Blue Dog Business Services Reviews

Super easy to set up! Easy to use interface and fast service.

BlueDog was is great to work with. They helped me get the payment portal set up and running.

Everything works as promised and the great customer service will keep me for sure. They always followup until its right!

We have been using BlueDog for a number of years and have received great service. Their pricing structures are very fair but, most importantly, their customer service has been phenomenal. Jonathan L. has been our rep since day one and is always there for us. We have experienced a few hardware issues here and there but if we couldn't wait to have a new part shipped overnight to us, someone would drive the parts to us - unbeatable! I highly recommend giving them an opportunity to quote your business.

Blue Dog and Melissa Muir were a big help to our Non Profit business Citrus County Charities. Their rates are competitive and they are willing to work with you, always very professional too. I wound recommend Blue Dog for your merchant processing needs.

I have been with bluedog for about 2 years now and I have been very happy with everything especially the customer service!

The customer service received from Erin was the best that I've received in a very long time. The level of care provided helped with deciding on if we would conduct business with the company or work with our other option. I'm VERY pleased that we made the correct decision. We spoke on a friday and before a week completed we had our BlueDog account where as the other company we were working with the application is still be processed. So far i'm very please and look forward to our working relationship! Very excited to be on board! Also what sticks out to me the most is that she was willing to review our other contract to make sure that we were getting the best value for money being spent.

Bluedog has been my carrier since I started my business. From start up to continued operations, this company has always been there for me.
I just got a new terminal and admittedly, I'm not the sharpest knife in the drawer and the Bluedog staff walked me through the set-up with the greatest care and assistance. Derek D. is the most awesome techie I've worked with in a long time. If anybody is listening, he needs a pay raise! Thanks for being there for me, Bluedog!

Pete at BlueDog offered great customer service to my business from getting started to answering any questions I ve had throughout our relationship! They re a fantastic company!

-Southern Capital Arms

Our business prides itself on customer service and it is always great to find another company who clearly feels the same way. We tried another merchant company for a month trial while already having a terminal with BlueDog and couldn't have been more happy to get back to them.
The tech team also worked quite hard to figure out a work around for us to have online merchant services for our first-ever online store, since our hosting platform wasn't the most straightforward.

Great experience with Tammy! Really understood what I needed and went above and beyond! Thank you!!!!

I had an issue with my program, and Mrs. Blake went above and beyond to get it worked out. Highly recommended.

Very user friendly system. The staff has been incredibly helpful, very professional and well informed on the subject.

I only used Bluedog for a brief time, but the experience was extremely easy and everyone there was very professional and helpful, I will definitely use them again in the future.

Amazing support. Lance did a great job hooking up my store. Best service ever

Melissa Was Fantastic. Answered all my questions and straightened out some problems. The best!!

Fantastic service. They were awesome to deal with. Can't recommend enough.

Great rates and great customer service. I had an issue and they were all over it to come to a resolution! 10 stars!

I m a Firearms business (2A Tactical Firearms) and Blue-Dog has gone above and beyond for me and the industry I m in. Thanks Blue-Dog, I recommend Blue-Dog highly.

Tammy was very helpful and was able to quickly get answers to all of my questions.

BlueDog is a lifesaver! We had our biggest fundraiser of the year and check out/payment has always been an issue in the past. This year BlueDog assisted us and the evening was a success! We can't thank them enough for their professionalism and service. Staton Grant, our rep, was very knowledgeable and walked us through everything. Stanton went above and beyond. We are very pleased and will continue to use BlueDog in the future!

Their sales and support staff are all very helpful, leading me the way to chose the best system for my business even when I wasn t sure what I needed, also in guiding me to understand how to efficiently use the system even when I m technologically challenged.

William Olivier was awesome to work with he answered all my question and really made the whole process simple and straightforward! I have no problems recommending him or blue dog to anybody else.

Blue Dog gave us a great rate on our CC processing. No complaints.

We here at Sweeney Precision Arms have used Blue Dog for 2 years . Low rates and great customer service for our small business. Thanks Tammy for keeping us in business.

If I could give them 10 Stars out of 5 I would because these guys are going well above and beyond any other merchant service I have worked with. If you re looking for a card processing service and you re reading this, stop looking. These guys are going to take you in like you re their best friend, toss you a beer and offer you a seat on their couch while they set up your account for you. I have not experienced customer service this good in a long time and the ease of use in phenomenal. I would like to give a special thanks to Michael, Peter, and Lance for helping out!

Blue dog was always attentive when i needed help, and they were willing and courteous when I needed help. They some of the lowest rates too.

Tammy was very helpful and walked me through being a new client.

