
eforea: spa at Hilton in the Hilton Toronto/Markham Suites Conference Centre & Spa Reviews
Great staff, and great hotel. Would recommend to ...
Great staff, and great hotel. Would recommend to others.
I haven't stayed their but I usually go their for ...
I haven't stayed their but I usually go their for lunch/high tea. Service is excellent but sometimes the kitchen is inconsistent.
Hotel is starting to show it's age with paint peel...
Hotel is starting to show it's age with paint peeling off some sections in our room. But staff is friendly and enjoyed our stay overall.
I stayed here for 2 night for a wedding banquet. T...
I stayed here for 2 night for a wedding banquet. This Hilton looked decent based on how to lobby looks, and the conference centre and banquet hall look classy and fit for a wedding.
The rooms are all suites - meaning they are a very good size, with a living room area and a separate bedroom area. However, you can see that the interior is very dated, as the paint has chipped off and the doors looking very old despite having a modernized bathroom and bedroom. The bed itself is very comfortable.
2 our of the 4 elevators broke down during my stay, and I frequently have to wait a long time for them.
The breakfast buffet is poor - the food selection was very limited and super expensive for what it is. There is a Cora's nearby (within a 5 min walk) and I would recommend going there for breakfast/brunch instead.
Overall, this Hilton is just OK
The hotel is very well kept, and a great place to ...
The hotel is very well kept, and a great place to stay. For my week spent there, I was able to keep up on my gym schedule in the included workout rooms. The location is also great, with a bus stop, grocery store, and restaurants nearby.
Nice place to grab a drink. Good service, nice sta...
Nice place to grab a drink. Good service, nice staff, clean amenities. Older hotel but doesn't feel dated.
Great environment. Beautiful interior decorations....
Great environment. Beautiful interior decorations. The lobby is perfect for those expensive social media looking photos
Pretty good hotel. Clean, comfy, the staff is real...
Pretty good hotel. Clean, comfy, the staff is really friendly and accommodating. The rooms are modern and the beds comfortable. Only complaint was that the air conditioning in the conference center was BLASTING!!! Way too cold.
I booked this hotel for a friend of mine to stay a...
I booked this hotel for a friend of mine to stay at and his words were this is the nicest hotel I ve stayed at .
This hotel is a great one. The rooms are suites where you have a separate area for eating/living.
One drawback that I see is that there isn t free parking. For a hotel in the suburbs free parking should be a given.
Excellent service. Clean rooms. Nice conference ce...
Excellent service. Clean rooms. Nice conference centre.
Nice hotel, but Why is guest parking $6/hr??? Down...
Nice hotel, but Why is guest parking $6/hr??? Downtown Toronto isn't even that expensive...
Attended conference in Primrose and conference cen...
Attended conference in Primrose and conference centre 2. Both were adequate locations for the type of panel/workshop I attended.
Nice staff, nice views, good prices for a decent s...
Nice staff, nice views, good prices for a decent suite. Would def recommend
When i took complimentary bottled water outside th...
When i took complimentary bottled water outside the vip lounge, they decided to bill me, while secretly watching me on camera. Next day i asked about extra charge, then sent HEAD OF SECURITY to explain their aggressive billing policy instead of manager. Very "las vegas casino". Loved the place... Senior staff needs a toilet flushing.
Excellent conference hotel. VERY high level of cus...
Excellent conference hotel. VERY high level of customer service. Staff very responsive and just plain fun to be around. And they had answers for any question I could throw at them. I would most definitely recommend this establishment.
Decent rooms with tiny beds, expensive but nice ho...
Decent rooms with tiny beds, expensive but nice hotel.
I don't even know where to start. I stayed at this...
I don't even know where to start. I stayed at this hotel last year for a conference and stayed again this year. Last year we had issues with our mini fridge and sofa bed. After all our food freezing in the fridge we were comped breakfast at the hotel restaurant. This time our room had 'mechanical issues' and we were moved from a room with 2 double beds and a pull out sofa to a room with a king bed, a pull sofa bed and a cot and there were four of us, one being pregnant. The hotel seemed completely unconcerned and told us we have a room ready the next day and every time we called to ask if the room was ready they had a different excuse for why it was not. then we finally got a room at about 6: 40 p. M. And at the same time other people were giving it that same room. after some arguing we finally got them to accommodate us by keeping two of the party in one room and two in another room. But they told us that was only a temporary solution for that evening only. we had to involve the coordinator of our conference in order to get things sorted out, making us 30 minutes late for our evening conference sessions. Even after the ring situation was supposedly sorted out of our keys were deactivated from the room the next day and when we got up to have a shower in the morning be knob for the shower popped off in my hand. For such a large facility they seem unable to get their act together. Will not be staying here again.
