Fairmont Hotel, St.Andrews Reviews

I'd give this six stars if I could, a delicious afternoon tea, great service in comfortable surroundings. Go there.

Played the Torrance coyrse on 26th March 2018 was absolutely super Will be playing there again soon

Went for drinks and dinner at the Italian restaurant. Drinks were a little slow to arrive but once we got to the restaurant the service was exceptional. Food was lovely all around and the lobby is magnificent.

The communal areas of the hotel and the grounds are lovely, but the bedrooms are a little dated, and could do with an upgrade.

The swimming pool was nice and clean.

The hotel staff were very friendly, helpful and welcoming.

The Italian restaurant was great for dinner and breakfast was good as well.

We enjoyed our stay.

Beautiful Hotel . Fantastic Restaurant in the cliff. Food beautiful . Spa amazing x

Excellent location for a wedding. Staff most welcoming and facilities superb.

Lovely scenery, warm reception, good breakfast spread, but cleaning services needs to be improved.

The best spa experience I've been too so far. From start to finish you are pampered and looked after. Free robe and slippers provided at reception and free fresh towels in the changing rooms and gym. First time there we had a treatment which was amazing, I also used the gym which was great. Good selection of free weights and machines also had a bench and a smiths machine and had a good selection of cardio equipment. The spa is fantastic, nice sized pool, hot tub, steam room and sauna. Also something called a snail shower which is basically a bucket filled with freezing water which you use after coming out of either the sauna or steam room. There is also a shower which does the same thing, if you feel brave give it a go. There are also showers before the pool area. The changing rooms are fantastic and have digital lock lockers which are very simple to use there are also showers in here. Toilets are located in here as well as are hair dryers and a machine to dry off your swimming shorts, which is very handy. Overall this is a fantastic place to go and relax and somewhere I'll be going back to again.

Absolutely gorgeous! Wonderful beds. Best breakfast I've had. Ever.

Excellent hotel friendly staff great food options wonderful pool and great walks

Most people couldn't afford it but the ones that can are pretty good at ruining their hire cars so that keeps me in a job.

Terrible. Service was poor. Prices are over the top even going by luxury hotels. The food options are limited and poor when they arrive. Lack of attention to detail with service. I ll stick with the Gleneagles thank you very much - this place is just pretending

Spa experience was great but the afternoon tea was just ok. Sandwiches not the best but the choices of tea were great.

Had a fabulous afternoon at the Fairmont Hotel with three friends for Savoy afternoon tea. Yum.

The spa was wonderful we did a recharge spa day with afternoon tea.

Afternoon tea in the atrium, excellent service from all staff, large range loose leaf tea, scones and condiments was the best bit for me though every thing was very good.

Another nice place for a wedding (if you can afford it, because it is quite expensive), view of the sea, golf course.

Amazing hotel and golf course set in beautiful location.

Huge hotel. Went with friend to celebrate 10 years of friendship. Room was huge with 2 king-sized beds. Swimming pool and spa was lovely although lots of children so not relaxing. Afternoon tea was in beautiful setting. Would definitely go back.

Fantastic range of spirits, friendly, welcoming staff and good good all set in a stunning location!

It is a long way out of town and really lacks the charm of being in old St. Andrews. Its a decent hotel, but it is also a bit of an industrial complex; they took a huge warehouse splashed a posh American Hotel brand name on it. Because it was big and comfortable I'd go here again with my family, but if I were travelling with friends or on my own I would never choose to stay here!

Stayed a couple of days for my birthday and lived it. Nice upgrade to a bay view. Breakfasts and spa very enjoyable and customer service first class. Will be back asap.

Beautiful hotel
A new version of the victorian grand Hotels

Very pleasant staff and great exhibits. A must if you are in the area

Just had afternoon tea....delicious staff were excellent as was the food. The hotel is lovely

The best hotel in Scotland. First class stay from start to finish.

Stayed here for a conference. I loved it! Food was good. Room was big. Nature was nice!

