Clint Zeiler

Review of Boardman Nissan

I scheduled an appointment and was planning on pur...

I scheduled an appointment and was planning on purchasing a car that day. When I arrived the car that I had had picked out online was not on site, they had to go to another lot to get it. The salesman Rex was very knowledgeable about the car, did a good job pointing out features. When we went back inside he sent out a manager to value my trade, and told me what the price of the car I wanted to buy would be. I had a dollar figure that I needed to be at, and I told Rex that. I also asked him not to run my credit until we had a deal in place, I didn't want the hard pull on my credit. He came back and gave me the appraisal on my trade which was really low, and their lowest price for the Rogue was nowhere near where I needed to be. While he was with the manager I got an alert that my credit had been pulled, so much for waiting until we had a deal in place. When I countered his sale price a manager named Wes came over and began to browbeat me about where I got my number from. I told him that is what I was comfortable spending, to which he replied, he couldn't get anywhere near that, and said what are you going to do if we don't get to your price. I told him I wasn't going to buy a car if they weren't willing to negotiate with me. At that point Wes got pretty nasty so I got up and left......fast forward a few days, another manager Terri calls and says what can we do to earn your business, after I told him what had occurred with Wes, I told him I'd still buy the car if they came to my number, he said he thought we could come to an agreement and was supposed to call me the next day. Never heard back, so I went to another Nissan dealer in Pennsylvania, got what I wanted for my trade, and got a new Rogue at the price I wanted to pay. So if you are trying to get a good deal on a car, don't go here unless you want to get insulted and bullied

Changing to one star....because after reading response from the owner promising they'd look into the situation and get back too me, never heard back from anyone again, I've been in a car related business for many years, deal with used and new car store managers everyday, never dealt with one as obnoxious as this guy Wes, do yourself a favor if you want a good deal on a car, drive to Montrose in PA