Boardman Nissan Review

Aces in my book, I've never had a better experience

I recently leased a car through Demetrius and boardman Nissan! He was absolutely wonderful with my daughter and helped her to pick exactly what she wanted and a perfect price! I will continue to buy/lease all my cars here!!! Thank you so much Deke!

We had an amazing experience with Nissan in Boardman Ohio!! I'd recommend everyone I know to go there and I'd go 10x over! Our salesman Nick went above and beyond to make us feel welcome and provide us with the best deal possible. He was very personable and very professional. In fact everyone that we dealt with while we were there made us feel as if we had known them forever! THANK YOU Nissan in Boardman Ohio and our salesman Nick we LOVE our new Rogue!!!

They will work with you on finding a car that suits your needs

Eric was excellent. Made my car buying experience smooth and easy. Answered all my questions and found a car to fit my wants and needs. Super professional and friendly staff. Would definitley recommend.

Just bought my 2018 Nissan Murano from Nissan of Boardmen and couldnt be happier. Stefan and the team worked their butts off to get me this awesome car. Very friendly and attentive staff. Looking forward to dealing with them in the future.

Took me 4 hrs to get finished. If you choose this dealership,pack your lunch. They did however deal with my request and all the staff were very nice.

It was great. Daniel Devore was wonderful. Kept us in loop every step of the process. Very professional and knowledgeable.

Paul in parts was super helpful! I'll always bring my car here

Aaron and DJ are absolutely AMAZING!! they now have a customer for life!!

We had a great sales rep. that really did a wonderful job getting us in a new vehicle. He even sealed the deal by filling the tank and getting my wife a Coke. Thanks again for all you did. We greatly appreciate all that everyone did to help us out today.

Aaron was an amazing salesman very professional, friendly and honest. This has been the best experience I've had when finding a vehicle . He made it a very easy process and not stressful at all. I will recommend him as well as the Boardman Nissan dealership to everyone i know. Thank you A-A-RON for making what usually is a very stressful experience very pleasant.

By far the best service I've ever had. They went above and beyond to help me in a time of need. I'm so very grateful. Jamal was awesome n James incredible in helping me.

I leased a car from Demetrius Ison a little over a year ago. In that year he has been easily reached and helps with any questions I may have even if its not his department. That s always appreciated. A month after leasing my car I took my wife there and got her a car from him as well.

Never let you make appointments because they claim they have really fast service. I have waited 2 hours several times for just an oil change.

It was an awesome experience! Got me in something even better than i was looking for and for the price i wanted! Sean and Rex are awesome!

Great experience and great staff all together ! Our sales rep Chad helped us patiently and politely into a vehicle that's not only nice but also in our budget range ! Very friendly family atmosphere. I will definitely recommend anyone that I know in need of a vehicle to check out Boardman Nissan. And also a big thanks to rex for showing us a detailed walkthrough of our new car and what features it has. Thanks again guys !

The staff was friendly and knowledgeable, answered my questions, and made helpful recommendations.

I went into Taylor Kia to look for a vehicle, and I needed help understanding the ins and outs of credit approvals. I can t tell you how dissappointed and dissatisfied I am.

Not only did they try to force me into an old hunk of junk car, but when I suggested that I should try talking to Demetrius Ison about the New Chance Program across the street at Boardman Nissan, the Kia salesperson wouldn t stop saying negative things about them. He ranted and raved about how Boardman Nissan wouldn t be able to help me.

Guess what? I took myself right across the street to Boardman Nissan, and now I m driving away in my BEAUTIFUL loaded 2014 Nissan Sentra!

Taylor Kia just wants to take advantage of you. Boardman Nissan, Demetrius Ison, and the New Chance Program are there to HELP YOU build credit and drive a reliable vehicle.

Do yourself a favor, avoid Taylor Kia at all costs and visit Boardman Nissan today.

Shawntil was great, very knowledgable. She wasn't very pushy and helped me understand the new technology.

Do yourself a favor and ask for Levi! He s the best around and will take care of you!

Great car buying experience. Thanks to all of whom were involved in getting the deal done with the payment that I needed and the exact car that I wanted... All in just a few hours. Definitely recommend Boardman Nissan to anyone who is in the market for a new or used car.

