Courtesy Chrysler Jeep Casselberry Review

Contacted them online and received a call back from Curtis. I explained what I was looking for and he requested I fill out the online credit app and he would email some options the next morning. This was on Thursday, He finally called back on Monday without any recollection of our progress. Later that day I received a call from his sales manager Russell. We started over and he said he would get back to me. Called me back the next morning with what he said was a killer end of the month deal. I countered and he said he would get back to me. Never heard from them again

Clean, Friendly, timely, and courteous. Thank you for a great experience!

Joey Barbosa made my first time buying experience headache free!
Got me in the car I wanted at the price I needed!
I'd gladly recommend friends and family to courtesy!

It was a pleasure working with David Montes & Joey Barbosa for my new Jeep purchase. There was clear communication and the purchase process was quick. I would recommend visiting Courtesy Chrysler Jeep Dodge for your next vehicle purchase.

Jibin the man. Took care of me like he knew me. Great customer service.

Straight forward, no-nonsense. Very enjoyable experience.

I took my vehicle in to the service department and was extremely pleased with the attention and professionalism. I would like to commend Rob Crawford for all the help and attention and resolving my problem.

I took my wife s Jeep in for service and Anthony was our service agent and was outstanding. They took the vehicle right back and got it done quickly. Great job!

Great customer service. Angie and the rest of her team made shure that my challenger was well taken care of. Thanks

After being treated poorly from other dealers, Courtesy Dodge was just the perfect place! David my sales guy and the entire team at Courtesy help me get the exact car I wanted and at the exact price! I would recommend them to anyone looking for a vehicle. David was the best!

Great Dealership, ask for Carl Johnson... he will take excellent care of you.

The service that I received from Ralph, was exceptional,he went above and beyond with great customer service, I got the car i wanted, the price and the awesome service.

Big up to my Jamaican friend

My jeep was towed in on a Saturday. After experiencing power loss on the highway and all of our electronics seemed to lose power. We were able to get it home that night but the next morning tried to bring it into the dealership but it wouldn't start...so we had it towed. Dropped our keys into the night box and received a message the following morning that they received our car and would check everything out and they insisted that it was just the battery. The battery is a die hard new battery 6 months old already in the car they made us replace it at $252. There's no evidence that they did anything other than make us put in the battery which is not under warranty and they kept my vehicle from the 10th to the 15th (to do a battery). I am not happy and I did reach out to customer service and a manager was supposed to have called me back and it is now the 19th with no response. They are the closest dealership to us but would not recommend friends or family to bring a car there.

Savannah Freeman, cannot say enough about her, brought our 2014 Jeep Grand Cherokee in for repairs, insurance involved in this too, in spite of all the problems with insurance company she made up for it in her surperior service. I would highly recommend her and the dealership. GREAT JOB

HORRIBLE EXPERIENCE SO FAR!
I got my car last Tuesday, it is a 2014 used car. The night I got it I went to put something into the car and I realized the car had roaches. I brought it back the next day after work and they told me they were going to fumigate the car, I had got a rental till Friday and returned the rental and got my car back. Things were fine over the weekend I saw no roaches come Sunday night I saw more roaches in the car. I called my salesperson Monday morning, he told me he was going to call me when he got into work. I waited till 12ish still no call back so I texted my salesperson still nothing when I got off of work at 4 pm. I called at 4:30 pm and spoke with my salesperson he states he was going to call me back in an hour. I received a text from him to come to the dealership. I showed up to the dealership only for them to tell me that they're going to call the fumigator again today and call me back before the end of the day today to set up for the apt with the fumigator on Wednesday. It's now 8:49 pm, have I received a call? Nope. Now I have to wait till tomorrow morning to call them to get this situation sorted out. I am beyond frustrated with Chrsyley Jeep Dodge Ram and wish I never decided to get a car through them. Because no one is taking my situation with any sense of urgency. I am not paying monthly for a car that is infested with roaches. I do not suggest for anyone to buy a used car through them. VERY VERY UPSET.

Have always had good sales and service at Courtesy!

I would recommend Courtesy to everyone, great service

Went in for oil change with appointment. Almost 4 hours later no car, Went to service and discovered they were trying to text me about changing my windshield wiper but had the wrong phone number. Do not understand why they could not walk into customer lounge to find me and tell me Suggest some reconsideration on a little more personal touch for customer service.

