Dave Edwards Toyota Reviews

Abraham Torres is the best! Go see him for a hassle free sales experience.

Three years ago, I came in and purchased a RAV4. I had such a great experience that when my car was deemed a total loss I came back to Dave Edwards. I was in and out within 2.5 hours with a car I love. Thanks!

Bought a crv within two weeks an interior latch broke. I called they said it wasn t in the warranty and that i had the drivetrain warranty. That was a lie. I bought the silver warranty. I don t know if it would of covered it but either way it was a lie. When i fixed the latch I noticed the clips that held the panel on were broke. In other words someone had already been working on it. The paint on my rear hatch is peeling. I d imagine they used cheap paint to repair body before selling it. I bought the car for 14 after signing the papers getting a warranty and total loss it was 18. 4k$ and they wouldn t fix something 13 days after buying it. These are the con artists car dealers your grandma warned you about. If they ll lie they ll also cheat and steal.

I'll say, they've done several things throughout the years to infuriate me. I don't take my car to them for anything, except recalls. During a recent recall for my Toyota Solara, they kept my car overnight. Whoever fixed it vaped in it. Morons. I called. You better believe they couldn't have cared less. I would never buy a car from this dealership.

Erin Wilkie is one of the best service advisors I have ever had!! She knows what she's doing and always has a smile on her face. Thank you Erin for a great experience at Dave Edwards!

Very quick. Everyone was extremely polite and helpful.

Antonio smith sold me a good used truck for a fair price. I really appreciate this great guy. Yall if you need a car go see him.

Great group of people, highly satisfied very professional and no pressure.Thanks Bill Ledbetter

Dave Edward's Maintenance Dept. Takes excellent care of my car!
They are top notch mechanics and excellent to deal with. Friendly and up front about costs.

I m not into cars, I would rather have bought a new motorcycle but I needed a car so...
After driving it last night I can say I wasn t bored with the turbo! Scott Barnes was awesome. That s him in my car following me home yesterday. I am super busy with school & work & don t have time to mess around so when I went to the dealership I knew what I wanted & wanted to get in & out. Scott was knowledge & understanding of my needs. We kept each other laughing & I left feeling satisfied with my purchase. I definitely recommend this place, the staff were all very nice & accommodating. Since I have to drive a car at times I m glad I found one I can enjoy & a place to buy it from that made me fee like I bought a safe car from an honest place

I had to wait too long for a recall.. 4 and a half hours. To reprogram my computer

Antonio was wonderful. Second time he has helped us. We now ask for him. Everyone else was also friendly and helpful as well and so polite.

Every time I come here, I wait for at least an hour. People come in with the same service after me and leave way before me?! This time has topped it. Been here for almost two hours.

Our salesman, Steve Addington, was so kind. I never felt pressured to buy at any point during our day (even though we did end up buying a great vehicle at an awesome price!) Steve even let my son borrow his iPad to watch something while we went through the car-buying process. It had been a long day for my kids and I was thankful that he took the time to see that. Steve and John David Ledbetter made the paperwork and payment process seamless for us. I was really impressed with our overall experience. Everyone was so nice at Dave Edwards!

Very nice people you find a car to signing .Great service.

(Reply to Dave)That extra star that you would have gotten was based on the fact that I was sold a car that did not come with the options on the car that the sales person said it would have.

Car-2020 camry se

The sales staff are so helpful in choosing the right vehicle that meets our needs. They were easy to talk to when it came to meeting our price range. Overall I would strongly recommend Dave Edwards Toyota of Spartanburg.

Serviced my Camry at Dave Edwards , they get you in and out quickly, very detailed, knowledgeable staff. Dave walked through will I was there talked briefly with customers, you don't see that at other dealerships.

Has wifi, tables, power, and coffee while you wait. I have no problem working on my laptop from the well furnished waiting area. It is nice that I can still be productive while a wait for an oil change or a repair.

Nice waiting area and has a mini cafe for a snack and coffee

Received recall notice on Sion braking system for the front. Some confusion if my model vehicle was involved. Chris in service made a convenient appointment, I showed up he inspected my vehicle professionally explained why my car was not involved, all satisfied. Thanks Chris

My recent car buying experience at Dave Edwards Toyota with Bill Ledbetter was the best ever. I hate buying a car but this experience was totally different. I received personalized attention to every question and a timely response. Even one week after purchasing car Mr. Ledbetter continues to answer and address all questions. Would and will definitely use them again.

$1100 steering rack $330 oil change, 6 spark plugs, and rear end service

Highly recommend Dave Edwards to buy your car. Everyone is so friendly. Thank You Haley Farmer and Ronnie Ray!