Stefan was amazing!!! He was so patient with us and got me into a great car!! He made sure it was exactly what i was looking for and met all of my needs!!

Wesley helped me find the perfect car. I was driving a broken down 1993 Cadillac and Wesley was able to find me a 2013 Nissan Rogue in almost perfect condition and in my price range. Would recommend anyone to go there and get a car. Wesley will find the perfect car for you!

Aaron germann was the worst sells men on there i told i only can pay a certain amount a month n he ignores the hole thing all and all he was very ignorant 2 my family n my self at the i shall never go back there n u guys do go make sure u get someone better then aaron germann

Found a scratch when I purchased the vehicle dealership went above and beyond, plan on returning when my truck lease is up

I had the most amazing experience at Nissan of Boardman. I spoke to Joey the most, throughout the duration of my stay, which came close to four hours and he couldn't of been more friendly. Honestly, I had no exact expectations and this was my first time purchasing a vehicle. I was nervous. Everyone there was so open and kind, it actually made the time go by quickly. I spoke to two other gentleman, I believe their names were Robert and Shawn. I couldn't of done any of this without them and my first car-buying experience was amazing. I left in tears of joy. I have not been able to stop talking about this experience. I highly, highly, recommend, to anyone looking for a new or used car, to give Nissan of Boardman a chance! Simply put: They are amazing. Five stars to this location!
Thank all of you again for the wonderful customer service. I would say you guys have that quality in Spades:)

Nothing but GREAT thing to say about salesman James (TooTall) Chismark. What a GREAT experience I had at Boardman Nissan tonight. I highly recommend this dealership if your thinking about leasing/buying a new car. THANK YOU ALL VERY MUCH

Went in to look for a car to buy and the service was really good. The young man working Austin Keats was very helpful. Will consider coming back for a final purchase decision!

Very polite, excellence service. Very happy with my rouge, very clean when I got it and fast service.

Jamal Pendleton made my buying experience awesome. The rest of the staff were great as well, from finance to service. Will definitely recommend to friends and family

Very professional, they got me what i was asking for and made sure im satified with the numbers, great team , sales lady did excellent work , bedt in the business

Great Experience!! Our Salesman John Eackelbary was very knowledgeable and went out of his way to accommodate me.

Just want to thank my awesome salesman on his courteous professional and kindness he handled our purchasing of our new NISSAN ROGUE ITS LOADED AND THE NICEST VEHICLE WE EVER HAD The whole experience was perfect for me and my wife YOU ROCK RICHARD SLIFER JR HEY NISSAN THIS MAN IS A KEEPER I LOVE MY NISSAN GO SEE RICHARD YA'LL HE AND BOARDMAN NISSAN WILL DO YOU RIGHT SINCERELY RICKY RAY PATTERSON

There are truly wonderful people that work here. I would never purchase a vehicle elsewhere. My salesman James Chismark went over and above to help me get what I needed. The Finance Manager Natalie Fischer was one of the best people I have met in a long time. If you want a salesman that actually cares about you and your needs, call James! He will never disappoint!!!

Got a great car and a friendly and knowledgeable staff.

Visit THE BARON!! He was patient, awesome customer service.. and very knowledgeable..

I was treated with kindness and attention to every detail. Especially when I told Rick that "car speak" was Greek to me. He took the time to explain each item that was being taken care of with my vehicle. And, I was provided with a loaner vehicle for the day so that I didn't have the hassle of getting a ride to and from work.

Met my salesperson at a local gas station in Jackson Center PA, awesome guy! Came to his dealership next day, left with a new car! Go see Demetrius Ison!

Everyone was friendly and the job was done without an issue.

Hands down best dealership. I am on my third Nissan and I love it. Great salesmen and great management. They work very hard to always get you the best deal. I have highly recommended them to family and friends. Go see for yourself.

We bought a new car and the experience was amazing. I was very impressed with the level of professionalism and respect that was given. We worked with the rep Cody, I strongly recommend him to anyone

Terri was awesome, very personable and knowledgeable about their products. He also worked extremely hard to help get me a great deal. Thanks Terri!