Will never go here again. 3 alignments in 6 months and my car is worse and I am $1000 in the hole. Took it to another Chrysler service center, ran diagnostics and returned the report here. They did not want to even see it. They are all about quantity of service rather than quality.

Customer service was very polite and helpful. Service department was quick and was able to get everything I needed done in one day. Definitely recommend the service department at Courtesy.

David Montes is the way to go when buying a jeep. Great service, no BS and just a good overall experience. Don't waste your time anywhere else. I'll recommend my friends to David.

Horrible place! One lie after another. Trust me go somewhere else. The service department is terrible. Do not waste your time or money. I would give a zero if it would let me.

Thank you Albert making my car shopping experience easy and excellent..Appreciate all your help..
HIGHLY RECOMMEND!!!

The parts department, that I had to deal with after an idiot change lanes in road rage, then crashed into me knocking me into the wreck that I had just stopped for then crashed on into my Jeep's rear end to bring his vehicle to a stop.

Excellent experience!! After having a horrible year with Lakeland Dodge, it's was a wonderful surprise. Mr Bryan was my service representative he explained everything to me, unlike Lakeland Dodge. I will always recommend Courstesy!!

Wonderful experience thanks for everything.every time I go they treat me with excellence and good services

They didn't have the part that I was looking for at the time.

Brandon was so nice and the service was done in a great amount of time!

Really slow service multiple times I've been here. Also tire had a nail and spent 2 hours for them not to fix it but switched to my spare and didn't reset the tire pressure

David and Fabio provided what I call excellent customer service!!! They really do take care of their customers. Thank you!!!

I know that if I have a problem with my 2015 Grand Caravan that all I need to do is bring it to Mr Steven People s; his keen ear will insure that my caravan will roll out of the garage and back on the road running the proper way it s supposed to be running and performing; plus he keeps me informed of current and up to date status of the repairs; thank you very much Mr People s job well done

Our recent experience at Courtesy was nothing short of wonderful. A month or so ago, my partner brought his vehicle in for service and I mentioned to Angelo- one of the Service Managers that my key fob for my truck had stopped functioning and that it wasn't the battery. He looked up the fact that I had purchased it barely 2 years ago, and told me that it was under warranty, but to bring it back when they weren't so busy and he would take care of it. Many weeks passed and I was unable to get to the dealership as it is a ways a way from our home.
Today- I took it in on a whim to see if he would help me, and he did. He took the key, took the vehicle (all the while they were slammed in service) had a new one re-programmed and sent me on my way with a smile and a hug! His responsiveness, care and ultimate customer service will keep us as regular customers for a long long time at Courtesy! THANK YOU ANGELO for going above and beyond!

This is not my first time visiting this location to service my vehicles. I had no issues, if from scheduling to drop-off (social distancing friendly ) to a speedy turnaround in my actual service time. I appreciate their effort but specifically Mr. Crawford s in making sure it is always a pleasant experience.

People are friendly enough. I'm use to not having to ask for a vacuum or wash when I bring my vehicles in...here you have to remember to ask. Even jiffy lube gave me a vaccum. This visit they did not give me washer fluid. I was too far for a turn around when I notice my light wasnt resetting. Kinda makes me nervous. Do I have to ask to see my dip stick now?

Service department was great, friendly and knowledgeable. I come to this location for all my car needs.

Their Service Department is great. They get you checked in quickly and if you drop your vehicle off, they call you in a timely manner to let you know what's going on with your car. I've been there a few times. They even detailed my car for me one time.

The best dealership in Florida.....Well recommended

My initial experience was wonderful. Our salesman was excellent and got us in the vehicle we wanted for the payment we wanted. Financing went quick and everyone was super friendly. However, two months down the road, I receive a phone call and text message from our salesman stating that they put the incorrect VIN on our paperwork and we needed to sign new paperwork immediately. They mailed us the paperwork to review and sign and send back. This is all fine; however, the paperwork arrives the same time my son is ready to be born so I'm in the hospital and obviously cannot immediately sign and return (I let the salesman know about my situation so he wasn't clueless about what was happening). I finally get released Friday evening to go home, fill out the paperwork and have it in the mail Monday morning. In the meantime, I receive another text message from the salesman stating the dealership is putting a requisition on my vehicle, so clearly I cannot drive it now. I now have a newborn I'm trying to care for and a vehicle I cannot drive. I did absolutely nothing wrong in the process of purchasing my vehicle and have been making my payments on time. The dealership screwed up, took 2 months to realize it and then harassed me and treated me poorly over their mistake. I got the paperwork returned as soon as I could, but I couldn't leave the hospital to get it to them that same week as they wanted. I will never again purchase from this dealership, nor will I recommend others to this dealership because of the way I've been treated over their mistake in financing/paperwork. I did not need this added stress during and following having my baby.

