I RECENTLY VISITED BOARDMAN NISSAN, I WAS GREETED BY A FRIENDLY STAFF. I GIVE PROPS TO THE SALESPERSON, MANAGER AND THE FINANCE PERSON WHO WERE VERY KNOWLEDGABLE IN ANSWERING ALL OF MY CONCERNS AND QUESTIONS. ALSO,I HAD THE PLEASURE OF DEALING WITH THE SERVICE DEPT. MY CAR WAS SERVICED IN A PROMPT AND TIMELY MATTER. I AM TOTALLY SATISFIED WITH THE DEALERSHIP.
Terri will work hard to get you what you need. Ask for him when you walk in and he will do what he can for you! Helpful and knowledgeable
My car buying experience at Boardman Nissan was a long but with a satisfying outcome. Joey is amazing, made sure I left with a vehicle I wanted and not just whatever I got. Sean worked hard to get numbers to where they needed to be also. So big shout out and thanks to them!!
Friendly service. Clean and safe environment. Great for oil change and transmission fluid. Over priced tires I went to discount tire and saved over 200 on the same 4 tires.
I stopped in thinking I was not able to get a new car. That s when I met Demetrius. He did everything he could to get me into a brand new car! On top of that they made the payments work into my budget. Stop by Boardman Nissan if you are in the Market for a car. If I was you I would ask for Demetrius!!!
Very nice my van broke down and they squeezed me in even though there was extremely busy I felt valued as a customer
Wesley collier was the best salesman I've ever dealt with. Very understanding and patient and went above and beyond expectations.
I recently purchased a new Pathfinder. Could not be more happy with the experience!!! Thank you James, Chris, Natalie, and Wes!!!
We got a great deal on a brand new Nissan Titan. Demetrius Ison made sure we were well taken care of and got us in a vehicle that suited our needs and didn't cost more than we expected to pay. We'll definitely be coming back! Thanks Deke!
At first , okay experience, very time-consuming though. Little fishy but i ignored (bad mistake)... Agreed on financing a car. 2 weeks later, finance department called and the bank no longer wanted to finance due to income. Very fishy , clearly someone lied then when proof of income was submitted to the bank (week later, after i offered while i was there in the store) , the bank no longer wanted to finance. Terrible service . Definitely not recommended , EVER. Probably should have read reviews before wasting time.
This place is great I went in to look at the new titan and this young man named Austin helped me out a lot and was very nice and helpful I can t wait to meet with him again
Bought a nice Dodge from their Natalie the finance lady was nice everyone was nice except for eric the manager sales manager ignorant rip off told me my trade wasn't worth nothing gave me 5000 for my 2012 it is online right now for $11,000 he was The rudest person I've ever dealt with everyone else they're nice as can be I got ripped off and I know it's because of Eric. Who's hard to deal with son of a gun.
Great place.. very friendly staff and understanding no matter the situation.
Had a really great experience with Sales Consultant Robert! He was very upfront and honest and helped me stick to my price range. He was kind enough to send me a message a few days after the sale to be sure everything was good with my new car, and even answered a few more questions for me! Had a very pleasant experience and Rob made the stress of car shopping a breeze.
Very professional!! Deke and Joey are AWESOME!! Went to just "look around" and came home with a beautiful brand new Altima!! I highly recommend anyone who is interested in a car to go to Boardman Nissan!! Make sure you have Deke as your salesman!!
Service dept. I liked it because you can watch mechanics work. The individual who checked me in was very dedicated, extremely helpful. Parts department was polite and also extremely helpful, knowledgeable. The actual maintenance department could use some cleaning up, things l laying all over work areas, not very organized. Looks terrible. Needs picked up, and sweep.
Second time buying a car here. The sales person Rex has helped me both times. Great service and great person to deal with.
When you go in, make sure to ask for Westley Collier! Not only he is super personable while making the process fun, he is also wonderful at finding you the best fit possible. Being a single mother of two, in college, and limited in my options.. I was a little skeptical going in to see what the possibility of a different vehicle was. I wanted more room, more features than my current car, and something that felt safe for my kids. Westley was not only able to put me in a vehicle that was an upgrade, but he managed to keep my payments pretty close to what I was already currently paying!! Im beyond happy with the vehicle I got to drive away with! Thank you you again Wes!! Look forward to buying my next car from you as well!!
