Fairmont Scottsdale Princess Reviews

While I enjoyed my stay, I was disappointed to find that people who chose a promotion that gave a 100 credit/day paid the same amount for a room that I paid for the AZ resident promotion, minus the daily resort credit, which the resort would not provide to me. That said, we had a nice time. La Hacienda is as good as the reviews say it is. Sadly, Toro is not. Save your money.

One thing I was REALLY not pleased with was finding a roach in my room. A 5-start resort should NOT have that issue.

I'd like to say I will return, but I will probably check out a different resort for our next staycation.

Wow! What an experience. Food was great ... had guacamole and chips, dry rubbed chicken wings and hummus and veggies. Service was outstanding...and the bird patrol ... again wow! I had the opportunity to pet a beautiful barn owl and a hawk. My bucket list is getting shorter. Unbelievable experience.

Was here for a meeting. Terrific service and facilities. Wish I had been here longer to try out one of the six pools!

Fantastic experience, a bit over priced, but a very festive environment at their Christmas celebration

TREAT YOURSELF! You will LOVE it. You deserve it! Book now!

Luxury hotel with lots of extras, close to everything, and host events all the time that are both fun and entertaining.

Pretty spectacular. We went here during their lights and Christmas event. Something I will never forget in a great way. The grounds are amazing.

Great service, food and setting. Southwest Cuisine at its best!

We went to Christmas at the princess and it was a lot of fun. The kids had a blast.

Nice desert resort, really spread out so prepare to walk or ask for a golf cart ride. Several top class full service pools open 24 hours. Excellent restaurants across the board. Decor is slightly dated yet comfortable.

Awesome hotel and it is humongous and gorgeous. The service here is amazing and the rooms are large (casitas are huge). It is pricey and the one downside is that its a huge resort and you have to walk 5-10 min to get to the front desk.

When making to reservation I was told there is an adult only pool. However I was not told guests need to pay to use it. I got food poisoning at Bourbon Steakhouse.

We attended the Pumpkin Night at the Princess and had a lovely time. The kids enjoyed the rides and fireworks most of all. My only advice is I wish I was aware of ahead of time, is to dress the kids in their costume and to book dinner reservations well in advance. Long wait times for the restaurants. Other than that we had a great time and it s a beautiful resort.

We went there for their Winter Festival event. We had an amazing time and the grounds were beautiful. The staff was very helpful and they all had smiles on their faces. I'm going again next year. :-)

Absolutely fabulous property!! Stunning rooms. Professional, attentive, efficient staff! I was a guest for a work convention! TOP NOTCH property and staff!!

Beautiful hotel with great beds. Very spacious room with a balcony where you can sit. Nespresso machine in the room.

It was a beautiful, and a kid friendly environment. I would absolutely come again.

Expansive property. Great room with nice view of the pond. The chupacabras were stalking the drunks, so that was hilarious. Helpful staff.

was for a ski area annual meeting. spent 8 days in room 3017. stayed an extra day it was so great. pool staff at princess pool were epically good. especially Katie, who was 7.5 mos pregnant, and busting her ass.

Probably my favorite hotel in the US. My favorite is the Bird Control team. Amazing!

Veey clean, lots of christmas decoratons. We had a lot of fun!

Big meeting spaces with multiple pools (and a couple water slides). Very friendly staff, would highly recommend!

We ate at Toro. The food was absolutely marvelous. Portions were perfectly sized and the sushi was top notch. And they even have a gluten free bread that doesn't taste like crap.

Nice rooms, large bathroom. Good location. No disturbances.

Y'know what, the location is out north of Scottsdale. The spa is amazing. Three levels of the spa. Pool on top. Amazing. It's very clean. The service is excellent and they always treat you well

Never go for the Halloween event. Totally not worth it

Great place for families, multiple pools, restaurants and even an outside bar.

Very attentive staff and great, pool spa and restaurants. Toro restaurant food was excellent.

Absolutely beautiful property. The staff was friendly, kind and always had a smile on their faces. Would highly recommend.

I honestly enjoyed no part of my experience at the Scottsdale Princess Fairmont Ice Skating rink. I drove with several of my friends for almost an hour to get there and then once we arrived we discovered that it costs $30 to self park which appeared to be the cheapest option. We didn't want to be late for our skate time which we were excited for so we used valet and got in line. We waited 40 minutes in line and once we got to the front were told that they did not accept cash payment.. So we were redirected to the Christmas shop to buy our passes there and get a receipt. We got to the front of the line at the Christmas shop and bought our passes then had to get into the long line again to get skates and wristbands with our receipts. My friends and I were upset by this so we called the hotel manager and discussed our options with them. They offered us a refund over the phone and then only offered "express passes" when we met with them in person. By the time we were back by the ice skating rink and had our skates we only had an hour left in our skate time. We sought a refund after this which was a lengthy process that led to us speaking with the "Christmas manager" (apparently a hard man to get a hold of) and were offered free passes to visit and skate again, refunded, and given complimentary beverages. This all would have been great if I hadn't wasted 3 hours of my time being disappointed by the quality of their management. This was supposed to be a fun night to celebrate my friends birthday and it didn't come anywhere near what we expected. The refund only covered the ice passes and not the $80 we spent on parking. Even if we hadn't had our issues with the cash, it wouldn't have been worth the lengthy trip to spend all our money on wobbling around on an over crowded ice rink.

Was here for an the Top 100 AZ companies event, only saw one of the event rooms but great service and appearance. Will definitely come back for a room or pool day!