Sales and service at this dealership are top notch , if you're in the market for a Toyota, this should be your dealership . I drive over an hour from North Carolina to do business here .

Thankful with Thanksgiving...I can truly say how impressed I am with the service department @ Dave Edwards Car Dealership.
I have been going there since 1999...when I first bought my Camry...which I hated to have given it up,that was a good car.If asked I would give their service department team a 5 star rating.When you dealing with the public its alot to deal with.Everyone has different attitude.
I've seen smiling faces fr their customer over the last 20 yrs...they have been servicing my car/cars.Therefore I see I am not the only satisfied customer.
When I drive up I hear Ms.Kitty is here...then voices fr all around start saying hello Ms.Kitty...kmsl...Charlie is in his office because they know I am going to tease Charlie...just to make them all lol.
Thank you Charlie Swaney (service manger)for having such a great service department team...knowing you getting great service with wonderful attitudes towards you truly matters.
I am satisfied with my services thus far.Thx you all again in the service department @ Dave Edward's Toyota.Love you guys
#Realtalk

This car place is the best, very nice people amd and they do a great job

The most pleasant experience we ve had with a car dealership. We were referred to Dave Edwards by a trusted friend and was not disappointed. Our expectations were exceeded. We left with a new 4Runner and feel we paid a fair price without being oversold. Customer Service is at its best with these guys!!! They did it right and we feel the public should know. We don t throw our stars around loosely. Mr Dave Edwards, you should know our salesman JB, the car manager Farris, and John David Ledbetter earned every star for your business. Great guys. Thank you for treating my family with such respect and getting us such a great deal. Kyle and Tammy

Bill Ledbetter, Scott Barnes, John Ledbetter, Elbert Faris and the rest of the staff at Dave Edwards Toyota made the car buying experience awesome. My wife loves her new Highlander.

Joseph was excellent and treated us very well with our purchase of 2021 Rav4!!!!
Very courteous and a asset for sure!!!

Great experience, Endy made the entire process super simple, and easy ! Will shop here from now on!

I really enjoyed dealing with this dealership. I bought my vehicle out of state and they made it really easy for me. The sales manager , John Strong was absolutely the best in trying to accommodate my needs. These are terrific folks and I highly recommend them.

I was really dissatisfied with the financial guy. Noting was explained and a lot of details weren t told to me. The car salesman was the same way. I really think that because I m a woman, they took total advantage of me.

I appreciated the kindness and care I received. I love my car and I got a great deal!

I had the pleasure of meeting Rodney Higgins at Dave Edwards Toyota this week and I can truly say, Rodney made buying another car easy. He was very detailed, polite, respectful to our needs and shared both the positive and negatives to each car we asked about. His knowledge is backed up with many years and it shows. I would highly recommend Rodney as your next car salesman.

Level of customer service/ communication has declined in service dept over last 6-8 months. Not certain of cause, have voiced concerns regarding several key issues on 3 separate occasions with little noted improvement. Thank goodness the workmanship of mechanic(s) has not declined!

I went to Dave Edwards Toyota to look for a new car after some very poor dealings with another area dealer. I never felt pressured by the sales staff and they were very attentive once I decided what I wanted. A very positive car buying experience.

Bought a brand new Highlander with bumper to bumper warranty. Fast forward a month+ and i get a flat tire. They want to charge me for a new tire, double the price of what that actual tire is worth. I can afford the tire even with their price but come on, give me a break. I spent 40k at your place a month ago and you can't even take care of a tire that's worth $250?? I'll never spend a dime in this dealership for the rest of this vehicles life. Of course i had to buy the tire but i paid someone else. Not this stealership.

Great Customer Service from Sales ,to the Service team. I have my vehicle serviced there regularly and am always pleased with the team. The last time I pulled in early before a work day, and was greeted by Chris Shear, Service Manager. I had my vehicle back in less than 30 minutes!! They greet you with a smile and offer you a bottle of water as you leave. Couldn't ask for more.

Scott Barnes was extremely helpful in assisting me in purchasing a used car. He helped make the process easy and I feel like I got a good price on the vehicle. I would recommend asking for Scott at Dave Edwards if you are in the market for a used car!

Wanted to charge me $1100 for a rear wheel bearing replacement, I got it done in town for $300.

To begin, the sales lady and business manager were solid. I enjoyed working with them on a touch and go deal. I feel like the price was fair but far from the best I could have done if I wanted to spend more time at dealers out of town. The closing finical transaction was as bad as I have ever seen. I honestly thought about walking out rather than signing. The pressure to sell the extended warranty and the $1k wax is really unbelievable. This guy was a real piece of work. He even went as far as offering me a discount on the interest rate (he called a coupon) to entice me to buy. All this peppered with comments about seats fading and transmission issues on a new car. I was and am still shocked. I would never recommend this dealer to anyone after this. I am not sure it s even ethical to offer rate discounts for such. I couldn t imagine sending my loved ones to such a pressured environment.