My day started horrible when I was looking for a new car, was at one dealership for almost 8 hours,just to get denied, went across the street to Boardman Nissan and James David Chismark was amazing, went well above the call a duty to get me in a car and I am forever Grateful!!! Made sure I left smiling and would definitely recommend him if your thinking of purchasing a new ride!!
My experience with Boardman Nissan was Horrid! Do not buy from this dealership.!!The sales manager was insulting, so I called the general manager who hung up on me after I said How I had been treated.....I called the OWNER the next day he was in and he scolded me on the phone before I could even tell him my experience because his managers had already told him my husband and I had thrown the f bomb at them and called them a prick. NONE OF THAT EVER HAPPENED! We are Christian people who had our 2 yr old son with us and I am 38 weeks preganant.....Can you imagine what it would have looked like had we done what they accussed us of on a Saturday afternoon with a full showroom! It is ridiculous.. ...The management in this facility has defiled our name and our character, and the owner defended them as he said "I know my guys". Im am very glad that you are proud of your management team sir, as I see now why they are the way they are. To quote the owner of Boardman Nissan, he has worked with the public long enough to know how people really are. Think long and hard before visiting or purchasing anything from this dealership as he does not value your business, your opinion or your experience.....and those words are from HIS mouth.
I did however go the next day and buy a car from Bob and Chuck Eddy Jeep. My brand new dodge Durango is amazing!!! Jo Williams was my sales rep and she was AMAZING! We ended up with a Brand new laid out 2013 dodge Durango( total package would have been 39K and we worked a deal where we financed 32K) and also got keyless remote start thrown in! Boardman Nissan wanted us to finance 3k over the sticker price of car, where we saved 7k below sticker at the jeep dealership for a MUCH nicer and MORE expensive vehicle!
Boardman Nissan should be put out of business. In this day when we work so hard for our money, make sure you are spending it wisely and where it is valued. These guys are laughing at all of us, and its a shame they are apart of our community!
I just would like to add that we were trading in two vehichles for one. One of our trade ins actually was purchased from Boardman Nissan.....I guess they do not value repeat customers as much as they do not value their everyday customers.
Chris Kowalski was the best sales rep I've ever met. Very helpful and explained everything thoughly I can't say enough how thankful I am
My family has purchased several vehicles here and have been treated amazingly well each time. The service department has also been great when we have needed them (thankfully not often). Boardman Nissan will continue to be our first choice when we need to shop for vehicles.
although i did not purchase my rogue here, they were very helpful and accommodating in the service department. will be back for next oil change!
Tried taking my father for "a ride" with a known faulty starter. Should have been recalled.
A very friendly inviorment.curtious.and I didn't wait too long for my pit stop.just long enough to have a cup of coffee......
Even though I was unable to get a car my salesman Levi Sharp was great and extremely helpful.
My wife and daughter was traveling from Pittsburgh to Beaumont Boy Scout Camp Ground and had to stop by Boardman Nissan to recharge, team wS great to my family.
Boardman Nissan is wonderful! Everyone was happy to be there and extremely helpful. Rob who helped me the most was amazing. He was so knowledgeable of the Nissans and you could tell really enjoys his job and loves working for Nissan. He worked with me to get me what I needed within my budget and I am very grateful for that. He made sure before I left that I knew how to use all the features in the car and even gave me his card with his cell and told me if I had any questions I could reach out to him at any time. He also took me around to meet the people in the service department and parts department to make sure I was comfortable. He also set me up with my pitstop and next oil change. Overall I had an incredible experience!
I have to thank Demetrius for getting me in a reliable car at a great price
I purchased a 2 year old used car. I was originally promised 2 key fobs and at the last minute they could not find the other one. They would not provide a second. I asked them if i purchased one myself if they would at least program the one that i had to purchase on my own. I have not heard back and it does not seem likely. That is not good service or follow through.
Update. They programmed the key I purchased for free.
Justin in the parts department was very nice and professional! Thanks!
