Gansevoort Hotel Group Review

Great location and stylish but impractical - very noisy (easy to hear what s going on in adjoining rooms and don t expect to sleep if you re here around Halloween), desk chair is too low to work at a laptop on the desk, poor night lighting.

Classic hotel. Amazing location. Nice rooms. Great rooftop lounge.

Good size rooms, actually had a king/queen bed as standard! Nice bar with pool table in the lobby. Prices are somewhat reasonable for the area, but it's got a good location in the Meatpacking district with a number of nice bars, clubs and restaurants in the area.

Plunge had an incredible view. We went up with our whole family for sunset and where not disappointed. The drinks are definitely expensive however they are well mixed and worth it when you take into account the atmosphere. When we go back, and we will, I will make sure it is on the companies expense. The entire family was able to take memorable photos from the deck that I'm sure will plaster social media for weeks to come. In all, it was worth the visit.

Rooms are tiny, the lobby is extremely dimly lit and feels too rustic to be classy. It's close to Chelsea marketplace and staff is friendly, so I would say quite average.

Great location, and shocking quiet considering where the hotel is. However, rooms are dated and somewhat small.

*Edit* sorry my previous review was actually for Zuker's Bakery! Not sure how it got switched! Anyway the Ganesvoort here is actually very well decorated and featured what looked to be a rotating display of modern art. The rooms were spacious and very well suited for a honeymoon or date night on the city. The staff were friendly and the location was also pretty good with a Los Caminos just up the street for NYC's best Guacamole and Tequila binge. The pool was open even though the wind chill brought the temperature well below freezing. That's okay the sauna warmed us back up! Will be back again! Sorry about the mixup of the review.

This is a very nice hotel. Pillows leave something to be desired, though.

Nice rooftop bar. Cant comment on the hotel itself.

I was there for only a short time for an event and the staff was very helpful.

Nice hotel in a good location. Good rooms, well finished and comfortable. Good breakfast with friendly service. I enjoyed it.

Clean. New 4* hotel in downtown. Not around a crowded area which helps you to get taxis quickly. There are very nice restaurants around this place which makes your stay memorable.

Fairly nice experience staying one night. I don t usually stay in that area of NYC, but had a business trip to an office nearby. Pretty comfortable place and relatively quiet.

Nice. Quiet. Pool area good. Room nice although no real curtains so light in the morning.

It's a classic hotel rooftop,it's great,drinks are good and the environment is a great NYC night life stop

Great atmosphere and many options to choose from. must visit

Very nice hotel, well appointed. Good service, convenient to the West Side.

Went to the bar on the penthouse. Very fun. Some bouncers are lazy to do their job and give you attitude and others actually join in and dance with you. Bar area is very small so you may be waiting for drinks for a bit.

Great location. The room is nice, but the street noise here compared to other close by hotels is fairly loud.

Went to Pick on a Friday night after 10:30. The view is great, small space though. Vibe was off considering the "clubby" hassle to get in. If you're going to make it annoying to get in, why not make sure the music and vibe is right rather than having a bunch of older drunk people dancing to 80's music?

Checked me in 6 hours prior to 3pm check in. Great service and facilities, even had room service swing by offering ice or refreshments. Also offered to hold luggage while touring throughout the city post check out.

Awesome food, and a great selection to choose from. My only problem is that it is very expensive. I know it's mostly local stuff that's why it's expensive. But I spent $34 on two brats, fries, and a beer it was great and very filling, but $34 is a but excessive.

Very nice hotel in a great location. Rooms are well appointed, albeit a bit small.

It's not only about location or one of the best room services every day but also the quality of products they provide in the rooms, view, quietness and most importantly the pressure of the water in the rooms. I definitely will book this hotel again.

I ve stayed at the Park Ave location twice and liked it, but Meatpacking s a different story. First night here and I m so uncomfortable. Heat is blasting and room is super hot and stuffy. Was told I could just open the window. Not an ideal fix for a noisy city stay. 2 more nights to go. MISERABLE!!!

