El Centro Regional Medical Center Reviews

I'm a 78-year-old male. I thought I thought I had a urinary tract infection. I arrived at 10 o'clock in the morning. There were 25 people in the waiting room. It wasn't spic and span because there were babies running around and some of them had accidents on the floor and the place was very busy. Within 30 to 40 minutes I had been processed by an efficient and friendly staff and was sitting in the observation and treatment room. Two hours later I was out the door with the prescription in my hand having been treated by a very good RN and PA. There seem to be a lot of waiting while the staff busied themselves with other things. In reality there were three other people in the room that needed treatment as well as myself. There was also some waiting around "doing nothing" but actually that also was the PA simply waiting 30 minutes to see if my anabiotic reaction was normal. I think the staff and the management are doing a terrific job especially considering the chaotic and uncertain nature of our healthcare system $$??.

In February 2012, I thought I had kidney stones due to location of severe pain. I had travel insurance, so of course the sky is the limit for them wanting to do all the tests possible. Before any major test i.e. cat scan, I ensured they obtained clearance from the insurance company prior to preforming same.
The cat scan written report, according to my physician in British Columbia, Canada, was just a joke in the manner it was written and called whomever prepared/performed it a "CROOK".
I was 4 1/2 hours in the emergency area, sitting around with the last 45 minutes in a shared room. Time of day was around 11:00 AM
The total billing to my Insurance Company in Canada was in excess of $9,400.00, YES NINE THOUSAND FOUR HUNDRED DOLLARS.
At the end they couldn't tell me what was the matter with me and prescribed me anti anxiety medication. For what I don't know and did not fill the prescription.
UNLESS YOU HAVE A BAG OF MONEY TO THROW AWAY, DON'T GO HERE. DEFINITELY DON'T GO HERE IF YOU DO NOT HAVE TRAVEL INSURANCE.

The admitting Staff need traning in customer service. On Wednesday the older lady in room 1 was cold and not engaging at all!

For that full up Walking Dead experience, just without the zombies. Tents, convicts, cops and COVID. The people are nice though and quick to get you in, tested and treated. 5/5 Wife's Initial Reaction to Tents 4/5 Medical Care.

All staff at El Centro Regional Medical Center are very courteous friendly & CARING! I noticed that people overall want to be treated like kings& Queens but, it's very important to be patience! TAKE note that the valley has only to
hospital's. We ain't royalty!! My experience doing business with ECRMC has been100 % positive. People in general complain about bad service.
Same happens at. El Centro pharmacy Walgreens! Customers or Patients should be more understanding to staff! If you don't like the service's, THEN DON'T GET SICK: )

Went to the ER back in October for stomach pains and fluttering sensation in lower abdomen. The emergency physician was arrogant and condescending towards me and told me they found nothing. Now I'm stuck with a $600+ bill with absolutely no answers as to what was wrong with me. By the way, they constantly send you more and more bills to the point where you call and ask where the charges are coming from, to which they practically refuse to explain where you're throwing your money. 2 years ago my mother (cancer patient) was receiving a blood transfusion in the ER. The nurse walked in and addressed her as "Sir" because she had very little to no hair from the chemo. Needless to say my mom was embarrassed and I was angry at how lazy and insensitive the majority of the hospital staff us at this "hospital." DON'T COME HERE.

3 hrs. In the waiting room and still not taken care of. Worst hospital in the Valley!

My friend passed away in this hospital and some of her personal items are missing ...
please help her family recover them this shouldn t be happening especially in a hospital where her items are in a bag and either her room or locked ... someone needs to be held responsible....

Being disabled, and really NOT wanting to die, I will not ever go to this hospital!!! Reviews are one of the best tools out there! Please listen to the voices... over 40 negatives WOW!!! A word to the wise ~ listen. A few words to the hospital ~ management, honesty, HELP people, CARE about people, and above all, LISTEN!!!.