We were taking prom pictures there. They were nice...
We were taking prom pictures there. They were nice enough to let us stay for a long while. Very clean and orderly
Visited the hotel for a work conference. Stayed in...
Visited the hotel for a work conference. Stayed in a king suite. Room was clean and spacious. Bed was very comfortable. I only had breakfast and chose the buffet. It was way over priced as hotel buffets usually are. My one complaint is that none of the staff knew anything about what was happening for our conference. I asked multiple people and they could not tell me a time or if there was a meal. I even called the customer service hotline and he could not provide me with an answer.
Location of the Hilton at Warden /Hwy7 is a great ...
Location of the Hilton at Warden /Hwy7 is a great location for business activities.
I didn't stay here but I ate the food and their fo...
I didn't stay here but I ate the food and their food is delicious. Especially their sweets, the cheesecake is so good. I can eat multiples.
Service at the conference attended was good, it's ...
Service at the conference attended was good, it's rare that you get a banquet filet that is done properly, kudos to the kitchen team in preparing dinner. The only thing was that signage is lacking as we didn't know where to go when we parked our car. We walked around and ended up at the hotel and not the conference centre which is a separate building.
Very elegant and excellent staff. Truly profession...
Very elegant and excellent staff. Truly professional in all ways. Great location to local amenities and access to the highway. Highly recommended.
My son and I stayed there last month for a hockey ...
My son and I stayed there last month for a hockey tournament.
My first disappointment was in booking. I was originally told I could not have the team discount rate of 119.00 because I was booking late. Later, on the phone I was told that since the hotel had vacancies they would offer it to me anyway. A nice gesture of good will.
That good will lasted until I checked in. I was told that my room would be almost 200.00. When I explained what had happened I was told there was nothing they could do. Really!? How can that be!?
When I asked for the number for Hilton headquarters I was told to look it up myself
I contacted head office and spoke to someone who seemed to understand my plight. They asked me to hold while they contacted the hotel. I held. And I held. After 20 minutes or so head office apologized for the delay. They aren t answering my calls, she said.
They offered me a discount for future Hilton stays but nothing them the hotel itself.
Breakfast was another disappointment. Everything was cold and with a discount came to 28.00 for a 10 year old and adult.
Perhaps the worst example of how this hotel seeks to suck every dollar out of you was the lobby coffee. Most hotels I ve stayed in offer free lobby coffee
This hotel had coffee in the lobby as well. They only have one size (probably the size of a small Tim s cup) but that s fine
As I was making my coffee an employee approached me. She asked how I was paying for the coffee or did I want it charged to me room.
Charge was $4.20. For a coffee I made myself.
The pool was a gong show. Truthfully could be some false advertising as the pool is actually shared with a health club. Not sure that s obvious on the website.
To be fair the rooms were clean and I received a nice note of appreciation for the tip I left from a staff member.
The hotel is well laid out and upon first impression looks like a great hotel.
I ve read that it s listed as a five star. Considering my room overlooked what appears to be the beginning of a world class junk yard I m not sure how that can be.
Overall a really bad experience. If you chose to stay here I d suggest you get confirmation of everything and be prepared to pay for every little thing.
I travel for work and stay here often. The recep...
I travel for work and stay here often. The reception I get from the staff is always wonderful. One time in particular I got sick... I was throwing up and had a very bad flu. They checked up on me and delivered me ginger ale which was so appreciated. They really went above and beyond!
The breakfast isn t included unless you re on an executive floor, but I don t eat breakfast anyway.
After a long day, I ll sometimes eat at their restaurant (especially if I m dining alone) Their mussels are hit and miss but when they re done right they are outta this world! Probably should be clear the mussels had nothing to do with me being ill no correlation.
Bed wa horrible, and the food was over price...hou...
Bed wa horrible, and the food was over price...housekeeping was not good at all.
Didn't clean my room...bathroom was still dirty and one of the stupid bed sheets did change.
Staff are pleasant and extremely helpful, their fo...
Staff are pleasant and extremely helpful, their focus is on ensuring you have an excellent experience.
Nothing like the Hilton chain for excellent courte...
Nothing like the Hilton chain for excellent courteous staff. Great rooms and comforts galore. A home away from home.
I wouldn't even give it a one! Our stay was set up...
I wouldn't even give it a one! Our stay was set up a week prior & b/c they lack communication w staff & lack updating reservation,..we spent 2hrs arguing & trying to figure it out.
End result, we went to a different hotel.
The staff were very professional and the rooms wer...
The staff were very professional and the rooms were beautiful.
Wonderful venue for a wedding party. Staff was gre...
Wonderful venue for a wedding party. Staff was great, food was excellent.
