Dave Edwards Toyota Reviews

Mr.Thomas Hawkins wad so very helpful and walked me though the process if buying my first car since my husband passed .they all was very kind and help Thank you so much

Service is always good. Staff is professional, polite and courteous.

Bill Ledbetter is one of the best sales longtime friend have bought several vehicles from him will only use him in the near future if I ever need another or my family has outstanding experience delivered as promised and will work hard for you they have several lenders different credit scores will definitely be doing buisness again thank you so much

Best dealership hands down!! Everyone there treated me with such care and made my experience very special. Thomas Hawkins helped me find my dream car, and he was phenomenal!! I couldn t have asked for someone better to assist me during the process. Thank you to everyone there for your help and hard work!

I've always had a good experience with Toyota, until I went to Dave Edward's. I have a small family business that uses a fleet of vehicles. Many are preowned Toyotas trucks. When my wife was wanting a new vehicle, we went to Dave Edward's and bought a preowned 4-Runner. They promise that all vehicles leave their lots in safe/working condition. 4 months later we take the 4-Runner to Toyota of Greenville for routine maintenance and they say that the shock absorbers are leaking, the break pads are at a 2 (we had been told that they were a 7 just 4 months previously), and the air bags were recalled before we bought the vehicle...... You mean to tell me that Dave Edwarda Toyota let my pregnant wife and two kids ride around in a vehicle that was unsafe. They either outright lied to me or they did a terrible job inspecting the vehicle before letting it leave their lot. Now they want me to pay $2700 to fix these items that should've been fixed before the vehicle was allowed to be driven. The service manager, Charlie, was very nonchalant about the whole ordeal with my wife. I guess they only want to take men seriously up there. So, if you are in the market for a preowned vehicle and care about the safety of your family, don't go to Dave Eswards Toyota.

My experience with Dave Edwards Toyota was a blessing. I've shopped for cars for a long time and I've never had an experience quite like I have at Dave Edwards Toyota. They were all so kind and polite. My salesman, Patrick was very knowledgeable about all of the cars on the lot and he was especially knowledgeable about the Toyota Camry I wanted to buy. I didn't even have to ask many questions at all because he was able to cover all of that when telling me about the car. I also have to brag a bit on the Manager. He demeanor was very calming and pleasant. They were great to work with and I recommend anyone who is interested in a Toyota to go by Dave Edwards Toyota and you'll have a great experience just as I did!

This is the perfect automobile store in South Carolina. They are so compassionate about their customers. My car had a recall on it. They came to my house picked up my car fix the problem and brought it back. They are top notch in my opinion.

Excellent service and great attitude on recent service to my wife s 2019 Avalon!

Servuce personnel very helpful and understanding. The waiting room clean and pleasant. Everything about this organization is top notch!!!

I had an awesome experience at Dave Edwards Toyota in Spartanburg ! Ben Yoo went above and beyond to assist me and answer all my questions! Super nice guy and never pushy! Vince in the finance department was also fantastic. There is a bit of a wait time with servicing but this place makes waiting easier: everyone on staff was so personable and we were offered free refreshments from the canteen! Highly recommend!

It was wonderful!!!!! Ashley Ramsey was pleasant, friendly, professional, knowledgeable and thorough! She made my experience quick and painless.

I found the exact car I wanted. Everyone was great to work with, especially the salesman Scott. Thanks so much for making my experience there great!!

Super staff in all departments. Friendly, knowledgeable and totally professional every aspect of your needs. So glad we chose this dealership for our new RAV4. We will definitely buy any of our vehicles there in the future. Thanks to JB, the financial group and all the employees that service our car. Great team!

If I see an addendum sticker next to the monroney sticker I just walk away. I mean dang, the MSRP isn't enough for you people? Most dealers don't play that game anymore. Look elsewhere!

Service is great, but I left my new car to have the oil changed, tires rotated, and a car wash. My windshield is all streaked up and the floor mat on the drivers side is still a mess. It looks like a 4 year old washed it. I would expect it to look like it was done by a professional and not a ride through car wash! If I wanted that look I would have taken it to a gas station car wash! Worst car wash ever! I guess once you purchase your vehicle and they clean it up for you to leave the lot in is all they care about. Sad thing is I have taking my car here for all services and I ask for them to wash it and clean it up today worst mistake I made was asking them to do that. Upset to say the least since I had an appointment at 8 this morning and car wasn t ready till a little after 1.

