Dave Edwards Toyota Reviews

Always great service with timely repairs. Always true prices on my next vehicle.

I had a nice experience with my salesman, Ronnie Ray. He didn't push me to buy. He told me all about the vehicle with knowledge.

Great, professional, and friendly service! I've been taking my car to Dave Edwards for the last couple of years and have only good experiences. Chris Shear is always helpful, explaining everything and answering all my questions. Highly recommended!

Maurice parker was my salesman and was exceptional. His knowledge of what Toyota had to offer and the fact that he got my payment where it needed to be was beyond what I expected. Thank you.

We had a great experience at Dave Edwards Toyota; the sales and business staff (Mike Towe, Matt Culletto, and Roberto Diaz) are knowledgeable, friendly, honest, and not pushy at all. They worked within our budget and helped us find the best deal. If we ever look for another vehicle, we will definitely go back. Highly recommend this dealership:)

We, personally, just purchased out 5th vehicle from Dave Edwards Toyota AND because of the excellent service we receive, our daughter, 2 of my sisters and my niece have all purchased vehicles, all within a 3 year period. We all like the friendly and patient atmosphere. We have never felt pressured. This dealership has high moral and ethical standards and they've earned our business as well as our respect!

Had a great experience, very nice and helpful. Endy Gamboa provides a great test driving experience and look forward to coming back again.

Went to there pre-owned lot and met with Scott and was very happy and pleased with his attitude and desire to find a vehicle in our price range. We walked away with a 2014 Camry hybrid great ride and price, after leaving the dealership discovered the Bluetooth was not working and could not use the hands free, the navigation, radio all worked but no hands free. We went back about 3 days later when we went to pick up the 2nd set of keys, I spoke to Scott about the problem with the Bluetooth (I kind of expected them to blow me off seeing how the vehicle came with no warranty) but to the contrary Scott took it right back to service to see if they could correct the problem, they came back with the problem was in the radio and would need to be replaced, very expensive. After all that Mat (I be leave was his name) the pre-owned service manager got involved tried his luck with no luck but then started doing some research and found a possible fix, he took the car back to service and had them do a software reload on the entertainment system, a 1/2 hour later everything was working just fine. Many thanks to Scott and Mat for all there efforts and the people in the service for sliding my vehicle in, that software upload saved me about $1700.00 the price of a new system, expensive because of all the features the system entails. Very happy and will remember them into the future. Thanks job well done

I needed a car that was vegan (has no animal products such as leather) and Megan Mallia went above and beyond to make sure that I got a vehicle that I could feel good about. I also needed something that would be perfect for the kind of work I do and the RAV4 ended up being a great fit.

Thank you, Megan, for giving me outstanding customer service and helping me find the vehicle that was a great fit for me. I ve had my car for about ten months now and I m still incredibly happy with my decision.

I had contacted 8 Toyota dealerships in SC, GA, and NC with a tight budget to get a new 4Runner. Martyn at Dave Edwards was awesome and the only salesperson across the 8 dealerships who was able to get me a new 4Runner within my budget. He is amazing! Definitely will be buying my cars here from now on.

I had been looking into purchasing a truck for quite some time now. I went to multiple dealerships but continued to feel uneasy about my trade in value and the service. Abraham was laid back and down to earth which made the buying process simple and stress free. Would highly recommend.

Bill was a pleasure to work with and made the entire process easy!! Would love to use him in the future!! Drop by to see him on your next car need!.

We found a used car online and inquired about it. It was just obtained the day before and wasn't even put down on the lot ready for sale. We dealt with Scott Barnes and he was sensational. Since it was so new to the dealership it had not been through the inspection so when we test drove it there was a vibration but other than that we wanted it. Scott and the staff made an arrangement with us so we did not have to buy it, just do some initial paperwork to show our commitment to buy it. They did the work on it and when came back on Monday, test drove it and it rode very nice, no more vibration. Scott was so friendly to our family, answered questions, showed us the features of the vehicle and the staff was great too. We are extremely pleased with our vehicle. We did find something cosmetically wrong after we brought it home so my wife brought it back the next day and they are ordering the part to replace it without any issue. It was a great experience.

I would like to thank Miguel at Dave Edwards Toyota Spartanburg for a outstanding job , the process was pleasant and quick , Miguel treated me like an old friend , Thanks Miguel for excellent buying experience , will do business again at Dave Edwards

What an awesome car buying experience. Thomas Hawkins is the best and I love my new Camry. This is the 4th car I have purchased from Dave Edwards and have not been disappointed yet!