I give only 2 stars due to its restriction with the vicitas ... in maternity and xk children cannot enter to meet their little brothers .. I had 3 caesarean sections in pioneers in brawley and I did not have that kind of complaints the rooms are very wide and x the visit could be my family .. And my children with me .. Aki is very exaggerated in that way .. just like mexicali..k hurts

Terrible experience. Went with horrible pain and had to wait 2 hours for medication! Staff seems to not care about you and only help you went you speak up. It was my mistake to look for help at this hospital.

I have no problem when I come with my children in this hospital but now I came today I can not believe that with so many rooms they have you in the hall in a chair and the patient on a stretcher in the hall I had to raise two Sometimes pk came other nurses with patients and I had to get up where keda privacy as a patient and as a companion very bad and annoying I think k as patients you have the right to be well taken care of

The clinic opens at 8 in the morning, make sure you have your lab order if you coming to the lab, if not you will spent the rest of the morning waiting,

U can litery die here n there just talking about their personal life n on cell phones wild ur dying..rude staffs

Terrible services. ER needs revamped. Wife had major surgery and nurse made her clean her vomit from floor.

Took them 3 hours just to get me a pill! Nurse kept telling me in 15 min it would be ready. It never was!!!! I was at emergency and needed to be treated ASAP. It's not the only hospital in the valley, please go somewhere else. Horrible hospital. Horrible service. Horrible wait time. One word to describe this hospital would be incompetent!!! Save yourself and your time.

Absolutely AMAZING hospital. Honestly, every department has helpful workers, and the doctors and nurses there are the BEST!!11
With natural scenery in every hospital room, they feel so at home. The ER is so fast and helpful. They treat you immediately! The OB/GYN department is so calm and collected. All nurses, doctors and midwives helped there. On top of that the dietary plans at the hospital really step up to the plate. They have hardy meals (even for vegetarians and vegans). The Junior Volunteers there helped me the most. They went up to the room number with me when I got lost. They bring warm towels and offer water to everyone!!

THANK YOU ECRMC!!!!!111

Worst place you can go if you are sick!!! Omg, incompetent, they have no clue what they are doing! Wrong xrays, blood work. Completely incompetent! Death wish at this "hospital"!

I recently was in a serious trauma accident and all my follow up treatment was completed at El Centro Regional Medical Center.

Because of COVID, it s clear the hospital has taken a ton of extra precautions to protect all patients and visitors. I was pre-screened before entering, had my temperature taken, answered a number of questions regarding symptoms and of course was wearing my mask.

Once I made it inside I was greeted by registration staff, only waited a few minutes before being called back. I spoke to the Doctor about my concerns, had stitches removed and follow up imaging done. You could tell the staff was extremely busy but they never made me feel they were rushing. All my concerns were addressed and I felt comfortable and confident with my healing process thanks to the doctors and care teams expertise.

I was so pleased with my visit. I have read many poor reviews and find it hard to believe they re from the same facility. El Centro Regional Medical Center has friendly staff who is attentive and kind. I d recommend the hospital and clinic to all of my friends and family when they seek healthcare treatments.

Thank you ECRMC for your quality care, compassion, and kindness.

My brother was in excruciating pain and the nurses attending us couldn t have cared less. Just go to Brawley, trust me.

Very bad service in this hospital, if possibles try traveling to brawley hospital because here they take for ever and even if ur in Terrible condition it seems that they first care about ur billing information before you get admitted to the hospital

This place is a sad joke! Dont ever go to this hospital! Terrible care from incompetent workers here! This is not a hospital. Really, really bad!

Caring, attentive staff, working as an effective team. Went above and beyond in their care for my son and I. Treat them with respect and kindness, they work hard for your healthcare needs. A VERY CLEAN HOSPITAL. PALOMAR POMORADO MEDICAL CENTER COULD LEARN FROM THEM! Twice they have helped my son and I. 10/10 will return....