Thank you so much Jeep Dodge and Courtesy of Brandon. I had the best experience! Your finance manager Brandon Leiss is extremely professional, an a real asset to your team. As I woman I feel very cynical that I might get taken advantage of by sales reps. But not at Courtesy, everyone was genuine and easy to talk too. Brandon spent hours working with me without even slightest bit of annoyance in his voice, answering every question I had. I couldn't have asked for a better experience. I'm definitely a customer for life from now on. Thank you so much!

She is the best car saleswoman I know, so much so that she fulfills all the promises she makes, 100% recommended.

Everyone at Courtesy Chrysler Jeep and Dodge are friendly and helpful; they went above and beyond my expectations. I stopped by to trade in my 2011 Ford Fusion and to my surprise I left in a 2015 Dodge Dart! Thomas Murman did an amazing job finding the right car for me. He is knowledgeable and honest. I will definitely recommend Courtesy Chrysler Jeep and Dodge to my friends and family. Oh and Chris Chong, he's cool too :D

Would definitely buy from this dealership again. No games, straight up honest.

I've been wanting to trade my Mercedes for a Jeep Grand Cherokee and was worried that it would be a bad experience. I was proven wrong. Starting with the Sales Representative who greeted us at the door, Tyler, who was fairly new, to the Senior Sales Rep. Frank Diaz. Frank was very knowledgeable and experienced in finding the right car for me. He explained all the details and made me comfortable in making the right decision. We recommended Frank to all our friends for the great customer service and professionalism. Finally Shawn Kelly made it so easy in our financing with no hassles. My husband and I thanks everyone for their outstanding friendliness and professionalism. I love my 2015 Jeep Grand Cherokee.

Great atmosphere, low pressure experience. We got a great deal on our new Jeep. Every person we dealt with was fantastic. Our sales person David Montes was amazing, make sure you ask for him.

Thomas Murman is absolutely the best. It's seems a rarity in the car selling business to find someone trustworthy, but Thomas is that rare jewel. He will work to ensure you get exactly what you want, at the best possible price, and with all available rebates. He goes to the mat each and every time and has earned my loyalty and business.

They were great. The servive advisor was friendly and kept me informed of progress. I was worried about bringing an older car to a dealership but they did a super job. My car drives much better now.

Customer service was fine but they overfilled the oil in my Jeep Wrangler. I would expect you to know a new Jeep only takes 5 quarts. Sure I could come back in to fix your mistake - but I would waste another 3 hours of my life waiting in your lobby. After giving this dealership multiple attempts to improve, they continue to disappoint. Steer clear.

I purchased a Dodge Journey back in 2009. It was a good vehicle. The Sales Person was Carl Johnson. A very friendly sales person. He had drive over 1- 1/2 hours to redo mortgage papers since the company we used filed for Chapter 11 protection. That was way above his duties. Always remember that. I just went back 11-05-2015 and purchased a Dodge Durango Limited. I was very please Carl Johnson was there again for my purchase. He knows the products and the details. From him and to the entire group of Courtesy Dodge made my purchase very enjoyable.

Service's requested took longer than expected to complete. Very confident in the quality of servive and Steven was a fantastic advisor. Prices for services could have been more competitive, but it is a dealer service center, so some what expected.

Got my car back with a misfire after taking it to the dealer for recalls I instructed them not to touch the Motor that it had been replaced but they worked on the timing chain anyway and now my car misfires

Great customer service at Courtesy Jeep! Cole stuck with us make sure We got exactly what we were looking for! Thank you!!

We had to wait 3 or 4 days to get the truck we wanted but Ed made it as quick and painless as possible

Highly recommend Courtesy!
In the 20 years of buying vehicles this was by far the best experience I ve had so far. Alex, Gabby, and Tyler were all very great to work with. Alex got me a very fair price before coming in and still helped get a little more on the trade in once I got there. He also got me in and out very quickly which I definitely appreciated.
When it came to the finance part Gabby and Tyler had a fair interest rate without me having to negotiate. Most car lots I ve gone to in the past constantly played games, not like that here at all.
Courtesy is by far the pinnacle of what buying a car should be like. Thanks again to Alex and the whole team at Courtesy for being so awesome! My wife absolutely loves her new toy/Jeep!