It was super busy when I came in but that didnt stop Terri from giving me his full attention and taking his time to make sure all my questions were answered and all my needs were met. The guys at Boardman Nissan really take the time to make every customer feel like they are their only customer even when they are super busy. Couldnt ask for more.
The service department is great! Bryan and Rick are always so helpful and super friendly! Not to mention that my car is always done in a timely manner!
Sales Consultant, Terri Kirk and Sales Manager, Mike Sellers... GREAT gentlemen to work with in buying or leasing a vehicle. Both worked with me efficiently and patiently in getting me into my THIRD LEASE, 2019 Nissan Sentra. Happy customers stay loyal to their dealerships. Highly recommend these two for your Nissan needs. Thanks again you guys!
I want to say thank you to Michael Hood! You made an impression on my Husband to bring me in to see what you could do to help us. You are an outstanding gentleman thank you for your time and we will definitely be back to see you for our future needs.
Went to nissian to buy a vehicle and dealt with James Chismark let me tell you it was the best experience I had trying to buy a vehicle. My credit is poor and salesman James chismark was very helpful to me trying to fit me in the best vehicle that would be affordable for me. He also gave me great insight on how to improve my credit score which was very helpful. I have a crazy work schedule and we were having trouble linking up to get a deal done and he went above and beyond to make the process the most convenient for me which really meant a lot. I highly suggest if your looking for a vehicle go see James Chismark he will make sure he gets you whatever your looking for and will fight hard to get you financed at a price that s affordable for you and helping your credit score go up!
Had a very good experience purchasing our new Nissan Rogue at the boardman store. We had an excellent salesman, Brad, who helped us without being pushy or forcing anything on the bill. Great experience!
Thank you to Chris Kowalski and Chris McConville for getting me into my new 2016 Nissan Rogue... Awesome job!!!!! 100% recommend them to everyone! Also thank you to Rick Barley in service for helping me schedule my first service appointment and being super super friendly.
Rex sold me the vehicle I wanted and was very knowledgeable and thorough in explaining all the new technology in the Murano! And thanks to his management team team for getting aggressive in coming up with a good deal for me!
The team here has always gave excellent customer service. Quick and professional. Good environment to enjoy waiting for your vehicle to be serviced.
Took my truck there on the Kelley Blue Book instant cash offer I was told I would get 1500 for my truck once I got there they told me they'd only give me scrap prices. Then I gave him a one-star review and got a call from the sales manager stating he'd give me a gas card to take the one star off and I'm still haven't received the gas card he told me I would have received Monday
The gentlemen at the service desk were extremely welcoming and helpful - very thorough in their explanation on every question I had with my first service on my new car. Only hiccup - I scheduled my appointment online and although I received a text confirmation, the appointment did not show on dealership side. Regardless, they still were able to accommodate and went above and beyond to make me feel like their #1 priority. Everyone I encountered at this dealership, whether service or sales were so friendly. Waiting area is very nice also.
I was fortunate to have an amazing experience buying with Boardman Nissan! We went in fully not expecting to leave with a Nissan our hearts were set on a completely different brand. If that doesn t speak highly enough of the salesmanship, I don t know what does!
We had the pleasure of working with Chris and let me tell ya he s the best. I know he wanted us to LOVE the car we were in and didn t want us to settle. We definitely feel like we made a trustworthy friend in Chris so I can not recommend him enough.
Thanks again, Chris! Our Murano is perfect.
The associate we had was new and he did an amazing job with knowledge and product questions would recommend anyone purchasing a car to visit this establishment.
