about my order and still not received my product. First and the last time.

Worthless! Ordered a nice card with extra gift for Mn woman on time. Would be delivered between 800 and 2000 yesterday.

We still looked at the door all day, but unfortunately nothing.

At 1915 only seen through the link that there is a problem with the delivery. Now it's Sunday afternoon and still nothing. Away surprise. Not cheap and not delivered. Bale like a plug from GREETZ.

NEVER AGAIN !!!

What a drama with Greetz, first the birthday present is not delivered, seems to be lost. Then after being on hold for far too long at the customer service, they indicate that they will resend the package. Lol was off, of course, because it was of course no longer on time for the birthday. Then a few days later I receive an email that they were unable to deliver the gift because it was sold out. Naturally, customer service should have seen this immediately. Making an apology once also seems to be very difficult for Greetz. I have to give 1 star otherwise you can't place, but Greetz doesn't really deserve a star at all.
Never again Greetz for me !!!

Always delivered tidy, as agreed. Nice cards and gifts. Lots of choice.

Courier does not deliver to new addresses, then handling dramatically .. no more Greetz for me

Poor courier service, gift bought for Valentine but cannot be delivered on February 14 (crowded) ridiculous! This was the first and last time I bought something here. Now I get it a day later (away Valentine's surprise)

Good service and delivery was delivered at the specified time. Super!

I ordered a card and a balloon for my sister's birthday. Unfortunately did not arrive. Customer service isn't good either. It says they are available until 8pm but no one is online. I get the shipping costs back from them, but the gift still hasn't arrived!

Not satisfied. Ordered and paid more than two weeks in advance. A day before delivery the product is suddenly not available ...

am certainly not satisfied with greetz, granddaughter a birthday card
sent never arrived. We were not happy with this, can not complain anywhere,

Ordered before 22:00 = delivered the next day. True, but with an additional cost of 3.95. They will not tell you that until you have your ticket ready at 9:20 PM. It's not about 3.95, but be honest and tell the whole story. An order number is required via a complaint form, I don't have one, so just go ahead.

Received wrong product
lost all my calling minutes on hold at customer service
then almost a month later no solution from greetz by mail!

very dissatisfied!

Photo was wrote stuck. Cake was dented. Cake was so small that you can call it earlier. Really outrageous.

Does greetz uberhaupt have customer service? Have to wait 40 minutes to get to position 16 in the queue. In the meantime called and even hanging there after 10 minutes. It's your turn finally in the chat, you are not even normally spoken to. What a great service. Very customer friendly ......

Very handy! An easy way to send cards and / or flowers.
The cards look neat and tidy. The flowers are also fresh and will last for a while

all orders have been completely successful so far. Very chill!

Fast delivery, more beautiful than I expect color very beautiful

Nice, extensive website full of surprises ... enough choices, perfect services, fast and reliable. That way you can really surprise someone !!

after 4 days you can just throw your flowers away !!! outrageously poor quality and for way too much money, so I'm just not saying. at least you're not going to please the recipient

I just want to say that I really think it's a top service at Greetz! I myself have entered a wrong house number with a card sent, now I have sent an email to greetz asking if it is possible. It was still possible to trace ... that was a bit difficult, they said. But as a service, they have sent a new card free of charge! (With the house number adjusted of course ) I am really happy about that!

I have been ordering with great pleasure for years. Tried the flowers this week. Unfortunately, the flowers could not be delivered by an incorrectly provided address (not Greetz's error). Via the chat I was finally super well helped by Esmee. She came up with a nice solution. Really very happy with it :) !!!

NEVER order anything from Greetz again!
Had ordered flowers with card, wine and chocolate via express delivery for a business relationship (all of which had to be delivered to the same address). Clearly indicated that it was an office. Are they going to offer it up to 2x after office hours? It is then delivered to the neighbors (do not leave a message that it was delivered to the neighbors). My business relationship finally received the express delivery 6 days later via the neighbors. The flower box was empty ??. Had paid 3x 8.95 in urgent delivery costs because you could not order this in any other way. When I called them about my complaints, they put 2x 8.95 as credit in my account as a courtesy, must be spent within so much time otherwise this will expire, poo poo I'm so happy! Are hiding behind all kinds of conditions that they have on the website and do not intend to deliver new flowers after all. WHAT A SUPER BAD SERVICE! Have delivered new flowers via my florist and will NEVER order more from GREETZ! Unfortunately EUR 17.90 (credit for delivery costs) and new flowers thrown over the bar, but the worst thing is that I made a fool of my business relationship!

