Blaupunkt Reviews

In Saturn you will get large collections of everything.

I have rarely seen such friendly staff and very good advice. In the future I will only visit this branch.

This is a one stop shop for all your electro needs. The selection is huge and you are bound to find what you need. The nerd in you will feel happy.

Huge Saturn. Centrally located on Alexanderplatz with plenty of electronics.

Series of different varieties of electronics can be found here. Customer service is also very good. My experience shopping here was superb.

Everything you need on 4 floors. Sometimes very good bargains.

Anything electronic and latest gadgets get to this place in Berlin. The staff are friendly and helpful.

I was positively surprised by the competence of the employees.
Thank you for the uncomplicated handling of our business.

Too few employees, that costs a stone. But if you catch one, then he or she is friendly and extremely courteous. In any case, I was satisfied and will continue to shop there.

Bad what I have just experienced. By telephone I was promised the price of yesterday's offer 599 for the huawei p20 pro, so I was full of anticipation on the way to buy for me and my wife 2 phones. Came into the market and also saw on the shelf the phone signposted for 599. So I contact a seller in the department who should give me 2 phones. But this one had weggelotst me from the shelf and then visited a colleague again. Then I was told that the price was not for today, but yesterday. Which then even behind my back even on the shelf was replaced. On the statement that I was assured on the phone and I made extra with the way, was not even asked something like an apology. Such a huge group with such a large branch, with such a dealings with customers. A huge insolence.

Mind-bogglingly huge. Could do with a cafe, so you can take a break from the technology - or did I miss one already there?

Online shopping in this place is very good and the employee who helped us was very courteous and respectful, but the place complains about the small number of employees who cannot meet most customers due to the very small number

I met two nice sellers who helped me very well. All in all, I can recommend this Saturn branch. Centrally located and with a good assortment.

We went for buying a tv for 479 but they sold us one for 599 without asking. We realized only at home the clerk changed the model while we were discussing the payment methods. A scam!

I bought a mouse there and it's perfect!
I bought a PS4 and 10 games right away. And a Nintendo.
20 more Nintendo games

But what do not you do? : D

Nice big Saturn to go and check out the newest tech

Quick and good advice when buying the Fritz! Box 6590. Nothing remained open even if the seller first had a different idea.
And despite the crowd, the checkout went very quickly.

A great place to buy electronic gadgets, smart phones and electrical appliances

I have the feeling that nobody feels responsible. Colleagues are not friendly to each other, little team spirit.
Unfortunately my product was only available there, otherwise I would not have bought it there! Although the circumstances are also catastrophic!

Everything okay. Saturn just. More employees who have time for customers would be great.

I was actually always satisfied until I left shortly before the end of the order (25 minutes) I knew exactly what I wanted to buy, so it would not have taken 2 minutes. As I go up the escalator, the security man looks at me from below. When I got to the top, he said cheekily to me as well as they came up, so they can go down again. He felt too powerful in his role as security.
However, I will edit this comment from a star to five stars, since only the security man dealt with me badly and the owner had shown reasonable.

On average, many industrial areas with their own staff.

Huge business, but the toilets could be made for free!

Good products, good prices. The bad thing was the attention, they even told us that in the 5 floors of the store nobody spoke English, two others turned around and left when we asked them a question. The only good thing was a Chinese seller who helped us with everything. We thanked you so much after so much hostility from others.

I had unsuccessfully tried to claim the warranty for my broken Epson printer here. Unfortunately, employees have no moral awareness of their customers. Goodwill and customer friendliness are foreign to them. I will definitely never buy here again !!

Terrible service at the prepaid sim stand.
We were ignored several times
And treated like s***

Drecksladen, is now 7 days ago, that I have given my laptop there for the money to me "credited".
Called today, and learn that they ask at the earliest 10 days after the manufacturer, and that it could take up to 2 weeks.

That would not even be proportionate to repairing a WORKING LAPTOP, let alone contracting.

Now I've just seen that on the pickup what "scratches and tap" was, here you are trying to cheat! ??
The laptop stood on my desk for one and a half years!

I'm really curious now, how you want to prove to me that all damage did not happen during the shipment, or were deliberately caused by you, so you do not have to pay!
That's why you do it on site in the presence of the customer.

I'm still waiting until Friday, Saturday I stand with you with camera and a yellow letter in front of the door! Included is u.A. a list of the loss of wages caused by them plus extrajudicial payment request, and I advise you to pay them!

I reserve myself against Mr Rechheim, the person who falsified the pickup has civil procedure, so thank God in addition to the error messages and the laptop still photographed at home.

