DoubleTree by Hilton Bloomington Hotel, Minneapolis South

DoubleTree by Hilton Bloomington Hotel, Minneapolis South Reviews

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Attended a conference here in April with about 500...

Attended a conference here in April with about 500 people. Had a full group meeting and then break out sessions, there was more than enough room and rooms. Lunch was provided and was well plated and tasted fine, although it was not as hot as it should have been.

Another wonderful Nordic American Thanksgiving Bre...

Another wonderful Nordic American Thanksgiving Breakfast. The Double Tree always does a great job of serving 800-plus attendees. The technical components of the venue, such as microphones, video, and screens, were flawless allowing everyone to see and hear the event unobstructed. The baked eggs and potatoes were good, and the coffee was ample. Always nice to enjoy a meal at a fully set round table covered with a tablecloth.

It's a nice enough building, but until it gets new...

It's a nice enough building, but until it gets new management that's really all it's got going for it, and "nice building" isn't enough to be deserving of business. The incompetent management has been doing their best to drive out any events that used to make use of the space, and congratulations, through horrible practices, overcharging, mistreating hotel guests, and breaking contracts, they've succeeded. If you want to be treated with respect, stay somewhere else. If you just need a bed to sleep in... you should still probably stay somewhere else.

At least they've committed to a severe drop in profits that will likely result in another name change and new management in the not too distant future, at which point maybe it can move from "nice enough building" back to being a good hotel. Until then, steer clear.

This DoubleTree Hotels a little on the old side, h...

This DoubleTree Hotels a little on the old side, however it still has its charms and the staff is quite accommodating. This visit I got to stay in one of their parlor Suites right next to the pool while it's nice to have a humongous room and a Murphy bed it is a little Annoying that the pool is so noisy to be by. The pool having to be open till 11 each night and then they tear down a lot of the equipment so it does get a little noisy until about 11:30 in the evening This location does have an executive Lounge on the 7th floor. Plenty of free parking and lots of fast food and restaurants are within walking distance.

Spent the night here compliments of an overbooked ...

Spent the night here compliments of an overbooked flight. Hotel was clean although showing age, but very quiet. Fridge, micro in room as well as coffeemaker. No complimentary breakfast but there is a starbucks kiosk in the lobby.

Nice employees. I didn't receive my cookie when I ...

Nice employees. I didn't receive my cookie when I 1st checked in which was a bummer. The rooms weren't as nice as I expected. A few stains in the carpets and I thought the fridge was broken but the last night if my stay I realized it was unplugged.

I have stayed here a few times and both experience...

I have stayed here a few times and both experiences were good with clean rooms and friendly, attentive staff. Nice bar in the lobby with decent food and good drinks. The rooms are a bit dated and could use an updating.

During our stay, there was a large, loud party wit...

During our stay, there was a large, loud party with DJ equipment in the room next to our that went on until 1:00am. There was extremely loud music and drunk obnoxious people spilling out of the room and into the hallway. We called the front desk at 11:30pm and asked if they could do something about the noise, but they refused. After the blaring music continued until well after midnight, my husband walked down to the front desk to ask them to intervene. The staff at the front desk was rude and refused to do anything about it. I have never been treated so poorly by hotel staff. I would expect much better customer service from a Hilton hotel. My husband stays at Hilton hotels frequently when he travels for work, and he was appalled at the rude and dismissing staff at the front desk!

Clean

Nerdy

I didn't stay, but visited a friend staying there ...

I didn't stay, but visited a friend staying there for a convention. This place is old and showing it's age. They have done minor updates to the room. The hallways lobby and elevators look like they're stuck in the 80s. And the lobby was so over scented with some perfume I couldn't stand it. It made me grateful to smell the pool chlorine.

One of the The greatest hotels I ve stayed with it...

One of the The greatest hotels I ve stayed with its grandquis ballroom, pool and spa and location I also need too note.. the staff that has never let me down! When I stay in Minnesota I stay at the Doubletree hotel and don t forget your cookie.

-Service was great, place was clean.

-Service was great, place was clean.
-Tv had plenty of channels to no extra fee.
- Showers had plenty of towels.
- This hotel does allow dogs, and you can even leave them in the rooms a lone for a bit.
- Pool and Fitness room was simple but great.

Mall of America is near by. About a 10 minute driv...

