BEST WESTERN The George Hotel Reviews

Lovely room in a hotel set in beautiful Lichfield. Highly recommended.

Coffee n cake very reasonably priced. Good n friendly service.

Nice and peaceful bar and lounge. Nice change from going to a pub. Great gin selection and good bar staff.

From the minute I walked in, I was given a warm welcome by the reception staff. Especially a lady called Jacquie, who talked me through times for breakfast etc.
The room was lovely, nice and warm with all
amenities.
The bar staff were friendly and made the most wonderful gin cocktails!
Breakfast was good, great vegetarian options.
Finally, I left an item in the room that the house keeper had put behind reception for me and when walking out to the car, she asked me if I had picked it up.
Would definitely recommend and will look forward to staying again in the future!

Pleasant, friendly,abligin,The food,was good for the Value, have been several times Lately, Toilet EXERLELENT! Enjoy.

The staff were great but it was definitely not the best afternoon tea in Lichfield as the Hotel boasts !!

Very nice rooms, great selection of gin (and other drinks), food is delious, very nice staff and finally amazing Internet speed!!!

The hotel was very nice and staff were friendly but the bar upstairs wasn't very well stocked and never even had a Guinness tap

great stay. clean rooms. good reception on tv and internet and lovely breakfast. bed was comfortable. overall a great experience. I would recommend this hotel and thought it was excellent value for money.

Nice place with I think the best buffet breakfast I've ever had!

Very nice Hotel, nice food, pleasant staff comfortable rooms

Good food. Good value. Good service. Ambience excellent.

Tried and worn whilst oldie worldie is a style could do with a revamp. Food is very good

Not impressed. The service was dreadful not enough staff. Food ok but wouldn't recommend

I witnessed a male member of staff filming customers without consent on his mobile phone and being very unprofessional towards the general public regarding parking spaces! I was absolutely shocked at this behaviour! As someone that visits the George Hotel I will certainly never visit again if this is how customers are treated.

I am absolutely sure this is against the law!

Only there to meet friends then move on . Service was good at the bar . Clean a tidy and comfortable seating .

Lovely hotel , great staff , can be a bit noisey at weekend as in centre of Lichfield, hasn't stopped us going back in April "20

Hotel great staff top very frendly. I would give it five but I did just go for an meal. Next time I will stay over.

I would have given this hotel a 6 because the staff are very friendly, welcoming and helpful. The food is excellent. Unfortunately room 20, which we had, was hell on a Saturday night. The Walkabout club and bar, outside opposite the room, was so very very loud and noisy that, despite the double glazing sleep, was impossible until about 4-00 am

Nice Georgian estate now hotel. only downside is lack of parking for people staying

Cozy hotel with good atmosphere. Very classic English.

Don't book if you expect to sleep
We stayed in room 72 on a Saturday night and the noise from the Bar opposite was loud to say the least,, we complained in the morning and told it was out of there control, and I've since been told by the hotel its an ongoing problem? Tell me first then so I have a choice?
Its a shame as apart from no sleep before 5am,, yes 5am, it's a nice pleasant hotel, with good food and surroundings

Lovely hotel room! But was not happy about Small portions. Rude staff. Also saw small animal (rat) droppings around restaurant.

The room was slightly shabby and too hot, the menu restricted (Covid?), otherwise all was friendly, stylish and very enjoyable.

This is a little long giving the + & - of my experience. The hotel and room were adequate and not overly expensive, hot water, AC, facilities were good (could nit pic at bathroom fittings broken), no Wi-Fi signal up in the loft :-( Breakfast was excellent, staff were very nice (apart from one barman who was replaced after an hour), drinks were fine and not expensive. Bad parts are. We held a company Christmas party there. Our party was split into two, this is clearly not good enough, we asked why to be told there were too many people for one big table, we pointed out that with a little though applied it would have been possible to seat us together to no avail, eight of our party were outcasts. Food was duly served, I had the salmon starter, this consisted of 90% lettuce, 10% Mayo 10% salmon mashed with some unidentified filler. Main course of turkey arrived, it consisted of a 1 inch square of frozen stuffing, A roast potato deep fried and dehydrated, a sausage, two wafer thin slices of reformed and frozen turkey that was totally tasteless. If you were lucky as a filler you could find a sheet of freezer paper between the "turkey" slices. (Apparently the fish was good) The vegetables arrived, like many people I do not like certain vegetables, they were frozen mixed vegetables in one large bowl!, many of us did not want or like certain vegetables so went without, desert of Christmas pudding or Cheesecake were both good. After the "meal" it was announced "coffee is in the bar, go and help yourselves". I asked to speak with management when available, this did not happen. All in I felt it was not fit for purpose and not as described. Speaking with other guests it seems "in house" meals from the restaurant is normally excellent, one can only assume the food was prepared off site. One described it as " food served to pensioners in a home" another as hospital food. A couple left at 23:00 saying e are going to find a McDonnalds, another hoped the night porter was able to get them some sandwiches. The advert reads = "Celebrate in style at one of our renowned Christmas Party Nights after a delicious 3 course meal with Christmas crackers and novelties there s a disco to ensure you have an evening to remember!". Yes it was certainly a night to remember but not for the right reasons.