Worst hospital ever, 5 years ago I went to the ER because i had severe abdominal pain on my right side. (Gallstones) and it took 9 er visits countless xrays, ultrasounds and 5 ct scans for them to finally realize what was wrong with me. I also kept telling then that my back hurt and I couldnt sit back or lay down, they said absolutely NOTHING was wrong and completely missed my KIDNEY infection. And that's not the worst part, the damn doctor misdiagnosed me with liver failure. Now thanks to her I suffer from anxiety. Pls, stay AWAY from this hospital. They dont care about their patients. If u have an emergency go the the Brawley ER.

I have mixed feelings about this hospital, when my grandma passed away in September 2015 they were so nice and let us sleep on the floor next to her bed. The ER is a different story though, they are slow and not friendly. One time a nurse was trying to get blood and all my blood got all over my bed and he said I have no idea what I m doing ...my aunt asked him what he meant and he left.

staff members are not on point . ignore most of the time and mistreatment took over 30 mins to get my discharge paper . and when I decided to leave own my own terms with doctors permission the staff "LADY" (blonde hair) still had the nerve to talk about me and own decisions like if she is a doctor i rather drive to Brawley then be mistreated again !! rate -0 if possible

I was poisoned with carbon monoxide and I had to wait for 7 HOURS at the ER! At the end when they called me for check up they only took a urine test when I knew in order for them to detect CO poisoning they had to take a blood sample in order to detect carbon monoxide in my blood. Before I even did the urine test the doctors denied my statement and said it could only be detected by urine, when I knew they were wrong. Long story short do your own research before going there. These doctors are very unprofessional. And I would not recommend anybody to go there ESPECIALLY FOR EMERGENCIES. You would be wasting your time.

Worst hospital I ve ever been to. There are major infection control issues here and it is extremely dirty. The nurses do not clean in between patients leaving all of those infectious germs for the next patient to catch. The providers and nurses are not very competent. The nurses who for the most part are traveling nurses talk bad about patients where others can hear. If you have a choice don t waste your time or money here they don t have your best interest at heart.

My wife's giving birth process was attended by a very kind, funny and professional team of nurses, they make us felt very good all the time. Thank you very much girls!!! The hospital was clean always.

I went in to the ER I had shortness of breath and was really dehydrated the staff on the front window attend me his name is ALEX he's a CNA he was so arrogant and seemed really unprofessional he was eating while he was talking to me he kept asking me the same questions instead of helping me all the staff members were gossiping with the security staff
They have the worst customer service I saw a mother brought in his 2 yr old child he was vomiting non stop he was choking on his vomit they walk right past you like if they do see anything , I don't think it's fair they how they treat patients, they are so rude to patients they should hire professional people to work there not people that are always gossiping and talking about patients .

They have been great with my kids. Someone is always supper friendly...being funny or just extra attention...They are very throw. Making sure all is well during the visit. Also making sure my post care is well mapped out and writen down. In the end assuring there always there...Never hesitate to come back for anything. Thanks.

All reviews written are from before I worked here. We've teamed with UCSD, we have hired a bunch of new bright caring people, and we are expanding. It is already so much better and it will continue to be!

Terrible experience

I had food poison. They made me wait 2 hours in lobby. Took me in only gave me liquids from 11pm until 9am next day. I still left with 103 fever . Didn't want to give me antibiotics. Staff are so rude or cold. (Defensive mode)

I went to mexicali, nice clinic. Within first hour they had results and antibiotics and gave me better treatment from staff and medicines . I was out tops 2 hours and only paid 75dllrs . For a 10 times better service and treatment than an ER in USA. the doctor ACTUALLY check me, in el centro it was only the RN.

This hospital hires NPs that dont know half of what they are doing. This hospital hires the worst and "cost effective" (to say the least) "Doctors" that probably got they're license at the bottom of a cereal box. Criticism aside, these people have no interest in patients, I went in today because my legs were paralyzed and got treated for gastritis. Riddle me that...

I was sitting in the emergency room for at least 20mins, then remembered where I was...walked out, drove to Pioneers in Brawley.