Mall of America is near by. About a 10 minute drive. The location of the hotel isn't bad. Has several restaurants nearby and a gas station as well. Upon arrival,check in was smooth. Got our complimentary cookies. Room was okay nothing too fancy. But the bathroom definitely was out dated. Very noisy as well. You can hear people in the hallway very clear. And above you and next door is the same way. Not my best double tree experience.

The hotel is good and all. The best is the lounge ...

The hotel is good and all. The best is the lounge and Tim at the bar. He knows so much about the region and was like a free virtually tour guide. Plus he was just an outstanding person. People make all the difference.

In spite of having made a reservation a week befor...

In spite of having made a reservation a week before (and being a Hilton Honors member), they oversold the hotel and when I arrived, they were out of rooms. They literally could only arrange to send me to a Super 8.

The rooms are nice and clean. The lobby area is ...

The rooms are nice and clean. The lobby area is updated and has a Starbucks that is opened in the morning. The pool water was pretty cold and the tiles around the pool are insanely slippery. Bring sandals or crawl on your hands and knees.

Management has no regard for agreements with event...

Management has no regard for agreements with event holders. Breaks contracts only weeks before the event. The event I attend, with thousands of attendeees, almost was crippled weeks before the event, since management decided to break the contract yet again. Don't host your event here.

I was only here for the Mpls Mart show last week s...

I was only here for the Mpls Mart show last week so I can't speak to the rooms. However, the staff I interacted with were friendly and the public areas were decent. Seemed like they host a ton of events so it is on my list of places to check out should I ever need a space to rent.

Airport shuttle took quite a long time to arrive, ...

Airport shuttle took quite a long time to arrive, then check in took a long time as there were several to check in who had also been waiting at airport long for shuttle, only had one workig check in. Once all of that was out of thr way, room is comfortable. Shower is great, temp actually gets hot and stays there, and the water pressure was incredible.

Event hostile - sign contracts at your own risk! T...

Event hostile - sign contracts at your own risk! They WILL use it to try to screw your organization over!

This hotel has great event spaces and used to be the best place to host large events but the new owners of the hotel have made a practice of screwing over large events.

If you host an event, try anywhere but here!

Was here for a conference. The staff here make thi...

Was here for a conference. The staff here make this place fantastic! They were overly accommodating and consistently willing to go above and Beyond to make my stay comfortable. The rooms are pretty basic, no complaints. They do have a pool and hot-tub, both are pretty standard. The meeting rooms are very large and modern. I would definitely recommend staying in this establishment.

The hotel room itself was good with the exception ...

The hotel room itself was good with the exception of the curtains. I tried to sleep in on two mornings, but the black out curtains let light in at the bottom and reflected off the window seal and the air conditioner. With the hotel not being even half full, I would have thought they would have occupied rooms spaced apart (For covid reasons and so you can social distance while getting into your room and going through the hallways. Most people would take off their masks when exiting the elevators.) but they were not. Had people across and on both sides of me.

I should have called ahead of time to see about the possibility of getting a room upgrade, because I might have stayed at a different location. I was told at check in that there were no upgrades available because of a group staying there. There was hardly anyone there on a Tuesday night and the first parking lot was maybe half full (Zombie land, no one around....). I checked the next morning and was told they were expecting 150 more people to check in Wednesday. If the lady told me that on Tuesday then I would have believed her.

No breakfast because the restaurant was only doing lunch and dinner this week. I had to get free premade stuff from the coffee shop, which was just okay.

The staff was great, very attentive and helpful. T...

The staff was great, very attentive and helpful. There's a new section in an old section -the new section was nice. I had a few problems in the room, but they were all promptly attended to. I am a Gold Member and they had some nice perks for us. They have a shuttle to and from the airport on a regular schedule. The view from one of the top floors is quite stunning

Great service, especially at the front desk. The...

Great service, especially at the front desk. The rooms are pretty updated but some parts falling apart (the walls in the bathroom were gross). Room service was great. All in all, a solid stay.

This place is over-priced, particularly since our ...

This place is over-priced, particularly since our bed had a canyon in the middle that would have felt at home in Arizona. All the furniture in our room was chipped. Way too much light leaked in around the window and door at night. It was fairly quiet, but I still couldn't sleep on the sloping bed in the bright room. Also, be careful at the Starbucks--they serve their venti drinks in 16 oz. cups. This place will rip you off any way they can.

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DoubleTree by Hilton Bloomington Hotel, Minneapolis South

DoubleTree by Hilton Bloomington Hotel, Minneapolis South

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