Community Cycling Center Review

Went here over a month ago to get a new set of handlebars/grips, a rear wheel truing, and a rear brake installation. Service was fast and everything seemed to be in good order when I left.

HOWEVER, after riding my bike for a few miles, the rear wheel suddenly went loose. Turns out, the axle lugs were barely even tightened! Since it was a quick fix, I addressed the issue myself. Unsettling that this was a day after picking it up, but I assumed it was a one-off thing.

It wasn't. I realized that 1) The grips were installed backwards 2) The handlebars were installed unevenly and 3) The used brake calipers I received were not the correct size for my bike and barely cleared the sidewalls. I'm kicking myself in the head because I hadn't realized all of these issues until just after the 30-day warranty. What a waste of money.

Don't make the costly mistake I made: Don't trust the employees' recommendations for used gear and triple check everything before you leave! I am NEVER coming back here to support such shoddy work. I understand that this is a largely volunteer-basef service but seriously?

Going to a professional bike shop to fix any other issues that I may have missed. Hopefully it won't cost me another $200.

I love this place so much. Their prices are reasonable and the work is always well done. And then I love that yours contributing to their awesome community programming!

They went out of their way to take care of me after an incident that was 100% my fault. There was no obligation on their part to help out, but they did it anyway. Regardless of your income level, this shop deserves the business of the bike community.

If you want to spend $850 on a used bike this is the place for you. I prefer a new bike with a manufacturer warranty for that price, but hey I guess I'm just old fashioned. They also sell "as is" used wal mart children's bicycles for $75, this place was built to gouge unsuspecting hipsters.

Excellent customer service and the staff told me what repair work is needed to be done on my bike

Always a good place to get bike repaired or parts swapped out. Prices are reasonable. The only downside is their pre-owned bikes are very expensive but are the high end or quality brands. I suppose that it could be argued that the used bikes are reasonable. Depends on what we think is cheap or expensive?. JPG, Portland, OR

the ONLY bike shop to go in portland. these guys and gals are spot on awesome and super de duper helpful. great deals, community based mindset and stoked about getting people on their bikes. seriously, this place rocks.

The staff is super helpful, they will help you work on your own bike. They loan you tools to do your own work, or you can pay to have the work done. Used and new bike parts, with a great selection. All for a good cause as well.

Absolutely awesome spot with a real community feel. Great selection, new and used. Knowledgeable, efficient and kind people behind the counters. Highly recommend this place!

The Community Cycling Center is my go to LBS. They offer a great selection of gently used bikes and parts with a great staff of people who can do anything you need.

The Community Cycling Center is a great shop that wont give you a heart attack from sticker shock and wont make you feel uncomfortable if you're less than knowledgeable about the difference between a brazeon and a bottom bracket.

Whether you already love bicycling or are looking to get into it, the Community Cycling Center is the best example of an LBS doing everything right. I highly recommend them.

Great people supporting the community for basic cycling needs.

Best bike shop in town. Everyone who works there is super helpful and knows what they're talking about. They aren't bike snobs like every other place I've been too. They have well organized used parts bins that have awesome and cheap finds all over the place. I got shoes, pedals, and cleats for my first clipless setup and they helped me figure out how to do it from start to finish. They sell a bunch of used/refurbished bikes at a totally reasonable price. The coolest thing is that they take in hundreds of used bikes, see if they can fix it, if they can't they get the usable parts that they can and scrap the rest. The operation is volunteer based and the money from selling those bikes, bike parts and the scrap goes into a charity where they give bikes to underprivileged youth. They also have a bike mechanic course that you can pay for or you can use your volunteer hours towards it. I took it and it's awesome. It covers everything for adjusting derailleurs to truing wheels. There's so much more to love about this place but you should go and check it out yourself.

This Bike Shop stands by its name....Community. Thats what it feels like to be there. They understand the bike RIDER and their needs. It is reasonably priced and simple stuff is always free. My experience is that they are willing to find a way to keep you on a bike whether its a financial barrier or need of repair. Its is a community resource!

Not gonna lie this place is hype! They have a great bargain bin, will do all sorts of repairs, and they have a lot of different decent bikes at great prices! They also help people get bikes that fit them and what they need, it's a great place!

Nice facilities, great bikes. We didn't find what we were looking for here, but the staff was really helpful, he gave us a card with several other shops to check and mentioned their inventory changes weekly. If we don't find what we're looking for in the next couple of days we'll be back!

I found three items that were miss-labeled for size and a used tire for sale that was cracked and split all the way around. I did find something to buy, but after waiting 10 minutes by the register, I put the item back and will buy elsewhere. There were only three customers in the shop including me.

