Foundation Mortgage

Foundation Mortgage Reviews

Reviews 62
4.9
Contact us
Reviews 62
Filters:
Rating
Language
Sort:
Most recent

The folks at FMC are knowledgeable and efficient. ...

The folks at FMC are knowledgeable and efficient. They'll take the time to walk through the process with you and make sure all questions are answered. Couldn't have asked for a better experience.

Bobby W.

They are really an efficient team and helped me a ...

They are really an efficient team and helped me a lot for my transition from North Carolina to Knoxville. More importantly, they know exactly how to work out the mortgage for international employee holding working VISA. What can I say? I'll definitely recommend them on your next mortgage business.

Had an excellent experience! Trevor Hill provided...

Had an excellent experience! Trevor Hill provided an outstanding customer experience. He worked hand in hand with our Realtor, Cole Edwards. Highly recommend whether for a new mortgage or a Refinance.

Excellent to work with and were eager to help ever...

Excellent to work with and were eager to help every hour of the day! Josh Purvis made sure to have every last detail covered all the way through the process. Made closing a breeze and would definitely recommend him to anyone.

I worked most closely with Tamra but the entire te...

I worked most closely with Tamra but the entire team at Foundation Mortgage was incredibly efficient and accommodating. Tamra suggested a loan structure that resulted in a lower overall loan amount (and a lower commission for her) but that was a better solution for me. You can't put a price on that level of honesty and commitment to looking out for the best interests of clients.

The FMC team was great! They were so adaptable to ...

The FMC team was great! They were so adaptable to the new processes that came out when I was buying the house. They did not skip a beat in the new process and that made the home buying process much easier! The team was very helpful when I needed them to answer questions and very quick to respond! Recommend to anyone!

We bought our home through Josh, Alex and Foundati...

We bought our home through Josh, Alex and Foundation Morgage last September and the experience couldn't have been better! My husband and I weren't experienced home buyers, but throughout the entire process, Josh was always very helpful and easy to get in contact with for any questions or concerns we had. I can't thank them enough for helping our family get into a house we love, way sooner than we had ever thought possible!

Nick, Jeremy, Alex and the whole Foundation Mortga...

Nick, Jeremy, Alex and the whole Foundation Mortgage team are great. Part of what makes them so great is that they are a team. You will feel like you're getting individualized attention from multiple people at Foundation. Every person I talked to through the process was more than willing to stop at a moment's notice and resolve any problem I had.

A word of advice: you will save a lot of money by going with Nick and Foundation Mortgage over one specific bank. The Foundation team shops your application around with several mortgage lenders they trust in order to get you the best deal possible. They were even able to get us a house we didn't think we would get approved for due to the price. If you want a detailed, careful, and responsive mortgage team, call Nick.

Everyone at Foundation Mortgage were incredible. T...

Everyone at Foundation Mortgage were incredible. They made everything so easy on us. They were always there if we had any questions or concerns. The day of closing they were fast and efficient. I would highly recommend them to anyone.

Nick and the team at Foundation Mortgage were incr...

Nick and the team at Foundation Mortgage were incredibly easy to work with. The entire team was friendly, professional, and efficient in helping us refinance our home. I look forward to not only recommending Foundation Mortgage to anyone with a mortgage need, but also in working with Nick for all my future mortgage needs.

Working with Foundation Mortgage with so easy and ...

Working with Foundation Mortgage with so easy and stress-free! We found all members of the team very professional and super helpful throughout the entire process. We have LOVED working with them and would highly recommend them to anyone looking to buy a home.
Stephanie is a great communicator and was consistently helpful to both my husband and I. Jeremy and Nick were both professional but were extremely relatable and made you feel at-ease and comfortable during the process. They are awesome!!

Great experience with all who helped me with my lo...

Great experience with all who helped me with my loan if I had any questions they answered them completely. Loan closed fast and was very very satisfied thank you Dean Marshall and everyone again

The Foundation Mortgage team is great! Nick and hi...