I received a recall notice for my Toyota Corolla. I made my appointment and was told it might take an hour, up to 90 minutes. I also got the message in the car on Saturdat about my oil change. The crew at Dave Edward's made the recall replacement and oil change in a little less than an hour. Also, the waiting area was set up for social distancing. It was also spotlessly clean.

After visiting several Toyota dealerships in the area, we were pleasantly surprised at the service we received at Dave Edwards Toyota. We were happy to discover a low pressure, friendly sales team. No one pushed us to make a decision we weren t comfortable with. And our choices in the financing and warranty phase were treated respectfully. Ben Yoo in sales and John David Ledbetter in financing went out of their way to make sure all our needs were met. We got an incredible deal on a newer model vehicle than we thought we d be able to afford! It was worth our time to drive to Spartanburg from Greenville.

Most dealers won t even look at a 1995 model but Tony has a guy that s not afraid and has the experience to fix my mid engine rear wheel drive two seated MR2. Huge Thanks!

Loved working with my salesman Ronald Ray. He answered all my questions and was very informative. When we finished the sale before I drove off he said if I had anymore questions to stop by anytime. I was amazed that the managers offered to let me drive home with the vehicle to get my husband's opinion. The entire staff was very helpful! It was a great way to start what is going to be a long term relationship.

Dave Edwards Toyota's employees always have the best customer service and they always keep me informed on what's going on with my car while I'm there.

Chris Shear at Dave Edwards service department was very helpful this morning. Got in and out within 35 minutes. Everyone needs the Toyota care program. Well done

Very knowledgeable staff. Was available to answer all of my questions. They were not pushy or pushing me toward a particular car i was able to look around for what i liked and could afford.

Unless you have 2 and half hours to waste and money to spend for an over priced oil change dont come here!!!! There is no reason why an oil change should cost 50$!!! That's not even including a tire rotation!!!! I WILL NEVER COME BACK HERE AGAIN!!!

Excellent customer service! The reason we decided to buy another Camry. Thanks to Ed Pressley, Megan Mallia, and John David Ledbetter for making this process a smooth one!

Dave Edwards Toyota was HONEST, fair, helpful and understanding. They were knowledgeable and listened to our needs. They were the most fair in negotiating our trade in amount. We WILL return.

Never had an easier, most friendly car dealership experience, they really know how to take care of their customers

If the car-buying universe could clone Tony Jackson & Dave Edwards Toyota buying an automobile would rank right up there with falling in love your first time, the best meal you've ever had, getting an A+ on a math test you didn't study for and putting on an old pair of jeans only to find they still fit -and- there's a crumpled 100 dollar bill in the front pocket. Yes, my experience with the dealership and especially Tony was THAT great.
I knew what I wanted but all my local dealers really didn't seem to care about my needs (they just kept telling me what they had in stock). And then I found Tony at Dave Edwards... Tony assured me he would get what I wanted and he did.
The negotiation was easy. I got my price and I got the exact 2018 4Runner I wanted.
Tony is easy-going, very quick to reply, informed, helpful and the absolute definition of "Professional".
Throughout the entire process he was extremely courteous, and it was easy to see his passion toward the Toyota brand.

My single least favorite part of any car buying experience is the finance guy... yeah you know, that guy that usually sits in a dark back office with bad clothing and an even worse haircut. I basically have always seen That Guy as the guy that exists to crank up your already agreed upon price (Tru-Coat~Fargo... all the magical elixirs that keep your new car bulletproof from rocks, chips, scratches and your niece -- who all of a sudden vomits up gummy bears on your brand spankin' new interior). Well I have to mention Monty at Dave Edwards too. He was great. He knew I wanted nothing extra and he never once even tried or attempted to push me toward getting any of it either. Plus, his office was bright and well lit, and his clothes, even his hair, were nice.

Our neighbor down here in Athens, Georgia thought we were nuts buying a vehicle from a dealership two hours away from us. When I arrived back home from Dave Edwards last Saturday with our brand new 4Runner that same neighbor walked over to take a look and ask questions... as he listened to me, my wife and our daughter talk about the entire purchasing experience with Tony you could see his skepticism fade off his face and turn into envy.
After giving him a tour of our new car he smiled while saying, "Well now I know why you drove up to Spartanburg, South Carolina! Looks like I'll be doing the same when it's new car time for me too."