Was there for afternoon tea today to celebrate a 90th birthday. Nicely presented. Good choices of sandwiches, cakes, scones and more teas than I think I have seen on one menu. Staff excellent. Very helpful. Beautiful place. Ambience was something else. Just a thoroughly wonderful day. Nothing seemed to be a problem. Definitely recommend it.

Wonderful....service, surroundings and attention to detail all wonderful

A nice hotel with good facilities. Great place to stay with a family.

Was there for a work event. As always, staff were friendly and helpful and food was great. Couldn't fault anything

Really nice rooms and surroundings, plenty for the whole family to enjoy. Large spacious areas to sit and enjoy a drink. There's a games room for the kids and a cinema showing kids films at various times throughout the day. Food good if a little pricey but it is 5 star after all.

Easy to park an HGV there ...road from M8 very narrow & dark ..be aware of large of vehicles coming towards you on your side of the road

Quality hotel with great ambience. A few miles outside st Andrews but basking in its magnetic pull. The golf courses are a big attraction for many, both being high standard tests, but there are also spa, restaurant, bar and conference room attractions. This is a hotel in always like to visit

Beautiful hotel, right on the golf course. A little ways for St. Andrews itself but they offer a shuttle to and from. We didn t use the shuttle this time as our time was short. Would definitely stay there again for multiple days next time.

Superb food excellent service and rooms top standard

Great experience friendly hard working helpful staff, food and accommodation perfect.Unfortunately there was a fire in the middle of the night which spoiled the whole atmosphere. Noticed there was no head count at muster point. Something the should maybe work on

A great building in the middle of lovely golf courses. Sophisticated details, a typically Scottish atmosphere, quality and courtesy. Great.

Excellent hotel, excellent staff particularly breakfast staff and portering/ valet parking, celebrated our golden wedding there and they made us feel so special, thank you .

Love this place. A whole raft of memories over the past 20 years. Romantic weekends, golf games, celebrating 60th and 70th birthdays, getting engaged and celebrating 10th wedding anniversary. No kids, to 3 kids. Highly recommend

Very beautiful and was never hungry with the portion sizes of excellent vegan food that they offered. It's out of the way enough to escape for a while but still close enough to go into town for some shopping.

The staff and management were absolutely amazing during my stay, they could not have been more helpful and exceeded my expectations, I would certainly recommend and visit again!

We have stayed here a few times before and it never disappoints. It's a very family friendly hotel which makes it great for people with younger kids. They can run around to their hearts content and have plenty things on offer. Overall great hotel and only minutes from St Andrews town centre

A beautiful resort hotel with impeccably welcoming and helpful staff. Cannot fault it.

Really rather nice. Escaped here without the kids for a spa day. What a treat.

Loved the Kittocks and liked the Torrance very much. Welcoming staff and atmosphere. Recommendable.

Lovely hotel and room friendly staff bus to town centre

Spectacular hotel. Don't expect to be doing much outside of the grounds

Amazing views, amazing golf, amazing service friendly staff. AMAZING COURSE

Great Hotel with beautiful view, friendly staff, rooms are little small but very well furnished

Great hotel. Up to date. You can access the fife trail from the back of the property makinf it great for those who like to hike.

