Dave Edwards Toyota Reviews

Polite, quick and thorough. Car was ready when promised and thoroughly checked out
I'm a happy old customer.

So glad that I went to Dave Edwards to purchase my vehicle!

Fast,professional, friendly service. Answered all of my questions promptly.

Service is great and affordable. Every time I go in I can leave confident that they did to my car whatever it needed. I also appreciate that they let you know everything they have to do to your car. They are honest and knowledgeable in what they do they have a really nice wait area. The negative is that every time I come in, even after making an appointment, I know I'm going to spend half a day there. I understand that they have a lot of people but you would think that when you make an appointment you would get in at the time you set up. It has never happened for me. I usually spend over 2-3 hours waiting no matter at what time I had my appointment.

Always love bringing my vehicle here!! Kevin Hood has taken care of my car for almost a year and makes coming in for service a breeze!

Best car experience ever. Staff is so friendly and the building is so clean. Thomas Hawkins assisted us and was so nice, knowledgeable, created that customer relationship with no pressure at all. I will definitely recommend him and Dave Edwards to friends and family. Huge plus, finally a dealership with clean restrooms, waiting area, cafe and kids area!!

Thank you for an excellent truck buying experience! We were in and out of the dealership in 2 1/2 hours with a new Toyota Tacoma truck and I couldn't be happier. I first worked with Alex online to find the right truck to fit my needs, then Ed at the dealership helped us negotiate the price and trade in, and John was very efficient getting everything signed and done. I plan to do all my servicing at Dave Edwards from now on because the waiting room is very large and comfortable with a snack bar and a place for kids to play. They clearly put a lot of effort into making this an awesome dealership and I'll definitely be back.

Always a pleasure to do business with. I purposely drive from Mauldin, bypassing Greenville Toyota. I trust the mechanics at Dave Edwards and am always greated with a smile and shown respect.

Let me first thank Brittiany Panther for all the good work she did. I was helping a relative to buy a Camry. Since I live about 2.5 hrs away from this dealership (that is 5 hrs driving both ways), I tried to get an offer in hand and Brittiany texted me "I have great news!" When I called, the lady on the phone checked the case and confirmed that I got the price we agreed on at the special dealer rate, which is 0% for 60 month (the car was a demo with ~ 500 miles on it). However, when we got to the dealership, the manager presented an offer with 5.49% interest rate, which is higher than any other Toyota dealership in the region (for new cars)! The manager did not even offer any other alternative to resolve the issue! My relative has a credit score of 811! For some reason, it seems as if the dealership did not want the sale to take place!
I am writing this with the hope that dealerships will (one day) learn to respect people's time and abstain of using unethical sales methods just to lure customers into their lots!

This place gets a 5 star because I could work with Ronnie Ray. Someone refered me to him. I know why! He was fabulous. When I got irritated with another intity he head d it off and helped me through it the best he could. Thanks for your help.

Dave Edwards Toyota Dealership
My husband has been an owner of a tundra for the past 16 years. We began looking for a used/new Toyota utilizing our Sam's membership to find their vehicle partners. We received quotes from several dealers, but Dave Edwards offered the best pricing. We live in Greenwood and didn't mind traveling to Spartanburg. When we arrived at the dealership we were met by Mr. Maurice Parker, sales rep. We made a deal with him almost immediately to purchase a 2018 tundra. Happily, on our way home we noticed the engine size was much smaller than what we thought we had purchased. We contacted Mr. Parker, he said come in and we will see what can be done. Normally, once you leave the dealer, the deal is done, BUT not at Dave Edwards Toyota. They wanted our business and wanted us to be completely satisfied with our purchase. Total Customer Satisfaction! On our return to Toyota we met Mr. Dave Edwards, such a humble man (yes he's real and a photographer extraordinaire). We told him our concerns and he said, I'm sure things will work out. Mr. Parker met with Mr. Ferris, sales manager and within minutes Ferris ordered us another truck and implemented an acceptable resolution. Overall, our buying experience exceeded our expectations. Needless to say, we will forever be a Dave Edwards' family member. Please take our advice and ask for Maurice Parker, salesperson, Ferris, sales manager and John David, finance, what an awesome team. Thank you Mr. Edwards for restoring our faith in the car buying experience. We are ecstatic with our new Toyota Tundra.

Bill Ledbetter was absolutely fantastic! Couldn't have asked for better! Will definitely be buying my cars from here in the future!