This is a big Saturn where you have almost all the electronic things that have several floors and you have a great view over Alexanderplatz

Giving 4 floors is cool people are nice and prices are good

I wish the laptop selection was better there. They have a lot of the cheap, base ones, but a small selection on the more powerful options.

There you can not use the internet well. First you look for desired goods on the Internet. You can find cheaper and better goods on the Internet.

Incompetent service, also rude and annoying.
Definitely no more Saturn!

Big Saturn, which offers everything that makes the electronics heart beat faster.
Prices are ok and the staff are very friendly, you will also be well advised.

Neat and a good selection, unfortunately it was a bit crowded with the advice took longer.

Unfriendly staff and do not help with advice Pampen you just never go back there.

Dear Sir or Madam,

I wanted to return the game Cyper Punk 2077 today as it is not playable on the PS4 and I was not informed about this when I bought the game. The game cost 58 euros, which is a lot of money for me. I bought it at Alexanderplatz here in Berlin. The employee Ms. Menzel said it was my fault that I hadn't informed myself that the game might not work and that I won't get my money back, but instead get a new game, which will certainly not work again . How can you sell a game that doesn't work anyway. I don't see it as my job to inform myself beforehand, but assume that the game works, for which I paid a lot of money. I've already shopped at YOU very often, but if we don't find a SOLUTION, then I won't do this in the future.

With best regards

Marvin Kisiala

As with all large stores, including Saturn am Alex, offers without end!
Of course, what is valuable for the customer is advice. It was the case for me on Wednesday. So much patience to advise with the expertise of the seller is just great!

Very large selection of products, large photo department and a great view of Alexanderplatz. Perfect for taking photos.

@Google, please introduce Minussterne.
I write here only a short version of the case. One is verbally declared responsible, that if there is no internal communication, or the wrong content on - / be given again, or if you defend against statements and representations of employees and if you are justified (defects, demo software, wrong graphics card etc.) makes several exchanges or returns and then also returns goods, because one no longer has confidence in the market (certain employees and certain people from the management level, NOT ALL employees!). Overall, a coupon of 50 was pronounced (which was referred to as extremely well negotiated deal) and it was voluntarily given without the intervention of the buyer, percent of the purchased equipment (to buy the equipment), the coupon was used to However, this covers neither the travel costs nor the time invested, a total of over 7 visits, determined over 15 hours (excluding travel time) spent in the market. Overall, no reasonable work-up / reclamation processing or customer recovery management was performed or had any interest. It is also on the part of the management (not department management) not ready to deal with unpleasant situations. I can not recommend this market because of the case involving me. Nor does one react positively to the fact that when the market asks it to define what one calls "reparation" and does not define and formulate it, but rather leaves it to the market. As described, it is a short version and it does not affect all employees in the market, many are very friendly and accommodating.

Many proletarian employees. Few women on sale. As a customer for a long time not perceived, then by a male employee on louder emphasis but "perceived", has not looked once in the eye, no smile, and then to be served by his colleague, which unfortunately was not particularly customer friendly. Customer friendly, however, were the repair service and the lady at the cash register. At least a few self-confident colleagues.

The most stuff I need, I can get the. Is a piece not in Stock, they order it fast.

20 December 2019 year ordered in the shop "Saturn" kitchen set wanted to give a gift to his wife for the new year 2020. Delivery time terrible is not competent. They waited about two months. promised to do everything in time. The call said that everything is ready and ready for installation later it turns out that not everything is ready, I had to wait another week, they refused to carry furniture, horror ...

If you are looking for absolutely no advice in the cell phone department, this is the place for you. Listless salespeople who cluelessly wait for the end of the day to come.

Best store ever! I was looking all across town to get the right laptop charger for an ASUS machine. The only store who had it: SATURN Alexanderplatz

Super large selection, friendly customer advisors and good location

Bigger than any PC World/Curry's store. More like a huge American Best Buy. Cutting edge technology.

In contrast to Media Markt, they had eco paper for printers, but it wasn't on the cash registers, but on the 3rd floor.

The shop is good, but last night, 31.08.19 there were big queues and from a large number of cash registers only 2 cash registers worked.
This store has big sales and big profits. Can not you hire enough staff :( :(

The equivalent of our mediaworld, excellent offers and immense (3 technology plans)

Large selection of all kinds of electronics. Three floors!

You don't really need to say much. The store is huge, the assortment also and the location can be reached optimally.

A giant marketplace in Berlin has good prices and all electrical and communication equipment is available at good prices