Drayton Manor Hotel Reviews

The hotel was stunning, very quiet and clean. The staff were very helpful and friendly. I can't fault the service or the hotel in anyway.

From the moment me.and my family walked in nothing was to much trouble. We wasn't to check in till 3pm so we went for a coffee and explained we was waiting for Thomas land to open and they treated us as if w3 had already checked in we got free coffee and a juice for my 5 year old. The park was great and the entertainment and then room was great everything we needed . Wi-Fi wasn't amazing it you can't have everything. Breakfast the next day was great. We all enjoyed our stay

Couldn't compliment the staff enough. They were friendly and helpful. The hotel was very comfortable, clean and well maintained and the food was excellent.

Clean hotel. Comfortable beds. Very little noise. Great quality buffet breakfast. Lots of things to do and keep kids entertained.

Good venue, rooms decent size. Sofa bed wasn't made up on arrival and no additional bedding available so had to call housekeeping to organise. Sofa bed should have been confirmed, was dangerous and damaged.

Excellent hotel for the family, would highly recommend

good hotel we didnt have a themed room, they was really good tho, good staff probably over worked a little as basic requests took a little longer than expected overall a good experiance.

It is already getting old at breakfast on weekends in the restaurant kaotisch

Rooms very good, food also excellent. When used with park entrance great price. Would highly recommend.

Stay was excellent, catered well for both kids and adults. Varied breakfast and value for money in the restaurant. Walking distance to the park.

Great fun for the kids, great hotel. Log flume was good but definitely pack water proofs, don't just go on in a denim jacket, you'll regret it!

Great hotel. Room clean and spacious. Friendly staff and my son loves it for all the Thomas the tank stuff in it. 2nd time there and not disappointed. Will be back again

Lovely hotel with friendly staff nice sized rooms. Was happy to hear they had evening entertainment for the kids to help pass the evening. It has a lovely park for kids to play on out side and it only a 2 minute walk to get the the gate of drayton manor.

Very nice themed room, plesent stay, friendly and helpful staff! Will defiantly stay again, my son loved it too!

The hotel was fabulous. Check in was smooth and our room was clean modern and more than enough for our requirements. Booked in for evening meal, the food came quickly and was lovely just what we needed. Breakfast catered for everyone with cereals hot cooked food but also plenty of fresh fruit, cold meats. Overall a great experience to have over Christmas.

Lovely rooms, food was really nice. Manager who helped us find food for my daughter to eat was amazing went above and beyond what we expected

A lovely hotel with very friendly staff. We stayed in a Thomas themed room. Our children loved it (and the included special breakfast with the fat controller). The hotel restaurant is also very nice. There is a lovely Playground outside the hotel.
Drayton Manor Park is just a few minutes away.

Our awards ceremony went off perfectly. Everything was laid out and prepared in advance and the staff were very helpful and friendly.

Rooms are lovely. staff are lovely. Restaurant is expensive and not great but ok.

Room was okay but breakfast was rubbish but have been down to staying there out of the theme park seas5

4 stars due to thomas themed room looking tierd. Food excellent. Staff excellent. Hotel excellent. Room was clean good service. Issues with tv and some bits of the themed wall paper was chipped in several places. Otherwise highly recommended !

Fab place with super Thomas theme park and nice hotel. Keep the kids and adults entertained.

Went to a party there. Food was poor and the night was not well structured. Did have fun though.

Room service was shockingly bad - late, cold and wrong, despite our having already complained about it and being guaranteed and reassured that it was a one-off.
The floor would have been softer than the mattress.

The actor playing Sir Topham Hatt this time around (this is our 4th stay) was rubbish - he should be loud and jovial, and this one wasn't.
Overall, a very disappointing visit.

Christmas Party in function room. Food was ok but drinks over priced.

Lovely hotel. Only stayed one night and not long enough to sample facilities fully. Nice rooms. Very clean and light. Plenty of space.

Drayton Manor hotel is a gem in a quiet town of Tamworth. Not as big as i expected but still lovely with amazing decore. Love the wooden panel spiral structure. The hotel has the iconic trains stationed at several corners creating a nostalgic feel to the place. The rooms are clean, spacious and well lit.

Good quality, a little expensive but great location

Lovely hotel & especially loved the Thomas themed room. Had dinner in the bar which was excellent & good entertainment for the children in the evening. Would also recommend the character breakfast for the little ones.

