Well we struggled to get my dad in a rehabilitatio...

Well we struggled to get my dad in a rehabilitation facility after his hospital stay. Initially they were not going to approve a facility and we were going to have to pay out of pocket. After listening to my frustration the patient care manager (Cindy) agreed to have his case re-evaluated which eventually led to approval of the treatment. It meant a great deal to use because obviously any type of medical care is very expensive. I experience so much frustration in dealing with doctors and healthcare in general, it s nice to occasionally feel like it s worth the battle.