The Foundation Mortgage team is great! Nick and his team recently helped us close on our new house. They made the entire loan process very smooth and helped us secure a very attractive interest rate by understanding the market trends and locking us in when they dropped. Stephanie was aware of all the documentation requirements and kept us updated on the status of our loan throughout the process. I would definitely recommend the Foundation Mortgage team if you are searching a broker.

I'm so happy when my clients choose Nick Galbraith...

I'm so happy when my clients choose Nick Galbraith and Foundation Mortgage. He answers my and my client's questions and pre-qualifies promptly.

He is awesome. Friendly, personable, smart and always puts my clients and ease and closes on time or early!

If six stars were possible he'd get it!

I'm beyond pleased with Foundation Mortgage. They ...

I'm beyond pleased with Foundation Mortgage. They found me a fantastically low rate, were extremely attentive and more than happy to answer all of my questions (and I had a ton of them). The loan process went smoothly and by the time it reached completion, I felt like I knew Nick and the Foundation team on a personal level.

LOVE my new condo and I'm grateful for your assistance in helping me get it. Thanks guys!

I had an absolutely wonderful experience with Foun...

I had an absolutely wonderful experience with Foundation Mortgage when I bought my home! As a first time buyer it was intimidating and a bit scary, but everyone at Foundation was great and made me feel comfortable and every step of the way. I will definitely be using them again when the time comes!

It's nice to see a company garner 5 stars in their...

It's nice to see a company garner 5 stars in their reviews. Buying a home should be, in the final day, a happy experience. Ours with Foundation was not. I will not single out individuals in this review. They know who they are.

Apparently asking questions and following up with a real estate attorney for the most important purchase of your life, upsets people at Foundation. Getting specific details in writing to.protect our interests with a realtor and mortgage company also offends them.

We went with a USDA loan. The information given to us on this loan regarding the appraisal and what would be needed for loan approval was completely wrong. Asking questions made them angry. We had to take the words of the Fantastic Christian realtor and mortgage people as gospel.

Fortunately, the realtor and mortgage company never called or appeared at the closing. It's just as well, we wouldn't want to upset them with questions. Just happy when this was over.

Tred carefully with their feelings and anyone they recommend as a realtor. They are a sensitive bunch.

Nick and his team are awesome, they are very knowl...

Nick and his team are awesome, they are very knowledgeable and make home buying very easy. They treated mean like I was one of there friends and i never felt like I was just a client. They have your best interest in mind and are always available to answer even the smallest question. I would recommend them to ANYONE! This is by far the best mortgage broker team have ever worked with. If your are in the market for a new house do yourself a favor and call them!!

We have worked with this company for buying our fi...

We have worked with this company for buying our first home and worked with them a second time to do the refinancing. Very easy and smooth process and Josh P. is a delight to work with. Their rates are low and highly competitive and process was very fast. If we ever need to buy or refinance another home we will definitely go through them. Also enjoyed that at closing we were able to do curbside service due to COVID-19 and they brought all the paperwork to our car. Highly recommend such a wonderful and professional company!!!

Buying my first home couldn't have been a smoother...

Buying my first home couldn't have been a smoother process with Foundation Mortgage (and specifically Tamra)! They were extremely helpful and patient. They answered every single question i had within the hour and to my full satisfaction. I would recommend them to anyone and will certainly be using them when purchasing my next home!

I financed my home with Foundation Mortgage last J...

I financed my home with Foundation Mortgage last July. The lender I went to before FMC told me they could not do my loan. FMC was able to be able to problem solve and get me approved that same day. Not only were they able to get me approved but they gave me the best rate I had come across. Upfront, Nick did such a thorough and honest job of explaining to me the different loan products and helping me understand how the numbers played out. Foundation Mortgage has a team environment and no matter who I spoke with in the office, I received caring and prompt service.

I worked with Foundation to get a mortgage for my ...

I worked with Foundation to get a mortgage for my first-ever home. They were easy to work with, answered my questions, and collaborated seamlessly with my realtor to make the home-buying process as easy as possible. I would definitely recommend Foundation!

Received a voicemail advising me on all my options...

