Acer Computer Review

The staff is professional and friendly, and the maintenance service is very satisfied^^

New products, all kinds of kicking balls, it s really dumbfounded.

Hello, I don't know the relationship between the upstairs repair center and the downstairs distribution.
But I bought swift3 yesterday.
Product appears
The clerk downstairs told me to go upstairs to the repair center.
Call me after going to the repair center.
I still want to push me up after going down.
Later, I insisted on sending a judgment to help me fill out the form.
I hope that there will be similar situations in the future, please have a better solution.

The repair speed is fast, and the service attitude is friendly and good.

Three hours of heavy rain
Tell me there is no stock of consumables in the specialty store
Order is still four days

During the warranty period, the system fails to update itself and fails to boot and refills. Consumers will pay 600 yuan for refills?

Good service, good service, friendly staff and efficient work

I took the laptop to repair the usb, but I turned on the laptop after I took it home, but the network and Bluetooth were all hung up. When I took it back to the repair station, the repairer said that the network card was broken after inspection, and thought that I repaired the same day Or I haven't used the Internet a few days ago, and "repairing usb will not affect the network card", so I firmly deny that it is a problem with the repair center. It is really speechless!

The staff's attitude is really bad, and they will be mad. Acer even finds this kind of maintenance company and recommends not to buy Acer.

Service still depends on the service personnel themselves, and the overall education and training needs to be strengthened

Acer laptop, high quality, high quality after-sales service

Smooth and fast process, friendly and professional service

Miss is very kind and patient.
Good environment and coffee to drink
But watching the service staff are so busy
Also worry about whether our customers have a bit of hard work with coffee.
If you change to a self-service, the feeling of being served will be better!

Simple sound, no sound is not repaired
Still telling me maybe maybe YOUTUBE problem XD
I want to send it to this.
Don't waste time going to other places

The explanation is clear and the handling is organized.

The new laptop has a black screen problem after the Win10 update. It has been helped by the engineers. At first, the product is not forgive, and the latter is fully corresponding and explained. Only five stars can be given.

The service kicks and kicks. The product is too serious. Is the quality control sleeping?

The attitude of the service staff is good, but Acer's repairs will take two weeks, and the announcement of the 58-minute repair is not detailed enough and popular enough, which makes people feel very poor and should be listed as a brand not to push.

The service is good, but I hope my laptop is better

Some maintenance engineers have a bad attitude. They seem to hold that something is broken by your customers themselves, and they want to come for warranty repairs, which is annoying!

When the computer is bought for less than one year, there are frequent problems, and the repair station cannot clearly tell the problem.
When I took the computer, I asked if I couldn't use the headphones to receive the sound. Can I help me set it up? The clerk only replied to myself to climb the text. There are on the Internet. I am too lazy to test. I think this is not the attitude of the repair station.
In addition, after taking the computer home, I found that the ground wire of the charger was unplugged. Before I found out, the repair station did not mention the previous contact with the original engineer and did not ask beforehand. This feeling is really bad, and check After replying to me, there is no problem with the hardware of the computer. It is a problem of software conflicts. Then why should I remove the grounding wire?
I used to use ASUS before. I bought Acer after listening to a friend's recommendation. I got rid of the problem of good or bad computer. The Acer after-sales service lost too much.

10/20 Sorry, I don't feel the attitude that your company wants to actively deal with. Today, there is a problem with the graphics card. Calling is also a question, I don t know, 10/7 is repaired, 10/13 gets the computer, only After a week of continuous problems, I have to go to the repair station when I have problems. I have to spend a lot of time going back and forth. I know how hard you work, but my work is inseparable from the computer. Really let me have no confidence in your company's professionalism.

Connected to Mitsui, in addition to waiting for the inspection, you can also visit Mitsui by the way. But Mitsui has nothing to do, I always go to Mitsui's store on the first floor to buy a computer.

I met a very polite service staff at the scene, but then another person who quoted the phone was a little disappointed to repair it.

Fast overhaul, good service, find the cause within five minutes, replace consumables smoothly

High efficiency, good service, professional engineers.

The pen has been repaired for more than the warranty period. Acer has been used for nearly five years, and the computer specifications are still feasible. The Acer counter staff downstairs enthusiastically assisted and explained and informed the service center on the second floor. Then the second floor center informed the required maintenance. The time is about 3 days and the expected cost, the overall response is appropriate.
In addition, it is suggested that it is possible to strengthen the allocation of repair parts and shorten the repair time, because it is generally expected to be able to quickly solve the problem of dealing with the next run, suggesting to highlight the real progress of maintenance.

Poor. I need to re-introduce what I said at school. I forgot it for free at school. I forgot my user password. I came here to ask if I can restore it. Wow. ? Why do you want me to be a computer idiot, spend half an hour google problems, and then you do n t need to recharge at all, you just want to collect money, but you can find the option to reset the computer by pressing shift + restart, you actually do n t do you know?

The first time to send a repair pen, the service staff is careful and professional.

Hsinchu Nova's local Acer authorized service center has convenient transportation, wide and comfortable space, and provides diversified services

Very good service and thoughtful service. Warranty. Two keyboards are not charged for repairs (one esc key and one w key). I also helped clean up the keyboard and even gave a W key. The last time was because I stuck something between the screen and the keyboard, which harmed my screen. There are lines for them to help replace the screen and don t charge money. Thank you Acer. I will only choose Acer in the future.

Purely to reimburse the screen, the customer service staff is very polite

Change a part and screw forget to lock
The attitude to deal with is also ridiculous

Slow movement, clearly arrived first, was lined up by the people behind, the clerk also let the people behind the line first, super dumbfounded

Reception staff attitude and professionalism to be strengthened

The tone is killing the little, I owe you money, no quality service

He went to the counter to indicate that he was going to repair the computer, and the service staff repaired the screen in front of him without looking up. When explaining the problem, Mr. Counter only cared about the screen in his hand from beginning to end. If he was really so busy, would he not come out to pick up new guests?