My phone inquiry of a specify vehicle was the start of a telephone marathon. I was transferred 4 times with a promise of the price and verification that the vehicle was still available for sale (on the lot). This information was for my ability to research and compare similar vehicles for the best buy.
Each person requested my personal information, such as full name, telephone number, address and email. This information was not necessary for the simple request I made. As well as I did not want to be placed on another marketing list yielding constant unwanted calls, junk mail to my home and spam filling my email.
Therefore, I provided a 1 star rating for the company. As a potential customer I desired straight forth, honest responses and respect of my time.

Very efficient service. Completed in less than 30 min

The appointment was fine. Waiting room and restrooms clean. Staff was courteous. Chris the service manager was professional and thorough. The young lady who greeted us (desk on the right) was very nice. We
live in Taylor's and bought from Dave Edward's in Spartanburg, no regrets. We've got a lot more trips to make
I hope they all go as well.

Thank you Ronnie for your help in finding the perfect vehicle

After a week of texting set appointment to go look at new vechicle ( Tundra ) . Drove over an hour to have the worst experience ever , the sales guy acted like they could care less if I bought from them or not . But would like to thank them though , because I left out and drove to Greer and bought a new Tundra from the dealership there .

Had to stop by Toyota in Spartanburg. They found a had a nail in my tire which was able to be patched. My representative Chris Sheer had me back on the road in a heart beat. The waiting area very comfortable. Loved looking at the pictures the owner took himself. Thank you Chris and Dave Edwards Toyota.

I didn t buy my RAV4 from Dave but I did buy new wheels got them installed and had my first service they are very caring compassionate staff brought my 130 lb mastiff with me they were so good to her brought her water made her feel comfy it was an awesome experience for both of us

Ask for Mike Ledbetter we got a great deal on a 2014 Highlander

Even though we used a 3rd party broker, this was without doubt the best car buying experience we have ever had. Notwithstanding the excellent deal we got both on our trade and new purchase, there was never any 'hard sell' tactics, no bait and switch and none of the usual mind games you tend to get with car dealers. It is evident from both our own experiences and reading other customer reviews that the Dave Edwards philosophy is based on professionalism, integrity and earning the trust of their customers. Tony Jackson our sales person was the complete antithesis of the stereotypical car salesman, quite outstanding and a joy to do business with. John David Ledbetter, the business manager, also deserves special mention. His job, besides the paperwork, is to sell additional products and services (he wouldn't be doing his job if he didn't) but again, not once did we feel pressured. Moreover, John David also worked to get us a better finance deal than the advertised rates. It's very rare that we write reviews, and generally only if the service we have received is outstanding or abhorrent. In this case it's most definitely the former. Would have no hesitation in recommending Dave Edwards to anyone looking to purchase a car.

Dave Edwards Toyota is a great place to go for Toyota repair. It may not always be the cheapest, but if you want your car to last, take it to the dealer.

Great service. Courteous and repectfull. These folks went above and beyond the call of duty to repair my 2020 Toyota Corolla. Special thanks to Ferris and all service techs.

Pricing on an oil change was fair, it the wait was long.

Great service at a great rate. Great people willing to do anything to help.

Helpful staff but a little too aggressive if you have decided not to buy. Easy to see stock.

Very professional sales staff. Transaction was seamless. Very happy with our purchase.

If you are considering Dave Edwards for service, I strongly urge you to reconsider. They have had numerous chances to deliver quality service, which I have rarely received. I own a 2014 4Runner Trail Premium.

Last week, I made an appointment for detailing and 25,000 mile service (tire rotation and inspection). I arrived yesterday at 7:40am and asked for the shuttle. I was informed that it had just left and would be back soon. After 35 minutes, it returned with breakfast for the employees! The shuttle is provided for CUSTOMERS, not errands for employees! I was 30 minutes late for work because the employees wanted breakfast.