Drove all the way from Pittsburgh to see a particular car. My salesman Cody, his managers Wes and Eric, and Tony the finance manager treated me like family and made me a DEAL that was WORTH THE LONG DRIVE! Kudos to an excellent staff and an INCREDIBLE deal. You guys get 10 STARS in my book!

I had a horrible experience happen to me with losing my vehicle I had for 3 years, and I had went to a few dealerships to figure my options for a new vehicle. After hearing about Boardman Nissan on the radio, I stopped in and met J Coots and he worked with me in greeting a vehicle. After a horrific ordeal, it ended well and I am happy that they over extended to make sure I was taken care of. I would definitely recommend J Coots and Boardman Nissan on their diligence and hard work!!

I came to nissan after dealing with a couple other car lots. I got turned down, and had a terrible time. Demetrius at boardman nissan Was able to help me out!! They were professional, knowledgeable, and got me into a new car at an affordable payment. If you are in the market stop by boardman Nissan. Ask for Demetrius.

Great customer service! And they did everything they could to get the numbers right where I needed them to be to make my purchase.

Lack of professionalism in the service area. Both service guys were screaming at each other, cussing, and threatening each other. My children should not have to be afraid at a dealership, nor should they have to listen to the language and immaturity. I have never liked the sales side here, but I have been going here religiously for all maintenance, as I have had good experiences in the past. But I will not be back. Totally unacceptable.

Boardman Nissan is one of the best dealerships I have been to by far, the staff is excellent! When I went in Austin Keats worked with me and keeping my budget in mind, helped find the perfect Nissan for me. It checks off everything on my list, great service and a reliable car.

I just completed the purchase of a used car at Boardman Nissan and the experience was the best of my 50 years in buying a car. Wesley Collier was my sales person and I so recommend him highly - very professional, courteous, smart and just a terrific person to purchase car from. He made the experience nice fun, and stress free - in addition the used car sales manager and finance manager were also quite helpful. Very friendly quality people work at Boardman Nissan - and I will be certain to go there again for my next car purchase - Wesley and staff truly made my purchase a 5 star and more experience - as I checked at least 6 other dealers and none of the other sales staff came close to Wesley - Jim

Demetrius helped me like you wouldnt believe. They were helpful, honest, and professional. Thanks.

Wesley is great. All ways goes out of his way to make us feel comfortable and gives us all the knowledge we need to make a proper decision. Couldn t be happier with my experience. This is our 3rd vehicle from Nissan and Wesley has surpassed our expectations every time. We will definitely be back to see Wesley in the near future .

I had the most wonderful experience with my salesman, Richard! He was super friendly and very knowledgeable about Nissan s products. He was able to work with the sales managers and get my payment lowered exponentially. I m so grateful to have worked with Richard and the entire Boardman Nissan sales team!

Thank you to Shawntill, Terry, Demetrius and the entire staff, for the best car buying experience I ever had. I called at 9am in desperate need of a car and with all of these guys hard work they got me in a new car that afternoon in enough time to pick my son up from school. As a single mom with a newborn they took great care of m. I appreciate everything they did.

Demetrius Ison is a gem and Nissan is VERY lucky to have him! He REALLY went out on a limb for us and worked EXTREMELY HARD to get us an EXCELLENT vehicle that we love especially in time for winter. Demetrius is an amazing salesman and an overall wonderful guy. Not only is he a very hard worker, but anyone can tell his values and morals definitely come into play behind his drive to make sure his clients are very well taken care of. This was THEE BEST experience I HAVE EVER HAD at a dealership and would recommend this particular dealership to anyone who needs a vehicle let alone a friend or family member, especially to Demetrius. Even the sales manager that me sign all the papers was very nice and explained everything to me thoroughly. And, I have to mention that I was very surprised this dealership had a play area for the kids, considering my husband and I had brought our son with us, who stayed occupied the entire time, but I thought that was very smart thinking of the kids if they should be there with their parents. Thank you to this dealership for making this experience the very best and a HUGE thank you to Demetrius for being the best salesman I've ever met!!

I had a great experience. The car I went in to see was not what I expected and Wesley got me into a better car for a great price. No High pressure sales, overall a great experience!

A-A-RON was absolutely amazing during the process of buying my new car ! He was straight forward not pushy and made me feel comfortable. You don't get that most places....i would highly recommend anyone to do business with him and all of the other accommodating staff at Boardman Nissan KUDOS TO YOU GUYS!!!! P.s thank you for the late hours!!!