If the emergency department has not enough beds. They are still checking up on the patients waiting in the waiting rooms. And they are constantly calling patients in to take blood draws and take their vital signs and provide medications while you wait to be taken to a bed. It's better than waiting in the waiting room and having no studies done until you're taken to a bed like other hospitals usually do. Tbh I had a great experience here.

The staff is friendly and knowledgeable in what they do.

Brought my sister in on Thanksgiving Day to the ER. Everyone in the front desk was kind and helpful, when we came in procedures were done fast. We have been waiting here 5 hours and no results yet . I have asked and they said they are still waiting. Person next door left because they got tired of waiting. The poor man had to feel better on his own to get out of here. Sorry for the efficient people who work here, but someone has to do something about your services. Oh yea I almost forgot they haven t checked up on her at all.

Was here for 7 hours had some blood tests and other normal tests done in the end the doctor came back saying it was just a normal infection dont really think it was had other symptoms thta he said said were completly unnrelated im going to have to go to mexicali or the brawley hospital for a secon opinion. Wasnt offered water or food and after made me swallow 9 pills wich made my stomach hurt because i had no food for 7 hours not sure whats going on here most people that had sever treatment that came after me where done in 2 to 3 hours. Dont know why the testing took so long maybe they did have to check a lot of things im not a doctor so I wouldnt know just sharing my experience.

Was in the waiting room for longer than 5 hours, then told that I had a room waiting for me. But the dumb nurse never called my name or any of the other patients. Really think twice before coming here, Brawley isn t a far drive from here would really save you time.

HORRIBLE HOSPITAL. Do not go to this hospital, the nurses, doctors and supervisors are so rude to patients. They do not provide the care you need and complain if you ask for something! You are better off going to Pioneers Memorial. I called to complain about the service they were giving my grandfather and the supervisor told me " your grandfather isnt the only person in this hospital" they are so rude and negligent! Never go there

They should be ashamed with their standard of care. Terrible, no communication between the hospitalist,

Terrible daugther had an appoinmet for a sonogram at 4 got there at 3:30 they didnt call her until 7 and thats because I complained to the receptionist

GO ANYWHERE ELSE!!!!!! this place literally lost my mom. I called and got a person who knew no English. She then "tried" to tell me she was not there even though she had been admitted the following night. It took me 5hrs to finally get a hold of someone who knew where she was. My Mom was treated like crap , no bathing, no pain meds even though her reason for being there was a spinal fracture due to a fall. this place is a bad joke and needs to be shut down!

I dont remember anything that happened. I shattered my spine, broke my ribs, damaged my lungs in a rollover accident on a quad in San Felipe Mexico. I was brought there from Mexico by ambulance, and flown to UCSD Hillcrest hospital San Diego Diego to trauma ICU for two months, spine surgery, 2 months of therapy. This hospital is responsible for me being alive, with their quick response and decisions. I am very greatful to all of them. I dont know who they were, but I thank them.

Absolutely horrible and horrid hospital, came in with a skin infection and took almost half an hour just to have my vitals taken. Waited in the ER waiting room for almost an hour just to have a cocaine junkie doing crack right next to me with no staff or security caring whatsoever. Nurses were laughing like there was no tomorrow while there was a room filled with people coughing, moaning and complaining. Staff was very rude and arrogant. It s truly a shame that such a prestigious school such as the University of California San Diego would partner with such a third world facility, anyone who has any common sense in the Imperial valley would know that if you value your life then Pioneers in Brawley is not that far of a drive if you actually want treatment that won t scar you mentally.

I've worked in the middle east and hospitals there are better than this one. God forbid any of your loved ones need to stay here I would suggest transferring them to Brawley. When my sister was in the maternity ward her nurse Vicky made her very anxious and uncomfortable this woman had NO empathy she wouldn't even help my sister to the edge of the bed. I will say there were a few nurses (Sara, I'm talking about you) who were absolutely wonderful but our experience here was awfull.

