Fairmont Scottsdale Princess Reviews

Great restaurant. Attended Christmas spectacular there with family. Loved it and have decided to make it an annual event.

I went yesterday with my sister and mom to have a girls day at The Fairmont Hotel spa. IT was amazing! I had the great pleasure of Gretchen as a masseuse. I HIGHLY RECOMMEND GRETCHEN! I was a but nervous since I had never had a massage before. Gretchen is such a love. I can tellshe can meet you where you are at. Total natural! Thanks again!

Rooms are great, service is great, all around wonderful experience.

Excellent spa...saunas and even a cold plunge. Services were excellent as well.

Pumpkin night was fun! Everything they had there was very well done and good quality! I'll be been again for sure!

We stayed here for Christmas and had a great time. It is very pricey but worth the experience. The rooms are lovely and the staff is very well trained and helpful. We'll be back next Christmas for sure.

Looking for food at a resort should not be as much work as it is here. Just wanted some fries we were told go to the pool and order them are you kidding me.? They should have given a bigger discount for 4th of July seeing your waiting to get in pools in heat with people that have health issues is just unexcusable. I know we're all just trying to get through this and they're trying to make money as well but boy it doesn't make you want to come back.

The resort is a great representation of what to expect from Fairmont hotels. The impact of luxury starts at first sight then continues to impress all of your other senses with smell (flowers), touch (lobby welcome dogs), hearing (the repeated "welcome') and for the fortunate few a beverage. I enjoyed my room, the view and the facilities.

My daughter Christine surprised her son Codi & his best friend John, son Ethan, nephew Dezmond, daughter Haley & her boyfriend Louis & myself to the Princess. Amazing family night out. Spectacular

This is my third time staying at the Fairmont Princess. The hotel, restaurants, spa and amenities are all amazing! I look forward to my next trip!

I can't believe the amount of amenities this hotel has. 6 pools? Fireworks? Unlike any other resort we've been to! Spa and food optioms are amazing.

I meant to rate 5 stars, oops. I loved everything about our stay with you guys, from start to finish. Our trip ended too soon, we didn't want to leave.

Rooms are quite big, hotel has lots of amenities for adults and children. They have multiple pools on site and each features a different theme or atmosphere.

I was here on a business trip and honestly I had my socks blown off!!! Probably the most incredible room, hotel complex, and grounds I ve stayed at thus far. It s like a community unto itself. And all of the staff are the most professional, friendly, and highly accommodating you ll meet. The room service is outstanding and as you can see from the photo the breakfast makes an impact. Incredible size of the room (see photos) and views. I included a photo of the map of the grounds showing just how extensive they are, and to help to not get lost!!! I highly recommend you visit here for business or for pleasure.

Could not have enjoyed a better time for a work conference. I arrived thirty minutes later than planned and they did not have a room ready for me at the time. I told them I could wait and went to the bar for a drink. After about 45 minutes, I was buzzed and instead of a normal room, I was given a center suite. I realize this is not a normal visit for most Princess goers, but I still believe the courtesy, the food, the staff and the environment made 100-degree days all that more bearable.

They messed up our rooms, but everything else was great.

I was going to visit friends staying in the Villas but I pulled up to the hotel and paid for parking. It would have been nice to know that I should have driven straight to the Villas and this not be charged for parking

Smoreland was great! Roasting s'mores by the real fire pit was fun. My son loved the courosel ride. The train ride was the best part really fun. Only issue is the s'mores kit is pretty expensive other than that great fun

We attended Christmas at the Princess event and had dinner there. The food was okay, but the workers were super friendly. The event was nice and cute.

We attended the holiday lights at the Princess as we do every year. The cost went up a little this year, but the improvements were awesome. Our toddler had great time with the train and new rides. The Princess is always a great time no matter the event. Attention to detail and planning come through again.

My wife booked a stay-cation for Father's Day!! We had such a good time! We hung out at the many pools all weekend. One has a waterslide and one has a splahpad and sandy beach, there are several around the resort. The Bourbon Steak and the other restaraunts have great food! And the spa is beautiful.
Very nice fun and relaxing weekend!

The hotel staff are nice and helpful, except management. They also go around telling their staff of when people die in their hotels. Or when accidents happen and people do not make it.

Peaceful. Cool. Comfortable. Great service staff. Feels like the food fails to impress for a place of this calibre.

Quiet, great views and wonderful service by the staff.

Beautiful hotel, the name says it all it's fit to be a princess' castle!

We love the princess we do a staycation annually and kids chose princesse a again!! Loved loved but the pool staff?? Very disappointed needs talking to. Cost way to much money to be ignored.. 11 of us..

The rooms are big with high quality bedding. The pools are great whether you have kids or not. The reason I docked a star is because they charge $20+ for low quality meals by the pool. We didn't try the high end restaurants cause there's plenty of other great food close by.

Great place for family hang out. The holiday lights are spectacular!

We are here right now. We got in last night at 2am, and they put ALL 4 of us in a room they claim was an upgrade for the night- It is a room with ONLY a couch bed! When I called to complain they said they had nothing else and that I should be happy because they are "comping" my night on the couch! We were too tired at 2am to find a new hotel with our two young daughters. What a living nightmare!

Beautiful Hotel and Resort. Food has been amazing and a perfect place to host a large meetups. Also, hawks defend your food.

This is a great place. But expect to pay 60 for parking. That is not VIP Valet by the way. If you want to have a good time you need to bring a lot of money though. Customer service is great for the most part. Good food, plenty of things to do highly reccomend.