Bought a new 4Runner Predator XP. Deal would not have happened without the hard work of Abraham, Roberto, & Vince. 5 stars all the way!

Had a flat tire and they were able to fix it with no problem at a reasonable price.

got us right in and in no time we were ready. however I wish they has called our name a little louder maybe a second as we still sat until I looked in the bay and saw our car . our mistake though.we got our 2015 rav4 there and the whole buying and now servicing was a good experience

It was a pleasure working with Ronnie Ray at Dave Edwards Toyota. He was very helpful in helping my son and I find the right truck. He stayed in constant contact with us and kept us informed every step of the way. I would highly recommend him to any friends or family should they find themselves looking a a great used vehicle. Thanks Ronnie we are very pleased!!

The experience was great. My maintenance took about 30 mins and I was outta there. Great people and service

It's nice going to a dealership that is calm and inviting. The salesmen I worked with, Charley and Tony, were extremely helpful and patient. I did not experience a moment of the "high pressure" tactics that are so common in this business.

Had a great car buying experience. Thomas was very friendly and professional. He made the process easy and accommodated my schedule. He even delivered the car after purchase! World class service!

Mr. Pressley is the best! Not pushy at all. Bought a brand new Toyota Camry!! Love this place!

Today has been one of the best experiences buying a car my rep. Endy Gamboa was awesome, he made it very easy and I was treated with the utmost respect and concern for my needs and finances, the entire team is awesome they provide A1 service, and Mr Thomas Hawkins thank you so much for your patience, you guys rock

Bought my 2019 Camry se from this dealership. Everyone was so helpful and no pushy salesmen. John my salesman was so patient with me and my husband. Got us what we wanted with the price and payments. Thanks Dave Edwards. You are the absolute best dealership around!!

Great experience was greeted as soon as I came through the door and was introduced to Endy Gamboa who was quick with information about the car and was efficient with sales to make me happy with my purchase!

Everyone involved in this transaction was so easy to work with. So far no complaints here !!!!

Elbert Farris is a Jerk I will never do business with this company again. I just traded in my 2014 Toyota I had for four years. I traded it in for a 2018 ford explorer. This guy was such a arrogant Jerk when I purchased my Toyota from Dave Edwards. This company will never ever ever get my business Again. The way Elbert Farris talked to me four years ago was disgusting. This guy pissed me off so much I will never even buy another Toyota again. I went back a year later after i bought the vehicle to trade it in, this pathological liar told me I was BAND FROM THERE PROPERTY AND HE WOULD NOT DO BUSINESS WITH ME LOL.

RONNIE RAY IS AN AWESOME SELLS REP.. HE SOLD ME MY 2017 Hyundai..

This is my second Camry since 2016 .Dave Edwards has been extremely excellent in their service DEPARTMENT!!!! Thinking about a purchase of a car from Dave Edwards,may I suggest Mr Tony Jackson.

The prices are too high for labor is too high , replacing the part it s ok.

I had an amazing experience dealing with Allise A. She answered every question I came across with amazing professionalism and speed even when I started asking the details of the difference in tire and brake rotor size between the 17 and 19 inch rims on the 2019 RAV-4. She did what she needed to do to find the answers to my off the wall questions and find the exact vehicle that fit my needs. I would definitely give my business to Dave Edwards Toyota in the future due to the amazing customer service and the time they are willing to take with each individual customer.

Their service department is always nice and respectful. I buy all my cars from Dave Edwards but their service dept is far most the best!!!

Quick , effective and great service. Chris shear was great

Charlie over the service is a great guy. He makes sure everyone is taken care of. he doesn't get mad if you bother him. He is always willing to help.
We have not bought a new vehicle since 2013 because we have four Toyotas. Charlie treats customers like they are important to the business.
There is another great guy over parts, Ray. With a couple more great members Dave Edwards would have the best service department anywhere.

Our sales person Ronnie Ray was awesome! He took the time to explain everything we asked him about! The sales manager Mr. Stone worked with our numbers and had us out the door with a great deal! Mr. Hawkins, the finance specialist, made sure we understood every piece of paper we signed and took the time to go over the warranty options and helped us choose which was best for us!!! Thank you so much to the guys at Dave Edwards, you made this a great experience!

The service area was clean and the people where very professional!

We had a great experience shopping at Dave Edwards. Ronnie Ray is an exception salesman and he was very helpful throughout the whole process. He is very patient with customers. I visited about 3-4 times before I decided to buy the car and I never felt rushed at all. Great guy to work with and a great dealership to purchase from.

