Devon Nissan Reviews

Purchased a car here sales team was very helpful and a huge thank you to Furlow King he helped put tremendously.

Very welcoming and simple buying process. Also have programs for bad credit financing.

Horrible experience for my daughters car. It had been serviced a few months back when we acquired the car. She requested inspection and servicing as it was new to her. after some repairs which took longer than expected it was returned and shortly after the service engine light appeared. when we went back they indicated that they did not change the oil and the tires that past state inspection were dry rotted. 4 new tire and an engine treatment later we will never return to this dealership. To add insult to injury before they even looked at the car for service they had their sales person call and offered us a "great deal" on a trade in in the hopes to sell a new car. Shady sales tactics for sure.

I am very grateful of the department of parts for their kindness and speed when it comes to making my orders for parts, for sure I will be recommended

I am changing my review. Tj is going to come to my house to update paperwork

I have bought Nissan Rogue 2016 on May 31 st.

Good people and great support

Especially Sales Person MAMEXAALI M BAASIN is good person who explains everything about car ...Great..

TJ was are the best!!! He were so patient with me and explained every thing so well in layman s term for you to understand. He made my car buying experience one that I will never forget. I m so in love with my new car

Great Dealership! Recently bought a new car and had a very good experience. Had purchased last car there and had a great experience then, as well. Till is wonderful to work with and an asset to the dealership! Great team. Thanks Alex, Paul, TJ and Till!

I just moved to the philly area from out of state and was very concerned about getting a vehicle suitable for winter. I don't have the best credit so when I heard from a coworker that Devon Nissan can make any deal happen, I thought I'd go check them out. When I say I was astounded at how smooth and well-run this dealership is, that is an understatement. I was in and out with no hassle thanks to the great work of my salesman Collin Rikard and now I have a brand new Nissan Rogue that I'll be loving for years to come.

While buying my first car Keith Hunter gave the best first time car buying experience ever. He answered all of my questions and was genuine about it. He showed me that he loves his job and cares about the people he helps. More salsemen need to be like him

Very Nice & Proffessional ! 1st Time Buying a Car & My experience Here Was GREAT Got Me Into a brand new 2017. Everyone was nice, helpful & Again Professional! Jeremy Campbell Helped Me Threw It All I Would Highly Recommend This Dealership !! HIGHLY

TJ , from Devon Nissan was very helpful in helping us purchase a new vechicle. He said he would make me smile. I m smiling He did the Damn Deal!!!

I had to wait 4 hours for a inspection!!!! I understand that they are trying to fit everyones car into the schedule, I completely understand that. But every time i go to get something done to my car i always end up waiting very long hours. An inspection should not take tht long.

Thank you Devon Nissan!! Go see their new management team. Ask for TJ my salesman and he'll hook you up with a great deal. They were very friendly.

Just wanted to say thank you to Pedro Lopez for giving me such a great and trusting experience on my new car love it sooo maaachh. If anyone is stressing out about trading in or buying a new car, Pedro is your guy he definitely does not disappoint.

Never been here but the ads keep showing up everytime I watch a video on Facebook and there annoying

Very unprofessional staff. I have been waiting for my car mats and second set of keys for 3 weeks now and no answer and when they do answer they say they will call me back and never do. I do not recommend.

I do not recommend them. They never answer the phone and when they answer they tell me that they call me later and they never call me. They are very dishonest and irresponsible.

My salesman TJ was wonderful and great! The energy was amazing!! Thank you Devon Nissan!!!

Walking into this dealership, I honestly didn t know what to expect due to my credit. However that s when I approached by Mr Keith and he completely redefined a term that i always believed I fully comprehended. That term is phenomenal, and I m convinced I ve now discovered a new synonym for phenomenal and it s Keith Hunter. He gave me an amazing experience not to mention a beautiful vehicle despite my credit hardships. Mr. Hunter i want to thank you so much for being such a great host for me and my family and putting us in a position I doubted we could be in. It was a honor working you and I wish you the best. If your reading this post and need a vehicle not only would i suggest Devon Nissan to you but more specifically work with Mr Hunter. Not only will he help you in the same manner he helped me, he will also help you understand what phenomenal is. Thanks again Keith!