Wouldn't work up any finance numbers or budge on price even after showing listings of the SAME vehicle with less milage. Sales manager Levi told me I should go look at the OTHER vehicle at the OTHER dealership. I apologize for going into your dealership prepared with knowledge questions, having done my market research in the area. This only seemed to frustrate your sales manager to the point that he basically talked me out of a sale . I won't be back, and will be telling my story to anybody else car shopping in the Boardman area
**EDITED AFTER RESPONSE FROM OWNER**
Thank you for reaching out. I would like to share that I purchased a new vehicle from another lot. Several things came into consideration when in your dealership. I had a predetermined vehicle in mind but yet was open to options. However, Levi, quickly expressed his assumption on myself and my fiance as purchasers. Yeah, we had a crazy day and probably weren't dressed in our best attire. Sales 101, don't judge a book by its cover. He was quick to advise he didn't think he could get us approved. No credit check being done. Does the rapper shirt I was wearing give him the right to assume I wouldn't qualify? In addition, telling me to go look at another car, rather than attempting to earn my business, he shoved us off. I did get a substantial amount for my trade, much higher than Levi offered. I got financed at 0% interest on a 2019 vehicle. Yet. Levi assumed I couldn't get approved and sent me looking elsewhere. So. I followed his advice. I went to a dealership who wanted to earn me as a customer, spoke to me as a person without assumptions, someone who was eager to help and show me I was valued for considering them for my purchase. Maybe Levi needs to reconsider he poor communication skills and assumptions on customers. I have shared the poor experience in your location with many people and referred them to the dealer who really cared. I will not consider your dealer for any future purchases based on such a horrible experience.
Jarrod Catauro was very helpful, patiently taking the time and care to show us each and every car that fit our needs. He was professional, and easy to work with. We never felt rushed or pressured, as we worked with him over a few weeks. Not only did he help us find the perfect car, but has taken the time to call and check up on us afterwards. Great service! We'll be back when the time comes for our next purchase!
Wesley was great I came in and left in in a brand new 2019Nissan Sentra he worked his hand and I left excited
Excellent experience. They made sure we were happy with our purchase even after all the paperwork was done.
These guys are awesome! make sure you speak to James at the dealership before you do anything! he will give you the best welcome and treat you like gold! the way you should expect to feel.. the way u should be treated! AKA 2TALL! AND AS ALL WAYS THANK YOU NISSAN FOR THE BEAUTIFUL BEAUTIFUL NISSAN SKYLINES, 350Z 370Z AND THE NISSAN 300ZX TWIN TURBO
Deke is absolutely amazing!! He hooked me up in the car of my dreams and worked his magic to get the price I could afford! I highly recommend him to anyone looking to buya Nissan! Upfront and honest, kind hearted and a great sense of humor! Thank you, Deke for getting me my dream car!
At a time when we are uncertain about life, some of us come to a point where living our best life could is the best way to contain peace of mind. In our case (My family and I) we've decided that we want to hit the road and build a brand truly dedicated to giving, caring for, and being a helping hand to the people that are forgotten about because either their credit doesn't fit or their life story doesn't fit. You'll get what I mean as I open up more through various post.. My post are not meant to attack but to teach the world that we have to stop the concept that a dollar more important than a human life. Most/majority of companies and brands have gotten so involved with competing for top sales and top quality that they work harder for a dollar than their customer.
I recently went into the dealership to check my odds, why did I do that?
I did that because the commercials the ads the "Cool Guy" said bad credit,no credit, repo etc. So of course I said, hmmm. Yeah we'll see.
I had a repo I had an income but it's not $1000 a month, wishful thinking.. Also my wife went on the account just to shake em' up a bit she has a pretty decent income more than me. Not ashamed. So it came back my score was of course "0" her score 4Hundred-Something. I also had a vehicle I wanted to trades but the lenders still said, "well how much can you get" and the guy who was helping me, (Very good guy, polite, very helpful) said well can you bring at least $1500 hundred down..
So Let's Be Honest,
The salespeople at Boardman Nissan are there to house and sell the cars for the lenders who, if they can't suck you into a contract that'll ruin your life, will probably get you out of more money than the vehicle is worth in the end. That's is if you have poor a credit history and low income which i believe is in one of the ads also. Your better off buying a used vehicle cheaper and putting a little money into it, you'll have a car that'll run for years and the best part your not lining the pockets of people who are not here to help you only to give you false hope by having the middle man that is Boardman Nissan take the heat for wasting someone's gas time and hopes of *HOPE* that things may finally start to turn around. It may seem small to some but for other's that new car could have took them on a road to confidence which resulted in getting that promotion or starting that new business and crushing it enough to pay off that car in less time than even your lenders thought could happen but hey don't let me stop your hustle. It must be nice to keep up with corporate America. To keep the rich rich and the poor far away from the rich. There are givers and there are takers and you my friend's have been marked...