They called around 3:30pm asking when I needed the car; I said 4:30. They said it won t be ready until 5 because it was just taken back to detail. Why ask when I need it, if you re going to tell me when it will be ready? They had the car ALL DAY and just took it to detail at 3:30? They allotted 8 hours to rotate the tires and 1.5 hours for the detail? Very poor time management! When I got the car, it was STILL DIRTY! There was pollen all over the hood. The exterior windshield was streaked, with vertical pollen marks where the wipers stop. The inside must have been washed with a dirty rag because it was dirtier than when I left it there. The driver s side window was dirty and spotted. There were horizontal streaks still on the passenger side mirror from the last rain. The inside was dusty enough to wipe my finger through and leave a mark. There were fingerprint smudges all over the passenger door, and the rear window wasn t clean. The exterior had dried water spots all over, many yellowed from pollen. For $187 I expect it to be SPOTLESS. I could have gotten a better wash at the Spinx drive through for $8. During checkout, the cashier asked the shuttle driver to go get her a milkshake.

This isn t the first time I ve received poor service either. I have run out of characters on this site. See my full review on DealerRater.

For 30 years I've bought all my cars from Dave Edwards and will never change. TRUST!!

The try evething to sale a car a lot lies and promisses

Excellence service. The staff is friendly, I chose an appt on a Saturday. Service was complete within 1.5 hrs. The snack bar had a nice breakfast smoothie, they also had free Panera bread bagels for all the customers and staff.

I love working with Dave Edwards Toyota. It s my third purchase with Ronnie Ray and they make me feel like family. They go above and beyond to make your car buying experience enjoyable. I can t imagine going anywhere else for my car needs.

Everyone was so helpful and kind! The team worked so hard to get me a good deal and I left with a car I was so happy about! I highly recommend using them for any car needs!

Mixed feelings about this place. I liked the salesman who sold me my Toyota Camry. I did not like the guy who finished up the sale. He seemed intimidating and rude. I almost backed out of the sale because of him and probably should have even though I love my car. I came to get my car serviced and it took over an hour and a half even with an appointment. I wouldn t really recommend this dealership.

I totaled my car last week and was so upset! I went to Toyota of Greenville upon a recommendation and found the perfect car, except when I went to purchase the car the sales manager was very rude with me. I had drove from Spartanburg to Greenville and had no way to bring the car home the same night and he was livid. He slammed the door in my face and I left crying, leaving my dream car behind. The next morning driving to work I thought "maybe this is Gods way of sending me something better". The next morning I picked up the phone and called Dave Edwards Toyota before they even opened and was transferred to Tony Jackson, he assured me I would never get that treatment there and promised to help get me the same deal or better. He GOT ME A MUCH BETTER DEAL, LOWER INTREST RATE, LOWER PAYMENTS, the same color car, with GPS navigation and lifetime powertrain warranty. He done everything over the phone for me and had the car moved to the front for me to rush over on lunch break and see. Within an hour he had everything ready for me to pick the car back up the car at 5pm. It was cleaned and filled with gas. He took all the extra time to sit in the car with me and download all the apps to my iPhone and show me how to work the car. When I got back at the dealership at 5pm the car was completely ready to go. I saw John David Ledbetter who was their financial rep. He was just as great. No force to purchase any extras and even applied a coupon for an extended warranty that I greatly wanted. No pressure at all. Very comfortable and I feel much better purchasing a new car from a Christian like company. I will forever be thankful for Dave Edwards Toyota and regret going anywhere else for a car in the beginning. If you are car shopping, this should be your first stop!! I highly recommend Mr. Jackson and Mr. Ledbetter. They are all very happy and pleasant people to work with.

They handle everything for us. Friendly people who take care of you.

Endy Gambo was a pleasure to work with, He was very professional, explaining everything about the car and finance details of my new 2019 Corolla. His friendliness and patience made this a very stress free experience, I would highly recommend him to anyone looking for car.

From the lady (Brittany) that answered my phone call inquiring about the car to the salesman Endy to the sales manager Roberto to ( who lowered the price so I was able to get the car that I really wanted) to the man Ken that drove 90 miles to pick me up so I was able to pick up my new car! Monte who finalized my deal and let me know my options as far as additional coverage, but did not pressure me into anything I did not want. Endy gave me a birthday card! Let me tell you, I have never had a better experience! It's the little things that make a difference... My entire experience was top notch. Everyone was helpful, kind and smiling. I could not be more proud to have joined the Dave Edwards family! Every time I have bought a car has been a horrible experience. Im glad I found Dave Edwards Toyota and will never buy a vehicle anywhere else! Thanks to everyone that made my 30th birthday a memorable one!

Great service! Considerate, pleasant people and quality work.