Lance and Andrew in Tech Support go Above and Beyond any others.
Thanks for the outstanding service and Dedication to get things right!!!

Customer service is beyond awesome. Tammy went above and beyond to help me to get set up and understand the tools that are available to my business. I'm glad that I chose Bluedog to be my processor.

Have used BlueDog for a few years and have no complaints. Very responsive to any issues that might develop. Have used 5-6 merchants and Bluedog has been the best. This will be our second company using their services. No surprises or crazy fees. Try them and you will not be disappointed. Thanks Staton.

When it comes to processing companies, most only focus on the price. In my experience it's equally important to focus on the service. I'm extremely happy to have chosen BLUEDOG to work with because they are one of the few companies that prioritize great rates and great service. I can't recommend them highly enough. Thank you, Steve and Jeff, for being true professionals!

Excellent customer service! I like that they are willing to help small businesses and are very fair in their fees.

We have been very happy with our Blue Dog Business Services. We have never had a bad experience we the services they can provide to assist your company. Our service representative has handled our calls with friendliness and always can answer any question we may have. We don't see switching our credit cards services any time in the foreseeable future. We get all our account information electronically and it is very easy to monitor our account either online or through their app. In fact every person we have spoken with at Blue Dog Business Services are very friendly and eager to assist in any way Hats off to Blue Dog Business Services!

Thank You Blue Dog The Short Ball Headed Fat Guy

End Run Tactical, LLc.

Heather was awesome she told me everything there was no question on how much she knew about the equipment how it all works how is she was just awesome I had no questions about saving money with you guys she was very upfront on how it all worked I

As far as the sales experience goes, it was as expected. Nothing bad, nothing exceptional. The people I have dealt with have been polite and helpful. I will revisit the rating after I have 3-4 month's experience with Bluedog. That wait will tell me if the commitments were sales talk or factual and if the costs are what I was told.

Archie was wonderful to work with on a fraud issue. He invested his time to help us out with no expectation of helping himself. I highly suggest him for any payment processing or loan needs!

Blue Dog has meet all of my processing needs. My account was set up easily and efficiently. Tammy has provided excellent customer service, easy to reach and quick to respond.

My business just made the switch to BlueDog I thought no way stupid name but then I listened to what they had to say and when they put it in writing and I could plainly see that I was saving half of my yearly cost I couldn't say no and we are so glad we switched.First thing customer service is top notch,and the ease at which we set up the system is was not as complicated and time consuming as all the other processing companies also the speed at which it processes the transactions was impressive.

This company has the worst employees, I have kindly asked them to refrain from calling or coming into my office on a number of occasions and today I explained yet again that I was not interested in their service to please take us off their calling list and the young lady stated as I was speaking "ohh okay shut up" and hung up. Frankly I don't mind paying a little more, to not be harassed and insulted.

Kevin was very professional, knowlegible and forthcoming which made the process a breeze.

What a wonderful company because they give back to our local community! I want to work for this company!

We have been in business over 40 years and we switched over to Blue Dog after years of being with another company and they are AMAZING. From Daniel coming to set up the machine, to Peter who is so patient and Helpful when I have any issues or questions. I HIGHLY recommend them to any business !!!! -St. Lucie Outboard Marine

They call me periodically to check and see how business is doing, they seem to have a genuine care about my growth (if I do better, they do better). They offer a wide range of services without being pushy and also listen to my specific needs so they can tell me what services will or will not work for my business. So far I am loving the program (app) as I can keep track of expenses and inventory while providing another avenue for accepting payments.

BlueDog is working great! They helped walk me through everything. I'm glad to have them as my merchant processor.

Excellent service! Alexis deserves 10 stars! She was very helpful, dedicated and explained everything clearly and cheerfully. She answered all of my questions thoroughly. I m excited for this switch to save money and to be more efficient in my small business !

Had some issues and they were handled professionally by Pete K. Happy he reached out me to come up with a solution.

Michael Lore at BlueDog is amazing. He walked me through everything I needed to know about credit card processing, and helped me pick the right services I needed, at a very competitive price! Not only that - he got me set up so fast with the whole process taking less than 2 days. Over the past 72 hours, my business' sales have skyrocketed, with everyone paying by card. I know that without BlueDog, and Michael Lore, I wouldn't have had that huge jump in sales.

Great company. They really went above and beyond to make signing up a breeze. Alexis took good care of me and there were no surprises, except good ones. She waived a bunch of fees and explained everything I should be expecting- being a new business this was very helpful. Glad I chose BlueDog.

