Dirigo Management Co Review

Poor communication and Little motivation to help solve issues when they arise. After hours they farm out to out-of-state answering service. They do seem to be good at offering platitudes on the google review board though!

[EDIT] And I understand that a management company that posts tow-zone signs without contact telephone number to RETRIEVE a vehicle are probably poorly run, if not negligent. maybe dmc has been spending too much time tending an online reputation with vapid google responses to real issues. One star too many.

Crystal has goes above and beyond for me throughout my rental experience with Dirigo Management , I can t thank her enough!!!!! Would absolutely recommend using this company

We have an elderly parent who has lived in Holt Hall for the past two years, and we have always found the management prompt and professional in its response to all our needs. With the current Covid-19 lockdown, the property manager Kathi in particular has gone above and beyond in looking after the safety and well-being of our parent. We are ever so grateful for the human kindness of this establishment and would recommend it to others.

I have been living in one the buildings that Dirigo manages in Portland for the past 5 years and have found them to be excellent! The building is newly renovated and very well maintained. On the few occasions I have had a maintenance issue, they have come the same day I called or emailed to fix the problem. Everyone that I have interacted with has been friendly, professional, and helpful. I would highly recommend Dirigo to anyone!

After having a not so great experience with another local Property Management Company I continued my search for a rental that met all of my needs in Portland and I found a few beautiful listings on Zillow, posted by Dirigo Management Company that peaked my interest. I sent an email to inquire about the rental further and almost immediately my email inquiries were followed up by a phone call from Crystal, the rental agent. In a matter of minutes we had scheduled a time to meet the following day so she could show me a couple of different units downtown. She was running a few moments late but was prompt in giving me a call well beforehand to let me know she would be a bit late (she was only 2 minutes late). Upon arrival the agent was kind, respectful and very professional. This experience was by far above and beyond any I've had in the past, she provided more than amply information that she had available pertaining to utilities and such which was also very helpful. Although I didn't decide to proceed with either of the rentals I saw *for one reason or another* I will most definitely be keeping an eye on their website for additional availability in the near future and will be sure to tell all of my friends!!!!

Dirigo Management is a great company. If you are looking for a management company for your commercial space choose them! Super responsive to any issues we have and always willing to work with our requests.

I've rented office space from Dirigo Managment Co for over 10 years. They have a great team. Very responsive to their business clients. The maintenance team works hard to keep our building in good condition.

Wonderful experience!! Absolute pleasure to work with.

We have been at our Saco duplex that Dirigo manages since it was built 15 years ago. In all those years when we have had issues they have been quickly addressed and they have communicated with us on the progress being made during these problems.

Crystal Auger has been my go to person for years and she is excellent in listening and taking care of our concerns at all times. Thank you Crystal for all your help.

I live in Dunstan Crossing in Scarborough and we have Dirigo Managment as the company that is managing our association and I am not happy with them at all as I serve on the Master Association Board and I feel their communication is not good at all, I feel that mismanage our money, I truly don't believe they act in this associations best interest at all as have asked multiple times if they have actively seek bids for different property maintenance companies they claim they have but nothing they have done proves it, they have spent money when we have not approved the spending and as every association should have a solid reserve they have put us in a place of month to month which is terrible. I along with a least three other board members are going to push and do everything we can to remove them and hire a new company that will act in the best interest of our association.
Being at meeting and just trying to go over financials and being told to me that we need to not spend a lot of time on them by the property manager is not acceptable or getting an email that was address to me and the president of the board explaining they needed to take what little reserve we had to pay a bill that was submitted from months back and ask both of us not to say nothing to the rest of the board which I will never do as we have the same common interest as this is our neighborhood.
I have really tried to give them chance after chance but in my opinion based on facts they are a very disorganized company that does not have the ability to act on the best interest of the people that hire them and their communication skills are absolutely terrible.

My husband and I rent an apartment in the Diego managed JB Brown building at 537 Congress St. in Portland, Maine. The building is very clean and obviously well maintained. The few minor issues that have cropped up during the past two years were always promptly addressed with a single phone call. over all, we couldn t ask for better landlord.

Over the years my husband and I have leased three properties through Dirigo Management Company, and they ve consistently provided first-rate property management services for our rentals. Managers and staff are just great very friendly and helpful. Whenever you have an issue, response times are extremely fast, and any concerns are dealt with competently.

I really like that the company conducts regular equipment maintenance checks to keep your unit s heating/cooling/hot water, fire alarm system and appliances in top working order. Company management also makes sure buildings are kept clean and the plowing and waste removal services arrive on schedule.

Dirigo has a modern communication network in place that gives tenants multiple ways to contact the office. When I recently had a minor issue in our loft, a maintenance person arrived within hours - which was impressive considering I'd only made the appointment that same morning.

Overall, our experience with Dirigo Management Company has been terrific.

I've been a residential tenant of a property managed by Dirigo Management Company for over 3 years. The staff has been very helpful and attentive. Any maintenance issues that I've had were addressed promptly and courteously. If my rental requirements change I will ask Dirigo if they have properties that will meet my needs and expectations.

Dirigo management is by far the best management company I ve ever worked with. I have lived in an apartment through them for about 4 years total. They are extremely quick to respond, easy to reach, and happy to help with any questions or issues.

The building is gorgeous, newly renovated, and I really have never had any problems. They come same day to fix a problem if you have one.

You really will not get any better than Dirigo!

I have been a tenant in a property managed by Dirigo Management for several years. I can't express enough about the attention to detail in my building with regard to general maintenance, super quick response to maintenance requests (usually completed same day) and professionalism of the staff at Dirigo. Not only is Dirigo efficient with regard to the above, any questions e-mailed to the staff results in super fast response and/or action taken, whichever the case may be. Great team!!

They manage a lot of the buildings in Portland Maine. And definitely should be avoided. I lived in an older building in the area and the location is great in general - close to restaurants. However, it was fairly noisy. The building super is awesome too. However, the actual property managers are awful. They never respond to phone calls/maintenance requests. There are days with too much heat in the summer and too little heat in the winters. The washers and dryers don't work more than 50% of the time.They also verbally say things that contradict with your lease. They will do anything to get you to sign the lease and then good luck. So be careful.

Crystal Auger was very responsible, timely feedback to the client about my condo, and patiently put forward many very feasible Suggestions for my condo lease. Thank Crystal very much for the service she provided me in the past two months.

The Dirigo team are great stewards of the commercial property where my business is based. They handle our rent, building upkeep and day-to-day management of the property. They are quick to respond, always courteous and very professional.

Patrick Roche, CEO Think Tank Coworking

Everyone is kind, professional, helpful and prompt in response. The maintenance team is fantastic and always willing to help.