Brad Ayers
Great salesman - He made my car buying experience painless! He took his time explaining the options on the car and was willing make sure I was satisfied with my car I chose.

Boardman Nissan has the friendliest staff and the best sales managers. They find exactly what you want at the best prices around! Not to mention I was barely there for over an hour. Love that place!

This place is awesome! Everyone there is so nice and they really go above and beyond to help get customers the best deals they can!! I'll definitely keep going back and refer friends and family there!!!

Rex is an amazing person to work with. He goes above and beyond to make sure the customers happy.

I recently purchased a Nissan Rogue Sport and I love it. I had superb service at Boardman Nissan, James Coots was excellent! He helped me to get what I wanted, was very knowledgeable, and explained everything to me! I had never driven an SUV before, and he was patient and helped me feel comfortable in it! I would highly recommend Boardman Nissan, and especially James Coots!

Routine maintenance. They listed out things needed so I can plan ahead. They do such a great job there.

Aaron (A-A-RON) got me a great deal on a Nissan Rogue that I had my heart set on. Listened to what I could afford and tried his hardest to get there! Great customer service. Very happy with my purchase!!!

The service department is not easy to work with. I brought my vehicle in for an issue that I knew the exact cause for, and they wanted to charge a diagnostic fee that was close to 100% of the repair cost, in addition to the repair cost. Most dealers will charge a lower diagnostic fee, or a higher one if the customer chooses to not follow through with the repair. I m not sure why I should have to pay an additional $100+ fee when I articulated the exact problem and part that needed repaired. I understand if I came in with something vague like My car is making a noise that that would need additional diagnosis, but when I state My brake light switch is faulty and needs replaced , I m not sure what additional diagnostics need to be performed.

For the record, I went back home and took the brake light switch out of my other Versa, and the car began working as expected. Reordered a new OEM part for $20 and solved my own issue. Too bad, I would have been willing to pay the $150-$200 i was quoted by the service department to have it fixed. However, the extra fee was too much.

I ve had too many issues with Boardman Nissan over the years, and will no longer be doing business with them.

Very customer oriented. Went in for an oil change and tire rotation and was out of there in less than 30 minutes. Friendly reps and qualified service techs.

The people were very friendly and professional great place good people.

Boardman Nissan was one of the best service experience I have had! I highly recommend this service department to anyone! Ask about there express service!!

Was happy with service until i found out about axles needing replaced and they wanted to charge labor for this job, eventhough the axles had to come out to replace the transmission. So essentially i was being double charged for labor. Didn't have axles done by dealer.

Boardman Nissan treated me and my wife wonderfully...and we were not even a customer. We were picking up a different brand used car from a dealer in the Pittsburgh, PA area. This was a complicated purchase with my local dealer arranging to buy the vehicle wholesale to sell it to my family and arranging it so I could pick it up to save money on delivery. The issue was that this was an electric vehicle and the drive was over 20 miles beyond the range of the ev. My only hope was to find a charger somewhere between Pittsburgh and my home just south of Akron, OH. It turned out that Boardman Nissan had a charger that would give me about 10-15 miles of spare range on each leg of the trip. Even better was the fact that it was a CHAdeMO fast charger, which would do the job in 30 minutes instead of nearly 6 hours. I called the sales manager Wes and he said it would be no problem. I arrived about 50 minutes before they closed and they treated me and my wife wonderfully...they hooked us up to charge and even recommended a restaurant next door to grab a bite to eat while we waited. It charged in 27 minutes and we returned to pick it up about 5 minutes before they closed. They did not seem impatient that it was closing time and they even seemed very interested in how everything turned out. We made it home with 13 miles to spare.

Thank you Boardman Nissan for all your help and I would highly recommend this dealer to anyone in the Boardman/Canfield/Youngstown area - especially if you are looking for a Nissan Leaf!

Service man Brian was very courteous and helpful. Great customer service

Love their service team! Very friendly, helpful and thorough!

Aaron German is the best car Salesman! He went above and beyond and did everything I asked him to do!! Great job!

