eforea: spa at Hilton in the Hilton Toronto/Markham Suites Conference Centre & Spa Review

About a 30-45 minute ride from downtown. Need to renovate bathrooms, however the fitness center top of the line for a hotel.

Excellent, clean rooms, comfortable beds and great staff and service!

Like the gym. Rooms dated. Nothing close by. Not bad though overall. Is stay again

Room was nice and clean but hoped for a bath tub. Hotel itself is beautiful and in good location. Would have liked breakfast included

Large facility with clean washrooms, tidy areas and with great restaurants. Staff are extremely friendly and are readily available in providing assistance.

Wow - nice hotel! The rooms are huge, and the staff are very welcoming. Recommend!

It's a terrific place to stay ,good customer service, great room, highly recommend

Had a great time here for a night away. Had a massage that was great and the room was fantastic. Only downside was the bathroom tub drain cover wasnt closing/releasing properly with the lever. So i had to pull the cover off to let the water drain. Other than that, ill be back

Weird bridge thing. Executive lounge is stingy. Heard pool was great but under renovation so cannot attest.

It is one of the many hotels in the Toronto Markham area, which is very popular among Korean tour operators.

Really nice lobby, gym and staff. Rooms are clean but in need of updating in terms of fixtures and appliances. Very humid in the hallways.

Nice bar included. Food was great. Service was fast and everything in the hotel room was kept clean. You get a general feeling cleanliness everywhere in the hotel.

Great luxurious hotel. Friendly staffs and great atmosphere

Not only was the hostess at reception down right rude becasue we booked thru another site we're not eligible for breakfast vouchers and they only had us booked for 1 night when we had 2 booked and made us pay two seperate deposit fees plus parking i mean its not like we havent spent hundreds of dollers here for our stay and all we get isba room that has issues and a hostess with an attitude needless to say we will not be coming back

I absolutely loved my stay here. I attended a professional development event. The food was amazing. The service great. Every employee smiled and greeted you. Such a positive place to stay.

The site was clean and the staff was professional. I was attending a wedding and it was a lot of fun. The fire alarm went off (falsely) halfway through the wedding for quite a while. Overall a great place.

Was only there for a visit when a friend came to town. Great service and convenient.

Excellent hotel ...services galore top knotch resto4. +...spa, sports etc.

Really like the gym/racquet ball/pool/sauna/steam room

Beautiful conference hall with lovely design and layout. Great staff and catered food was wonderful.

This review is about my experience in this hotel a few years ago. They had terrible waiters/waitress. I was in a corporate dinner event in this place during Chinese new year. The environment was good, clean and nicely decorated. The banquet hall was well setup. The food was also good. But what ruined everything was the servers. It was a Chinese style banquet with at least 60 - 100 tables of guests. They served Chinese food. There were a total of about 8 dishes. Each dish was brought to our table by the side, one at a time, on a big plate. Our table server distributed the food into smaller plates and gave to every guest. Each big plate was prepared to serve a table full of guests. Our table had two guests absent. Instead of giving each guest more food from the big plate, the waiters gave guests sample size amount of food. Leaving about 40% food remaining on the big plate. At first we thought we would be given more food after we finished this sample size, but the waiter quickly took away the big plate and it never returned. This happened on ALL EIGHT dishes throughout the evening INCLUDING those expensive main dishes. Most of us were left still very hungry after eating only SAMPLES for dinner. We were only guests to the event otherwise we would stop the waiters from taking away food before we had chances to finish. Upon observing around other tables in the banquet hall, the other servers seemed to be doing the same thing. They all hid "excess" food with a piece of clothe and immediately took them away from the hall. We were all led to believe those waiters probably saved our food for their own consumption backstage! I would never host a banquet in this place myself. This is again my experience a few years ago. Because I don't like to go there anymore.

Great hotel, clean and well run. It is just in the middle of no where off the 407 highway

Waited over an hour to check in just for them not able to find my reservation, although I had all the confirmation emails. Wasted my time and Hilton s staff did not seem to do anything to help with any other options.