This is the second time I have purchased a vehicle from Courtesy Jeep/Dodge. Both times I have been treated well and the sale staff has gone out of their way to make it a pleasant experience and have given me a very fair deal. Thanks to Todd, Dave and Oksana for making it a great experience.

Steven , of the service department continues to provide the highest level of customer service to the public and always is willing to go the extra mile.

All lies, terrible experience they even sent me to another dealership.

Had a great experience at Courtesy, got the Charger serviced and some recall maintenance taken care of.

Great job guys. I had a very positive experience. I want to continue using this dealership as the main hub for my vehicle maintenance. And I highly recommended. Jeffrey, Jamie, and Luis Serrano top customer service.

Quick and efficient. My service advisor Victor was terrific.

RV Ramirez was very helpful, friendly and professional during my search of a new Ram 1500. Even though he understood my vehicle is a courtesy delivery he took his time explaining the differences in vehicles. He also taught me how to utilize the trailer mirrors on my current Ram 1500. Keep up the great work RV. Thanks again.

I went and had my oil change done and I like the new setup as I got to sit and watch him do the work through the window right there. Very awesome! They were quick and was out of there in no time.

Get experience! Love my Jeep Wrangler great improvements since new management!!

READ TO THE END

Communication is the key to everything. We just traded in our vehicle yesterday and now they are saying they are going to reject the signed contract after money down was paid, all because their service department and sales department doesn t communicate with each other.
We took our trade in for repairs last week and the check engine light came back on over the weekend. We went back on Monday to have them check it and it could be the transmission going bad . BEFORE that they asked if we still wanted to trade in the vehicle and hook funding out about the additional needed repairs we asked if the same quote would be offered (all via text). When we got no answer we assumed no, but the next day another text came stating that they found more coupons and could get us in the new vehicle for less money. So of course we jumped on it. There was some confusion back and forth and once the manager got involved they ended up honoring the contract we signed.
They could have made things hard with the trade in but admitted the communication error, apologized for all the confusion.
Thank you courtesy for your transparency and being great through the hiccups. We LOVE our new vehicle and hope to do business again in several years.

Overall experience was good.No pushy salesman and courtesy staff.Plus I got a great deal on my Ram truck.Thanks.

Dont waste your time here, just tell yourself no, and you've won.

BUYERS BEWARE!!!! Pricing may not be as THEY have advertised it!!! We are looking for a used car and found a car at this dealership. We requested information on the car and not one, but two sales representatives actually called back. We advised that we would be coming from Ocala to look at the vehicle and they verified they still had the vehicle a 2015 Chrysler 200 Limited Sedan FWD Silver. We drove 1 1/2 hours and when we got there, Tommy, the sales rep had a blue car pulled out front. We advised that was not the car we had requested info on or discussed on the phone. We advised again it was silver. He asked what price we saw on the internet and we told him $10,302. Tommy advised that he knew where that car was and they had just brought it in a few days prior and it stilled had to go through the shop to be certified, but he could get it and we could look at it. He went to go get the car and when he returned for us to look at it stated that there may be additional fees for the certification, but he was going to advise the sales manager what price we had seen. We went out and looked at the car, the correct car finally and were very happy with it and returned inside to discuss purchase. Tommy advised he would have the Sales Manager come talk to us regarding the difference in price. David the sales manager came over and said the price of the car was $13,000 that $10,302 was what they paid for it and the $10,302 price must have been a GLITCH on the website and he doesn t know how that happened. REALLY!!! A real live person obviously typed it in and submitted it along with a picture (that a real live person took and uploaded NO GLITCH!!!! Obviously, we were not happy after 1) having spoke with someone about the specific vehicle prior to driving 1 1/2 hours, 2) the wrong vehicle being brought out initially and 3) knowing what price we saw the vehicle for just be told that was not the price they were ACTUALLY selling it for and no apology for their incompetent employees, also known as GLITCHES that posted the vehicle. Let me just add that 24 hours later the vehicle is still listed on CarFax for $10,302, but they have removed it from their website.