Great place to have a few drinks with friends. DJ was awesome.

Amazing hotel and staff! Highly recommended! Rooftop bar is a must.

expensive (ok it's NY) but mini rooms! and the Shower Curtain...

Went to the hotel bar for the view. Drinks weak and way over priced

Excellent rooftop views, love the crowd the night I visited

Terrible service on a slow Thursday night and still 15 minutes to get a round of drinks

Boutique hotel. Great location. Little tricky. Everything in the room is for sale. I mean everything. Radio, towels, vibrators!

Great view of the city at night, very clean and great service.

Nice rooftop bar, which closes quite early and also more balcony instead of rooftop.

Rooms are nice and trendy. A bit small but that's what you get in NYC.

Great room, the rooftop pool is awesome for kids and the hippest New Yorkers. (They don't really care for the splashing.) Location cannot be beat.

The rooftop is the worst one from NYC! The manager and the people in charge of the line to get in to the rooftop discriminate people by their looks and they think they own the place when they are simple employees!

S'okay, rooms are standard fare for this part of New York. Cleanish and comfortable. Fittings all seem to be tired in the rooms, but would do for a few nights. Breakfast I found extortionate $50 for coffee, juice and pancakes, but probably no more than any other hotel of this ilk. Certainly quiet enough so no issue with kip. Would go back for a short busibess trip.

nice clean place, friendly service. spacious rooms. we asked for extra bedding and it arrived promptly. i would stay here again

Good hotel, well located, friendly staff and prompt. Good gym and spa. It can improve the decor and a bit of the cleaning of the rooms but it is an excellent cost-effective option for the region!

Great hotel, quality room, excellent staff. I would definitely stay here again.

Drinks were good but expensive. Bartenders not especially friendly

I always stay here when I travel to NYC. Great service, fast check-in works great and everyone on staff is very useful and friendly.

Attended work event here. Delightful rooftop. View doesn't beat The Standard but it does have a pool to make up for it!

Great hotel and service. Amazing restaurant and roof top entertainment! Premium service but at affordable rates

I'm still a little perplexed on why this is supposed to be the swanky go to view of the city. Rooftop is ok but not worth the hike over for it.

Nice, clean, and some of the larger rooms in the area

It was quiet when we were there but drinks were great and had a good atmosphere

Favorite place! The rooftop is off the hook and the rooms and amenities are unbeatable

Great location in meatpacking district, excellent sized room with very comfy beds and simple fresh fit out. Avoid if your wanting the quietest location especially on weekends, however travelled here with family and the kids loved it. Rooftop area with pool a great spot to chill out and have a drink.
Definitely would consider again when visiting nyc.

Stayed here for two nights and took the time to check out the rooftop bar.

I expected a 5 star experience given how the property was promoted, but the management of this establishment need to go back to hospitality school and get a full IT/Security audit of the premises.

A couple days before my stay I called to confirm my reservation, the phone was dead due to technical issue. Not a big deal, but it makes you wonder when they have no alternative communication mechanism.

Check in was normal and the room was well kept though oriented towards a certain element.

During the day, rooftop bar staff was attentive and normal.

At night the place changes, and this is due to the fact that they really let anyone in. The line at the front is merely for show as people can get past "security" with a puppy dog look, a "come on man", lying about staying or just showing a white plastic card, something I tested during my stay and subsequently.

Rooftop bar staff changes at night, more pushy, more aggressive, which is probably a response to the flood of non-guests at night.

On 7/18/2013 I went to the rooftop bar, but left my wallet in my room. The wait for the elevator was pretty crowded so I took the stars as I was staying on one of the higher levels, a "luxury" suite. On my floor I saw what could only be described as a crime scene, blood on the walls floor, bloody handprints and blood on the door. There was no staff there, caution signs or anything to indicate it was an accident, but given my experience with the night rooftop staff, I figured a staff member had an accident and wasn't trained on Health Code Laws, which in NYS you must have a staff member at any accident with bodily fluid until it is cleaned properly.