Had an excellent car buying experience at Dave Edwards Toyota. I drove over 3 hours to get here based on their pricing and customer service. Special thanks to my sales associate, Jason K, for making this an easy decision and painless experience.

Service is never more than 30-45 mins as their goal for apts is 60min.. very friendly associates and you are one on one till the service is done

Awesome experience. Very easy to work with this dealership. They get you exactly what you want. Also they have an incredible selection. They truly care about the customer

I went for service the service lady said they were behind and i had no appointment said it will be around a hour but I in and out in about 30min great service

We were greeted right away with friendly faces and were taken care of right away.. It is rare that this is not our experience at the Service Department at Dave Edwards.

My husband and I bout 2 Vehicles on 8/28/20, we sign all paper work and left home happy. Until the next day the guy call my husband and told him that we forgot to sign one more paper, which was a lie because the next day we went it was a whole different contract; saying that they mess up that the truck should be sold as certified because it has a recall to it. So now the guy took off the certification of the truck that cover bumper to bumper which was giving to us at the beginning of the purchase. Now we paid for their mistakes? That is not fair at all.

Great experiences at Dave Edward Toyota. This is my 6th Toyota car I bought and the Dave Edwards is the best Toyota dealership in southeast! Highly recommended!

Customer service was awesome. Abraham Torres was very professional and respectful. Willing to buy from him and toyota again soon.

I have never had a bad experience at Dave Edwards. Everyone is very professional, courteous and always smiling. Very happy with the service.

I've been to this dealership 3X recently to look at vehicles and had great service with the sales reps, especially Abraham!! We haven't decided on a vehicle yet, but definitely recommend this dealership!

Endy Gambia was very nice and very quick! We rushed here at 7 (an hour before closing) and he made sure we were out of here quick, but still provided us with exceptional customer service.

Very courteous, efficient, and comprehensive. It is a pleasure doing business with Dave Edwards Toyota.

Had a warranty on a truck I bought from this dealership. Said at first was a oil pressure sensor and was not covered in my power train warranty Bc it was considered an electrical component. After swapping it and not fixing the problem said it was actually the oil pump and was covered under my warranty. But I still had to pay The same amount. Also changed radiator cap...not a big deal but not sure what it has to do with oil? When asked about everything was told they have a checklist and they have to go down the line. Personally I feel as though this dealership has gone downhill some and have a few scam artists working now. I understand this is during a worldwide crisis and sales might have declined, but scamming people is not the right way to make money.

The people at Dave Edwards worked very hard to satisfy us. They were very friendly. Our salesperson, Miguel Rodriguez, did an excellent job!

We went in with a trade and we're not able to get money right. We do not feel like they went above and beyond for us. And as for working with credit issues that a big fat joke would NOT recommend to anyone!

Service was prompt and quick. The staff were very courteous and professional.

Good people. Really care about you as a person, not just your money.

Wonderful service and overall experience. Extremely kind and helpful staff!

Awesome experience, I purchased my brand new Toyota Tundra with Ben. Thank you so much!

I got my 2015 highlander hybrid here. I could not have asked for better service! Bill Ledbetter made sure I found exactly the right car and the finance department was outstanding! Thank you for a lovely experience. Highly recommend this dealership!

I honestly can say that this was the best car buying experience I've ever had. I've had 13 Hondas and could not be happier with my Toyota Corolla. MATT and VINCE were great...and made everything easy for me to understand. Everyone was very nice and helpful. I was very impressed with the warranties as well. I highly recommend this dealership! Thank you guys!

Bought a used Camry; salesman Antonio Smith was easy to work with and very helpful. This is the third vehicle we ve purchased from Dave Edwards.

Dave Edward's is a great dealership to buy from !! Great salesperson also Charlie t !!!

Great service!!! I had a check engine light come on during the first day of a cross country trip and I was very lucky to be nearby this dealership when it happened. The gents there immediately took a look at my vehicle and diagnosed and fixed the issue within 10 minutes. All of this was free of charge to me. Thanks folks, you made my day.