This place is very nice. I have been here several times for conferences. There is a large selection of rooms to rent out for conferences. While I was here today they we're hosting 2 different conferences at the same time. Beware of the $8 fee to park

Stayed at this hotel for s Vrbo Conference. It was amazing!

Awesome place for rich people...no peasants allowed!

Beautiful facility! A little spread out, but the rooms are awesome and plenty of places to eat and drink.

Nice hotel pool service leaves something to be desired, fairly slow. Staff is generally nice, could be friendlier

This beautiful, expansive resort is accessible for everyone, especially at Christmastime when it truly becomes a winter wonderland. Set aside two hours or more to stroll through all the light displays, live music and scheduled events.

Terrible experience. The worst resort I have stayed in Phoenix. Never again

My mother and I only stayed for one night, but for one night we were treated like royalty. We got a room on the first floor and I feel no matter where it's at, you'll have a nice window view. We went during the Best Summer Ever event and there were so many activities for us! Walking around is fun to explore, pools are amazing! Went to one restaurant and the food was incredible. Only wish we could have stayed longer!

One of the best Christmas activities we have been to.

I really didn't get a chance to experience the facilities, as I was there on business. What I did see was nice and would make we want to return.

Front desk check-in guy named Tim Kelly and loser manager Cori Johnson were 2 of the RUDEST guys I've ever dealt with in 20 years of checking Into hotels. Don't understand why they had such negative attitudes. Ruined my whole 1st experience at this resort. Stay away.

Rooms and carpet need massive update as well.

Went for the haloween festival. The princes always puts on the best events and their staff is always friendly and polite.

I stayed in the Sunset Beach building. The room was spacious and had an awesome bathroom. The grounds are beautiful and well maintained. The restaurants and bars on-site were all great as well. I would recommend everyone to stay here at least once

Top to bottom, the best place to stay in Scottsdale. I refuse to stay elsewhere!

Everything was amazing from the view to the food. A must stop for the price! An oasis in the desert. Can't believe this is here. Awesome

Uau! What can I say about this place? The rooms are large and spacious, with even a small working space in the room. My room had also a bathtub. There are 5 excellent restaurants, including one by Michael Mina. There are 5 pools, all heated in the winter (i've been there in March). It also has several lounging areas where you can rest by the fire from a pit or gas heaters.

There are several activities near by, besides the golf course: hiking, visiting Frank Lloyd Wright Taliesin house, doing wine tours in the City, hiking, etc.

Its a good place for both couples and families. Highly reommend.

What a great place to spend time. My favorite is the spa and wellness center. I had a pedicure while looking out the window. Every view in this place is stunning. Then I took a bungie exersize class ...I had been wanting to take a class like this for 2 years. To my knowledge this is the only place that offers this class in AZ. Cutting edge.
My favorite place to be.

Christmas at the princess is a great event. Lots to see and do at a reasonable price. The cost of drinks though? 10 dollars for 1 can of diet coke. I watched the guy fill 2 small plastic cups ($5each) to the top with ice then pour half a 12 ounce can in each. Bring your own drinks! The waffle fries at twinkle town are $15-20 but the give you a lot.

Absolutely incredible place. Service, food, room, pool, bars, etc. All excellent.

Everyone was very attentive. Rooms are amazing. Would come again.

We had our company conference here. Love the rooftop pool! Beautiful.

Beautiful hotel and very friendly and helpful staff! The lobby dogs are so sweet!

I was a driver for a few guest staying at that Resort and it was very beautiful outside at night and was helped by valet and valet immediately they were very nice and well-spoken so I highly recommend this place if you would like somewhere nice to stay

Me and my family have spent many years at the princess and I m saddened to say that the lack of responsibility is extremely disappointing. My mother broke her leg on the ice rink and was rushed to the hospital to undergo surgery. When asking to donate a portion to her deductible the hotel manager immediately put her in touch with their insurance agent. After discussing the matter with the agent for over five months she ended up getting no financial compensation in the slightest form. If you decide to attend The Princess be wary, incase of a medical injury you may not get any sympathy or support for the events that take place.

How in the blue blazes did this hotel get a 5 star rating???!!!

They told me and my entire family ( 10 rooms) that our reserved rooms weren't ready. They say they were comping our valet . Then they tell me the will be charging me $120 for incidentals before i even get into the room. The the bell hop looses my 4 mo.'s jacket. Thank the heaven my wife packed extras. Then we found out you need to pay for wifi. A motel 6 has wifi for hevans sake. Then upon leaving they charged for the maid to clean the room and then we were actually charged for the comped valet service. If my sweet grandmother hadn't paid for our stay i would have been all on management

Lovely place would enjoy going there again the out door bar was very cozy

We love the Fairmont Gold experience. Definitely worth the extra cost if you want to use the spa and enjoy breakfast/hor d'oeuvres.

We were there for the Christmas lights, lovely place and full of Magic!

Great property, great service, best massage and excellent spa accommodations. I enjoyed myself and the food was delicious also.

We went there for the christmas lights and for the fun rides. Also had hot choolate and smores by outdoor fire pits. It was a great outing for the family.

Slightly overpriced for what they offer. Overall good place to stay at.

Visited here for the Christmas lights display last year and spent the night in one of their $400 rooms. Very enjoyable experience! We did this for my daughter's birthday and she really enjoyed all the Christmas lights. The room itself was very nice and we had a great view overlooking the lagoon with most of the lights display. Room service food was also excellent and staff friendly and helpful. The grounds are well landscaped and our daughter really enjoyed running around chasing the ducks. Recommended.

Everything about this hotel was classy and elegant!