Excellent customer service, friendly and extremely helpful. Speaks in a language i understand.... plain language... Thanks for everything.
Dave is "The Man"

have been using blue dog for a few yrs now and nothing but great service and the best rates for gun shop owners.. thanks

I am locked in my account even though in the beginning my sales guy told me no contracts . I do not do any cc processing and really need to cancel but it will cost me more to cancel than to continue paying my monthly fees which change every month. Be careful when you sign up with any cc company and know your outs unlike me!

I gave two star because they are a legit company and will work if you need cc for firearms. I do not sell enough to justify $25-$40 a month.

Baylee & Nick are great people to work with and made the process so stress free. They went above and beyond to inform me of all the ins and outs so there's no surprises. Great customer service and still to date I am very happy to have chosen Blue Dog.

I owned a small business in Washington state (Dave's Killer Magic Shop). I had Blue Dog as my credit card processor on both my internet account and at my physical address. We got great service through out our time with blue dog. Kudos to Melissa who I worked with on closing our account. We were going out of business and it was a very stressful process but Melissa took care of us in a very caring manner.

BlueDog does a good job with online services and we would recommend them to anyone looking.

This company has some of the best processing rates in the industry. Setting up processing was almost too easy. As with every binding contract I would recommend having an attorney review all documents and explain them to you before signing. I would also make sure you have get every document that you sign as a hard copy with all terms and fees documented.

I've been processing with BlueDog for almost a year now, and have had no major issues. Peter took care of me when I did have a problem arise. I hope to continue a business relationship with them in the future.

Outstanding service, particularly from Melissa. Would highly recommend--especially to anyone in the firearms industry who has trouble getting approved by most other processors.

Thanks for taking the time to help us understand make your services work for us.

Blake was super sweet and helped me twice with our account in the last week - if you're looking for the best possible help, you'll find it with her!

Our office utilized Blue Dog for our merchant services provider & we couldn't be happier! They provided excellent customer service whenever we needed assistance & we really felt they went above & beyond. Blue Dog is wonderful company to have on your side!

Few companies treat you as you are their only customer, but BLUEDOG Business Services does and then saves you money too!!!

Easy to get ahold of when I had questions or issues. Great customer service.

Blue Dog takes care of all our merchant credit card requirements. There customer service is beyond reproach. They are great to work with and I would recommend their services to any other small business regardless of what they sell.

Pete was the best, I didn't use this account as anticipated, but was very grateful for the help I received. Thx again Pete

Thank you Kevin and your team for resolving the issue that arose and making it right with us so quickly. Responsiveness and listening to the concern matters and for me makes all the difference.

BLUEDOG was extremely helpful in attaining firearm-friendly credit card processing for my home FFL business, Mayhem Mastery. Karen worked around my schedule to ensure I was up and running quickly. Their terms were fair and upfront. Had a slight issue with the plug-in on my website that their tech support was able to handle quickly. I look forward to working with them as I continue to expand my business.

After roughly a year of service I'm completely satisfied with Bluedog.
As a small business owner, everytime I've had an issue come up (of my own doing!) I call bluedog and they are super responsive.
Melissa is a joy to work with and is very helpful. Thanks guys!

Being a Marine for 8 years taught me to understand that not everything would go my way or be easy. Which is why I decided to become a home-based FFL dealer, I make my own hours and answer to no one(that is unless the wife opens the door). When I went to look for a processing company to take care of my business, I had seen all of these raving reviews and endorsements by NRA and NSSF for Clearent. Naturally someone in my line of work listens to what the NRA has to say and goes with what they endorse. Man was I wrong, Clearent was quick to get me a mobile swipe account for transactions because at the time I didn't have a online store. But once I made an online store and needed an online gateway, whoa brick way. Clearent wanted me to have an inventory of a certain dollar amount and there is no way I could meet that criteria being a home-based FFL. For one, storage is an issue and two, I don't have customers just walk into my place walking around looking at stuff, that's not how a home-based FFL works. So needless to say, they wouldn't give me an online-gateway, and pretty much ignored my phone calls and emails telling them I wanted to close my account. I don't understand why the NRA and NSSF endorse a company that only works with a percentage of the FFL dealers, that being brick and mortar store fronts. But when I contacted Rick Warren at blue-dog, he let me vent about Clearent for almost half an hour until I asked him to help me. Wasn't any pressure from him or blue-dog to set up an account and such. He walked me through the whole process and within 4 days, I had an account for physical sales and an online gateway. To end this review, the reason I gave Blue-Dog 4 stars and not 5 is because I don't give anyone 5 stars, 5 stars in my personal opinion means everything is perfect, there is nothing in life that is perfect, so please do not think that there was anything wrong with my experience. I just refuse to give 5 stars to any company.