Indeed, indeed.

Dave Edwards has an outstanding service department. The Service Advisor Mark Rea, and Techs Stan Ballenger and Jimmy Parker went above and beyond to service my SUV. They found things that needed attention that I didn't even know about and took care of my vehicle. They explain everything and do excellent work. You can have complete confidence that you are taking your vehicle to the absolutely best place possible.

So I went to the dealership today because I heard they have a 2020 Supra, I m more than capable of affording one I drive a 2018 STi now so about 5-6k less than a base Supra but I pulled up and was met by a young salesman and he asked if he could help me with anything to which I replied yeah heard you guys have a new Supra to which he replies yes we do and I said May I see it and he said Mr Edwards has asked that we only show it to people who can afford it I ve never felt so disrespected in my life. I immediately left. I didn t wanna sit in it, crank it up, or even touch the car. I just wanted to look at it. Because I m 2-3 years I will be looking to add one to my collection but looks like I will not be purchasing it from Dave Edwards Toyota.

This was the best car buying experience I've ever had , didn't get mad one time (lol)
Thank You Logan Wray and Daniel Lersch.
I would recommend Dave Edwards to everyone !

Wonderful experience purchasing our new to us RAV4 for our daughter from Scott Barnes!!!

Went to get a water pump for the xB and had a great experience. Very polite and professional while making sure I had everything I needed to finish the job.

Always friendly staff. Great environment. Super fast in and out service.

My salesmans Antonio was very nice and he found me a great car I'm am more than happy with it. He found me a car that was safe and would fit my future needs.Thanks so much

Straightforward and easy buying process! Couldn t have asked for an easier transaction.

I came in looking to trade my car and upgrade to something a little nicer. I HAVE NEVER BEEN SO OFFENDED IN MY LIFE! Not only did the dealership low ball the value of my trade in (insulting me really) but gave me a false price for the vehicle they had advertised for cheaper. Once I called them out on the price that was advertised the salesman clearly stated "Well we are here to make money". They are clearly not a dealer for the people! I would DEFINITELY NOT RECOMMEND THEM!!!

Like to buy here but if you make appointment for service oil change tire rotation seems like you're there longer than people with out appointments

Big thanks to Ronnie Ray and Thomas Hawkins on our purchase. Best car buying experience in. 20 years.

They always get me in and out quickly for my oil changes and services

Worked out a good deal and did what they said they would do. JB is easy going and knowledgeable about the vehicles.

I was very pleased with Dave Edwards Toyota body shop. I was rear ended, and you would never know it. They did a great job! The staff was very friendly and courteous.

Loved my salesperson, Dessa. She made my first time purchasing a new vehicle fantastic! Thanks!

I bought a used Venza from this dealership about 1 1/2 years ago. I have had nothing but isssues with a certified Toyota. The door had damage that I ended up having to make 2 extra trips back to Spartanburg to have repaired. Now I find out my brakes and rotors need to be replaced. I ve owned my Camry for 13 years and never had to replace rotors and only had to replace the pads once. On top of all this, the tires are dry rotting?!? How does that even happen on a daily driver?

Finally, they did a great job cleaning the car, but 3 months later all the seat stains started coming back.

Completely unsatisfactory dealership who has shady business practices. I thought with a Toyota brand I wouldn t get cheap used car dealer tactics. If you want to buy a used Toyota I would recommend looking somewhere else.

Great customer service! Also, the shuttle service is great for those longer appointments because they will drop you off & pick you up!

I had the worst day of my life when my Hyundai broke down. Then I went to Dave Edwards Toyota and Endy Gamboa made my day... best people to work with to get you what want or in my case need.. Thanks y'all so much for making my day better...

Greeted me with smile. Didn't take long and it was free.

I was travelling and needed maintnance. This is an excellent dealership fast and courteous staff.

Purchased a certified preowned Highlander. Everyone was very helpful from the salesperson to the finance manager. Great experience purchasing from this dealership.

They really take care of me. If you're looking for a new truck, it's worth the visit!

I ve been going to this dealer for the past year since my family has moved into town and the service has always been great. The staff has been friendly and I never have to wait too long for my scheduled maintenance appointment to be completed. I have recommended this dealer to my family and they also had good experiences.

Dave Edwards Toyota is a very good place and nice place to buy a car you are treated with the most up respect and mr. Edwards is a very very very wonderful man I would not deal with another car dealership but they that was Toyota on John B White Boulevard in Spartanburg

Great place, ask for Krystian, she so nice and helpful.. Thank you a lot for the help

Ronnie was very helpful in us buying and trading process. He was friendly and gave us a great deal.