Very busy, lots of people, took me 10 minutes to f...
Very busy, lots of people, took me 10 minutes to find a parking spot. I guess that just aboot describes anywhere in Denver anymore unfortunately...
Very busy, lots of people, took me 10 minutes to find a parking spot. I guess that just aboot describes anywhere in Denver anymore unfortunately...
Truly an awesome place to check in and get away for as long or as little as possible.
Beautiful hotel and nice people hope to return soon
Right next to very busy train tracks. Rooms are average at best with the bathrooms below average.
The staff are great and very personable.
Booked this hotel for a small weekend vacation. Finding it was no problem. Check in went quickly. Lobby was nice and we got free cookies during check in that were probably the best cookies I ve ever had. Our room wasn t spacious but had soft beds, a nice TV and a desk. Also included a closet and the bathroom was more than adequate. We had dinner one night in their diner which had some pricey items but also regular priced stuff. All of it was good and the service was great.
Wi-fi worked fine for me and was streaming videos often. Spent some time in the pool and hot tub which was relaxing. Water was salty though I think that is intentional. My only issue with the hotel was parking and trying to find a spot. Parking lot is kind of cramped as well.
hate this place.... hate the personel not friendly at all
Told Alexis the front desk rep that my TV and fridge were not working..came back 2 hours later to ask about it and the next person in the shift (who could teach Alexis a thing or two) called maintenance right in front of me and they told her she never asked the first time could be an anomaly but earlier I asked her what the WiFi password was and she was snarky..she probably just a bad apple.Otherwise it's a beautiful place
They were very accomodating and allowed me to check in several hours early (for a fee) and gave me a room near the elevators due to my injured foot.
Room is clean, staff is helpful. Average hotel experience.
Very helpful, answered my questions and made me feel like family. Very accommodating, book your stay here first.
Rooms and elevators are small. The whole building is very dark. No continental breakfast
Nice hotel. Delicious brunch. Warm chocolate chip walnut cookies are amazing! Carpet needs to be updated and the rooms should have a refrigerator. Elevators are really small.
Been there twice once for work and once to play. Both times service at front desk was subpar. No direction and not customer oriented. Here's a tip even if your telling someone no, give them an option to back away gracefully. How is on you
We opted to have the breakfast included with our stay and was well worth it for the selection of breakfast items. Unfortunately they were still remodeling parts and we didn't get to visit parts. The only negative was with the room layout based on the pictures was different than the room we were in, but overall it was a relaxing stay close to a lot of dining and shopping.
Rooms are clean and well maintained. Pillows were uncomfortable. Great cookies.
The worst hotel I've stayed in. Not just the worst Double Tree, but the worst hotel. The rooms are small, cramped, and outdated, not to mention lack of any sort of a fridge. You pay for your room and that is all you get, no continental breakfast, no morning coffee, no wifi. I will not recommend this hotel to anyone, nor will I ever stay there again.
Very impressed with the staff especially during the very busy tournament.
Clean, friendly staff.
Still practically functioning during covid.
Really busy, front desk staff was being so efficient they forgot to be friendly. Overall the rooms and building were nice.
The hotel is nice and the service was very good but the room could have been better for the price you pay. I have been in hotels of lesser category and I have paid much less for rooms that look better and have more space.
i absouletly love double tree they have the best cookies ever and thier beds are comfortable.
Is it true military personell and guest are no longer welcome?
Great Hilton property that lives up to the doubletree standard. Comfortable bed with clean sheets. Rooms are spacious.
Everything very good, very comfortable room and very accessible all services.
New lobby is nice, restaurants, and staff are great. But the beds and air conditioning are a little tired. Time for new mattresses and a better cooling system.
What a great hotel just outside downtown! The staff has been great from check in and every other step along the way. Nice rooms and a nice lobby area. The hotel bar is great and hopefully we get a chance to hang out in the sports bar on Sunday!
Beautiful hotel in a great location! Short drive to downtown. Great customer service, very very comfortable bed in the room. Also, can't forget the delicious cookies!! I love Double Tree!!
I've never had such an amazing experience at a hotel. Everyone treated us so good. Whenever I come back to colorado ill make sure to come back here.
The hotel was, but undergoing renovation. There was no mini fridge or microwave in the room, and the water pressure was not strong. These are things that are found in most basic cheaper hotels.