I lead Sales and Marketing operations for two different companies, both of which utilized BlueDog Business Services as our processor. I would recommend them for any business or startup. Kevin Chandler is the guy I've been dealing with, and Mr. Chandler is the most accessible and responsive sales professional I've encountered in a while. Five stars all around.

Annoying, high-pressure, strategically manipulative, unrelenting, and unsolicited sales calls. My favorite type of company to never do business with.

I am the administrative assistant for a small non-profit organization and we have been using Blue Dog to process our credit card payments for the last several years. We have always received excellent customer service, whether it is by e-mail or phone. Their responses are always prompt and polite. I was nervous at first because I was not familiar with the terminology or technology but I had no need to worry; everyone was extremely knowledgeable but able to answer my questions in a way I can understand. Thanks for your patience Blue Dog!

Very nice and had answers to all my questions. Real easy to work with. Should help me save hundreds of dollars each month.

I've been doing business with Peter Katsianis at Blue Dog for about a year now and have received great service. If I have any question at all, Peter is always available to help me out. Blue Dog has gone the extra mile in customer support.

Very helpful and always available to answer my questions. BlueDog saves me money too :)

I'm very happy with the customer service we receive from Mike and the rest of Blue Dog. Anytime I call with a question or concern Mike always take care of the situation quickly.

Just spoke with Josh over at Blue Dog. I had an issue with the bank processing and Josh was able sort things out and get it all resolved. Very professional and easy to work with. Thank you for getting things resolved so quickly and effectively.

We ve been with blue dog a short time and they have been absolutely great. Our rep Rondel always is available always returns emails / calls almost instantly. Super knowledgeable and helpful. Everything really is great about blue dog. I ve tried a few processing companies over the years and blue dog is the best. Simple to use. Excellent rates. Do yourself a favor and give them a try....you won t be disappointed.

We've very recently switched to Bluedog Services and our Rep Alex #346511 has provided excellent customer service thus far. He has been very thorough at explaining their services and very responsive any time we have contacted him. We feel like we've gained a friend, not just a merchant rep. This has been such a welcoming experience compared to the company we used before whose customer service was lacking in many ways. Can't comment on the rates at this time, as we have not received our first statement yet, but looking forward to the savings we were guaranteed. Thanks Alex!!

Michael was super friendly and very informative over the phone. Would highly recommend him!!

Sales Manager Archie Godfrey did a great job setting us up with card processing! We were through the application process in no time. Archie understands our industry and he was able to give some inside advice on e-commerce platform integration.

Archie is an all-star team member who deserves a raise!

Blessings and gratitude,
-Edwin

I looked for many different processors when starting my ammunition business. No one would help with ecommerce. Blue Dog had not trouble doing it and had a great rate to compare with the others.

Blue Dog business services has been a valuable asset to my retail shops for the last 9 years. Knowledgeable staff, prompt assistance and great competitive rates helped keep me in the black. Get these guys processing credit cards for you today.

RANDY!!!! My man was so helpful and upfront and on it. Made this process of switching processors painless. Even when they didn't like the name of one of my products. I highly recommend!!

We are the Owners of Hemp 2 Heal CBD Store in Raleigh, NC. Starting our business during a pandemic has been challenging, but today the techs, Pete and Lance at Bluedog were phenomenal in helping us get our website integrated and went above and beyond to provide key information to help us keep our site secure.

Our small gun business has been with BlueDog for almost a year now. Everything has been great & it was easy & fast to get set up with them even running a gun business at a time when nearly every other company will turn you away. Peter recently reached out which was perfect as I needed to talk to someone anyway. He was able to get everything taken care of very quickly. Thanks so much from YCR!

Very Very good to talk with and have Angie set up my account. I have to say she was very helpful and they saved me money. Contact them and start your account today !!!!!

Blake ROCKS!!!! Communicative and patient... Thank you

So happy with the service! Heather is extremely helpful and always goes above and beyond! Anytime there is something I don't understand she gets back to me right away and takes care of the situation. I absolutely recommend this company, and ask for Heather! You'll be more then happy with the decision!

James Gilbert is our rep. He made the process incredibly easy. I would highly recommend BLUEDOG to anyone looking for credit card processing!

great service my rep was great with me and help my needs quickly highly recommend

Tammy went above and beyond to help me with all of my questions, and guided me through many other areas I hadn't thought of yet as a new business. Excellent customer service!

Great company to deal with. Very competitive rates and great customer service.

Blake is awesome, great customer support! Thank you!

When I first stated down the path with AmmoReady and BlueDog I was waiting for the "Butt". Well that never came. I am very very pleased with how easy and helpful everyone on your team has been. I will most definitely recommend BlueDog to everyone that I know that is looking for Credit Card Service.