The people are knowledgeable and friendly. They did great work at an affordable price.

As Dave knows, I am a repeat customer. The purchase I made this week is actually my tenth vehicle from Dave Edwards Toyota. Most of those have been used cars or trucks. This was a new 2016 model.Tony Jackson helped me find exactly the right car for our family.The service was excellent, as always. The price was right, and everyone associated with the dealership was friendly. Special thanks to Tony and to John David Ledbetter. Thanks, Dave. your place of business, including the service area, must be the cleanest, neatest on the planet. My grandson, Ben Neely, is fascinated with our new Camry. I might bring him by for a summertime field trip, if that would be OK.
Thanks so much.
Kirk H. Neely

Dave Edwards provides honest service and a great overall experience.

Great experience on the express lube service on a busy Saturday morning! I will be back!

Charlie Tomey, Elbert Farris and John David Ledbetter were beyond exceptional to work with when purchasing our new Tundra! Charlie Tomey s customer service, communication and professionalism exceeds anything we have ever experienced! We will be using him for any car purchase we make in the future... even after we relocate to Alabama! Thanks for your dedication and hard work Charlie!

We ve owned 2 Toyota s- a Sienna Van and a Highlander SUV, and the service on both was wonderful. We also purchased a used Lexus from Dave Edwards, and they took great care of it for us.
The dealership employees are very friendly, helpful, and thorough. Both sales and service are fabulous!

Worked with me to get me in a 2020 Highlander. Love the car!! First Toyota I have ever owned. My sales person JB was wonderful! Very patient and not pushy at all.

Dave Edwards Toyota knows how to sell you a car! And they know how to do it with professionalism, with the customer in mind, and with style. They offer fantastic deals and rates when it comes to amazing service on your car. And everyone that works in that building is just an all-around great guy or great gal. I have always been treated so kindly and felt like I was their number one customer every time I set foot in there. Whether it be for just routine maintenance or to buy a car. I'm telling you folks, you need to look no further than Dave Edwards Toyota!

Took car in that had warranty issue. Service people said it was the transmission not the torque converter. Said most experienced tech said he drove it and it would not be under warranty. They never gave me any reports as I requested. Took to another dealer and it was covered because it was the torque converter! Car runs perfect now. Unreal how that Edwards dealership runs a sham business trying sell you transmission you don t need! For Pete s sake it was under a warranty! They were going to get paid by Toyota! And on top of this blunder, left my hood unlatched and when I got on interstate I thought the hood was going to fly off! The safety latch is not designed for 70 mph! Had to pull in emergency lane and shut hood! I will never set foot on that dealership ever again! Nor will I buy or suggest anyone else to do business there! VERY DISAPPOINTED!

Chris Shear always takes good xare of me. Bought my Camey here, and I keep bringing it back because of his service team!

Everything went well except that the technician did not top off my windshield washer fluid with my oil change. I called this to the attention of the person who brought my car to me and he immediately found a gallon container and added half of it to my reservoir. Good save!

This place appears to care for you,,, unless you discover your new car is equipped with remote start but isn't supposed to have it. If you find your car has it and you call them to subscribe to that feature on your car's app, they'll turn it off for you and suggest you buy it, even tho they just need to literally flip a switch.

Took my Toyota in after I had my first service so messed up Bryan Easley. When I explained how bad my service was they reworked up my 1st service with no charge to me. I was so happy because I had to get it again but really could afford it. I bought it there and will always have my service there too. I drive from Marion, NC and well worth it.

Alex Hind was amazing. Treated us with respect and did everything he could to make us happy. We really appreciate it!!!

We went in on 5/6/20 to turn in our lease, and get one of our vehicles serviced, and we were shocked that not one person in the dealership was practicing social distancing and/or wearing a mask. We were VERY uncomfortable (since my husband has underlying health conditions, we were both wearing masks & gloves), and had to request to everyone we came in contact with to please practice social-distancing! When we asked about this, one of the employees said because they all work together , they did not need to social distance! What about the customers?! We sat outside while we waited, so not to be exposed to anyone inside the building. We did see other customers in the service area wearing masks, but no employees. For a dealership that prides themselves in customer service, why are they so nonchalant about this pandemic? The whole reason it is spreading is because people are asymptomatic & spread it without realizing they have it. We were also told that Mr. Edwards, who is usually there at the dealership almost every day, has not been coming in lately . He doesn t come in, but his employees are all there working, unprotected, and apparently with no concern for the safety of his customers, either. We sincerely hope that for both the employees and the customers, Mr. Edwards will take this pandemic seriously and put better practices in place, so we can feel more secure about going there.