Can't say enough about my experience here. I almost didn't even make an attempt to inquire about a car here because I already had tentative deals on the table at other places, but when the car I was going to get wasn't ready to be picked up, I inquired about a car at Dave Edward's not really expecting much. Got a call from Rod Kelly shortly after sending an email and our first call was about me telling him my price I got from the mazda dealer I was almost picked a car up from the day before. He wasn't sure he could match the price but called me a couple of hours later and told me what he could do. Since Rod was easy to talk to, I felt like we could both come to some reasonable terms. After a few text and calls, we reached an agreement. I told him what I needed to happen in order for me to drive 2 1/2 hours to possibly buy a car here and he made it happen. Not only did we reach a tentative deal before I decided to make the trip, Roberto #1 beat my credit unions rate and got me a better monthly payment. He worked with me on my trade and we both reached some numbers we were happy with. Roberto #2 got the contract finalized and was a cool guy himself. Rod took me on a tour of the place while my car got cleaned up. Learned a lot about the character of the owner Dave and that made me know that I gave my business to the right people. While I didn't get to meet him, maybe when I come back to get another car, I will. Shout out to Jason who had nothing to do with my deal but still kicked back and made me feel welcome. While these were just a handful of people who worked here, the people I met in the service department were welcoming as well, so I would just say it's safe to say most of the employees here would go above and beyond to create a repeat customer. Would definitely recommend this place for your next car purchase.

Dave Edwards Toyota in Spartanburg is an excellent place to buy a car. The staff is kind, professional, and very helpful with everything. I d like to thank Steve and Ronnie for assisting me on finding the right car for me. Both salesmen educated me on different cars and their features. I would also like to thank John David from finance for going above and beyond to ensure I received the best deal. My overall experience at Dave Edwards Toyota was fantastic and I would recommend them to others as well!

The loan officer was wonderful or making the dream car of mine be mine. The lady who set up the appoint was spot on. The salesman was nice, and the free diet coke. What a wonderful set. Dave Edwards has it all covered

Me and my wife just financed our first car from them and when they say "welcome to the family", that's exactly how we felt. Ferris, Abraham & Vence are all great men and we can't thank them enough for their patience and kindness and they were so nice to our daughter and got her some food when we were there for awhile and she got hungry. Very genuine people all the way around! Definitely will be sticking with Dave Edwards Toyota of Spartanburg!

The sales associate was more interested in the other sales associate than me. Never once spoke to me. The only time he had a conversation with me was to get me to sign the paper and verify my phone number. The number they called was my house number. Thankfully I was at home. Was not a pleasant experience. Normally top notch but not this time.

I went into Dave Edwards feeling pretty nervous about buying a used car. I was setup with a Sales Consultant named Thomas Hawkins. He made the process so fun and easy, and listened to any thoughts and concerns I had. He listened to what I wanted, showed me a few cars, and set me up with a better car than what I had in mind and was well within my budget! The whole staff was just friendly and kept me laughing. I couldn't be more happier with my used car! It rides smooth and it's so clean! Ask for Thomas Hawkins!! He's definitely your guy and will get you the best deals!

Drove an hour and a half for a interview with the service manager and saw that I was there then ignored me... other dealerships are better anyway not just in people but they actually respect you as a person and your not just another dollar sign on the door

They were able to take my car right away for an oil change. Very satisfied with all dimensions of service experience.

I had a great experience at Dave Edwards Toyota. The team worked efficiently to help me get into a new car after mine left me stranded, and I was given excellent recommendations to head straight to this dealership. Jared Back and Bill Ledbetter in sales and Thomas Hawkins in finance were incredibly knowledgeable about their products and honored my time and wishes, while being accommodating to my many questions. I felt comfortable throughout the process and am very pleased with my purchase.

Some of the nicest people in car sales. Rodney Higgins was super

Had an awesome experience with Ronnie Ray. Will definitely be back to Dave Edwards

I bought a 2019 Toyota Camry from Ronnie Ray. He was very personable and stuck with me through the entire process. I'm loving the new car and am very appreciative of the help I received. Thank you!

BUYER BEWARE! Went with my girlfriend that knew she didn't have great credit to look at used cars. Told us they approve everybody. Long story short, she got denied. We later found out that they made 12 hard credit inquiries, credit is even worse now because of it. They also put a lot of pressure on you to buy and make it awkward and uncomfortable.

Everyone was very friendly, professional and helpful!

We went in looking for a safe reliable car for our teenage daughter, Scott Barnes was our salesman. He found us a car that fit her perfectly. Not only is it safe and reliable but he gave us a fair price. Thank you so much!!

We had a wonderful experience buying our new 4RUNNER from Dave Edward's. The salesman was extremely helpful, but not pushy. Financing was easy and pleasant. This is the forth vehicle that we have purchased from Dave Edwards.

