Reviews 2916 Page 1 of 30
Filters:
Rating
Language
Sort:
Most recent

There was a large selection of products spread ove...

There was a large selection of products spread over several floors. The range is well separated from each other and well sorted. Each product is available in a wide variety of colors and editions. I found shopping very pleasant.

About an hour's wait

About an hour's wait
Too weak staff
Keep saving money for it. At least you lost a customer today ..

OK

Top

A very cool place to sell all electrical and elect...

A very cool place to sell all electrical and electronic appliances in Berlin. Alexander Platz. Distinctive and wonderful and attracts everyone for its well studied prices and modernity in all household items. I highly recommend it

Top

Favorite Saturn store!

Favorite Saturn store!
If I need something from Saturn, the one on Alex is my number one.
First of all, the size is class. 3 floors with huge selection. Also the staff is very nice. If you're tech-savvy, great store to spend time.

Friendly & knowledgeable staff. We were traveling ...

Friendly & knowledgeable staff. We were traveling Berlin & had to go back couple of times after purchasing the item. Service was excellent of Saturn Alexanderplatz outlet. On the contrary it was extremely bad service from Saturn in Mall of Berlin near Potsdamer Platz. The staff didn't replace a faulty product bought 1day ago from Saturn Alexanderplatz saying Saturn return policy said so. Upon asking to show such policy he couldn't. Also said that Saturn in Mall of Berlin had a different owner than one in Alexanderplatz. I had to rush in 30min to Saturn in Alexanderplatz for replacing. There again very considerate staff attended my problem & apologized for inconvenience. Saturn as a company needs to listen this review & ensure that return policies are followed in every outlet.

In principle, a very likeable, good store like Med...

In principle, a very likeable, good store like Media Markt too, they also belong together. And just like at Media Markt there is unfortunately no good customer service and exchanges and returns are very cumbersome and they want long explanations as to why and why you want to exchange or give something back and this customer unfriendliness in general leads you to buy online at companies where you don't have to undergo interrogation if you want to give something back for no reason. Too bad.

Well located, well sorted, very clean ... and now ...

Well located, well sorted, very clean ... and now also very friendly.
The purchase today was to quality advice and friendliness (which did not look set) can not be beat.
That was great cinema.
Great !

Clean

A huge market with a huge selection :)

A huge market with a huge selection :)

With many many special features thanks to the size nice staff prices are not raised because it is on Alexanderplatz I often buy a super satisfied gerne

Very friendly and competent staff. The employees i...

Very friendly and competent staff. The employees in the photo department in particular are extremely competent and helpful. Explain all cameras and lenses. If there are products cheaper online, a discount can be granted here.

I left my Brother printer cartridge for recycling ...

I left my Brother printer cartridge for recycling when I bought a new printer cartridge in the Saturn store, and I forgot an important technical part of the printer cassette unit there. It is NOT possible to call an employee of the department to save the important functional part from loss! At 6.45 pm the woman from the head office tells me that the employees are all getting ready for the end of the day, and that is why they no longer pick up the phone, even though the shop doesn't close until 8 pm. "Just come over!" says the funny woman. Because: Calling the store directly has not been possible for years!
This anti-service drives people online to buy - because I don't get any service there either - only cheaper. I will no longer buy from Saturn or the sister market Merdia and I have left thousands of euros there over the years. You can get the original printer cartridge there by almost 40 euros cheaper! Take care friends of the sun ...

It is very big with a lot of choice. The most anim...

It is very big with a lot of choice. The most anime DVD corner excited me. It's worth it to go in there. And no matter how crowded it is, there are always enough cash on hand so you do not have to wait too long. For me, it's one of Saturn's best stores.

Cool

Went for a hard drive failure in my laptop. They "...

Went for a hard drive failure in my laptop. They "fixed it" but then it stopped working. Come to find out that they dropped a loose screw inside it and decided to use one of their own screws to tighten one of the components. This, of course, short-circuited my laptop and fried my motherboard. The repair service tried to claim that it wasn't their fault and suggested that I buy a new laptop from their store.

Nice selection but not more than MediaMarkt from t...

Nice selection but not more than MediaMarkt from the Alexa. I only use this Saturn for a price comparison between Saturn and MediaMarkt.

... Saturn is usually more expensive, even if it's only a few cents.

However, the household appliances department is recommended. There, the prices were cheap and I was better advised than MediaMarkt.

I am from Austria and have bought an iPhone case a...

I am from Austria and have bought an iPhone case at Saturn Alexanderplatz during my stay in Berlin. After two weeks of using the case, this broke up in the individual parts. Then I contacted the store in Berlin. I More