Nice staff, nice facility. Long wait time at 230am.

They are a little understaffed so it took a couple hours to get any real help, but once they were on the case they did the right things and were careful not to jump into surgery for me and did more tests to make sure surgery was the right option. If I had been in worse condition, it would've been bad as I had to wait a good 3 or 4 hours to get past the checkups and see the doctor. But the doctors here took their time and did the right things for me. I'd go here again if I had too, but might go to a bigger hospital for something very urgent.

Terrible hospital! Do not go there! ICU nurses are cold hearted and do not care for their patients. They don't know how to relay messages. They don't care for the family or their patients. Disgusting place.

I was programed for a c section on the 23rd at 1pm. Everything was good to go, my primary doctor said it was time for the baby to be born. One night before I was told to call and was told my c section wouldn't be at one but at 7. I was fine with it then at 4 the same day of the surgery I was told It was going to be at 8. Then at 5 the doctor calls me and tells me he won't be doing the c section because the baby isn't ready to be born. That he wouldn't be doing it until Tuesday because he could get in trouble, he had not reviewed my case file and cancelled my c section 2 hours before it. My primary doctor said he didn't know why the doctor had did this but yea. Waiting for a call to see what time my c section is tomorrow :/

Don t go here. I called for a question, and they just hung up on me. Overpricing for such a bad service.

On April 14th we spent 7 hours in you emergency room per Dr. Murdock instructions for fluids and pain medications as a result of CT Scan for pancreatitis taken the day before by you. Lloyd is a patient with UCSD Hemophilia group they also recommended he get to the ER. After6 1/2 hours, blood draw and a urine test, no fluids or pain medication he was sent home at 7:00pm with a unrinary infection and a shot of antibiotics.

We understand ER is a busy place but there was blood on the floor in the public hallway to the bathroom and inside there was a mans shoe by the stool and feces all over the floor and walls. We were only moved inside the ER and given a folding chair to sit by man sitting there with an IV hookup in his arm and three other needing help. This was only done when we went to checking out and go to Brawley or drive to UCSD as recommended by his doctor in HillCrest.

Unless there is an emergency requiring an ambulance to ECRMC, we are moving our health needs to the Brawley Hospital along with family members. Sad decision for us as our family has lived in El Centro area and used ELCRMC since its opened in the 50's. This is not the first incident but an accumulation of past experiences.

Sincerely,
Jennifer Bolin

Apointments are not honored-- very long wait. Arrived early twice for two different imaging appointments; one day 30 minutes before appointment another 15 minutes early. Waited about two hours to be called each time. Very unprofessional and inconsiderate. Why schedule appointment if you are seen hours later? Procedure took less than 10 minutes. Pioneers Memorial Hospital in Brawley is always on time, give or take 15 minutes. Only came here because of doctor's referral. Will not return.

Waiting time is ridiculous. Staff is not checking up on patients. Been here for over four hours and have not been seen by a doctor yet. Patients waiting for hours in hallway chairs in emergency. Wasn't this hospital "upgraded"??

We always receive exceptional treatment and customer service here! From the check in personnel to the nurses and the doctors, they have always been great with our kids! THANK YOU!!!!!!