Hamilton suite Drayton manor, outstanding food and service , the waiting on staff were so friendly and courteous, nothing was to much trouble , the room was dressed beautifully, Lesley our waitress was extremely helpful and professional in quickly accomadating an extra cover on our table . Highly recommended to anyone.

Spent the day here for a conference. Facilities were great, staff were friendly and welcoming and food was excellent.

The reception was great. We went to a theme room which was fantastic. Girls loved it and so do we. Childrens beds got their own dvd player so if you take your dvds from home, they can use it The stuff all the time helpfull from the very first to the last. Food was amazing pasta portions (dinner) serves easily 2 women normal appetite (im pregnant and left half). Portion for kids are good size aswell. One bad thing, toilets need to be checked up more often, we arrived around 5pm (not peak hour) and the toilets at the receptio were or dirty and smelly or out of toilet paper!

Pretty standard hotel fairly cheap too. But too the brecfast is the worst! Really is! Avoid the coffee other wise you will spend the day on the toilet!

Really need to sort the brecfast buffy out as well as staff managment. Both mornings they we're way to short staffed to handle the demand for a gross brecfast

Had the thomas themed room quite expensive but the kids loved the experience so worth it .

A great place we visit and stay for the fireworks every year

Went part of a large gathering. Room very clean and comfortable. Great facilities for children with zoo and theme park . Recommended

Excellent facilities from both the park and the hotel

Morning breakfast very poor, dinner limited, more choices may be, service is slow

Fantastic for kids. Very clean, safe, quiet. Friendly staff.

very very enjoyable stay and breakfast excellent ..staff brilliant

Dinner in restaurant. Foods ok, reasonable price. Lots of kids which is good if your taking children but i wasn't and i don't like kids.

Love this fabulous hotel and this location, all staff are friendly with high levels of service. Large size of room good quality of furniture and nice restaurant as well.

Amazing staying here anyway I would definitely be returning when it s possible. Highly recommend!

Very nice hotel wouldn't say it was a 4 though but we enjoyed our stay

Clean, modern rooms. Nice staff, good food. Perfect place to spend the night after a day at the park.

Easy to get to, good facilities but the audio/video equipment could have been better in the meeting rooms - lots of feedback and a dull projector. Good food and drink provided, the lunch buffet was very good. Car parking was OK but a little bit confusing as it was out of season and much of it was fenced off.

I attended a meeting in the hotel, from what I have seen this is an excellent venue.

Stayed at the Drayton Manor Hotel for the Thomas Land 10th Anniversary Christmas celebration. We stayed in a family room with a free travel cot provided by the hotel. The room was very clean, spacious and comfortable. The included buffet breakfast was also excellent. The hotel is located right at the entrance to the theme park so you don't have far to push your buggy if you choose to use one. Hotel staff were very helpful when we needed some advice. We would stay here again.

Room was nice but the restaurant was terrible well I say (restaurant) should had dinner in Thomas land there would have been fewer kids running about and throwing stuff ):

Terrible hotel.

Hairs in bath, uncomfortable bed, unhelpful staff, the tv kept turning off/on again and the breakfast was the worst I ve ever had at a hotel.

All of the food at the breakfast looked like it had been sat there for 10 days under the warmer.

Not worth the money.

Lovely stay in one of the Thomas themed rooms. My children loved the room and the visit to the park in the daytime. The staff were friendly and helpful with us. The breakfast standard was a little disappointing, the cooked foods were dried up.
We would stay again that said!

Staff where absolutely brilliant, so welcoming and couldn t do enough for you. The play area is great outside for children, plenty of space for them to burn off their energy. Downsides where- We booked the Thomas room, let s just say I More

my daughter and son in law booked the hotel for the night at the beginning of april for my grandon's 3rd birthday. The hotel have cancelled the booking as the hotel will now be closed. They refuse point blank to give a refund. This is really not good customer service at all. Surely they are obliged to refund given the circumstances???

Ideal location for spending a day at Drayton Manor. Stayed in a deluxe family room which had two double beds. The room appeared no bigger than a standard room and space was tight. The room smelled quite strongly of cleaning chemicals, similar to the smell of a sanitary bin, but everything seemed clean. The reason for the lower rating is the quality of the food. I had to send soup back because it was watery and tasteless. Everything was over cooked or very small portions. The breakfast was plentiful and a wide range of food available but again quality was not great. The kids entertainment was OK but a bit lacklustre. We enjoyed our stay and would stay again but would make sure we ate elsewhere.