Mr Bill Ledbetter was very courteous and pleasant to my wife and I during our initial visit to purchase a used 4Runner. We had some external issues beyond his control and his professionalism in handling this experience was amazing. Not only did he go above the call of duty but he made what could have been a stressful situation into a pleasant buying experience! His through knowledge really shows on the newer vehicles. Actually, so much so, we went back the next week and bought a new Tacoma as well. Great job Mr Ledbetter!

#1 Dealer in my book. One who stands behind their customers. 100%

Bill Ledbetter and Lance Morris really helped make my car buying experience a pleasure! Also Kevin Hood in the service department. This is my third car purchased at Dave Edwards. Everyone was very helpful, also Vince in the finance department. I love my new Camry! Thank you for an enjoyable car buying experience!

Ronnie Ray was great salesperson. Very easy
to work with - no pressure
gave me a great deal on my trade in and helped
put me in a better ride. Professional, honest
seamless experience - I ll be using Dave Edwards
for service & future sales. Thank you .

I recently bought a new Toyota from Dave Edwards Toyota. Our salesman, Tony, was very courteous and knowledgeable. I would highly recommend Dave Edwards if you are looking for a new vehicle .

We have purchased 3 vehicles from Dave Edwards Toyota and have all of our maintenance performed there. They are a pleasure to work with.

Bought a tundra with nitrogen filled tires, low air light came on. Came to Dave Edwards Toyota (was told it was free for the life of the vehicle air ups) and now they tell me its $5 a tire.

2004, I bought a Camry, have only serviced it here, was helped when I added hand controls, and have been blessed w/ care. Thank you, Dave Edwards team!

I am new to this side of town and had already once been to Toyota of Spartanburg for oil change, wiper blades, airs filter and tire rotation. Everything went well so I decided I would go back. I saw a deal on Toyota of greers website stating 'buy 3 tires get 1 free' and saw Toyota of Spartanburg has 'price match guarantee' so I did my due deligence and called the service dept who assured me that they would price match this for me. And When I went in they said they wouldn't. Total waste of time, I will just go to the greer location and spend $700+ And will continue to give my money to the Greer location for other service needs.

heard alot of good things about the dave edwards service department so decided to give them a try.i dealt with chris shear and highly recommend him.he cares about the customer and explains in detail the work being done and is honest.also met the owner dave edwards himself.great owner and you can tell he cares about his customers also.will definitly be going back to dave edwards toyota for all my future service needs. A++++++++++++++

Awesome experience! Which personally I would never expect any less at Dave Edwards! Antonio Smith and John David Ledbetter gave excellent customer service! They went above and beyond!

Great service! I had not made an appointment and they took care of me right away.

Mr. Chris Shear hooked me up with a loaner car when my car needed to be in the shop. Thanks Chris!

Proffesional friendly staff, great service at an affordable price

Great customer service. Kevin Hood in the service department extremely knowledgeable in service department, so I would recommend him to anyone!!

Great experience at Dave Edwards Toyota. Bill Ledbetter was extremely knowledgeable and helpful and just an all around nice man. Megan got us all set up via the internet and Thomas the finance manager was great too. Would highly recommend this dealership.

Great customer service! Made an early appointment, and they started working right away on my car. Ended up having to have something extra done, and still got out pretty quickly. I also loved that Mark kept me informed about what was going on with my car while I was waiting. Will definitely be back.

Courteous staff, timely service, cost was a little excessive

Best place ti but a vehicle. We love our SUV. They also offer a lifetime powertrain warranty.

Been there twice first time was awesome in and out ,i had an appointment which helped . Lent my van out and a deer ran out in front of the driver and snap my van was wrecked the collision center tried their best to repair my van but unforseen damage caused the van to be totaled , the team at Dave Edwards is one of the best ones I've seen and I will go to them anytime

my service was very good five star ration i would take my car to Dave Edward's for service any time

Caroline was knowledgeable about the inventory and patient with me and I will use her again, we are a Toyota family.

My experience at the dealership was greatlogan Wray and. Endy Rambo were very helpful and friendly not pushy great service thank you