Jakeya was amazing, very helpful and determined to get me into the perfect vehicle! She made my car buying experience extremely simple and easy.

Have been coming here for years and this is the last time I will ever come to Nissan. I tried to get my car fix which has a fuel level sensor that need to be replaced and they told me I had to wait a month for my appointment. Which this means that I ll be driving in a car that at any moment the engine could stall which is very dangerous and all he said was you can call roadside assistance if you do stall like you re telling me that I have to put my family in this car and hope it it doesn t stall for a month?! This recall effects a lot of Nissan cars and just because mine was not on the list it doesn t mean I should pay for it when my car is not the only one (code P0463)

GREAT, GREATER, GREATEST EXPERIENCE

FROM THE BEGINNING GREETED VERY WELL, WANTED NEW CAR, BUT DID NOT WORK OUT. WAYNE KEPT OUR HEADS UP, AN DID NOT GIVE UP UNTIL WE GOT WHAT WE WANTED. ALEX GAVE VERY GOOD INFLUENCE ALONG WITH WAYNE. WIFE WAS VERY DISAPPOINTED AT FIRST, BECAUSE COULD NOT GET NEW CAR. WAYNE WORKED HIS MAGIC AN KNEW HIS STOCK PILE. PUT US ON TO A GREAT 2007 MAXIMA MORE IDEAL THEN THE 2014 SENTRA MY WIFE HAD HER EYES ON. ALEX VERIFIED THE GREATNESS WITH THE MAXIMA, AND MY WIFE WAS ON IT. WE LOVE THIS CAR!!!! PLUS ALEX HOOK US WITH THE WONDERFUL 2 YEAR PROTECTION BUMPER TO BUMPER FOR A GREAT DISCOUNT. I WAS PAYING MORE FOR MY KIA SPECTRA COMPARED TO THE FULL PACKAGE DEAL WITH THIS MAXIMA AND COVERAGE. OH, AND TOM STELZER WILL KEEP YOU LAUGHING STRAIGHT TO SIGNING FOR A GREAT DEAL OF AUTO'S. I WOULD RECOMMEND THIS DEALERSHIP OVER A FINE RESTAURANT. KEEP UP THE GREATNESS GUYS. I'll BE BACK! in my Arnold voice, lol.

Spoke with Mike N. in regards to possibly purchasing a new car and he was so much help. Very honest and straight to the point could not be happier with his service!!!

My experience at Devon Nissan was wonderful. My salesman Ryan Comber has wonderful patience and he didn t pushed me into making any decisions right away. Gave me a few minutes (or more) to decide on what vehicle I was interested in getting. I would recommend my friends and family to deal with this wonderful gentleman.
Chris, the General Manager at Devon Nissan is just as wonderful as Ryan. Like their ad says just do the deal and this is just what Devon Nissan does. Whenever you return back to the dealership, they greet you the same way as the first time. Excellent customer service.

I just bought my new 2020 Rogue from Devon Nissan. They were friendly and even took their time to explain everything. Come see these guy's and you'll see why I'm excited.

Very easy experience. Jordan did a great job walking us through the process and working with us until we were happy with the deal.

Thanks!

I was skeptical about coming to a real dealer to get information about buying a new car but Keith (i believe he said his last name was Hunter) eased all of my skepticism and now whenever i look to buy a car Devon Nissan is the first place i will come.

Great selection at Devon Nissan . I was very impressed with the customer service and knowledge of Keith Hunter. He was very nice and patient in helping me. This was the best car buying experience I've ever had. I highly recommend going to Devon Nissan and be sure to ask for Keith he will give you excellent service with a smile.

Til Madrigale is the best sales person I've ever met in my 38 yrs of buying cars. I bought a certified Rogue in 2015 from her and 6 months ago found out that it was never registered as a certified vehicle. She took on everyone up to corp to prove that it was and today they acknowledged it. She has her customers backs like no other sales person I've ever met! You will not regret buying from her & I've bought 2 Rogues from her!