Perfect delivery. Many choices in cards. Ideal to order via the app.

Works well

no available by phone, no guarantee that your order has been received

Ordered before 13.00, delivered today, not true. Even seasonal bouquet not in stock. Such a pity

Selection of cards and other gifts is good but the delivery and service terrible! I always have to remind myself NOT to use this service even though their selection is good. Given it typically is date sensitive chances of not having it delivered on time, super high!
Ordered on Sunday morning for Monday during the day, on Monday morning (8am) I got an email saying that there has been a mistake and my parcel will not be delivered on time... Not a very well oiled machine as a reliable source of gift delivery. Shopping basket cannot be updated with flowers and a gift, you have to order seperatly, delivery looms like it will happen in seperate boxes, delivery costs etc.... So may faults alas.
Only reason they have 2 stars is the selection of cards!

Super happy with the invitations and top quality. Arrived on time and good value. Really recommended

Everything you order comes in nicely. If something was wrong, it was immediately neatly solved. You will be kept informed of all actions. Already ordered a lot. Am really a very satisfied customer.

If I had read these reviews first, I would never have ordered through Greetz, hopefully I can discourage Greetz from these other people.
3 times used, not delivered on time 2 times even plus 3 days, the whole idea of ordering online and paying extra for delivery on specific date is fine but Greetz fails here, to read the many negative reviews they fail more yes or no.
Best to look for another online postcard system!

Up to 3 times I tried to get a cake delivered but it didn't help ...... I had promised the cake to my colleagues but had to go from misery to someone else.

Een mooie droog boeket beateld die in werkelijkheid veel anders uitziet, dun, zielig, weinig bloemen maar veel gedroogde gras. Klantenservice wil er niks aan te doen, heel onbeleefd en helemaal niet behulpzaam. Boeket naar de prullenbak, 30 euro weg, wel een ervaring rijker - bestel nooit bij Greetz

Bad courier service. Packages still not received after 3 days.

Ordered in the evening and delivered the next day! Great service!

Very unfortunate that orders do not arrive. A long wait at customer service! I will no longer use this company.

Of the 4 orders I placed through Greetz, 3 went wrong. Once they sent the wrong bottle of liquor, then they made it difficult to send it back. The one time they got through with the order, things went well. Hence the second star. It's just a guess whether or not it is going well.

Although paid for, flowers were not delivered at the specified slot, no note from the delivery man and customer service was unwilling to offer a solution or reimburse the flowers.

Card ordered for Valentine's Day never arrived by chance my colleague also had flowers and card ordered also not arrived
Then I sent an email and was not even answered.
Bad thing

Beautiful mugs personalized at Greetz. If I want to order (everything to the same address), I have to pay shipping costs for each mug separately !! Contacted customer service that everything is fine in 1 package because it goes to the same address. Not possible at greetz. So 25 euros paid in shipping costs and environmental waste!

The mugs have become beautiful by the way.

Too bad, order placed on Sunday and paid extra for delivery on Monday. On Monday I receive a message that the order is coming Tuesday and that I will receive a discount coupon for my next order. It seems to me no more than normal to refund the courier costs in any case. Well you guessed it. On Tuesday another email that it will be Wednesday. After I started calling myself (patience required) the order appears not to have been offered to the delivery person. Either forget to make it. Forget it. Whether I want money back or a discount coupon. Serious?? Hello Greetz

Valentine order (bunch of roses) placed the day before at 11.55 and more than 30 hours later, delivered just within the specified delivery time ... between 08.00 and 20.00. "Sorry, a little busy today". Next time again visit the local flower shop.

Ticket ordered, unfortunately not delivered on time. Is not indicated on the site that it may take longer. If they indicated this, you could send a ticket 1 or 2 days in advance. Next time get my tickets myself, then I am sure it will arrive on time.

Tremendous amount of bother with customer service because my girlfriend's card and balloons didn't arrive to the right person. Greetz refuses to send the order again except the card. So the extra of the balloons has been lost .... thank you greetz, for delivering the wrong order and then not solving it to how it should be

Flowers that I received was packed very well, but the quality of flowers was very poor.

I think Greetz is a very nice and fun site to order tickets. Make a card and have it sent to you, no more worries about which date you choose. Enough choice.

