Fairmont Hotel, St.Andrews Reviews

Amazing, made to feel really welcome. Staff were great.

Stunning hotel with views to take your breath away.

A grand, opulent hotel overlooking the sea and a short drive from St Andrews. We stayed for the night and the room was warm and beautifully presented with an amazing view. Dinner at La Cucina and breakfast were both great and the staff were incredibly friendly and helpful.

Lovely hotel. Staff from bar and the restaurants were really nice and friendly. Our meals were great we both enjoyed our experience at the grill and our breakfasts. However, we came for a few days of relaxation only to discover we had to book slots to use the pool (very small for such a large hotel) when we did not want to have to structure out day in such a way were we can't come as go as we please leaving limited time on other things to do. There was also a fire alarm which went off at 3am and we were all out in the freezing cold until jiat beforr 4.30 (not hotels fault for thst obviously) obly thrn for it to go off and at 7am and disturbus all again with the little sleep we got we sadly had postpone our plans that evening due to being so very tired. Another negative thing was the use of air conditioning and heating in our room. Our room was very cold due to cold air coming through which csme on itself. We had to phone (with one member of staff being quite rude!) and ask to stop this and they blasted hot air which we then had to calll to ask them to tirn off. Would have been better for everyone if we could control it ourselves from the room. Sadly we had a disappointing experience staying here.

Location is great so long as you can drive (although the hotel runs a shuttle bus). It's a beautiful setting with spectacular views. The room is gorgeous and very spacious with an amazing bathroom. We took our dog with us and while very More

2nd visit.Real indulgence.Superb accommodation.Excellent food.Wonderful staff.

Great place to stay if you want to play Golf around St. Andrews. Room was large. Bed was very comfortable and the bathroom spacious. Bar served good food and beer. I did not get warm with the vegan sportsbar. Breakfast buffet offered a very good selection. Overall very good value for money.

Very nice hotel and great friendly staff! Can be absolutely re-nominated.

All was great no complaints except when you win an event you get vouchers that can only be spent at Fairmont means no matter what I have to travel from Glasgow poor show

Exquisite place. Huge hotel and great service from the staff. Lena (Bar & Restaurant Manager) was amazing at looking after us and the party. Will visit again.

Excellent, stayed in the Manor house. Plenty of room for a few families.

A very relaxed environment with friendly and helpful staff

Wonderful place in the middle of the golf courses. Great restaurants inside. Gentle staff

It's the best place for views and golf lovers. Good service and also a good environment! I and my family spend our Christmas eve here and it was a good experience. The only thing we missed was we couldn't play golf in those beautiful golf courses because of Christmas break for staff. I am looking forward to coming back here play some golf! Great hotel!

What can I say. It has 5 stars for a reason. Superb rooms, service was excellent.

Table was dirty. We sat there for an hour, asked four different staff members if they would mind cleaning it for us, the fourth cleaned it in the last 10 minutes of our visit. It wasn't even very busy.

Swimming baths & changing area lovely was very impressed

Excellent golf location. Staff fantastic. Views fantastic. Golf fantastic. I didn t play fantastic though

Lovely hotel , friendly staff, good food , enjoined my stay here

Not keen on the design of the building, and inside to open. Food was average.

Wonderful hotel. Staff unbelievably friendly and helpful.

Excellent hotel. Very warm and welcoming staff. Stayed in Manor A for golfing trip. Perfect for group of eight. Two courses present a fair challenge with superb views across the bay. Breakfast in hotel was lovely.

Beautiful hotel in stunning surroundings. Some staff not very helpful.

Take the hiking trail to town. Loved the views of North Sea.

Great location and lovely interior made for a wonderful evening.. Staff were welcoming and professional and friendly..

Absolutely loved our visit, was a bit disappointed when we found out the spa was closed for our break, but got on with it and the staff were outstanding, it would have been 5 stars had the spa been open but we'll get that the next time

Just spent 3 wonderful days here. Staff are so friendly and attentive, and go the extra mile to ensure your stay is all you hoped it would be. Hotel is so comfortable. I would recommend the afternoon tea. It was a wonderful experience

Went for a wedding. The service wasn't perfect but close however the food was amazing.

A gorgeous venue thoughtful, attentive staff and a most enjoyable menu

There to play golf, superb golf courses and hotel. Would recommend this hotel.

The views, the food, the staff, the rooms and facilities are top class

Never disappoints, lovely staff, great rooms and amenities. Overlooking the sea and out of town town it's something else.

Great hotel rooms are massive and staff are very helpful plenty of great golf course around if that s what you want good choice of places to eat and drink.

Visited Cucina restaurant with a large party of work colleagues and I can honestly say that we would never go back. The food was extremely overpriced, customer service was average and no one from our party of 30 left remotely satisfied from the experience.

I don't think it was a one off as they weren't busy. I just don't think the restaurant is very good and for that reason I will never visit again.

Absoutley love this hotel. The experience we had from our arrival to leaving was 5 star. Fabulous rooms, clean, warm and comfortable with beautiful views.beautiful bar and dining area. We had no time to visit the pool and spa but looks amazing
The staff from arrival we're fantastic, welcoming and up for a laugh. I would recommend this hotel..Fabulous xx

Beautiful hotel, lovely rooms, staff so lovely, only negative was we went for breakfast at 10 to be told it closed at 10.30 an felt we were rushed over breakfast. We saw people coming in after us who again were rushed.