Went to the Starlight Foundations Trick or Suite event. Was welcomed with open arms and never treated any differently than other guests. Rooms were big and clean. Great night sleep as well

Excellent Hilton property. Attentive and professional staff, full gym/spa on premise, newer rooms and facilities, and great executive lounge. Highly recommended.

Service is very friendly and the hotel is very nice and clean

Hilton markham was awesome,I originally got a queen bed but they upgraded me to king. The room was clean with many amenities . The view from the Windows looked down at the lobby over the bar. Service was great and friendly. I would definitely come back.

Staff was good. Breakfast was average. Room was very comfortable.

The service was good. A bit confusing at first with the multiple buildings. Good venue.

Attended wedding here. 10 course traditional Chinese wedding banquet. I'm no expert but I thought the meal was very good and the more experienced in group also agreed.

Presidential suite was amazing. Great location and best service. Its an all suite hotel. Great welcoming at the reception desk. I will definitely come back!

Update to this review, stayed Aug 2018 for another conference. Was informed that pull out sofas had all been replaced! Did not hear one complaint this time! Good job!
We enjoyed our Deluxe King Kitchenette Suite! Spacious! Pretty clean. Nice to find all the different bits and pieces needed in the kitchen, including can opener and water filter jug. Little things show attention to detail. Staff this year seemed better trained and more helpful than last year!
Lots of parking at this location makes everything so much better for large groups! Tip...don't pay at the machines in the parking lot until you confirm whether you group has a special parking rate set up or not! They will try not to refund your parking fee!
When booking, staff informed me, no rooms at our group rate were available. Called our company, they assured me rooms in our block were available, staff called me to correct the issue and my rate. So am satisfied. However, especially with groups, staff should have a better communication system to facilitate group bookings.
Overall, enjoyed our stay at this location. Especially the Zen Garden!

Previous Review Aug 2017...
It's a nice hotel. Pull out couches are notoriously awful! Went with a Conference and everyone who tried the couches complained avidly! Nice, large meeting/event rooms. Staff always seem a little lost. Friendly enough. Good parking.

Omg! Gorgeous! Gorgeous! I'm planning to stay here always when I'm in the area so nice and clean also all the stuff is extremely friendly and welcoming

Staff needs training on customer relations they were not friendly nor helpful.

Nice accessible location with plenty of parking. Had lunch in the restaurant and area was well maintained.

Lovely place. Great staff. My only complaint is that every time we entered or left the building someone was smoking right at the doors. They have a beautiful courtyard but it is used for a smoking area for the meeting rooms. Even the hallway on the 2nd floor smells like smoke.

Some rooms have small sleeping quarters. Which means maximum sized bed but little room to actually move around the beds.

Amazing experience. Spacious, clean rooms. Attentive staff. My only issue was the thermostat controls were no where to be found.

Very nice hotel. Very clean and will work with you on any problems with the room.

Too Bad I heard a loud noise and it was very loud at 8 o 'clock in the morning. I couldn't sleep. I called the customer service, and they said they wanted a security guard to check it out. After waiting for an hour without getting a reply, I went to the manager, she and I went to the room, the manager said it was the voice of the person talking, that's normal! Too bad a reply.

Coffee to go costs $4. Even when you've just had their bfast. What.

I've made a handful of visits to this hotel for business. We always arrive late and are always upset by the bar closing at 11. Going to your room after a 4 hour flight already upset make the lack of Chromecast connection on the TV is another setback for an otherwise very attractive hotel. Overall it's a nice place for someone looking for a place to sleep, but business is changing and the new business people want more than looks and overpriced food.

Great service! Wifi was slow though. Rooms were quite nice and spacious.

Very good staff,big rooms, wish they were a lil flexible with check in it out

Was there for a conference. Great service and amazing food.

Best hotel gym and spa I have come across, and there are some new shopping buildings about a mile in two directions.