I haven't actually purchased a car from this dealership yet, however, I did have the pleasure of meeting Keith and his team to help resolve an issue that 2 other dealerships and MULTIPLE channels over the phone could not fix. Keith immediately took ownership of the issue (even though it involved a completely different dealership) and got us back on track to where we needed to be.

While waiting for our car to be serviced we walked around the dealership to look at other cars and everyone from the service department to the sales floor was extremely friendly and welcoming. I'm a retail store manager myself and I know that you can coach customer service but you can't fake great customer service and that's exactly what Keith had. Unlike other dealerships that I have been to, at no time did I feel pressured into talking about buying a car and he was still friendly even when I stated we were just looking right now.

Based on what my wife and I experienced , I can tell you that we have already been discussing getting a new car and I know the first place that we will go to get it!

Thank you Keith we will see you soon for our new maxima

Thank you Alex Garcia. It was great working with you. I d recommend you and your dealership to anyone looking to buy or lease a car

Well taken care of. Oil change and recall done in sufficient time and didn't waste my morning

What an OUTSTANDING place and phenomenal sales staff. After the education I received from the Luidgi & TJ on the sales team and OUTSTANDING offer, I purchased a 2015 fully loaded murano and got out of my 2008 edge I was upside down in about 10k. I do a lot of business In my field and their customer service was excellent!!! Not to mention loving my car.

I'm in the process of purchasing ANOTHER car from Devon Nissan. I have a 2017 Rouge that I brought in 2016. The car is amazing....My sales guy Mamexaali N' Diaye is a customer's sales person meaning he listens to your situation and circumstance and then he works hard to nbn eat you where you're at.
The service department is excellent and they are professionals in every sense of the word. Kudos to Devon Nissan

Came in for service and didn't think i was going to by car but Nancy from service recommended i speak to Lou and he helped me get out of my lease early. Everyone was nice and helped me. Shout out to Lou, Dave, and Mary.

After a long and arduous search for a new car I found the courage to give it one more go around at Devon Nissan. Partly due to the fact that I had heard via word of mouth that they had great customer service, and when I say I was not disappointed, I truly wasn t disappointed. The gentleman that was a tremendous help to me was Mr. Keith Hunter. When I say he gave me the most astounding customer service, he answered all of my questions, and I had A LOT! (Buying a car is a big deal.) Mr. Hunter was also very knowledgeable; he truly loves what he does. Thank you so much for all your help Mr. Hunter! My new car is now a whole lot closer than i imagined !!!

Jose rook very good care of me and my so I will definitely shop at Devon Nissan for my next car too.

Getting my new car ready for me....great dealership, would absolutely return. Jordan and Terrance were awesome. Can't say enough good. Thank you for a pleasant experience. We would absolutely return

I had received in the mail a "lottery ticket" from Devon Nissan. It seemed I had won by their rules as I had gotten 3 in a row for the card. When I arrived they immediately had a sales person outside to talk with me and first asked what year my current car was then asked why I was there. I mentioned the ticket and he said he could help me with it. He took down my information and kept consistently asking about my car. Such as do I own it, and asked if I were to trade it in what was my budget, he asked for my financial situation as well as my salary. I didn't feel comfortable sharing this however I didn't think it mattered at the time. I had indicated I was not there to trade/buy a car. After taking my information, he went and got a manager to try and convince me otherwise, asking what my dream car was then suggesting a Model that they had in stock. Again I indicated I wasn't there to buy/trade a car. So they proceed to, what I could assume is make a photocopy of my licence and information for their records. The salesman escorted me to the game board for the "lottery ticket" and indicated that I hadn't won since the confirmation code didn't match. Even though on the card it indicated I was to win the cash prize. I was instead given the consolation prize of $100 worth of gift cards. Or so I thought until he pulled out a pamphlet for me to send a mail-in rebate to a separate company, who they are probably partnered with. Not to mention the salesman gave me a new fake PA scratch off ticket, with no QR code to redeem by any normal means. After the salesman left the manager pulled me aside and asked me to pull out my phone and give a good review for Clarence. I told him that I would do no such thing as make a good review for those that request it. A review is something earned not bribed. Such as this one is. I was then escorted out, and the manager one last time tried to convince me to trade my car for a newer car. I left, to hopefully never return.