Every staff where absolutely lovely and made everyone feel welcome from reception to their room. The scenery is clean, comfy and stylish. Not a bad word from this place. Plenty to do and to see inside Fairmont and plenty to see in local town e.i. The St Andrews Cathedral.

Great location not very far from St Andrews. Stunning grounds. Restaurant serving high quality seafood. Rooms to a very high standard. No complaints about service

Upscale and yet casual. Relaxing getaway with good bars and a fab breakfast.

Brilliant golf course. Great conditions for November. Full course. Bacon rolls and coffee were pricey but I suppose they go with the venue

Lovely service and beautiful traditional environment

Just checked out from a lovely overnight stay in room 1010.Service and staff were excellent. Our first visit for our first anniversary experience marred slightly by blood stains on a pillow case and mould visible in the ladies shower cubicle, however. Meal and service in La Cucina and at breakfast were very nice and staff very attentive.
Kim Pratt

Great place for functions. The hotel is very beautiful. Access to gardens, which can be great for events.

Booked afternoon tea for 3.15 and although the tee was served fairly promptly the food did not arrive for another 45 minutes. Very disappointing as no explanation was given.

Very nice atmosphere, staff very pleasant! But expensive but you need to treat yourself! Rooms very good but no dressing table, for the wife, bathroom very luxurious.

Lovely hotel, renovations were a little annoying though!

Great courses and facilities, but customer service could be better.

Fantastic setting on St Andrews Bay and awesome looking!

Magic place facing CV the sea and on a beautiful links

Totally relaxing. Good food. Good rooms. Good environment.

Nice SPA and GYM as well as the interior of the hotel! Helpful and kind stuff.

Beautiful hotel and holiday homes. I always like visiting this place. The only disappointment was the "outdoor ice skating rink" at Christmas time. This was nothing more than slippy plastic style boards. I skate in lots of places but unfortunately this wasn't one of them.

Perfect in every aspect of it! That's all i have to say!

If you visit St Andrews and you didn't stay on Fairmont hotel to benefit from all their resorts and wonderful people working there than you definitely next time you need to go.

Spa is great
Atrium atmosphere fantastic
Club house views spectacular
2 golf courses
Kittcoks more fun
Torrance challenge

Great rooms, spa and golf courses. Staff are friendly and attentitive. Excellent location for a weekend break. Close proxcimitery to St, Andrews gives excellent choice for bars, restaurants and the beach.

Think most hotels are having a tough time but the Fairmount is still a magnificent experience.The rooms and staff are fantastic for me beats the Old Course every time

Location -location - location. Stunning views over St Andrews Bay golf course and the North Sea. Excellent food, friendly staff

Had a very lovely anniversary break here in 2019, very happy with the room, service and all.

Very big american style glossy hotel. Huge. It sprawls.Service at front of house is hard to fault. The prices are all top end. I found it pricey but soulless. I'd say its pitched at wealthy couples. He goes to the golf ...she goes to the spa. If that's your thing then this place is for you. If you're a foodie or want a romantic weekend...theres better to be had in this area for less cash. As for breakfast...we queue'd for 20 minutes for a table. Coffee finally came to the table. If this was a top end hotel I'd actually have table service. Buffet is okay but can nobody make me the toast? Queue to slide bread into the conveyor belt toaster. If this is a posh hotel the breakfast needs sorted out....before you need to go to settle that very big bill. Not for me...all yours golf/spa people.

Great experience. Fantastic breakfast selection. The rooms are very comfy and well equipped.

Wonderful hotel. Beautiful, friendly staff, increeeeeedible view along the North sea, newly renovated rooms and really delicious food.

Had a massage here wasnt great, pretty standard very robotic and all over not that great found a better therapist for the issues that I have so will not be returning

An amazing hotel. Great rooms, we chose to upgrade for a sea view which I would recommend.
Only downside is the bar staff are a little slow with service. I had ordered a cocktail not on the menu (which I was told by the server was no problem) and it took quite a while for the bar to make the drink. The cocktail when it arrived was delicious though.
Breakfast in the morning was amazing, the atmosphere was great and the choices were plentiful.

Overall a great stay at a beautiful hotel.

The lady who greets and seats folk at breakfast is a sheer delight . What a positive advocate for this hotel . I hope they pay her accordingly .

I had a sea facing room so had a great view. The food was delicious and the room really comfortable with a luxurious ensuite. Best if all, the rooms have a power socket right next to the bed so you can actually charge your phone and have it close at night!

Room was lovely, food was good and the service was outstanding

Staff is helpful but the location of the hotel is far away from city center. They have shuttles to the city but the last one is at 16:30. So if you want to go to dinner in St Andrews you have to go back by taxi. Rooms are well designed but i would expect the rooms to be better decorated and larger. The location of the hotel is windy and the reel feel temperature is at least 5 degrees less than St Andrews. They have one Italian and grill bar restaurant and prices are expensive. As it is far away from St Andrews you have no choice but to eat in either restaurants. On the other hand The view is very nice. And hotel has a golf course.