The most horrible experience I have ever had at a dealership! If I could rate 0 stars I would. I spoke with them for a week. I was told I needed to come in for a better deal. I expressed I was 90 miles away and did not want to waste my time and they assured me everything I was asking was possible. I asked if not, just let me know. They again assured me it was worth me coming in because the manager was going to work with me to get me the deal I needed! BULLCRAP! It was all a lie! I drove 3 hours, added 200 miles to my car, sat in traffic and then had to repeat everything from the last week! Then I was INSULTED with a 75% depreciation on a 1 year old car!!!! NO! NO! NO! Excuse you! The manager I spoke with was awful! Not friendly and didn't even try to work numbers.

Miguel did a good job of explaining vehicle features and options. The of closing was efficient and quick. Overall a very good experience.

I had a wonderful experience buying my new vehicle from Dave Edwards Toyota. Tony Jackson and the team worked to locate the exact vehicle I wanted and had it shipped in a timely manner. The team was highly professional and I found the overall experience to be very pleasant. If you are considering buying a new vehicle, I highly recommend Tony Jackson and his team at Dave Edwards Toyota.

I had a horrible experience here. At the end of August, I went in to change the oil and rotate the tires on my rav 4. While it was being serviced I began looking at the cars on display. A salesman began showing them to us and after a while wanted to know which car we were interested in. He kept insisting for details like how much we could put down now and then asked me to sign a paper. I read the paper and it was authorizing Toyota to debit my account $5,000 as down payment and to continue charging me a monthly fee! I kindly declined, got my car and left.

A few weeks later I noticed that my front tires were worn down to the nylon. They were unusable! Dave Edwards Toyota had not aligned my tires appropriately. I went back and asked them why this had happened since I had paid for an alignment. They were very rude and told me to forget the past and change my tires.

I said that I was not happy with the service they gave me to which they replied that they care less about what people think since they already have more business than they can handle.

That explained everything. I have now been using Toyota of Greer which treats me like a person and everyone acts professionally.

Yesterday I sent my niece up to the service department to see why her headlight wasnt working on her 4 runner and Kevin Hood took amazing care of he . He had her in and out in about 5 minutes. Good to know there are still places a young female can go in and not be taken advantage of. Great job Kevi . Thank you for taking care of her

I had a great experience with purchasing a new car. It was a pleasure working with Endy Gamboa. He went above and beyond to get me in the right vehicle for me and made everything a smooth process. The finance department was great to work with also.

Eddie Irvin was a great salesman! He knew his way around appleplay and the other Prius features! He showed me all the features before I left in my 2020 Prius LE.

Everyone at Dave Edwards Toyota is so nice and helpful; they make you feel very special. I especially like the cleanliness at Dave Edwards Toyota; like the free coffee, and the other day I got a free manicure. Their prices are good also, and I like doing business with them.

Dave Edwards service department is the best! The guys always go out of their way to make sure my vehicle is taken of. They are part of the reason I own a Toyota!

Bill Leadbetter is the best. This is our second Toyota from Dave Edwards Toyota and Bill has gone above and beyond both times. We ll be back Bill, thank you for all your help.

My 3.5 hours drive from Savannah, Ga was well worth the trip. I got a great vehicle at a great price. The sales team from Audree to Bill Ledbetter to Roberto to Monte all provided exceptional service! I highly recommend this dealership.

I had a good experience with Dave Edwards Toyota, both in purchasing my vehicle and also in their service department. So far, so good! Pleasant and transparent sales associates and also quick but thorough service on my Rav4.

Mark Rhea, service advisor, is the best. Honest gentleman. He is definitely an asset to Dave Edwards Toyota!

Great customer service from Ronnie ray, absolutely amazing service. And did everything in his power to get me in a vehicle. If you come to Dave Edwards make sure you ask for Ronnie ray. You will not be disappointed.

Every time I'm at Dave Edwards I have the best experience. Great sales department as well as a great service department. 5 strong stars!

Dealing with Dave Edwards Toyota was quick and painless. Ronnie Ray showed me the vehicle I was interested in and was extremely pleasant to work with. He went above and beyond to make sure I was satisfied with my purchase. Ronnie Ray has always responded in a timely manner after my purchase answering any follow up questions. You really are treated well at Dave Edwards Toyota.