Pleasantly expensive - an oasis of calm in a busy city centre

A bit of a run down hotel, very dated rooms and no air con. The bathroom facilities were very lacking in space

Had afternoon tea for Mother s Day, customer service was the best thing about it

Rooms clean & well appointed - the bed was very compfortable. Staff friendly, polite & helpful. There is a nice bar area with good beer, and a large dining room. The location of The George is particularly good - a very short walk to numerous restaurants & bars, and based in a pedestrian area too, so minimal traffic noise (the was some "nightlife" noise from people leaving pubs, etc late at night, but not too bad). There is hotel car parking too, at no extra cost. My only (very small) criticisms were (1) The "serve yourself" buffet brakfast was OK - but nothing special (2) all rooms were all slightly too warm - easily resolved in the bedroom by opening the window, but this then let the street noise in - but nothing major. The George is a really nice old fashioned hotel - I am planning to stay her again - recommended. PS. The bedrooms are in a rambling maze of corridors (it's an old building) with multiple stairs etc. This gives it lots of character, but may be trickly for people with mobilty issues - though there is a small elevator.

Don't stay, but want to the monthly comedy night. Well organised and great selection of acts. A good venue, with 150 odd people max. Book early, as this sells out fast. A fab night was had by our party of 6

A Best Western chain hotel. Excellent location in the centre of the town, with the real benefit of a decent sized car park. Rooms are dated, but clean and the ensuites are fine. Self service breakfast, of everything most people would want. Not double glazed, so you can hear the late night revellers. Though there weren't many. Though there is a lift, you will encounter some stairs, as it's multi levels and twisting corridors. Nice public area's and a decent bar. Staff we encountered were all good, freindly and helpful.

Carvery - don't bother. The pork was fine but crackling was chewy rather than crisp, and the veg were overheated, difficult to cut,and mediocre taste. Dessert - nothing with chocolate - but the apple pie was good.

Lovely atmosphere, good food whether it's snacks or meals, friendly staff and good service even when they have one or two weddings going on!

Groupon deal. Excellent value for money. Good service

Nice enough. A little shabby in parts, letting impression down. x

Fantastic cosy hotel good selection of drinks and food to die for.

Overall the hotel itself was ok, however the noise level was awful.

Called in to the George today with my wife
We use the George always when in lichfield
Maybe twice a month.staff always very polite an d attentive food always of high quality an d reasonable priced .look forward to our next visit many thanks see you soon
STEVE &DAWN WAKELIN

Great food during their murder mystery night. Evening was a lot of fun!

Came here for a wedding reception and really enjoyed it. Nice buffet and good selection of drinks at the bar.

Very pleasant hotel with excellent staff especially Mark and his restaurant team. Would stay again.

Comfortable hotel ideally situated with handy free parking.

ALWAYS STAY AT THE GEORGE HOTEL IN LICHFIELD FRIENDLY STAFF LOVELY ROOMS AS WE STOPPED IN MANY

Rubbish Christmas lunch frozen veggies including roasts for hotel it was disappointment

Great carvery at George Hotel with Louise today, fist class food and service and terrific value for money(yummy puds too)

Love this place bar meals are great as is the gin selection

Great breakfast..room ok...loud passers by in the cut through disturbed sleep.

Loved the food. Had a groupon so was lovely and cheap. Drinks are alot though.

A well appointed comfortable central hotel with parking facilities. Down side is they lack
keeping beer that is properly monitored, to taste how the brewery intended. A pint of theakstons was awful (like cold tea) & a salopian beer was warm. To make it worse when complaining they admitted both should have been taken off, does not say much for there "Modus operandi".

Good location for a business meeting nearby. Arrived late but warmly welcomed by the night porter. Room comfortable but very hot. Breakfast was ok, service was quick and efficient

Location central Lichfield. Old building with lots of character. Sfaff very helpfull, good fiendly atmosphere.
Always use the George when in Lichfield

Lovely stay in a fab hotel. Fabulous breakfast too!

I would like to say thank you to the staff at The George Hotel particularly Dan and Jade for helping to make our wedding a reality. They helped us create happy memories that will be a joy to look back on and I thoroughly enjoyed our stay.

Works Christmas lunch . Good food , good service , good company

Traditional town centre hotel with good parking, friendly helpful staff and high standards. Good value, special offers persuaded me to upgrade to a nice 4 poster bedroom and eat in at their restaurant and I was pleased to have done so. Business visit and happy to return there.

Ok rooms clean tidy staff ok nice breakfast needs a bit of a refurb in rooms to keep up with other hotels

Great hotel from the top chain best western. Good conference facilities & food & staff very pleasant

Had a lovely dinner at Darwins restaurant using a Groupon deal. Delicious food, incredibly friendly service, lovely atmosphere. Have just bought another groupon deal to return!

Lovely afternoon tea on mothers day. Clean tables, yummy cakes and pleasant staff.

Lovely place lovely atmosphere, but sorry I have to say unfortunately, there was no staff on a Saturday evening. In the bar, there was only 1 member of staff working. There was also 3 functions scheduled for the evening, so I am guessing that is where all the staff were but they should still have more staff working in that case!

Un fortunately for us it was fully booked at lunchtime.

The venue was fine our nephew the groom and the bride had booked the bridal suite only to be told that it had been given to another couple who had booked it at a later date and the rest of the rooms weren't ready the bar was under staffed at all times with just one person to serve and make tea and coffee for very bad staff wise that's why I give just two stars

Lovely hotel, rooms small but very nice, staff friendly. We had a room on front with double glazing but could still here the walkabout bar music late into morning though.

Lovely afternoon tea at Christmastime with carol singers. Parking an issue though.

Nice hotel, very clean, friendly staff and fantastic breakfast. Old building so rooms may appear little dated but very comfortable.

Was only at hotel for 10 hours & was asleep for 8 but have no complaints. Seemed like a nice little hotel. Polite staff & clean rooms with tea & coffee making facilities

Although a bit tired, it was clean and sufficient for us.