Thorough, fast, and was extremely reasonable. Lou was very enjoyable too work with.

After 50 years of buying and leasing new cars, the experience of leasing a 2020 Pathfinder from Devon Nissan was the easiest and most enjoyable of them all.
The salesman Jose Delgado was terrific. Great at listening to what I was looking for and responding with information. Also very friendly and excellent knowledge of the Nissan cars.
The Financial representative Christopher Southworth was very efficient and quickly produced the paperwork to complete the deal. It made the transaction go very smoothly and I felt great after deal was done
The sales manager Terrance was also very instrumental in handling details and very helpful in the deal.
Tom Hanley
Exton Pa

TJ is the best sales person ever met I always will go to him and all my family friends as well
He made sure I was satisfied at all means
Went over all the futures and benefits off the 2019 Sentra if you go to devon nissan make sure you ask for him his very honest person.

I worked with Jalexa and she was a pleasure to do business with. She was very kind and knowledgeable of the product. I loved it there!!

They took care of my auto needs! Excellent staff and very friendly! Check them out for awesome deals!

Great customer service. I was given detailed info when searching for my first car purchase. Pedro Lopez, in particular, had patience and was a gentleman! I would recommend this dealership to everyone

Jakeya is nothing short of amazing and wonder got my 2019 Nissan Altima from her a couple months back and had nothing but a great and wonderful experience.

Making a big purchase such as a car may have one full of anxiety & uncertainty. This describes me as I was driving to Devon Nissan. I was greeted by the best salesperson I've come across, (sending those feelings completely away)her name is Til Madrigale. I told Til ,what vehicle I wanted & that I was not spending my whole day here.Til listened & jumped right into action. Her mind was putting a check mark on everything I said I wanted. Til explained to me everything in detail, making sure that I understood everything before I walked out of that door. I'm big on customer service& Til nailed it!! thank you for erasing my anxiety/fears and helping me get into my new vehicle.
Anyone looking to get into a lease or purchase, I highly recommend Til Madrigdale.

Thank you, so much!
Samantha

Every time i come to have any of the nissans that I ve had or have it s always the same nice respectful and pleasant employees in the service department and even when i talk to other sales or parts employees. Keep up the great work Devon Nissan

Friendly and helpful staff. I will be recommending to friends and family.

I brought my 2002 Sentra here with an intermittent no-start issue. It was diagnosed to be a fuel pump, and a new one was installed. The same problem returned within two weeks. I brought the car back, and they now diagnosed it with a problem with the car's relay system. So I paid for another repair. Sure enough, within another two weeks, the same problem returned. I brought the car back and was personally assured by the Service Manager that they now properly diagnosed the problem as the Engine Computer, a repair that would cost over $1000. Angry, I authorized it. When I went to pick it up, the car would not even start on the Nissan lot. They now believed the problem was the timing chain, which they repaired, this time at their own cost. Sure enough, the next morning, the car would not start. This time they couldn't even come up with a reason why. Even their customer service was poor, they refused to comp a two day rental car while they attempted to diagnose the problem for the fifth time. After $3000 in repairs, I did not expect a still-broken car and to be nickel and dimed on a $60 rental. I eventually brought the car back during cold weather as they had recommended, and they were able to presumably fix the problem this time as it starts perfectly currently. I am happy to have a functional vehicle, but overall still could never recommend this company to a friend. I do not expect to have to bring a vehicle to a repair shop for five attempts at diagnosis.

Amazing dealership with friendly, knowledgeable, no haggle people! Chris and Maria made this the easiest car buying experience I have ever had. They came in with a great price and did everything they could to get a great deal. I HIGHLY recommend this dealership!!!!!