Endy Gamboa was very helpful and willing to work with me and get me the best price for me to get me a 2012 chevy camaro. I highly recommend come by here and they will hook u up with a good car

Great experience Endy Gamboa help us get our new car. Very good person and very fast really good at what he does! Thanks Endy Gamboa for the new car.

This is my first time dealing with Dave Edwards Toyota and I have to say that Scott Barnes and the team were great! They did everything they could to make sure that I was getting the car I loved for the deal that I wanted. Very happy with purchase and the follow up I have received to make sure I am happy! Go see Scott and you won't be disappointed...

Been using them for years. Figured the dealer associated with the car brand would be reliable. They did the work well, but extremely overpriced and constantly tried to up sell. Recently I had one of the worst examples of this and one which will have me going somewhere else. Had an engine replaced, got the car back but the ac didn't work anymore. I didn't really mind, as I figured replacing the engine is complicated. So I brought it back and explained the problem. They took it in. The next day they found the problem and it would be $2000 to fix. Even though the ac was working just fine before hand. They eventually reluctantly came around after getting the manager around. Won't be back

My experience was surprisingly nice and painless! Endy Gamboa was so very helpful in the purchasing process and kind as well. I felt comfortable, like I had known him for a while. I can t speak for everyone here but Endy is not the pushy salesman that we tend to dread dealing with when purchasing a vehicle. He made me feel confident in my purchase! Thank you Dave Edwards Toyota of Spartanburg! (Purchase: 2017 Used Toyota Sienna)

You guys are always awesome and help me with out with my car. Especially Mr.Charles and all the other machines
Much love from Mrs.Bea

Got a good deal with little negotiation. Everyone at this dealership treats you with respect. I ve always had good experiences over many years at Dave Edwards..

My experience with the service department has been excellent. I have been able to get the date and the time I wanted. All my waits have been very reasonable based on the type of maintenance being performed. Everyone has welcoming and professional. Anytime they found a problem I was immediately contacted in the waiting room. Sometimes I readily agreed to the additional part or service and sometimes I deferred the recommendation. Both of my actions were met with a smile and no pressure. The staff in the department has been super and most of all honest. I have also felt their prices have been equal to or better than other local service departments. Double thumbs up to Dave Edwards!!

Logan Wray spent so much time working to make sure we were satisfied and fully informed. She definitely went far above and beyond anything we could ve ever expected. John David made the financing process enjoyably and easy to understand. We will be back!

Fantastic service! I love my car. The staff made the experience easy and pleasant. Thank you!

Had a good experience finding a good used car. The car is in wonderful condition, and the drive train warranty is hard to beat. The sales rep searched for cars for us and found the perfect fit. All in all a wonderful experience.

Came back for a second car as my primary vehicle was having issues. Again the found me a great auto with low miles and a warranty. My only complaint (both time) is it takes too long to actually buy the car (paperwork etc.) The sales rep is good, fast and competent. The paperwork people need to step up their game.
Both time I had to wait an hour to pay for the car.

Very professional. In and out in less than one hour. Great communication. I'm appreciative!

Just bought a car from Antonio Smith. Highly recommend him, very knowledgeable, patient and quiet the character.

Andy walked us around the lot. Good selection, no pressure sales.

Excellent service for getting my new truck! Everything went better then I planned!

Is there a zero star ??? Worst experience ever. This male dominant establishment treated me terribly. John Strong literally laughed in my face when all I tried to do was get them to fix there mistake. I have never been so disrespected as a woman in my entire life. You think women have come so far only to realize when you come here they haven t. First I was lied to said they could not fix my registration because I signed the paper and it was my finance companies fault and their rule so I call my finance company by myself and found out that was incorrect then they proceed to admit they were wrong and they would fix it in 60 days. I told them I needed it fixed that day for their mistake. They registered my vehicle, which my sister co-signed on in the wrong state and I am not even on the registration but I am on the loan. I m guessing because that was the easiest route. John Strong was super rude and mocked me because I kept asking them to do this that day he said he would not eat up the cost until 60 days from now, (because the cost was too high to fix the mistake immediately) it was just all in all a bad experience. He also lied to his manager and said he never admitted that they messed up. I asked that they pull their cameras and general manager said they have no sound, how convenient. Not to mention I have been up there 3 times since buying my certified preowned vehicle because the check engine light came on 7 days after I bought the vehicle. They said they fixed it before I even got home it came on again they finally fixed it the 2nd time. It has been nothing but trouble dealing with these people. I feel also like if I was a man I wouldn t have been mocked and laughed at or degraded as a woman. Take your business elsewhere, to a different Toyota establishment(possible Greenville SC or Gastonia NC , this one is not worth your time.