*TAKER**TAKER**TAKER**TAKER**TAKER*
Didn't stop by to purchase a car, just to browse around a little bit and look at some sports cars they had. With that said, most dealerships pay no attention to a young guy like me. However, as soon as I got here a salesman came out to see if my friend and I needed any help. We told him we were just there to look at a car and he continued to talk to us for another minute or two anyways just being nice. Great experience!
My experience was beond awesome never would have thought that I would be in a band new anything I want to thank Demetrius and Natalie for getting me into a band new 2016 car #blessed
Couldn't ask for greater service. Brad Ayres was my salesman he listen to everything I was looking for and he delivered. Thank you for getting me in the vehicle of my dreams. Everyone at this location is wonderful. They make the transition to a new vehicle a smooth process. I couldn't imagine going anywhere else.
Excellent service, I bought 2019 Nissan Murano (almost new, had 5k miles on it), the sales person Jason Williams was fantastic, he was patient, very responsive, respectful and knowledgeable. I got a good price on the Murano as well. 5 stars for the sales person Jason
The only reason I am giving 3 stars for this dealership is they didn't include a second key and owners manual with the car. I wish they could have been upfront about it as it would have been a deal breaker for me, after pestering a lot that I wouldn't leave without a second key, they found it, however, I didn't get the owners manual/other manuals kit which I am really upset about, this car was registered to this dealership and don't believe the fact that they couldn't find it. If you're buying a pre-owned, please be aware. Also, I paid full in cash, they said they won't pull in my credit report and gave it writing saying it would be soft inquiry and exactly did the opposite by pulling in a credit report for an auto loan. Very disappointing.
Purchased a preowned Maxima. From the sales manager who worked my deal, to the people's champ Demetrius, helping me get all signed up, best car purchase experience ever! Would recommend to everyone....
Great deals on newer used cars and Very helpful staff. Ask for John Eackelbary the sales manager. He ll take care of his customers if an issue arises.
Levi was excellent! He found us the perfect vehicle, he was understanding and very easy to work with. We felt so comfortable, we wish he would ve been there the last time we purchased a car. Next time you stop by Boardman Nissan definitely ask for him!
Levi Sharp was my salesman he was more than helpful during my car buying experience.
James Chismark went above and beyond to find me a car I loved in my budget range. He is patient, kind , and honest. After the deal, he didn't like the look of the front tires, and had the service department put two new tires on for me. I will definitely go back to Boardman Nissan and James for our next car purchase!
I had an awesome experience!! Chad and the rest of the staff were extremely helpful and made my leasing process run smoothly!!
This was my second time buying a car from here and just as last time the entire staff was pleasant, attentive and there to help with anything I needed. I really enjoy working with this dealership.
My salesman Stefan White worked his hardest on helping me find the right car for the right price. He was incredible I would recommend him to anyone who goes there!!!
Aaron was a great salesman and helped me pick the perfect rouge for my children and I! He made the process fast and easy and was honest. Glad I trusted him in buying the perfect car!
Demetrius did an excellent job taking care of me and going above and beyond to make the whole experience great! I recommend going here and seeing him or James!
I scheduled an appointment and was planning on purchasing a car that day. When I arrived the car that I had had picked out online was not on site, they had to go to another lot to get it. The salesman Rex was very knowledgeable about the car, did a good job pointing out features. When we went back inside he sent out a manager to value my trade, and told me what the price of the car I wanted to buy would be. I had a dollar figure that I needed to be at, and I told Rex that. I also asked him not to run my credit until we had a deal in place, I didn't want the hard pull on my credit. He came back and gave me the appraisal on my trade which was really low, and their lowest price for the Rogue was nowhere near where I needed to be. While he was with the manager I got an alert that my credit had been pulled, so much for waiting until we had a deal in place. When I countered his sale price a manager named Wes came over and began to browbeat me about where I got my number from. I told him that is what I was comfortable spending, to which he replied, he couldn't get anywhere near that, and said what are you going to do if we don't get to your price. I told him I wasn't going to buy a car if they weren't willing to negotiate with me. At that point Wes got pretty nasty so I got up and left......fast forward a few days, another manager Terri calls and says what can we do to earn your business, after I told him what had occurred with Wes, I told him I'd still buy the car if they came to my number, he said he thought we could come to an agreement and was supposed to call me the next day. Never heard back, so I went to another Nissan dealer in Pennsylvania, got what I wanted for my trade, and got a new Rogue at the price I wanted to pay. So if you are trying to get a good deal on a car, don't go here unless you want to get insulted and bullied
Changing to one star....because after reading response from the owner promising they'd look into the situation and get back too me, never heard back from anyone again, I've been in a car related business for many years, deal with used and new car store managers everyday, never dealt with one as obnoxious as this guy Wes, do yourself a favor if you want a good deal on a car, drive to Montrose in PA
I spent 2 days at the dealership purchasing a new vehicle and interacted with many of the sales staff. Buying a car is never fun but Eric Briguglio and Wes Collier were a pleasure to work with.They were professional, knowledgeable, and respectful. I totally recommend this dealership. It was a wonderful experience purchasing my new Nissan Rogue.