Received a voicemail advising me on all my options and how they could save me so much money on my nonexistent mortgage. I called and requested to be removed from the call list. Was assured that I would be taken care of by a very nice lady.

SIX MINUTES LATER I received another call from Shawn. I told him I requested to be removed from the list. He wouldn't stop trying to tell me all he could do for me to save money on my mortgage. He did not listen and I finally had to tell him to remove me from the list or I would file a complaint. He stated again he was trying to say me money and I finally hung up on him. If the people trying to handle mortgages can't listen to someone who doesn't want/even have one, that never bodes well for the company.

The response makes it even worse. I can accept that it was marked wrong. Happens all the time. The response during the call should've been, "oops, have a good day." Instead I was talked over, ignored, and had to hang up to get the point across.

This is a group of top notch business professional...

This is a group of top notch business professionals. They are hard working, responsive, dedicated, and very client oriented. So pleased to have a mortgage brokerage firm like them in town.

The mortgage team at Foundation did a wonderful jo...

The mortgage team at Foundation did a wonderful job. Professional communication throughout. Timely updates and very reasonable rates and fees. I will definately use them for any future transactions and recommend them without reservation to anyone. Most interactions were with Dean and Stephanie, they were a joy to work with. Highly recommend this business and group of professionals!!

Very knowledgeable and prompt at responding to all...

Very knowledgeable and prompt at responding to all your questions. Purchased a house in Knoxville while living in another city and had to travel overseas right before closing. Had a lot going on and was very busy but they made sure I have all the necessary documents to be able to close on time.
Most importantly, they were able to find a lowest interest rate for us. Even lower than USAA! I highly recommend these group of professionals!

We highly recommend Foundation Mortgage. They help...

We highly recommend Foundation Mortgage. They helped us refinance our house. They made the process seamless and got us a much lower rate and a couple of years knocked off our total. Nick also was very informative and answered all of our questions in detail. We will use them again, if we ever need too.

Working through our recent home purchase with Matt...

Working through our recent home purchase with Matt McLean was really wonderful; I honestly don't think we would have been able to get the house we did without him! From the initial (very thorough!) conversations about our loan options to the final paperwork exchanges (so much to sign!), Matt and his team made it all so seem so easy. Their organization, quick response times, and friendly conversation made me feel like they really did care about us getting our home. I trusted them fully and I would recommend them to any and all who are looking for lending options on a home. Thank you Matt!

I can't say enough about the team of professionals...

I can't say enough about the team of professionals that assisted me through the closing of our new home! Alex, Austin, and Josh were prompt in their responses, incredibly adaptive to over come the challenges that arose, and the epitome of professionalism. I couldn't have asked for a better experience!

I ve owned my home for 5 years and had been consid...

I ve owned my home for 5 years and had been considering refinancing for over a year. The thought of starting the process was daunting, and I really had no idea what all was involved. There were so many unknowns, and when contemplating the big picture, I wasn t sure if I would ever go through with it. I met Nick Galbraith through some acquaintances and casually began asking questions. From the first informal conversation we had, all the nerves and fears I had about refinancing were gone. Nick broke down each of the steps in a very understandable manner and guided me through the whole process. He was always available when I had questions and always had a great answer. The process was painless, stress free, and extremely smooth. Nick helped me save over $200 a month on my mortgage. There s no one else I would go to for refinancing except Nick Galbraith at Foundation Mortgage.

Whew, where to even start....This team is absolute...

Whew, where to even start....This team is absolutely the most professional, caring, and hard working team I've seen in a long time! I am a first time home buyer and my process (not due to anyone's fault at FMC) was a long, hard process with some unforeseen bumps along the way. Regardless, this team stepped up and always kept me in the loop and was constantly working behind the scenes to allow me to move forward in buying my first home. Stephanie....you are the absolute best!!! Stephanie was often my main contact during this process. She is warm, inviting, bubbly, friendly, sweet and full of personality. She was wonderful to work with and was always knowledgable about what my next steps were in the process. Nick and Alex went above and beyond to help me finalize my steps towards owning a home, they are BOTH worth their weight in gold! I can't thank this team enough for what they did during the process. When the day comes to go through this process again, I know I will be calling this team back for their help. Thanks guys!!!