I had an appointment for 2:00 pm for an oil and filter change only. I arrived early and went ahead and checked in. I saw my vehicle being pulled into the bay after an hour and 45 minute wait. When my vehicle was ready I asked him if a 2+ hour wait when one had an appointment was normal. He said it was then began to review everything they had checked. I did not want all of the additional inspections that were needless and have possible COVID germs spread all over my car. This had been relayed to them earlier but was ignored. Also, without asking, they added a fuel injector cleaner when I had already done so which added an additional charge.

I asked what the brand name of the oil they had just put in my vehicle was and found it strange that no one seemed to know. The question was asked to the Customer Service representatives and they all gave a blank deer in the headlights stare except for one that piped up and said "Well, mam....it is Toyota oil!" I told him that as a Customer Service Representative I surely hoped he didn't talked to all of his female customers like they were frickin idiots because I asked the brand name.

Needless to say....I will not go back.

I just upgraded my 2018 Camry for a 2020 RAV4 from Tony Jackson...love, love it. The service I received was exceptional. Thank you to the entire Dave Edward s team for your help...Tony Jackson, Elbert Farris, John David Ledbetter, Ray Frye and Lance Morris.

Also, all of the maintenance service performed on my Camry was performed there and their entire service team is top notch.

I highly recommend them.

This was my first time buying a car, and it couldn't have gone better. I can't say enough nice things about Dave Edwards Toyota. Ronnie Ray was our sales consultant, and he did a fantastic job. Super friendly and made the whole process very smooth!! He was very knowledgeable and made sure I knew everything about the car before I left. He even set up my bluetooth for me! I'm so happy I decided to visit them for my car. I love my car and I was beyond pleased with the entire experience. Everyone involved made us feel very welcome.

Great employees ! Chelsea is a great service advisor, Scott Barnes and Bill Ledbetter are awesome , Stan & Jimmy in Toyota care are awesome !

Caroline was very professional and pleasant . The used car manager was also very helpful finding us the right car.

These People Treated me,Soooo Nice& Respectful!!! + They Helped me out,in a Financial-Situation!!! Thanks Very Much!!! ....Dave Edwards Toyota!!!

Dave Edwards Toyota did a great job servicing my vehicle. They had it done fairly quickly and had me on my way in no time.

I wish to congratulate Dave Edwards Toyota team on resolving an issue on my vehicle. Which was a very serious concern, the problem was resolved within a week. I would like to say that I would recommend anyone to deal with them.they're very they are very well trained and serious in solving your problems. Just give them time and patience. Thank You,
James Hines

Dave Edwards Toyota did everything possible to give me the vehicle I wanted at my price point. No pressure. No gimmicks. I recommend you talk to the salesman, Joseph Wilson. He is a credit to his profession.

Very professional service department, wonderful waiting area, great service all in all.

Initial dealings with Dave Edwards Toyota were very positive. Clean work environment and lot is very neat and organized. Customer service was excellent with nice and friendly staff.... did purchase a nice late model vehicle which runs fairly well..... can't give 5 star yet.... well revisit and comment more later!

Great auto dealer. Staff is friendly, professional, and helpful. Nice waiting area.

My mom got a knew Toyata HatchBack it's so fast and best I drove car in a while I love it

My experience was awesome great facility all members of the team Grade A # 1

PLEASE READ IF YOUR ARE ABOUT TO BUY A VEHICLE FROM THIS DEALERSHIP

Please watch for deception at this dealership. I usually trust good reviews but I guess I was unlucky.

Salesman James and Roberto were really great and worked hard to get my business. The rest of the team tried several times to sneak extra money in on my purchase.

I had paid a $500 deposit, driven 2.5 hours, and had settled a deal at the end of the day, shook hands, and was ready to purchase after a fair compromise. The deal fell apart when I entered the finance room with the "paperwork guy" (Steven was maybe his name?) and was told my APR rate would be 5.99% unless I bought a warranty which would decrease that to 3.64% through Bank of America. Neither percentage was good but banks don't work like this.