Very satisfied with Greetz! You will be kept well informed of the status of your order and delivery always on the correct date! Flowers of good quality and sufficient choice in terms of other gifts! Recommended!

If you have placed your order on time, it will only arrive 2 days later. If you unpack it, it is also a wrong order from a completely different person.
Now we have to wait if the package I ordered will be delivered at all ... and that still shows a lot of strength!

Balloon and map trimmed. 26 euros, on the expensive side but fine. In summary, it is still at 26 euros, but suddenly below it is also 37 euros in total. While the same is still in the basket.
Order re-created and same problem.

Now ordered from hallmark and only lost 17 euros!

Appointments are not fulfilled, no delivery on the agreed date. Not available by phone and indecently spoken in chat.
Never order anything here again.

2 mugs ordered, received in good condition.
And the photos look nice.

Today I received a nice surprise from my cone friends. Mailbox roses.
Would stay fresh for 10 days, unfortunately they have faded out of the package, now ready for the green click 8 hours later.
Too bad I can't enjoy it.

Super happy!!! Ordered at 2:50 PM and next day at 8:20 AM the surprise was in for my friend !!! Thanks!!!

Made the big mistake to send a bunch of flowers with a card to my birthday girl. First it turns out that "something went wrong with the courier". I immediately contact Greetz, who agrees that I will get my money back. In the meantime I will arrange another gift. The next day I receive an email that the order has been delivered. Contacted immediately because this was not the appointment. "No, the order has been delivered, so now we can't do anything about it" I hear from an Ayla. Then I call my sister, she has not even received the flowers with vase and card. Very special way of doing business. This is not the end yet.

Receive an (expensive) balloon on Friday. Saturday he was limp and Sunday morning he lay on the floor. Complaint passed, photo sent on request. Although I am not the sender, my son will get a new balloon on Monday. Well settled.

Was pretty unhappy with the service here. I ordered 2 cards and one mug. Only 1 card arrived even though I ordered everything on the same day and paid extra to get for the next day. They did not follow up themselves. I had to call to track the mug who could only deliver it the next day after I called. Then the card that was missing I wrote to customer support who said they would send it the same day, then I got an email confirmation that they are sending the card they had already sent! Then I contacted them again and they told me that my card delivery was cancelled (they didn't know why, I had gotten no email). I had to re-order from scratch and pay full price. Still waiting on the refund for the card because now I paid twice for 1 card. The company is about getting gifts by a deadline, they don't stick well to the deadlines.

Balloon came out of the box almost empty. It contains almost no helium. This was also the case last time, when the balloon was already flat on the ground after 1 day. This is really the last time I order something from Greetz. You pay a lot and get bad quality!

I ordered flowers for Saturday September 26th, which was important to me. I wanted to give these flowers. I was home all day and the courier did not show up. I feel betrayed

Flowers had arrived completely rotten, no response via telephone, email or their so-called chat. If you want a gift for your ex that you hate, you can buy something here, but not if you want something nice.

really a super company! ordered and delivered the next day.

Receive bunches of flowers. When unpacking several flowers already fell out. Immediately called to Greetz customer service. IVB corona not available by phone only by mail. So sent an email that the flowers were not fresh, fell out with a photo. Almost immediately received an email that would be contacted as soon as possible. Still no response two weeks ago. So before you order from Greets, think carefully.

Good service and the cards are always on time. Flowers also stay beautiful for a long time! I recommend it!

I ordered a bunch of roses with a vase and delivery for almost 60 euros. The delivery was neat as promised but it was a very sad bunch of roses. You can buy something like this for 15 euros at the petrol station.

Greetz asked me by email if I was satisfied. No of course not. I would be contacted. Not so. The chat took me no further. Finally after calling they would come up with a solution.

Eventually I received 1/3 of the order amount as a voucher for a next order. Which I will never do again. 100% satisfaction guarantee, yuck.

If you want something on time you better go somewhere else! Ordering today before 22:00 is NEVER arriving tomorrow.

Really nice received the new blue grapes. Were it not for the fact that it was delivered in a very ridiculously large box, a pot with a capacity of one liter, sent in a box of about 20 liters. Do you realize that it is 2020 and we have to do something with the environment? Really ridiculous.
Then the plant itself: it is full of mites !!!!! And now my entire collection of plants in the windowsill !!! Do you compensate the damage? Can certainly steal 3 plants away and hope to get rid of this fine pest, worthless !! Really nodded, unsolicited a plague, thx !!!