BEST CAR SHOPPING EXPERIENCE EVER! EASY FRIENDLY FAST INCREDIBLE DEAL WORKING WITH LLOYD WAS GREAT. NOT A HINT OF PRESSURE AND NO GAMES. LOW MILEAGE TOP QUALITY VEHICLE IN BRAND NEW CONDITION CAN"T BE TOLD FROM NEW. WE ARE THRILLED WITH OUR "NEW" CAR.!!!!

bought 2015 chrysler 200S in january _ Frank Diaz Salesman got me in the right car _ Fabio Reyes Sales Manager /Sean Micale Manager worked out numbers great payment plan _ car bought in for routine oil change service department Rob Crawford on point

Preston Walters was really awesome he made our car buying experience really GREAT! He so quick and easy and yes we did take home our 3500 RAM that same day. He quickly took it to the shop to get detailed and cleaned he was really helpful.

Jibin worse advisor ever. No communication was promised my veh on certain days never got it. Would have to call multiple times a day to just leave messages. No call backs had to randomly pop up to get answers then my warranty was voided cause jibin told me it was fine to get veh and just bring it back... will never bring it here if my life depended on it....

Everyone was great. took time to answer my questions clearly. From the moment I first contacted you from the web page..to the questions I had yesterday and today when I test drove my car. I was never pressured. The pricing and trade in was upfront and understandable. It was a comfortable and easy car buying experience.

I purchased a 2016 Dodge Charger from here on March 19th. I spent a while there as I assumed I would. No big deal. My sales lady gabby was awesome. And the finance guy was pretty nice as well. I put 2000 dollars down as it was a weekend and my bank blocked me from spending more so I came back the next day to pay the rest. When I returned the following day I informed my sales person gabby and Tyler and a few other people on the floor that I had some scratches and chipped paint I would like to have taken care of. They informed me that they would order paint for the car and take care of it. Upon returning to get it fixed I was treated like a stranger. Like I hadn't just purchased a car here. I was told that my car was ctp Which I'm not completely sure what that is as this was the first time I had ever heard the term since I'd bought the car the week before. Apparently it meant that the car was going to be scratched a little and that's part of the territory. Before leaving the dealership this time I was told by a floor manager that I would be contacted before Friday to fix the issues because they want a "happy customer". I've yet to be contacted by my sales person. And it's now Saturday. I've had the car for two weeks and it's frustrating to go and buy a car and be told that they will fix something and never actually follow through. Which was the exact reason I waited to post a review. I wanted to give the benefit of the doubt that they would actually see it through. It really felt like to me that once they got the paperwork signed and received my money they were done with me. I will not ever recommend this dealership to anyone.

Amazing service. They drop me off and picked me up to.

Love this place they always go the extra mile.. Brandon service rep is excellent

We did a transaction over the phone with Tyler. When we got to the dealership our car was cleaned and gassed. Ashley in the finance department was ethical, courteous, and fast too. If you want a good experience call and ask for Tyler. He has been there two years and actually listened when we said we wanted it to go fast. Seriously, I ve bought many cars and have only ever reviewed Tyler.

Overall good experience they picked up my vehicle and provided a loaner, returned my vehicle back to me and retrieved the loaner with no issues, very convenient. The work they did which was just routine maintenance looks good but I didnt receive the multipoint inspection checklist to let me know if anything is looking like it may need future attention and they charge 39.99 to sanitize my vehicle which I didnt ask for and they must just spray something cause I could tell nothing was wiped down. The maintenance sticker they put on the windshield does show if the brakes or tires are good or will need future attention which that is nice but doesnt replace the checklist in my opinion. Service rep and drop off/pick up attendant were professional and friendly.

When we first brought our car in, we stood around and waited about 15 minutes to get checked in. As there seemed to be people buzzing all around us, my husband and I felt invisible. Other than that initial check-in things went fine.

Waited 1:45 for an oil change. Car was done sooner but nobody told me because the rep went to lunch. I had to tell them it was done. Then the advisor acted like he was doing me a favor.

Anthony in service is very professional and has excellent customer service

If I could mark zero stars I would. Went in for my 15000 mile oil, tire and multi point inspection today. Was told back brakes was a must to be done. Took it to Love's Tire in Valrico to be told brakes are all more then fine and the air filter they told me last time had to be done was shown to me verses a trashed one and was almost perfect. This dealership is a rip off for sure. Don't go there.

Thomas Murman always works hard to meet our needs. Our Jeep purchase was just as sooth as our RAM purchase. It is nice working with Thomas.

Great experience i had in this dealer ship from knowing your budget,meeting your needs to financial services this is by far one of the best smooth transitions ever! Thanks to you Tom i have a brand new suv!