Boardman Nissan, went there with no intentions on buying a vehicle and came back with basically an amazing car, Austin Keats was great with explaining everything to me, helping me figure everything out and was 100% honest. I definitely recommend looking for this guy if you go to purchase a vehicle!

Nick pirl is the greatest salesman their great job man

I JUST GOT MY FIRST NEW CAR WITH SOME OF THE WORST CREDIT ISSUES AND NO DOWN PAYMENT WITH AN AFFORDABLE MONTHLY PAYMENT. THE SECOND CHANCE PROGRAM IS DEFINITELY LEGIT AND A WAY TO GO IF OTHER CRAPPY PLACES LIKE JD BYRYRDER.....(HINCE THE NAME JUST KNOW YOUR IN FOR A REAL BEATER FOR WAY MORE THAN ITS WORTH) ARE TURNING YOU AWAY AFTER TALKING TO THEM FOR 6 MINUTES. DEMETRIUS AND NATALIE TOTALLY ROCKED IT OUT AND WORKED WELL OVER THEIR CALL OF DUTY TO GET ME IN A VEHICLE. I DIDN'T HAVE A WAY THERE UNTIL MONDAY AS MY OTHER VEHICLE BIT THE DUST. DEMETRIUS DROVE ALL THE WAY TO SHARON, PA TO PICK ME UP AND WORKED WITH ME. THEN I DROVE AWAY ON FRIDAY INSTEAD IN MY BRAND NEW NISSAN SENTRA. THEY WERE PROFESSIONAL, FRIENDLY, AND MADE THE WHOLE EXPERIENCE AMAZINGLY EASY AND TOTALLY FUN. I WOULD RECOMMEND BOARDMAN NISSAN TO ANYONE ELSE. I MEAN WHAT OTHER DEALERSHIP WOULD CALL YOU AFTER GETTING YOU APPROVED IN LESS THAN THIRTY MINUTES TO LET YOU KNOW THEY GOT YOU APPROVED ESPECIALLY WITH MY CREDIT PROBLEMS FOR A NEW CAR AND WOULD PICK ME UP THAT DAY(FRI. INSTEAD OF MON.) I LAUGHED BUT IT WAS ALL TRUE....IF YOU ASK ME THATS BOSS!!!! THESE GUYS HAVE MY BUSINESS FOR LIFE FOR BEING THE FIRST TO OFFER ME THAT SECOND CHANCE THAT I NEEDED. THANKS AGAIN FOR EVERYTHING!!!!!!!! SUPER HAPPY CUSTOMER DRIVING AROUND LOOKING BOSS NOW!!!!

Patched my tire - As always fast and excellent service

WOW!!! What a great deal... I love my new Rogue! Thanks Boardman Nissan!

This is the second Nissan we got from Boardman Nissan and their employees and service is amazing. They strive for excellence and in my book they have it. Always pleasant and easy to deal with.

We had to let the service dept know about a warranty issue and show them on our phone before we were charged.

Every other car I've bought from a dealer when brought in for service is also cleaned inside as part of the service. I'll be back because my oil changes are free, but nothing has stood out that has made me feel like I'm special to Boardman Nissan for getting my car there when I compare my experience to other car purchases in my life.

I initially came in just to sell my truck but within a few hours I left with a used vehicle. I never could've imagined getting such a nice car that fit my needs, especially at my age and after my credit has been affected by student loans. So thank you James, Jamil and Andrew for going above and beyond (especially Jamil since he had to drive through a storm to finish paperwork ).

I had a great experience at Boardman Nissan! The salesman I worked with, Josh was extremely helpful and informative! I love my new car and I will definitely be back to trade in my other vehicle very soon!

I wasn't prepared to buy when I came in but that didn't stop Terri from being a great guy and doing everything he could to help me out without being pushy. Everyone at Boardman Nissan are great friendly, helpful people. When I am finally ready to buy you can bet I'm coming back to see Terri

Purchased a 2018 Black Nissan Sentra on 2/8/19. Levi helped me out. He did an AWESOME job! I told him what I was looking for and within a few days I was in my new car. I love it! Thanks Boardman Nissan!

James "too tall" gets 5 stars from us. He made us feel very comfortable and we left with a new truck and a great deal. Ask for James . You won't be sorry.