The most uncomfortable bed I have ever slept in. My back is really aching after three nights there. Breakfast was cold. Poor stock of wine. Desserts ran out. Long wait between courses. No facilities for adults, ie no gym, pool, etc. Might be ok for families visiting the theme park but not for business. My Colleague had three single beds in her room and despite asking three times they did not remove the put you up bed which is clearly for a child. All in all not the best stay and I won t be using it again for my next business trip to Tamworth that s for sure. Sorry

Was here working as had a event booked their room is spacious defitney recommend

Excellent hotel and theme park highly recommend for a 1 or 2 night stay

Shocking. We have contacted this waste of time s**t hole 3 times to get married with a min of 30 rooms in the hotel being taken for our guest and they can't even be bothered to call us back. Don't waste your time here trust us go elsewhere we have and found much better places.

Excellent stay, staff brilliant, food good. Stones throw away from the park. Can't recommend enough.

Room was great, we had a themed room. Kids absolutely loved it, got balloons and goodie bags. Breakfast was fantasticly fresh, for me the grilled bream for dinner was bloody amazing! Id go back just for the dinner.thank you all for the stay, we will be coming back

Great facilities and very convenient to visit Thomas land

The hotel was great we went for a wedding very clean and the food was great.

Family-friendly hotel with thomas themed rooms. We had the standard family room which was very spacious and tidy. Its also right next to the park entrance. Enjoyed the stay and would definitely visit again.

Fantastic!!! Really clean, staff so friendly, room was fantastic. Stayed here with tickets for the park and Cadbury world......kids loves it. Would come again!

Nice rooms and very nice garden and park on hotel premises. Service is excellent. Good value. But not many features.

I got directions to the park but haven't been there yet so not sure what it like

We have a 2 year old and a 4 year old over the moon that we are staying in a thomas themed room. The staff are amazing and very kid friendly (even when they are whining and moaning). The park was a massive hit and the evening entertainment was superb in the carousel bar for the kids the guy that ran it (Eddie from the thomas show) is an amazing professional and my hero for entertaining kids of all ages and even the adults . Best family holiday ever.

The event ran very efficiently and the staff were very courteous

The hotel is in a perfect location for those going tp the park, it is clean and modern with spacious rooms and helpful staff. We stayed in a thomas room which had an amazing murual of the Thomas the Tank Engine docks and bunk beds. My only advice is to take a bed bumper as even the lower bunk is very high of the ground for young kids.

Fabulous place to stay to compliment your trip to the park. Great for kids with entertainment.

Had a great time hotel very nice BUT the entertainment for the children in the hotel was pathetic at best , Thomas land was great

The whole experience was great!! a few very small hitches... BUT my son loved it and I thought was of a high standard...rooms were immaculate...staff very helpful..and very customer focused...!! evening meal food little disappointing and service was slow..but again overall good and breakfast was really good!! Think value for money very good indeed.We WILL RETURN and maybe stay longer...

Absolutely love it. It is the second time I have visited with my son (now 8), and we both love coming. Clean, well kept rooms and grounds, with attentive staff.
Always a pleasure, and my son is badgering me already to go back again.

Amazing place to stay, comfortable, clean and great value for money. Excellent customer service by all staff we encountered making sure they went above and beyond to make sure ours and the kids stay was the best both in the hotel and theme park. Cant fault them at all. All covid measures spot on

Great for the kids great food overall would recommend to friends and family

Good place to stay plenty for kids to do of all ages will defenitely go back to this place thomas room was really good food was nice had a good weekend here

Draton manor hotel was very nice stayed there a few times always friendly staff very welcoming and always ready to help any problems always there restaurant good food very good for kids party's over all a very good stay thanks to all staff x

Only been here a few hours and all ready want to come back again. Hotel really nice.

Nice hotel; lovely and clean, staff vertly helpful. Beds very uncomfortable and breakfast isn't very good. Had a nice stay, but couldn't wait to get home for a good night's sleep.

Very enjoyable stay. The grill inn was excellent food and very comfortable room. Would come again.