Oil change and minor recall check. I was told they'd give me a courtesy ride. I have been waiting over two hours and been avoided by multiple employees about the curtisy ride. Horrible customer service! Avoid this place and dont throw away your time. Absolutely horrible!

Paul Cohen, a service advisor at Courtesy Chrysler made my day today! I was waiting for assistance from my advisor who was tied up on the phone and with a customer in front of him. Paul saw that I needed help and went to his co-worker who quickly briefed him on what I needed. Paul jumped into action and closed out my transaction while keeping me engaged in relevant conversation the entire time. He was super friendly, smart and had a great smile! Just was a bright light for me considering I didn't get such good news about my auto dilemma! He'll be the one I ask for in the future when I need to schedule a service appointment!

Horrible experience. Was told my car would be there until 7pm, so at 3:30 I take the courtesy shuttle home and I get a call at 4:15, saying my vehicle was one. Was not told about the courtesy shuttle when I got to my appointment, was never offered it, finally asked and all of a sudden a courtesy shuttle was available.

Asked to have my seat belts unjammed during the service, they had my car for 5 hours and went I went to pick it up, the seat belts were never touched. I was livid and made them fix the seat belts.

I have never been so disappointed in service and will not be back. Do yourself a favor and go else where for when you need service on your vehicle

Nice employees.. Good clean place. Need to serve lunch while you wait for paperwork.

Derek and Alex were amazing!!!! Alex worked with us for a couple weeks as we need to come up with the right down payment and boom now we own the best looking Durango ever built. If not for everyone s team work we would be in a bind with our old Durango. So from the Lockler s we want to thank you all.

My experience with Courtesy was as good as a car buying experience gets! Starting with David taking a personal approach to ensure the car I was looking at was right for my teenage daughter. Then Rollin stepped in to make sure I fully understood the entire car buying process. The advice he offered was extremely valuable and made the experience perfect. I was treated with honesty and respect and will definitely recommend this dealership to everyone. Well worth the drive from Sarasota. Thanks David and Rollin!

The service was awesome! I went on line, was contacted quickly and the transaction was expedited. Jeff from sales treated me right and was honest from the get go. It took longer to wash the car than buying it, but Im not complaining!! Cece in financing fought for me amd got the numbers right where i wanted them. I recommend this dealer.

My experience at Courtesy Chrysler was not a good one at all. I m giving you a 1 star because it s the only way I can continue on with this review or I wouldn t give any stars at all. I came into the dealership and was shown the truck that I was happy with. When I decided on the truck I went into the finance office and filled out all the paperwork. The financing, the title and the bank agreement. I had everything signed and the truck detailed and gas put in the truck. When I was able to come back and pick up my truck I called and asked if there was anything else that was needed. I was told nothing else was needed that the deal was done and my truck was waiting for me. I got an Uber from Ellenton to Tampa. When I arrived they asked me if I had tax forms from 2018. No, and two hours ago why wasn t that mentioned that to me? Who carries that information and why didn t u ask me when I informed you that I was coming? Then I was told that the $1500 down that was agreed on a week before when I signed all the paperwork wasn t enough now. And furthermore, That I needed an extra 3 thousand now. There was more than a week to tell me this information so I could supply it for you. I run a catering business and purchasing this truck was to continue my business. Now I m stuck with no down payment and no vehicle and a credit score that was hit multiple times and no truck. Buying a truck right now is no longer an option for me because my credit score has been knocked down due to this experience with your dealership.
Patrick Jackson

I HATE car shopping! I was not looking forward to getting a new car. When I first spoke to Dan Pipp on the phone he was very comforting. Then when my husband and I went to Brandon, I really felt comfortable and all, if not most, of my anxiety was lifted. They did not try to rip us off and the sale went very smoothly. To top everything off, they gave us a full tank of gas! Sean Kelly was great! Sean didn't try to sell of a bunch of stuff that we really didn't want or need but he made sure that we were well equipped with the proper warranties for our situation. He made signing on the dotted line a breeze. I just loved his pink and blue highlighter for signatures! I am recommending Courtesy Chrysler Jeep Dodge to people I know and anybody else looking for a vehicle. We live in St. Petersburg but with service and prices like Courtesy Chrysler Jeep Dodge We gladly drove the extra miles because they definitely go the extra mile for customers! Thank you Courtesy Chrysler Jeep Dodge!