Samuel was wonderful, he was very attentive and caring and helped me find the car that was right for me.
I wanted a specific vin number and color for the Nissan Rouge that was not on their lot, Natalie assured me that they would find it one way or another. I ended up getting the Rouge with the correct vin number and color I wanted at an amazing price thanks to Rex, the salesman. Natalie, Rex, and the Nissan team worked extremely hard to get the car that I wanted.
If you want to feel valued as a customer, visit Boardman Nissan! Thank you boardman Nissan for working so hard to meet my needs. I would recommend this location to anyone.
I def. Recommend Boardman Nissan. Chuck Shaffer took his time to be sure I understood everything about my car that I bought .He made sure that was the car
I wanted He answered all my questions and took his time. I never
felt rushed. Everyone there is very friendly and they make you feel comfortable
Upstanding dealership staff is great a good place to go for your next car purchase and John is a good manager and sales team is top notch.
Everyone I spoke to was great. Shawntil was wonderful and honest and met all of my needs. I ended up with a little bit higher monthly payment than I planned on but I also ended up with a much better car than I expected and the service was great as always.
Needed to fix my tire they were very helpful and courteous
I was able to buy a Dodge Caliber from this dealership on Monday! I love my car and the excellent service I received. I couldn't have asked for a better sales manager so THANK YOU Zachary!!!!
Absolute best experience Wesley and Deke spared no efforts in making sure I was satisfied with my purchase. These gentleman went above and beyond even delivering the vehicle to me a hour away. Thank you , Boardman Nissian you ve earned yourself a customer for life
Very good an as far as I can see the problem looks fix
Run!!! They don't honor warrenty... stuck with a 2017 versa with a bad transmission.they wot fix and nissan won't cover. It's a NEW CAR!!! NO EXCUSE AND NO HELP AFTER THE SALE....NISSAN IS THE WORST!!! take my advice that you don't find out the hard way
They were great at getting me into my 2012 Equinox. I love it so much!!! Thank you from the bottom of my heart!
We went to several dealerships to try out vehicles since my current lease was coming due. This dealership was the best by and even the atmosphere was electric. Rex and Levi were very informative and answered all our concerns. Out of 5 stars they get 6 ******!
Quick friendly service, was helped by Levi Sharp. Overall great experience.
The man in the service department was great I think his name is Richard he deserves a raise
DO NOT SHOP BOARDMAN NISSAN!! I went into Boardman Nissan and the sales manger Mike S. was very rude and unprofessional. He was upset because I asked him multiple questions about the car that I wanted to purchase (as I should). He began to yell, act rude and disrespectful and told me "just forget about it, you can leave now because I'm not going to deal with you" because I asked questions? I thought that was apart of his job "customer service". Since that's how I was treated I took my business elsewhere. NEVER WOULD I EVER send any of my family, friends and colleagues to purchase vehicles from them again!!
They were amazing! Very customer service oriented and fast. Give you suggestions based on the type of driving you do. I'm definitely returning. And they give a free car wash coupon too!
Joey and Wes did a great job finding me an excellent car at my price point. Their costumer service was exceptional. I would highly recommend. The snow storm was bananas! Thanks to the whole team!
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