I tried to refuse this extra coverage and wanted to finance with my own bank but the salesman said I had such a "smoking hot deal" that I could only finance it with Bank of America at their interest rate. This is absolutely false and I've never had a dealership tell me I couldn't finance my vehicle with my own bank.

I told him I didn't mean any disrespect but I felt like this was a scam to which he almost immediately ran across the hallway, grabbed the sales manager, and told me no deal.

I am not exaggerating when I say that I was invisible after this. I had to find the key for my trade and wait for them to put the tag back onto my vehicle.

Please watch out for deception like this at this dealership. I can only imagine how many first time buyers they have tricked this way just because they didn't know any better.

Great experience here with very friendly customer service. Jamie in the service department was very informative and considerate. Comfortable place to wait while car was being worked on.

Great service department. Reasonable prices and open late!

As a parts manager for Piedmont Collision I can t say enough good about this company. The parts department is solid. The service team is quick to help and the mechanics are fast pace at getting cars in and out. My parents have bought multiple vehicles from this location as well myself. If you re looking to buy a vehicle this is the place to buy. They value their customers as family.

Everyone was very professional and quick with helping me get the vehicle I wanted, they answer any questions you have for them, not to mention the good hospitality.

I had an excellent experience at my recent service trip .
John Waddell

This is my second vehicle from Dave Edwards. My first experience was awesome and my Toyota Camry still runs perfect but decided to give to my daughter for her 18th birthday so decided to return here. I did a bunch of online research regarding used vehicles in my price range as I already had approval from my own bank and did not want to go over a certain monthly payment. This is a pretty friendly place. They do make you feel welcome. I will give them points for that. Friendly, clean facility and modern. BUT.. the car I chose was a used Chevy Equinox, not a Toyota.
When I asked questions about the car, the salesperson had no clue and pretty much gave me I don t know answers. Literally said I don t know but was still nice so my husband and I overlooked it. We left the dealership with a perfectly fine vehicle in great condition. It was owned by a smoker so I had to push for them to detail it to get the smell out. I also asked them if they changed cabin filters when it was inspected and was told of course. Two days later the car died and had to be jumped off and made a loud noise ever since. I called the dealership and was told that I would have to either wait 2 weeks before bringing it in so the warranty may cover or pay now to have it looked at?? I expressed my confusion on why I had to wait to bring my car in that I felt was going to break down on me and they said well not exactly but you would have to pay because the warranty won t be active yet???
I took it in to the service department and pushed the fact that I should not have to pay to have a car I just bought looked at for a malfunction light and noise. They were able to diagnose it without charging me and I was told it was camshaft position sensors and would have to pay to get replaced.
After much more research on my own I took it to a local auto shop and they were kind enough to tell me the truth that my car was almost out of oil and I almost blew my engine and I did not need the camshaft position sensors!! It was filled up with oil and has run fine ever since. I am beyond disappointed in the whole process as this was missed on more than one occasion by the dealership. I also decided to take out my cabin air filter myself today to see if it really was changed and it in fact was not. No wonder I couldn t get clean air no matter how much I scrubbed the interior. The filter was black and filled with actual dirt and leaves!!!! Unacceptable!!

Great place great product and great sales person ( Bill Ledbetter). Thanks Dave Edwards Toyota.

I had an amazing experience taking my car to the Dave Edwards Collision Center in Spartanburg, SC. Brian and Amanda exhibited excellent customer service and truly helped me so much. The staff serviced the car in a timely manner and returned my vehicle in superior condition. They went above and beyond to make the interior and exterior of the car look brand new! Their work truly speaks for itself. I would highly recommend this location to anyone!

Easy to deal with, no stress, fine service both before the sale and after. See Bill Ledbetter and his son John David.

Bill Ledbetter is a great man to work with. Honest

Really nice and helpful staff. If your looking for a good salesman call Bill Ledbetter

A hot drink machine would have made the hour wait much more comfortable.

Always a pleasure visiting with them. Didn't get my present Toyota there as I live out of the area. However, I absolutely WILL go there when my hubs Toyota is ready for trade next year. They're ALWAYS professional but they treat you like close family. Thanks boys!