Visited during the holiday season, the Christmas lights and decorations were very nice

Oh My Gosh is all I can say about the spa... SUPERB

What a beautiful, festive event! Christmas at the Princess! Enjoyable for all ages!

Amazing staff and plenty of pools. The dining is great, but the portions can be really small so sure to ask the servers. Lots of fun kids activities too like pirates and mermaids university. I'll come again for sure.

Loved my stay. Just wish I had my family with me to experience it with them.

I attended Pumpkin Nights on 10/9. I was extremely disappointed in the lack of safety during a pandemic. Hardly anyone was wearing their masks and social distancing was not even a thing. They created places for lines without any regard to social distancing. Why have a sign that says social distancing and masks required and not enforce it?

Great hotel, loved the Christmas event. No b one told us about the $30 resort fee, so that was frustrating. Pools were great as was the waterslide. Great place to get away.

Best resort in the valley! Staff, room quality, and food experience all highly executed.

I went to the "Christmas at the Princess" event with family. It was a bit overpriced for what it was, but the lights were pretty and the weather was good.

We had a blast at Christmas at the Princess. My kids are age 6 and under and they loved it! This will become a new family tradition

Went for the Christmas lights and rides but some of the lights were not on and none of the rides were running.

Amazing restaurants, beautiful grounds, fantastic spa. Love this place.

While the resort is incredible and beautiful and staff is friendly and accommodating, I have a huge issue with the fact that everything is overly expensive. I understand that there is a markup on things sold there, and though I don't like it, I do understand from a business perspective. However, having to pay $23 for a cheese burger that is only slightly better than a burger I can get for $3 at Carl's Jr. is tragic. I also don't like the idea that I can't bring in drinks or food into the pool area. It's not that good and/or drinks aren't allowed, it's that your own food and drinks aren't allowed. I get not wanting folks to bring coolers of beer in there, but not being able to pack a PB&J for the kids is a bit much.

There is one of the most beautiful mosaics over the lobby door made out of1/2 in. tiles.

I have been to this hotel 9 times. It's beautiful, updated. Resort is very large with a lot of walking, many pools, etc.

Pay over 2k for the weekend and the gym closes at 6pm lol open your guys gym

Finally spa is done with construction! Very nice day of services and enjoying the amenities

WM Sustainability Forum - Informative and Entertaining

Amazing resort, wonderful stay. We participated in their amazing Christmas programming

Great amenities and land quality food and service some of the standard rooms are tired

I went to the Fairmont Scottsdale Princess winter event. And like previous years, the evite was excellent. You pay per car ($55) and there are plenty of kids activities included in this cover fee. There are also additional activities for extra, such as ice skating and roasting s'mores by pit fires. I highly recommend this event for anyone who wants to experience a great holiday fun event for families, or anyone looking to have a good time.

Fun place! I know this year they were at half capacity and the lines for rides was still extremely long. I can't even imagine how long on a normal year without restrictions. Very neat place for kids but plan on spending a bit if you want any drinks or food. Best to bring stuff from home!

Went to enjoy Superbowl Sunday at the bar. Good food...good drinks...friendly service in a beautiful atmosphere.

Pools and food were great. However be prepared for maintenance working until exactly 2am and starting again at 6am. They thought the best time to power wax the floors directly outside our room was 1 in the morning. Called to complain and they sent someone down to tell them to keep it down. That lasted for exactly 2 minutes until they started up again. I was comped my entire...resort fee. That's it. The girl at the front desk didn't seem too concerned about it. Won't stay again. Be prepared for tons of noise all night long.

*EDIT* I received an email from a manager at the resort. He says if I come back for another stay and spend more money on a room, then they will upgrade us to a nicer part of the hotel. That doesn't really fix anything. Oh well.

*edit 2* After declining their offer, I received a refund for the night's stay. Happy that they did the right thing.

We stayed at the Fairmont Gold venue. Everyone we encountered there and the rest of the facility were very friendly. The lounge along with the food and drink was outstanding. Taylor, Clara and the entire rest of the staff go beyond all expectations to all the guests. We are looking forward to our next visit

This place is plain awesome. Very professional, clean and fun experience.. all around great!

Gres resort in the Scottsdale area.. Fairmont gold area is a plus.

Went to a "Pumpkin Patch" night, and it was super fun for the kids and the adults. Nice facilities, only downside was that it was super packed, but that was to be expected.

Very spacious rooms.very clean sleep like a baby. @nd the view was spectacular.

The resort is one of the best in town, it has big rooms nice upgrades in family friendly. Unfortunately, their winter major attraction, the Christmas event, was poorly organized with long waiting lines.

Beautiful property, multiple swimming pools and restaurants

Rooms were spotless, service was quick, and facilities were awesome. Stayed for two nights, wish I could have stayed longer. The hotel bar was a great place to end your night.

Attended a conference here, great experience. Rooms are great, friendly and helpful staff, excellent bars and restaurants, just a really relaxing vibe all around.

Lovely! You will not be disappointed by the Fairmont!

Wow what a resort, highly recommend this amazing hotel/resort - the reason I didn t give 5 stars is because some things were not done properly but was sorted out by the front desk and maintance manager. Also wish the rooms was bit more updated with wireless phones in the room and more updated furniture bit old looking. Other than that highly recommend for couples and families with children. My son had soooo much fun, while he was at the kids club having fun I was enjoying every minute at the wonderful spa. The food was delicious we had dinner and will have lunch tomorrow. Enjoy it! We will definitely be back with friends that have kids.