Jakeya sales and customer service I can sum up in one word fabulous. Will be sending all my friends and family in the market for a car

I m loving my 2015 Nissan Altima. Jakeya Pearce was an amazing sales women ! She found the perfect vehicle for me with literally everything I wanted down to the color of the car! She was extremely friendly, had great communication skills, and was magnificently patient. I am so glad I chose this dealership and ran into this beautiful woman.

We were ripped off on our trade! Went to buy a Juke, Was told BS. Sadly I wasn't present and they took my partner for a ride. Was told that we had to have the extended warranty or we wouldn't be approved, HORSESHIT!!!! Was told that I didn't put new tires of my Trade, I have the receipt! Terrible Terrible People! DO NOT BUY FROM HERE! I am reporting them as we speak! These comments of these poor other people are not making it up they are Victims too! DONT GO HERE!!!!!!!!!!!!

I had me car service for the second time at your dealership and both times when I checked the vehicle in I asJed for it to be washed and both times it was not. They always they came up with an excuse. I guess me coming from The Lexus family where the car is always washed. I guess I got spoiled. P.S the service manager was very nice.

Excellent customer service, patient and eager to help. They are willing to go over and beyond.

Ryan is the best. He will not disappoint you. The new management team is awesome.

Wait times are up to 2 hours for simple routine maintenance. To me, this should be 1-hr or less, if managed appropriately (unless of course something specific is found with my vehicle that needs further troubleshooting).

Jose Delgado help us out to obtain not one but two cars he was very helpfully he guide us each step to get us the best deal and explained everything to my wife and Me he was so attentive I recommend him to help you find your next car like they say ( Just Do The Deal)

Jordan Brown was my sales rep. Walked in and walked out in an hour with a new car, and they gave me a great deal on my Nissan Versa! Thank you Jordan!

I was recommended by about 3 of my family members to contact Malik regarding a new car. When i contacted him i honestly did not think that he would be able to get me into a car only because I m still building my credit & my history overall is still in repair. Let me tell you he was SUPER positive & patient from day ONE!!! His demeanor was very welcoming & i instantly felt at home the moment i stepped foot into this dealer. I ll always remember how easy he made this process feel & I ll always appreciate the service i received from Malik. I now own a brand new 2019 Nissan Sentra

The owner Steve is a liar ! He Reyes robbing me for 2500 check I have all the messages I will be posting on Facebook for the world to see he lied he told me to give him a check just so the bank can do the deal until my payment went through on top of that he said he would just take our old warranty money that was 1800 and he would eat the rest he is a liar DONT go there he is a snake in the grass not only did that but tried getting a lawyer saying we owe him 2500 when in reality it was 1100 he's a crumb I would never buy a Nissan again because of this

Nick is a cool guy who listens to his customers and delivers.

From the minute I contacted this dealership through the purchasing process, everything was done professionally. what made it special are the people who work there. Everyone is courteous and caring and all go out of their way to make you feel at home, didn't matter whose customer I was, everyone was looking to make sure I was comfortable and all would answer any question I had. Til is such a great sales person but more importantly a great person. I made my purchase and have never been more happy and surprised by the friendliness of every person working there. Be ready to spend time there because they will keep you there until all questions are answered and they are sure that you have the information to make an informative decision. Looking for a car, new or used, go the Nissan of Devon, you won't be sorry. They truly make you feel part of their family.

Awesome staff, Nate is the kind of guy you wanna have a beer with after signing the lease. Nate has such a warm and welcoming personality and is hilarious to talk to! Definitely make it a point to sign with Nate for the best experience.

Came to the dealership because there was an advertisement on their website saying that they would pay off a car loan no matter what you owed on the loan. I was interested in a car, test drove it, and fell in love with it only to be told I was getting the trade in value of my car. I understand getting trade in value, but don't advertise it as paying off my loan if you're not actually going to do that. False advertisement. Everybody on the sales floor was super personable though.

From checking in to checking out the service was excellent

My husband and I had the best experience at Devon Nissan. We came in expecting to be treated the same way we had been treated by the last 2 dealerships we had gone into. We do not have the best credit and the last 2 places had made us feel like we were less than human and did everything possible to make us feel like we couldn't get what we wanted or even come close to the payments we wanted. Our sales guy Mamexaali was awesome. He took the time to give us options and not once make us feel bad about our credit. The entire staff was friendly and happy to have us there and be at work! It was truly a team environment. Steve even took the time out to take a picture with us of our new car. I will always suggest this dealership to anyone!