Everything's great I do have some suggestions the safe in my room is not connected to the wall and it's above Eye Level so as I grabbed it to reach Up to look inside the whole thing came crashing down almost killed me I had done issues with the Italian restaurant which has decent food but it's not what everybody thinks I ordered osso buco and the whole point of osso bucco is the bone yet the meat was taken off of the bone and sitting there in a pile no.osso, just buco, the eggplant parmesan was not what is normal, in the natural sense. it was almost like it was the reconstructed or deconstructed and it was not what we expected I had issues. I was trying to make a reservation for 6pm and they told me nothing was available but since I was staying at the hotel I had the opportunity to stop by the restaurant and they had about 25 open tables but for some reason I couldn't get a reservation they just weren't very accommodating I called at 4:45 to the front desk and they transferred me to the restaurant the phone rang for several minutes and no one ever answered so I walk down to the restaurant and at 4:50 the doors were locked but they let me in to make a reservation the phone rings while I am there and before letting me make my reservations the took the other persons reservation first and then told me that no one answered because the dont open till 5, they had nothing available until 8:45 ( they should have a way to make reservations by phone if the place is not open,) it just wasn't the case they were not very accommodating at that restaurant there was miscommunication but they just didn't care to take care of me
the concierge service is amazing they're great the front desk is ok the concierge guys gave me a ride all the way to the town I then called and spoke to the front desk and asked them to come get me in the afternoon and as I waited I called to check on the status and the front desk told me it was not part of the service they had only done me a favour and that I needed to take a cab when I returned to the hotel the concierge guys told me they were looking for me down there in town but the front desk is basically told me no dice take a cab so there's a miscommunication and basically just no communication between the front desk and the concierge guys and they're only 25 feet apart later during my stay the next evening, the concierge guys once again gave me a ride down to st. Andrews the town but were not able to bring us back and I took a cab but I did call and instead of talking to the front desk I asked for the concierge desk and they actually explaining to me that the boys were busy driving other people and would not be able to get me from town but the front desk needs to communicate better with the concierge guys the front of house guys really are very very accommodating golf courses are fun and wonderful and even the proshop guys are great

Lovely room, extremely comfy beds, attentive and enthusiastic staff.

Good food, excellent coffee.

Staff are very friendly and attentive, very quick and efficient service.

Starters went down a treat? We had garlic bread, mini bruschetta and my favourite....caramelised goats cheese.
Mini bruschetta was lovely, perfect blend of garlic and herbs, salad was dressed to perfection.
Garlic bread was amazing, really light, very tasty and demolished by the kids as soon as it arrived.
Goats cheese is just fantastic, caramelised to perfection. The parma ham has a rich but delicate taste and is very juicy. The ballance of the cheese, tomato, parma ham, rocket and balsamic glaze is just perfect.

For mains we had carbonara and lasagne, roma style carbonara is just fantastic, pasta properly cooked ( al dente ), the sauce coated the pasta perfectly and was silky smooth.......kids thought it was amazing....so did I.
Lasagne we were told was the chefs family recipe, well all I can say is that must be a talented family. The pasta was perfect, bolognese was full of flavour, white sauce was creamy and the whole dish just made your mouth water.

Sweets.......Apple cake and tiramisu, the apple cake was like eating an apple flavoured cloud, never tasted anything like it....could have eaten 2.
Tiramisu was just lovely, soft and light texture, full of flavour......perfect end to a fantastic meal.

10/10 for both food and service, will definitely be back again

$$$$ Beautiful rooms, great reception. Nice golf courses. Breakfast was great. But La Cucina restaurant is average, at best.

Brilliant stay on Sunday with my twin. It was a birthday trip and the receptionist kindly upgraded us to a front facing room as a kind surprise and had a lovely bottle of prosecco delivered to our room after dinner. Hotel was spotless, staff were amazing and so attentive without being OTT,especially at breakfast, felt like a well oiled machine. All food was delicious and we both agreed that although wearing masks it felt no different, ie we weren't aware of covid as all staff went above and beyond to provide a safe and 5 experience. Would return in a heartbeat and can't recommend highly enough! Beautiful property and amazing staff, will definitely return soon

Excellent setting and staff are wonderful. Only blemishes was the air conditioning didn t work in the room which we didn t realise till the early hours of the morning. Would however definitely go back.

I visited the Fairmont for the first time with my partner John. We had the afternoon tea experience. I am anaphlactic to nuts and the staff went above and beyond to make sure the food was suitable for me to eat. The hotel is stunning and the staff are very friendly and welcoming. I can't wait to return back.

The room was a generous size and the view from the room overlooking the golf course and see was amazing. The staff were all really helpful and the Scottish breakie went down a treat. The free courtesy shuttle into St Andrews was useful as well.

Excellent hotel and staff very friendly. A great place to relax.

A good test of golf, especially if the wind is blowing. Greens are in great condition.

Very welcoming. Panoramic position and outside the inhabited center. A well-groomed and clean Spa to spend hours relaxing.

A wonderful ambience. Spacious rooms. A paradise for golfers.