This is by far the most AWFUL hospital I ve EVER stepped foot in, quite frankly it should be put out of business!! What a SICK JOKE. All they want is money! My father was rushed here by ambulance from Mexico after suffering a stroke where they kept him in a chair in the hallway of their emergency dept before finally putting him in a bed after hourssss then still kept him in the hallway, covered in puke and a ripped gown. The staff barely checked on him, they disregarded the fact that he was puking blood which was not stroke related yet kept giving him blood thinners. A CT scan was done and we were told he did not have a stroke.. an mri was done and we were told he did have a stroke...?! THEN another mri was done?! A dr from San Diego had to explain the findings. 5 days after the stroke they finally tested him to see why he puked blood, all was GI related, blood thinners stopped to keep him from bleeding out. Why this took so long who know?! Social worker didn t come in to the room until day 5, a Friday, and told my mother (who had been sleeping in a recliner all week, who couldn t even leave the room long enough to get food ONCE because the nurses BARELY checked on him) they would get him transferred but not until Monday because the dr had gone home and they can t do authorizations on weekends. COME WEDNESDAY the social worker finally returned. One of the nurses on this same day asked my mother if my dad was drunk?? Umm.. HE HAD A STROKE!!! What kind of UNPROFESSIONAL AND OFFENSIVE staff member asks that??? Are they even real medical providers? Finally my mom discharged my father herself after getting him accepted to a care facility herself in AZ. Dr in AZ looked at all the records from this facility and said they were nearly all incomplete and showed Her no significant information and now.. we have to do all the MRIs and tests over again!!!! This place is a JOKE. Don t ever bring a loved one here!!!

Terrible service. 6 hours for the end just prescribe tailenor Bad very bad.

6 hours for Labs that where done within an hour of processig the patient, no doctor was capable of seeing her, she was stuck outside of rooms 14&15 in the hallway literally no # assigned. I am absolutely horrified with the treat they provided no patient contact at all. Worst treat ever. Pt arrived woth jaundice to the point where skin and eye pogmentation was similar to tht of a canary, no triage system helped her...she was vitaled and sent to waiting room for three hours. Iam extremely dissapointed and filing a grievance report.

I went in the ER with chest pain. Seen right away. Did exam and labs. Said that I had Plurisy. Gave me 2 Percocets and a script for more, then sent me home.

This place is horrible, do not go there, go to San Diego. If you want to live DO NOT GO HERE!

1 word ... incompetence !!!

Please note... intake; reception; security and grounds keeping... All exceptional, 6 Stars no less.

The incompetence refers to the Star Track or whatever emergency room experience; getting shook down for money in the middle of my procedure and subsequently escorted out prior to completion. As well someone clearly misprinted the sign out front. I imagine it should have read "NOT in the top 10% of patient care in the nation." Other than that it looks like any other hospital I suppose.

We just lost a person because of the terrible and careless staff they have!!! He did not had COVID and he only went to this hospital because of a bacteria he had on the buttocks and leg! Which they couldn t attend immediately!

Very bad experiences the last kiss took three hours to pass me from loss to pioneer in braley they pass you in a cilla and they check you the k when they go they look like robots well cekas and without heart that is my experience

My Son got broken bone & We need it Hospital Services. ECRMC mailed only two statements and We paid them. Even though We paid all medical bills through all services, We couldn't notice that ECRMC never mailed us more statements till they send us to collection. ECRMC has very poor accounting and statement mailing systems, Something you need to be careful.

New to El Centro. My mom had an emergency where she was sent to El Regional Hospital. They left her in her feces and urine for a couple of days my mom had a silent seizure to which she could not communicate but she was aware of her surroundings. Where the head nurse restrained her so tight that she couldn t talk to warn them she had anxiety. They took it as if she wasn t complying to their orders. She could not communicate and they treated her like an animal. Leaving her to get sores on her behind from leaving her in her waste. On top of that, the emergency nurse tells me and my cousin that the doctor thinks she was faking it. Through this experience my mom refuses to go back there even though she is very sick. She still has anxiety when she thinks about how she was treated she s scared of that hospital and therefore we have to move because of her experience. My mom also suffers from her blood vessels being popped on her arm where she does dialysis because the CNA was careless. PLEASE DO NOT TAKE ANY LOVED ONES TO THIS HOSPITAL. Never know what they are doing to them behind closed doors.

The head nurse Jeanie was proud of how she treated my mom.

I like this place because I was born there my house is close

ECRMC was a very pleasant experience.
Payment for Civil Process was quick and efficient. American Process Services. Com I was impressed by their attention for details.

I was treated well every step of the way in the ER...
The people listened to me and my knowledge of my body...
My experience was a good one considering...
I am again healthy after a kidney infection...