Edit- I needed more parts for my bike and it was nice that they opened earlier than noon unlike the other shops so I tried them again. Again items were mislabeled and the cashier double charged me for one item. Still, prices are cheap compared to buying new from a regular shop. Bring calipers and doublecheck before buying anything.

I love this place it's one of my favorite non-profits. They are friendly and helpful I get warm fuzzies whenever I go in to this shop.

Went here with a wheel out of true. I wanted to fix or replace it. The first thing I told the staff was that I knew nothing about bikes. The person I first spoke with did not want to repair the wheel. The next guy pointed me to a bunch of wheels hanging from the ceiling. I did not know which one would be best. So I left and went someplace where I could get real service. Yes....I will certainly pay more but at least I can blame someone else if I buy the wrong thing. Go here only if you know exactly what you need.

called for a price on a used kids MTB rear rim and was told 20-80 dollars rim only. went to No Po bike works and got it for 20$ all set up and ready to go. definitely wont be going to CCC for the over priced used parts

Great community services...excellent and organized volunteer program...

This place is the best. Great prices, nice staff and they're often super fast. They even now have very safe Covid protocols.

Great service, helpful staff, excellent repairs & transformative for the community! Love love love this place.

I wish the CCC was closer to our house as we would be there often! The volunteers and experts are very patient with answering all your questions (especially with the kids who want to know EVERYTHING about the bikes and tools). The focus on the community is evident in every interaction and we appreciate all that the CCC does for Portland!

I've had more good experiences than bad here, and the bad experiences have been corrected. I appreciate the fact that they're usually friendly and in my neighbourhood. Also, they work quickly! So appreciated!

Honestly. I don t write reviews, ever. But i kind of feel like I have to with this one - I have lived in Portland for five years, mainly off of Alberta and I was under the impression the bike coop was one of the best places to get a bike if you re low income in this city (which I am) and BOY have I been proven wrong every.single.time I have been in here. The staff is insanely rude, condescending and the last time I was here, when I asked to test ride a bike, one of the people working there literally wouldn t let me test ride it - saying the frame wasn t my size, when it s the exact same frame size of my old bike and insisted on me trying a bunch of bikes that were uncomfortable and didn t really work for me. I was really desperate for a means of transportation so I bought the one the staff member had insisted on me getting - only to take it home and ride it for a longer test ride and realize the frame was too small and the bike was crazy uncomfortable - it was then I realized I couldn t return it as they sold it to me AS IS without mentioning it while I was paying for it. I know it was dumb of me to buy the bike but I need one to get to my job and I felt pressured into the purchase and not heard AT ALL. I couldn t even test ride the ones I wanted to.

Anyway. I m never coming back here and I m super bummed because my impression of this place has been completely ruined.

My experience was that the staff was generous w their time & highly skilled in their expertise.

If you need a cheap ride or just a vintage bolt for you bike, get it here. Volunteers get free shop time

This place has always been my go to for bike repairs. Took my bike to donate today. They have tables outdoors due to covid19. Great service and highly recommend this shop.

Great service. I took my bike in on a Sunday I needed a new tube tires and tune up badly. I was told it would take about 2 weeks as it needed extensive work. (my fault) I asked if they could replace the tires and tube and make me an appt so I could at least keep riding. They said they would. I left my there for the immediate work. They called me later the same day and ALL of the work was done. the best part is IT WAS HALF THE ESTIMATE. I just rode it for the first time since the work and it feels like I have a new bike.

Thank you

Sounds like they re doing good work for some. However, the guy with the flipped-up cap and ironic large glasses really needs some training. Barely managed a sup when I came in with my donation, mumbled something about a tax form and took the bike back to the workshop without any form of a thank you. Won t donate there again. Felt like I was doing him a favor. Found out later he was the same charmer that ignored all the problems my son had with a bike he had bought there had a what do you want me to do about it attitude. Fortunately another staff member (a woman not sure of name) recognized the problems needed attention and took care of it professionally.

Hit or miss on bike selection. Same with customer service.

I started shopping here during my first summer in Portland in 2005 - so many great used bikes and vintage gear that I probably stretch my VISA Card more than I should have but a bike artist never has too many components to build a vintage bicycle masterpiece or just restore a tired old school bike to daily commuter status. I also had the privilege of meeting former CEO Mychal Tatteh during the Summer of 2016 to share insights about the future of Community Supported Non Profit Bike Shops in the USA and UK since I have sold gear to many of these entities via my Ebay Webstore (15 years of sales in the USA / Europe / Asia).
Community Cycling Center = Super Nice People - excellent customer service and great prices!

These guys are so nice and so helpful always cool I love them.