I didn't stay overnight, I was here for an all day...
I didn't stay overnight, I was here for an all day work event that booked several different spaces in the hotel. The rooms are pretty standard for high-end hotels but they were clean, and staff was friendly. The had a coat check in, clean washrooms, and the building architecture was well put together and pleasing to my eyes being in the building for the day. The big event space that held the dinner was spacious and the tables comfortably sat 9 people. The food tastes really good! Canadian themed, having Montreal smoked meat, poutine, waffles and chicken, etc. I enjoyed the event and the hotel hosted very well.
Nice large rooms, open foyer, good food and bevera...
Nice large rooms, open foyer, good food and beverages at the bar out front. Very clean, helpful staff.
We attended a Dance Attack Expo at the Hilton. Not...
We attended a Dance Attack Expo at the Hilton. Not a fan of paying for parking at any hotel or $6 for a bottle of water in the gift shop, but other than that, the building was very nice. The staff was friendly. Everything was very clean & we'll run.
The hotel was pretty nice overall, however there w...
The hotel was pretty nice overall, however there were some problems within the hotel besides the lobby like lights flickering going out, and TV's not functioning right. The rooms were very clean and nice. Staff were very friendly, helpful, and nice. The location was pretty decent with everything about 7-10 minutes away from the hotel. But one big problem was the internet, we got free internet but the problem with the free internet is that it didn't even work (it was a 0.5 MBPS) , and the price for the regular internet was a bit too much. The free internet was so slow, we decided to revert to using a mobile hot spot. But overall, the hotel was good.
Friendly staff and professional at the same time. ...
Friendly staff and professional at the same time. A gem in the city of Markham.
Good service but we were asked to leave the hotel ...
Good service but we were asked to leave the hotel lobby because a window shattered and there were a few other windows about to let go. They asked us to go to our rooms and we could no longer have drinks and food.
Great service and friendly staff. Attentive to our...
Great service and friendly staff. Attentive to our needs from promptly providing information to returning later in the day to perform the daily cleaning of the room. I'll definitely return.
Air conditioning was great in a hot day. Food was ...
Air conditioning was great in a hot day. Food was good
Excelent ubication ! Confortable, great ambiance a...
Excelent ubication ! Confortable, great ambiance and family friendly also.
Attended a wedding here and the hall were nice and...
Attended a wedding here and the hall were nice and clean. The snacks that was ordered tasted great.
Very large hotel with full free weight gym, restau...
Very large hotel with full free weight gym, restaurant/bar, multiple conference centers, and banquet hall. Hotel is well managed and upkept. There is parking available all around the property.
As soon as you enter the room, you will feel empty...
As soon as you enter the room, you will feel empty, shabby, messy, uncoordinated, unprofessional, disrespectful of guests, and overcrowded...
The showering shower has more air than water, and the washing foam on the body can't be washed out. The toilet should be washed twice or more to wash the stolen goods...
The bed is old, and it s a sizzle, and it s so sleepy...
"Hilton" is such a famous hotel group, the room equipment is so simple, there is no nightgown, no slippers, no "room service guide" for the reference of the tenants ...
I am using the gym just beside the hotel. Very dec...
I am using the gym just beside the hotel. Very decent gym with great staff.
Comfortable older hotel. All of the amenities are ...
Comfortable older hotel. All of the amenities are here - restaurant, busy bar, conference center with a good number of meeting rooms, beautiful spa, car rental, and convenience store. The rooms are mini suites with separate bedroom and sitting area. As an added bonus, in-room coffee makers and a full-size soaking tub. Love the tub!
Guest experience is phenomenal. Special mention to...
Guest experience is phenomenal. Special mention to the bar staff and front desk team. Concierge at its finest. Hilton teams adjustment to the pandemic is above reproach. My family felt safe and secure in the ultra modern suite provided. In room experience and dining. Kids would have loved to jump in the pool but sadly our stay time was limited. Next time for sure. The hospitality again cannot be more positively expressed. Even my children went out of their way to comment on how it made them feel. Thx again
You can only change US dollars
You can only change US dollars
You have to call room service every day to get a 500ml bottle of water (absurd)
Great service from the Banquet staff. It's a plea...
Great service from the Banquet staff. It's a pleasure to go to the banquet halls and being treated above and beyond.
Price is great, room is nice, clean and spacious. ...
Price is great, room is nice, clean and spacious. Probably the best Hilton I've been to.
It's big and clean hotel. We had a Christmas party...
It's big and clean hotel. We had a Christmas party with my friends a year ago.
The company I used to work for booked this venue a...
The company I used to work for booked this venue and laid a bunch of people off there. But the hotel itself is pretty good
