John Grimsley

Review of Fairmont Scottsdale Princess

Pools and food were great. However be prepared fo...

Pools and food were great. However be prepared for maintenance working until exactly 2am and starting again at 6am. They thought the best time to power wax the floors directly outside our room was 1 in the morning. Called to complain and they sent someone down to tell them to keep it down. That lasted for exactly 2 minutes until they started up again. I was comped my entire...resort fee. That's it. The girl at the front desk didn't seem too concerned about it. Won't stay again. Be prepared for tons of noise all night long.

*EDIT* I received an email from a manager at the resort. He says if I come back for another stay and spend more money on a room, then they will upgrade us to a nicer part of the hotel. That doesn't really fix anything. Oh well.

*edit 2* After declining their offer, I received a refund for the night's stay. Happy that they did the right thing.