Currently under renovation. Clean, convenient location. Older hotel but nice
The rooms were clean, if somewhat lackluster. Carpet could use updating, but service was great and beds we're comfortable.
Nice hotel, great mountain view from the room. My 2 issues are that the rooms don't have a refrigerator, and the elevators are the smallest elevators I've even been in (4 adults + a baby in a car seat had to squeeze in). Lots of nearby amenities including some restaurants within walking distance and the cafe downstairs was also fairly decent.
Was not impressed at all for the price. The rooms were nice and clean but did not have basic amenities for a hotel. Only 3 towls in a room , and no microwave. Was told by front desk it would be a 10 dollar charge for a freaking microwave. Had to leave all the food I bought because of the no microwave. Was not going to spend more money at a grade d restaurant for overpriced hamburgers.
A line kept me up most of the night even, no scenery at all. I understand this was built back in the 70s but really? Hotel also wanted to charge extra for internet usage, which if this would have been a business trip I would have been not too happy. Bathroom fan wouldn't work, and toilet only half flusbed. In a sketchy park of town I recommend not going to this place at all.
Great place if flying the next day. Good prices and restaurant has great choices
The hotel is good. Staff has been friendly. Definitely do not order the nachos! After 20 min they delivered me a plate of cold nachos. The chicken was cold. The cheese was cold and congealed. It looked like it had been spooned out of a jar from the grocery store. I returned them. The next set that showed up didn't have any meat on them and were on a standard dinner plate. The first set was on a small platter. This time the cheese didn't look so congealed but wasn't very warm either. Really poor job on the kitchens part! Paid for my beer and went elsewhere for dinner.
Very friendly & kind. Very clean. Had a great trip dispute all the bs Doubletree was AMAZING Thank You!!!
Room was clean. The saltwater pool was well cared for and the staff kind
A number 1 service and accommodations. would recommend this hotel to anyone. The price is unbeatable. Thank you Double tree.
Travis Todd.
Reasonable DoubleTree. In in of some updating, but the service has been good so far. Seems to be busy and crowded.
ROOMS:
The carpets have ugly patterns like most hotels, but the room tv is very large and the beds are comfortable. The bathrooms are average in every way. Most rooms have a good view.
FOOD:
The restaurant food was great, and the dining area was decorated very nicely. They have Starbucks which is good. I recommend not eating the pre-packaged muffins for breakfast, as mine was freezer burned.
OTHER:
The reception area is very nice, and they give you free cookies when you check in. You can also get free bottled water.
Very friendly efficient staff. Rooms large and well equipped. A little out of town but plenty of eateries within a couple of blocks. Shuttle to the metro where you can get direct to union station one way and the airport the other.
Was under construction, but will probably be nice when it's done. Warm cookies were a nice touch
Clean rooms with private balcony. Very expensive hotel, not really worth the price they charge.
Has to be the best hotel I've stayed at yet. Everyone is always polite and eager to help not only the guest but one another. Just outstanding. Will continue to book here and so will many of my family and friends and colleagues. Thank you Hilton.
Very nice place... clean rooms, complimentary fresh cookies... very nice pool and hot tub enjoyed our stay with our children
Had to stay here when our flight was cancelled. Nice rooms and great service.
Extremely polite service. Everything went as planned. The rooms and pool area were just fantastic.
Very bad start. Room I paid for months in advance was given away, so I had to spend the night in a run down motel. Fortunately, Double Tree made amends the next day. Over booking is not an excuse to give a room away that was booked and paid for. This happened after a nightmare travel day. It is a stain on a hotel that otherwise could not have been a more enjoyable experience. Stop that policy and u get 5 stars from me.
Great! Love the bar and breakfast buffet. Good Colorado beer selection. Half chicken dinner was amazing.
Ok hotel with a quick access to the airport freeway.
Odd combo of posh lobby and terrible rooms. No noise absorbtion, outdated decor,, generally worn-out looking everything... Except the very nice lobby (which is being remodeled).
Hotel is nice, clean and roomy only.complaint is no mini fridge or microwaves in rooms.
My experience was awesome it has great indoor pool and outside hot tub when you check they will give your family free cookies
It's confusing because there are two Doubletrees within a half mile of each other. Otherwise the main areas were very nice. Elevators are cramped. Rooms were okay, but the wallpaper was old and dirty in spots.
Clean rooms, close distance to several places to eat.