Visited the hotel for a work conference. Stayed in...

Visited the hotel for a work conference. Stayed in a king suite. Room was clean and spacious. Bed was very comfortable. I only had breakfast and chose the buffet. It was way over priced as hotel buffets usually are. My one complaint is that none of the staff knew anything about what was happening for our conference. I asked multiple people and they could not tell me a time or if there was a meal. I even called the customer service hotline and he could not provide me with an answer.