@Google, please introduce Minussterne.

@Google, please introduce Minussterne.
I write here only a short version of the case. One is verbally declared responsible, that if there is no internal communication, or the wrong content on - / be given again, or if you defend against statements and representations of employees and if you are justified (defects, demo software, wrong graphics card etc.) makes several exchanges or returns and then also returns goods, because one no longer has confidence in the market (certain employees and certain people from the management level, NOT ALL employees!). Overall, a coupon of 50 was pronounced (which was referred to as extremely well negotiated deal) and it was voluntarily given without the intervention of the buyer, percent of the purchased equipment (to buy the equipment), the coupon was used to However, this covers neither the travel costs nor the time invested, a total of over 7 visits, determined over 15 hours (excluding travel time) spent in the market. Overall, no reasonable work-up / reclamation processing or customer recovery management was performed or had any interest. It is also on the part of the management (not department management) not ready to deal with unpleasant situations. I can not recommend this market because of the case involving me. Nor does one react positively to the fact that when the market asks it to define what one calls "reparation" and does not define and formulate it, but rather leaves it to the market. As described, it is a short version and it does not affect all employees in the market, many are very friendly and accommodating.