Bobby Lister Review of Exempla St. Josephs
WORSTTTTTT hospital experience ever. They are like...
WORSTTTTTT hospital experience ever. They are likely the epitome of why there is a study on why doctors do not take African Americans seriously when they're in pain, and why so many of us die in hallways waiting to be treated. So I'll take you through this journey of this completely unfair treatment:
I started in an Urgent care (highly recommend UC Health on Steele). My symptoms weren't improving with the I.V bag, so they called an ambulance to take me to St. Joseph ER. Mind you- they wheeled me into that place in tears.
The EMT tried taking my blood pressure but it hurt like hell. At the ER, they had me in a wheelchair in the lobby (in my half exposed gown) taking my blood pressure again. It hurt like hell, my fingers were cramping up in a completely uncontrollable way, and I was in tears in so much pain. The nurse? Had an attitude and was yelling at me to "relax my hand" and "take deeper breaths"- don't you think I would be doing everything in my power to give you a good read? I couldn't believe how rude and unsympathetic she was to me in that lobby. But that's not even the worst part-
They wheeled me back to see the doctor. He comes over and ask "do you have a history of anxiety"- explaining that's the biggest issue and I need to relax. So of course- I LOST it. I haven't been sick in over TWO YEARS, I've already been sick a week in a half with MYLTIPLE symptoms before coming in (from an urgent care recommendation who literally called my ambulance, remember?) and he tried to send me home and tell me to calm down. So yes I had a few words for him about not taking my pain seriously as a young Black female, but honestly couldn't say much as I wanted due to my low energy and body pain. He followed up with a condescending attitude what do you want me to do - YOUR JOB. Is this how doctors at this hospital speak to sick patients? He said there was nothing he could do and left.
I AM SO THANKFUL FOR SHARON L!!! She was the angel who showed to to actually show me some kindness and compassion. She got me into a more private space, gave me some medicine, and fully helped me get to a good place before calling me a cab. She was my saving grace and that hospital is lucky to have her because the rest of this staff is the WORST. If it wasn't for her help, I would have sued this hospital for racism AND neglect. It's the closest hospital to me but I will NEVER be back. I'd rather die with dignity at home than in their unwelcoming waiting room with their terrible staff (minus Sharon!).
My advice is to go however far you need to find a better hospital than this one to go to.
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