I had a good time purchasing my vehicle with Aleena at Devon Nissan. Great customer service was what I appreciated.

Moved to PA from MD. Devon handled my inspection and emissions for registration in PA ... for less then I could find in the area. I called and they took me same day. They even washed Gracie! Will definitely be bring her back for her appointments! And I will get my next from them!

Jakeya Pearce l knew all my life she is a respect full caring wonderful business woman who loves people Wonderful mother Who takes care home I love doing business with her.

Excellent staff! Leased my maxima back in January, and have nothing but a great experience since. I have serviced twice and both times were in and out, when I purchased my car the entire dealership made me feel like I was comfortable and at home !

Thought that buying a new vehicle was going to be a headache, but with the help of Jakeya Pearce, it went smoothly. I was able to buy the perfect car for me at a great price.... thank you for all of your help. I recommend this place to anyone that is trying to get a new vehicle. Make sure you request Jakeya, she is the best.

Nancy Percillo was an amazing service officer. She really took care of me!

We had such great experience at Devon Nissan Maria Matt and Steve got the deal done.I live in North eastPhiladelphia and it was defiantly worth the trip .It was the best car buying experience ever.I have had quiet a few cars in my lifetime and would say this was best ever.I will defiantly go there again . Take a trip and experience the friendliest team ever.

TJ made my experience buying my new car quick and easy. He went over everything with me about the car and financing seamlessly. Good guy to work with, I recommend him and Devon Nissan for your new or used car needs.

Well, that couldn't have been easier! We felt like family by the time we left. My wife got the deal she wanted on the car she wanted. TJ was incredibly helpful. 90 minutes in and out! Let's add a sixth !

My experience at Devon Nissan was by far the best car buying experience I've ever had! Jakeya is the amazing saleswoman who made that possible! Thank you for getting me into my new Armada!

The warm welcome that Devon Nissan gave me was amazing! The person who assisted me was Madison Wittenberg. She is extremely relatable, honest and knowledgeable.

The service staff was courteous, professional and thorough with everything that was done.

I came to Davon Nissan seeking a car that could fit my family comfortably at a reasonable price. I came and talk to a sales rep then the owner Steve came out and not only manage to lower my monthly payments I didn't have to give any money down at that time. I would highly recommend this dealer....

The sale associate Til and the whole staff were the best and I got a great SUV too. Thank you!!!

All staff make you feel like family. Outstanding Customer Service and they truly help you find the vehicle that will best meet your needs. Worth the drive from Philadelphia. My sales representative Til provided outstanding customer service and explained to me how to properly use some new features on my car so i could utilize them properly. Til truly understands the importance of excellent customer service. I highly recommend buying your new car from Devon Nissan. Im spreading the word to everyone i know to go to Devon Nissan and Ask for Til in Sales and tell her Robert Hargreaves sent you! JUST DO THE DEAL!!

I LOVE THIS PLACE! I got what I wanted 1st the price I needed. Great customer service with lots of smiles. No pressure. I simply told them what I wanted & they delivered. I am now a customer for life! I MADE THE DEAL AT DEVON NISSAN!!!

Jakeya treated me GREAT all my questions were answered

TJ did a great job helping me buy my first car. I was in and out quickly and it was a pleasant experience. He was very helpful answering any questions that I had. Terrance was also very helpful and friendly. I would highly recommend Devon Nissan.

Keith Hunter. Ask for him if you go. My experience with him was beyond what I imagined. I was welcomed as soon I stepped foot in and left with my brand new car in awe! I've heard many horror stories about salesman taking advantage, sugarcoating, etc. Next thing you know you're struggling to afford something you thought you were getting a great deal on! Keith explained the ins and outs to what I was deciding on and was super kind in telling me that I was out of my reach for some other vehicles lol. Thanks again! You were appreciated. Stop through and ask for Keith.