All my experiences interacting with Josh and the F...

All my experiences interacting with Josh and the Foundation Mortgage team have been unbelievably favorable that have surpassed my expectations. The dedication from Josh and his team radiates from the second they shake your hand and continues unwavering until the final signature. I found Josh specifically to be extremely accessible, answering calls late into the night and on weekends, always willing to answer my questions with his charm. I would recommend Josh and the Foundation Mortgage team to anyone.

I was buying my first home and Nick and his team d...

I was buying my first home and Nick and his team did a wonderful job answering all of my questions. I was buying my home from a different state but they were able to do everything remotely. Nick really spent the time educating me on the getting a mortgage. His office were extremely professional, polite, and were quick to respond.

We couldn't of had a better experience with Mitche...

We couldn't of had a better experience with Mitchell Moseley and Foundation Mortgage. As first time home buyers, we were probably annoying with all our inquiries; Mitchell handled us with consummate professionalism. From pre-approval to close, we knew we were not only in good hands, but with good people. I can't recommend Mitchell's service enough: attentive, thorough, and patient. As harrowing as the first time process can be, we felt like were led by an experienced guide who was working first and foremost for us, not a commission. There are good people in this world and we were lucky to have one of them work on our behalf. We're homeowners!!! And we couldn't of done it without Mitchell. Thank you!!!

Nick and his team are AMAZING! We had been approve...

Nick and his team are AMAZING! We had been approved for a conventional mortgage with our local bank (who also is known nationwide). A couple weeks before closing, they wanted to change our loan that would haved cost us in an additional closing costs and higher mortgage payment. I reached out to Nick and he was able to get the conventional loan with a BETTER APR, payment and less closing costs AND get the loan closed in an astounding 21 days! By having exactly everything they needed up front, along with getting the additional information the underwriter requested, back the same day, we were able to close on the home we were selling as well as our new purchase the same day!! If I could rate them 10 stars I would!!!

Nick, Jeremy and team were absolutely fabulous to ...

Nick, Jeremy and team were absolutely fabulous to work with. We were trying to quickly close a loan for our new build home and they were able to get everything done in the time frame we had hoped for all while getting us the lowest rate possible. Thank you all so much for your hard work! I highly recommend Foundation!

We just closed on a house Friday with Foundation M...

We just closed on a house Friday with Foundation Mortgage and they made it such a smooth process! They were so helpful and easy to work with. The entire staff was very quick to answer any questions that I had. I would recommend them to anyone looking at purchasing a home!

Foundation Mortgage helped my wife and me purchase...

Foundation Mortgage helped my wife and me purchase our dream home! The process was seamless and the rates were incredible, even after shopping many online Lenders. Nick and his team at Foundation are polite, professional, and family focused. Would absolutely recommend!

Nick, Jeremy, Stephanie and the rest of the crew a...

Nick, Jeremy, Stephanie and the rest of the crew at Foundation Mortgage Company made this process quick and easy. It was smooth from start to finish and I wish I could give them more than 5 stars! If you're looking for a mortgage broker - definitely use this company!

Buying a home can be a stressful experience. You a...

Buying a home can be a stressful experience. You are trying to find the right home, in the right area for the right price and then there s the financing and paperwork followed shortly after. Thankfully, Foundation Mortgage made the financing process so much easier. The Foundation Mortgage team helped answer any questions that we had and answered them almost within minutes. They gave us the tools and information needed to make that part of the home buying process so much easier and we were able to close early!

Hannah was absolutely amazing to work with. She no...

Hannah was absolutely amazing to work with. She not only helped my husband and I refinance but she also was able to help my mom. Will continue to use this company for future inquiries. Thank you Hannah and thank you Foundation Mortgage!!

I've had the opportunity to work with Nick and his...