I was very surprised when two hours later it was still there telling me a few things:

1) This was not a staff member
2) Maybe this was an accident, but could be a possible rape or assault
3) There are no cameras in the stairwell and security does not regularly patrol the stairs.

I have pictures of these scenes, which management was very dismissive of.

After informing management of this they did their theater of "ensuring safety on the premises", but given what I saw the next day walking the property and again seeing how easy it is for people on the street to sneak in, they really do not know what they are doing.

It's a real shame as this is a nice piece of property, but management has not failed to show me their lack of experience and ability. Given my experience and what I have seen other guests post about YOU ARE NOT SAFE staying here. Management talks a lot about how they are ensuring guest safety, but when all it takes to sneak in is a white piece of plastic, at most, and a major incident goes unnoticed for hours, and uninvestigated after it is pointed out, you can tell it is all talk.

Proceed with caution or stay at The Dream, better priced and much better run.

Gansevoort, make the investments in infrastructure and training to live up to 5 star standards rather than cheapening them.

Drinks were mediocre, crowd was stuffy, music left me wanting.

Want to find an eclectic, great location, upscale service hotel?? In New York you find it!! Have everything to relax after a day of work or sightseeing! Good option is to hanging out on the Lobby Bar and play a few rounds on the pool table while drinking beer or cocktails this time I got a room with a river view, that was awesome! Didn't want to close the curtains to avoid loosing that view! If want to get an hotel souvenir, don't miss the opportunity to buy the hotel bathrobes, just using it drives you to another dimension

This boutique hotel has it all. Spacious room and ideal bathroom for a woman. Can t forget the yoga studio in the basement and pool table.

Fun on certain nights. Overall recommend. Vibrant. Various nights are various themes. Nice hotel.

Rooftop bar is old and date with stained furniture. View is fantastic though

Nice rooftop pool. I'd recommend arriving early to snag a spot!

Rooms are great. Pretty quiet considering how rowdy things can get! Water pressure in the shower was okay.

Rooftop to visit, with classic breathtaking views of New York.
Excellent cocktails and DJ music to dance inside while classic outdoor benches for enjoying the view

Rooms nice but not totally clean, loud air vent noise even after turning off the A/C.

Excellent Hotel with rooftop pool in a very lively Manhattan neighborhood.

My boyfriend and I were here last night for a Halloween party. We're both professionals who live here in Manhattan & usually love coming to The Gansevoort. That's why we were excited to buy VIP Halloween tickets. Approximately one hour after being there three extremely intoxicated guys were pushing their way through the crowd and started a fight with my boyfriend. I got thrown to the ground as did he. Our costumes were ruined. When someone was able to help me up from the floor I grabbed a security guard and begged him to help us. Instead he told us that we had to leave and proceeded to escort us out. I tried to explain to him what happened, that out of nowhere, my boyfriend was sucker punched and me & him were thrown to the ground, and all he asked was, "well did you fight back?" I said we tried to defend ourselves against 3 extremely aggressive intoxicated men. He said, "if you fought back then you have to leave." Respectfully we left, but I'm extremely upset on how we were treated. Our entire night was ruined. I have an enormous black and blue knot on my knee & another on my forehead which I may need to seek medical attention for & my boyfriend has a swollen cut lip.
Being asked to leave when were we innocent bystanders in the wrong place at the wrong time, minding our own business were physically assaulted is unacceptable!!!!
I don't usually write reviews, but this experience should not go undocumented. I am extremely disappointed in the Gansvoort staff for placing blame on us instead of protecting us. We were treated like trash and thrown outside along with these violent men, further jeopardizing our safety.
I work for a five-star hotel in Manhattan and specialize in hospitality and this kind of treatment will not be ignored. I wanted to share our experience in hopes that this review will open the eyes of management & reprimand it's security guards for not doing their jobs- which is PROTECTING their guests!