Bill Ledbetter and all the guys there did an amazing job helping me get a vehicle. I would recommend them to anyone.

Very helpful service staff. Top notch customer service.

we have purchased 2 autos from Bill Ledbetter of Dave Edwards autos. in the last year....a highlander and tacoma 4 dr. truck.we love our rides. Bill has been helpful, kind, patient and friendly both during and after sales. Thank you Bill for making these purchases easy for us.Robert/Karen Nicholls Moore, S.C

Always have great service at Dave Edwards Toyota. Chris Shear has worked with me for over 10 years. Always and glad to get him. Does a great job. One of the reasons I keep coming back.

My family has been buying vehicles from Dave and his people for over 33 years. My most recent experience was quick and easy. Ronnie Ray was very helpful and professional. Matt and Vince did a great job also. Thank you.

Thomas & John David did a great job helping me buy my first car. They were very friendly, and knowledgeable. I highly recommend going to Dave Edwards Toyota if you re looking for a friendly staff, and a great deal!

I recently brought my Corolla into Dave Edwards Toyota and paid to have them diagnose a clicking noise that I was hearing while making extremely tight turns. I told them I thought it might be an issue with the axle as I had encountered a similar sound on an older car I owned a few years back. I also asked them to take a look at my rotors as I had been experiencing some shaking while breaking at higher speeds.

After a relatively short wait the dealership came back to me with the following information:
- LEFT FRONT axle and seal are leaking ($800.00 parts and labor)
- Break pads need to be replaced and rotors need to be resurfaced (Approx $200.00)
- Engine air filter should be replaced
- Windshield wipers should be replaced

The recommendation to replace my air filter and windshield wipers ended up being a big red flag to me that something wasn't right as I had just replaced both of these about 4 months ago. Due to this I'm assuming that it's just a standard recommendation that they make if they don't have a record of any replacements. Seems sloppy to me as it would probably take less than 5 minutes to actually make a proper assessment.

After the prior red flag I decided it would be best for me to get a second opinion on the car and ended up taking it into a local mechanic. They informed me that there were no leaks anywhere on the axles or the seals. The gentleman at the desk told me that there appeared to be fresh grease smeared on the axle and asked if the dealership tried to get me to look at it to confirm the leak (The dealership did not have me take a look at the axle so I am not claiming that there was any manipulation by the dealership. It's a he said she said situation that I thought was relevant enough to include). The mechanic said that the RIGHT FRONT CV boot felt a little loose but said they would not recommend replacing it at this time (I still plan to replace it as we are selling the car and I don't want it to be someone else's problem within the year). They also recommended I replace the front break pads and the rotors as the rotors are just under the width requirement for resurfacing.

So now I am feeling extremely upset at the fact that Dave Edwards Toyota just charged me $80.00 for a seemingly improper diagnoses of my vehicle and then tried to up sell me on a filter and wipers that I knew I didn't need. If I end up having the RIGHT FRONT CV boot replaced and it DOES NOT fix the clicking noise then I will be more than happy to amend this review.

EDIT: A few hours after I posted this review a manager at Dave Edwards Toyota gave me a call and apologized about the wiper and filter recommendation (said they should have written down that they were moderately worn) and said that they would take a look at the axle with me and then gave me a very fair offer on a way we could rectify my poor experience.

Due to this phone call I have decided to adjust my review from 1 star to 2 starts. It does seem that management has the right ideals, but IMO they need to improve on training their employees to share them. I also appreciate their attempt to retain me as a customer. It seems like they value their customer base and try very hard to be known as a trusted an honest establishment. However, at this point I do not feel like I can trust them with my vehicle.

EDIT2: This just happened a few days ago and after sharing my story with acquaintances I have heard a few very similar stories about this establishment. I was willing to give them the benefit of the doubt that they were working to improve their ethics but after hearing that this might be fairly common practice I have decided to lower my review back to 1 star.

This was a great car shopping experience. We were greeted as soon as we arrived and introduced to our sales representative, Charlie Tomey. Charlie did an excellent job of showing us the model and options we were interested in considering. He was thorough without pressuring us in any way. When it came time to consider lease/purchase options, we were offered exactly the lease terms that were our first choice. We then proceeded to a smooth closing and drove our new car home.

Exceptional customer service, the sale rep was great and very knowledgeable about the Rav 4 that I purchased. Keep up the good work.