I've had the opportunity to work with Nick and his team on a few occasions and I have to say they are top notch! Nick and his team take the time to educate and answer questions throughout the process so that their clients leave feeling empowered and confident in their decisions.

What a wonderful team we had the pleasure working ...

What a wonderful team we had the pleasure working with in the process of buying our first home. We just bought a house a couple weeks ago and couldn't have done it without Foundation Mortgage by our side. This team is Efficient, Fast and so easy to work with, not to mention GREAT COMMUNICATION. We loved working with this company and recommend them to everyone buying or selling a home. Thank you Nick, Alex and Stephanie for all your hard work.

We recently worked with Foundation Mortgage Compan...

We recently worked with Foundation Mortgage Company when buying a home this past August. It was only our second time purchasing a home and the first time that we had sold one, so we had a lot of questions! I worked with Nick and he answered ALL of my many questions. He was wonderful to work with and was excellent at explaining all of our options. I would highly recommend working with the team at Foundation Mortgage Company if you are in the market for a new home or are looking into refinancing!

Nick and company are honest, dependable, and profe...

Nick and company are honest, dependable, and professional in every aspect of the lending process. Nick and his staff will be very honest with you about what you can afford and will help guide you through the sometimes difficult and challenging lending process. As a realtor for a long time in Knoxville, Nick was by far the best and most consistent mortgage broker that I dealt with. I have recommended him to my family and I have used him for my own mortgage needs. Do not hesitate to call Foundation Mortgage for your lending needs.

This family owned business makes personal service ...

This family owned business makes personal service their top priority. My husband and I purchased our Tennessee home while living out of state and everyone at Foundation Mortgage made the process very efficient. They responded quickly, clearly, and knowledgeably to our questions. They secured a mortgage for us at a very attractive rate. We were thrilled to work with such a professional, friendly and supportive organization...especially knowing very few folks in Tennessee. It was a terrific experience working with Foundation Mortgage.

Foundation Mortgage is outstanding! As a Realtor ...

Foundation Mortgage is outstanding! As a Realtor I only recommend the best contractors, brokers and service providers. Foundation Mortgage continues to lead the market and get the best rates, lowest closing costs, and provide the best services. If you're looking for the best lender in town, you've found it!

As a Realtor, I have had the pleasure of seeing Ni...

As a Realtor, I have had the pleasure of seeing Nick & his team at Foundation Mortgage work with several of my clients. They truly have the buyers best interest at heart & does a great job educating and walking the client through the entire loan process.

Refinancing with Josh Purvis and his team went sea...

Refinancing with Josh Purvis and his team went seamlessly. Josh was able to beat other competing quotes. We closed in less than 30 days. Everyone was on top of every step, extremely responsive, and informative. I highly recommend Josh and Foundation Mortgage, and they will be my first call for my future mortgage needs!

Foundation Mortgage is great! As a real estate age...

Foundation Mortgage is great! As a real estate agent I want my clients to receive the same service I give from everyone involved in the transaction. When I hear that a client is using Foundation and specifically Matt McLean I know they are getting great service. The thoughtfulness, communication, and teaching that Matt provides is unparalleled.

I had an amazing experience with Foundation Mortga...

I had an amazing experience with Foundation Mortgage specifically with Matt McLean. When my husband and I found the house we wanted, we realized we had no idea how you purchase a house. We were also in a unique scenario where we had to act very fast because we were buying a previously foreclosed on house from an investor. Matt explained the process for me in great detail, emailed me notes, did extra research (because of the peculiarity of my case), and was incredibly helpful. I could not have bought my house without his guidance and he made what could have been a stressful situation into the exciting opportunity buying your first home should be. I cannot recommend Matt and Foundation Mortgage more highly!

Working with the team at Foundations Mortgage, dur...

Working with the team at Foundations Mortgage, during a pandemic, a crqzy housing market, and 2700 miles away was A BREEZE. They navigated through our VA loan with no issue, helped us through the crazy process, and made it so simple!
I highly, HIGHLY recommend Nick and his team to anyone looking for a home loan in the Knoxville area!

Foundation Mortgage

Foundation Mortgage

4.9