*Updated*
I bought a brand new 2016 Nissan Frontier with 16 miles on it at the day that I purchased it. It was paid for and I left at about 8:30pm so I could not see any of the damage that I was to discover later. I drove it home being very careful not to tailgate and not to exceed about 65 miles per hour on the highway. Three or four days later I had the opportunity to wash it and discovered that I had two dents in strange locations on the hood, a multitude of small rust spots, a small gash in the paint down to bare metal, and rubbing compound on the edges of the body lines that I could only imagine was used to fill the small gash and cover up the rust spots. I made contact and they agreed to pull the dents, fix the rust spots which were some sort of metal deposit embedded in the paint, and fill and blend the small gash. This was all done and I was asked to come back to have the gash blended after the paint dried. In between this time I got a chance to get my Pennsylvania state inspection where a leaking exhaust, paint damage on the pinch weld, and a missing screw on a mudflap were found. That damage was fixed about a week after I drove out there to verify what I already knew and they attempted to blend the gash but it just ripped out the touch up paint. More touch up paint was applied and I was asked to return a week later and to park in the sun to bake the paint in for the week in between, per orders of the detailer that worked on it. I did as he asked and came back in a week. Same outcome with the paint ripping off. I talked to Eric Briguglio the sales manager and Chris Kowalski the sales person who sold me my truck to see what we could do next, since the previous efforts had failed and I don't expect a new truck to have damage. I suggested a re-spray on the hood or a new hood, whichever was cheaper because I feel like I have been thoroughly screwed through this whole process. They basically laughed at me and said that they weren't doing any more for me because they "already went above and beyond" because I "caused the damage."
*7/13/16*
Had an oil change done at 2,200 miles at the Firestone near my house that does a majority of my work. The master tech with over 15 years of experience working on it was removing the drain plug and had to use a breaker bar to remove the plug, the plug was cross threaded from factory. The plug was equally difficult to reinstall and it started to drip oil steadily out of the oil pan without the engine even being turned on. I contacted this dealership and said that I was blacklisted. This is the first oil change that has ever been done on the vehicle and I was only doing it early because I am leaving for a 1000+ mile trip on Sunday.
12/16/16
The truck has had a majority of other issues including steering noise that after four visits to my local Nissan dealership, which has treated me as if I was their own customer since the oil pan issue, was finally found to be a defective steering column. This was found as the problem by a Nissan Corporate Regional mechanic, as well as the passenger side doors being out of alignment in need of a proper re-adjustment. The Nissan Corporate mechanic also found a large dent on the original oil pan that stripped out, which is located on the passenger side of the truck. The screw that was missing was also on the passenger side. The doors being out of alignment, again also on the passenger side. Paint chips on the pinch weld, passenger side. My dashboard was also warped above my steering column. I believe that this truck was involved in some sort of incident at Boardman Nissan that remained undisclosed to me. The amount of parts replaced has exceeded $1000 in value so I believe that they kept the repair cost below $1000 in any way possible to allow to hold the sale price of the vehicle. To respond to the prompted to look over stuff, it's hard to see dents when you leave around 8:30pm and whenever someone has covered the chips with rubbing compound. I'm positive some of their 5 star reviews are employees, look at some of them and their names on their website.

I had met with Chris Kowalski last Friday. He was awesome and very helpful. I had never purchased a lease and it had been a few years since I had a new car. I purchased a 2016 Rouge, as a lease. Chris was able to answer all my questions and helped me decide which car was right for me. I highly recommend anyone who goes to Boardman Nissan, to ask for Chris.

Not only is everyone who works there complete eye candy, they are all extremely helpful and a pleasure to do business with!! They turned a nightmare into a dream! Thank you so much for taking excellent care me!! I appreciate all that you did!!

Went to the Nissan Dealership on a price for a second key for my car. I ENDED UP DRIVING OFF THE PARKING LOT WITH A NEW (not used!) 2018 NISSAN KICK (the color is black which is so me). DEMETRIUS YOU ARE THE MAN ALLLLL DAY-EVERYDAY. This man kept his word, very polite, professional and patient. I still in awe. What a blessing-had no idea I was set up to get a new car! GOD IS SO AMAZING!
I want to say a big THANK YOU to Demetrius and everyone that was involved that made sure I left with a new vehicle!