This morning Monday 21, I stopped at ECRMC registration ( old building) because I had a question. My mom was scheduled for a bone density and I didn t know where to go if I was to go to the new building or stay in the old and I couldn t find one person that could help me.
I went to registration and decided to walk and ask the receptionist. Therefore I walked straight to the front of the line and said good morning I am sorry I have just a question
The receptionist answered loud and upset I am busy taking care of this patient get in line and back off to give privacy to the patient @ I said is just a question she again interrupted me and said go to the back of the line ( 6 people) and wait for your turn.
I believe she was very rude and didn t care about my question or my concern very bad service.
Please improve we need you !
Respectfully

This place is horrible, makes you wait forever and you never see anyone disinfecting chairs or pens or anything someone uses. Shouldn t a doctors office be the cleanest place especially during a pandemic? Well this office is not.

Very thorough Emergency Room procedures and communication with my friend the patient. The ER is very clean, in fact, spotless.

An administrative staff walking to work saw my friend struggling to walk. She offered a wheelchair. An extra effort gesture and we certainly needed it.

The affiliation with UCSD Medical Center is huge. There was some shadow staff learning procedures.

We where both impressed.

The staff here couldn't care less about the patients. They make it VERY obvious that you are an inconvenience! I'm not sure these are real Drs and nurses. They do not know what they are doing. The worst care you could ever get. Death center is more like this place. Absolutely terrible!

Let me starting by saying this is the worse hospital in the valley. Never go here unless its your last resort. I worked in the ER and believe me when I say no doctor cares in this whole damn hospital. A lot of these nurses are now travelers as everyone from the valley is leaving to Pioneers or to work in other places. Staff from other departments get cross trained and go to other departments with little to no knowledge in the medical field. Staff/ doctors keep things between themselves and will not report everything. My brother was just there he is a bedridden patient and when I came in the next morning to see him he had a big bump on his head so I asked them if he fell or what happen and nobody can give me an answer which I know for a fact he fell and they are keeping it inbetween them. I don't even know how this hospital can get top 10% in the world for patient safety more like where did they buy the voters because they definitely don't meet those standards. Please think twice before taking any family member, your kids, or yourself to this hospital.

Do NOT go here! I went to the E.R. here when I injured my left leg while having fun in the desert. It took them hours to look at my leg. It turns out I had some veins in my leg had ruptured. It took 3 hours for them to catch on to this. After they told me this they told me all they could do is put me in a cast and that I would need to wait another 2 hours for that. I then made the decision to be taken to Pioneers. At Pioneers they took me in right away and checked me out. They saw the results of the tests and I told them what had happened at E.C. Long story short I had to have my left leg amputated at Pioneers because of the delay of care at El Centro Regional.

Must say I m really impressed. I m from SD and use to bigger hospitals and more advanced technology. However, ECRMC, does a great job with what they have. The quality of care is fairly well, and if they are not able to provide a specific service, they will either fly you to SD or via ambulance. The staff is relatively nice and the hospital is clean and smells great.

They need to be more trained in Customer Service and practices. The nurse gave me a Lovenox shot and he gave me the wrong dose I had heache the whole day.

Worst service and staff ever. Literally had to wait 7 hours just to get an answer as to what was wrong with me. Nurses laughing and gifting around while patients are trying to ask questions as to when their loved one will be seen. Doctors and nurses have attitudes when you ask to many times for them to come. Don t go hear you could literally be dying and they move in their own pace

The 2nd visit here and this was by far the worst. I had a 1:30 PM Appointment for a ultrasound of my foot. Here I am 3 hours later and still waiting. I am the only one of 2 people originally remaining in the lobby. I've gone back twice and asked what the hold up is. They claimed Emergencies caused back log. Hey how about let people know? What a concept.

Priority number one is insurance to pay for services. Priority number two is insurance to pay for medical services. Priority number three insurance to pay. Priority number 4..... you get the point. This place should be renamed The El Centro Regional for profit medical Center.