Auto Palace Praha k.s. (Mazda official distributor for CZ & SK) Review

They have very nice cars and there are also very professional staff.

He has experience with Ford koda Mazda, car purchase and car rental. access and professionalism of the staff overall friendly atmosphere (only for one arrogant and conceited agent of the globe) More

Very helpful staff, she says open to her against the selected car.

Insufficient mindfulness to customers. Slow service

Paying a thief in the koda auto ties. After 14 days from the order, the person will arrive with a non-functioning car radio and seat heating at 7:30 in the morning and when at 16h several times finally tells if something is happening sadly telling him that the seat heating is broken and have no spare part The radio has been printed out ... for what? Did they find the seat heating inoperative and that radio damage with this model does not work? They are simply smart

I think umi repair cars. A little more waiting, but otherwise I can not complain.

direct hostility to customers and a reluctance standard. If you can, avoid them.

S Sporilov Autopalace we have great experience! The sale of the car took place in an exemplary fashion - fast, serious and professional. If we are going to deal with something in the future in the future, then just here again. I definitely recommend.

Avoid these "sellers"! I went to buy a refill for Ford. After parking in the parking lot, some bald fool in a Mitsubishi sweatshirt starts to yell aggressively that I can not park there, it is a reserved place for Mitsubishi customers (the entire parking lot occupied and there about 10 free spaces). Then I go for the part, the seller obviously solves a private call and arrogantly handles me when I want to verify that it is the right content, so I look annoyed at me as an imbecile. Then they tell me that the charge is 900 CZK. Thank you politely and I'm going to buy her in the Kelly car for 120 CZK. Sorry like, but when I have something overpriced by 700% so I should treat the customer at least decent.

Giant car showroom and car service of several car brands, very helpful technicians and quality service.

TERRIBLE!!!!!!!
I've been switching to some voice machines for 22 minutes !!!!!
The receptionist just put me on the phone :-)

I highly recommend this showroom, especially an Opel dealer.
First of all, thank you for the great and professionally mediated sale of the car.

I recommend. I have been using the service for many years. After the service, the car is always returned to me.

Hi, I have left hundreds of thousands in my company to repair my Mazda 6. "Technician" put the tire on the white leather seat and completely polluted it. After two cleaned, the dirt appeared again from the depth of the seat and the manager's position? After I ordered the repair again, they said it was a holiday and nobody was working very well. In the meantime, I sold the car in September and it was agreed to clean or replace the new seat. Subsequently, the new owner, when enrolled in October 2018, replied that the repair after 6 months and will not solve it at their own expense. After my email to the management of the company immediately said that it will resolve the matter, so I want to believe that it is after all a solid company.

Long waiting times, poor communication from the service to the customer.

Visits are fine here. They even have a spare parts eshop, which is not a habit.

- long waiting to pick up the car, the technician was missing half an hour
- the car was returned dirty, before the glass service was cleaned, without stains, after service everything was stained
+ credit cards
+ I do not know of any fraud or poor work

Super approach of the receiving technician. Really a stone.
Unfortunately, I don't remember the name.

never had any problems - the service is quite good and I don't have the impression they are overcharging me. and they cal me before hey do stuff to get it approved (and they tell me how much it is going to cost). Language is an issue - not sure if you can make it w/o any knowledge of Czech (but my Czech poor and I get still get around most questions)

OFFERED TO USE RANDOM, I recommend everything you need at a reasonable price.

More car brands in one place.
Nice staff

Parking is not possible. Little space. But the sellers are nice and helpful.

The place is pretty good, but the staff is arrogant, incapable, ill, misbehaved and offers services about which it never informs clients, never more.

Mitsubishi Service Technician Mr. Vojt ch Harant deserves my big thanks for the repair of the vehicle, which was done professionally, I was informed about everything in time and in advance and nothing was a problem. Nowadays, this great approach is becoming a rarity and I really appreciate it. Once again, thank you and the whole Mitsubishi team and Mr. Linhart for a great job. Keep it up.

Moooooooc there are great guys who do not wear a hat.
So today I was selling a car there I was very satisfied with both the price and the approach to the client, no unnecessary okece ky just fairy ..
So thanks to you guys and I wish you many happy drivers ..

Willingness, speed and professionalism. They lent me a replacement vehicle absolutely without any problem. I was a Ford customer.

Ford Mondeo 1.6 Ecoboost / 118 kw 5.2011, always serviced at Autopalace Sporilov. At mileage 187000 km, after the warranty, the engine block is damaged. After 2 days without disassembling the engine, the service diagnosed this fault and suggested replacing the engine for CZK 200,000. Ford Motor Company CR commented on the fact that it was not legally responsible for the sale of vehicles to end customers. Brand service is foggy and not telling the truth. Absolute lack of interest in the long-term customer. A forensic expert and the second service confirmed the material or design defect.

I bought a car here for a girlfriend and here we service and satisfaction

They've got my geometry at stario fordu.spokoeny.super serviz

Opel service: I have been able to diagnose a defective turbo here with my car. At nine-year-old Corsy, I went to the replacement of the rebuilt turbot, which I would give myself, which was great. There was a problem: the turbo delivered did not have its "cradle" and the month after the heat change and the car ended again in service. I did not want to interfere, but I felt it unjust. After my interest in the feedback service and the phone call to my satisfaction a month later, we were all involved with the branch management, and the tightening of the turf was recognized as a legitimate complaint !! If they did not invite themselves, I would probably get it. It is therefore obvious that they are interested in customer satisfaction, so I recommend this approach!

Even though I had everything ordered to take me an hour. Dear renters. The car was clean after service, but because I changed the panorama. glass and customs, too, light upholstery was procured ... I think for those prices the service should be better.

Never again. I'm leaving. Degrading socialism reigns in the client's non-service.

The network of dealers of motor vehicles VOLVO, OPEL, FORD, SKODA, MAZDA, MITSUBISHI and their repairs including sale of spare parts. Friendly dealings from dealers: VOLVO 100%, OPEL 100%, KODA ~ not found, MAZDA 85% ~ if you do not want to buy the vehicle immediately, MITSUBISHI ~ not found. Total satisfaction 99%.

Bad personel. Never callback when promise. Very slow to respond.

Solid agreement, adherence to negotiated terms, relaxed staff access, long working hours - to evaluate the EXCELLENT was not only to do all the ordered work, which unfortunately did not happen at the last visit ...

Mazda service: the maximum satisfaction was all by agreement, with the receptionist Mr. Skopka I was very satisfied and in the future I would like to return.

Silence and employees hardly knew where to leave the Skoda shop.

After buying a new Ford, I found that the parts were not aligned. After ordering and then handing the car over for service, I reported a problem with the autohold brake and transmission, which only occurred once. After a few hours they called me and told me that the parts did not collapse because I did not complete the period of 1 month or 1500km (I drive in 2 weeks) ... He did not agree to repair at my expense and just look at the autohold brake and gearbox. They should have contacted me that day by 4:00 pm. At 17:30 the technician called me that after playing SW at ABS the car is "dead" and they do not know what to do with it. So when I wanted a replacement car, with a smile on my face, the employee told me they didn't even have a bicycle to rent, but I could go to rent a car at the rental. After a moment of arguing and requiring the presence of a manager, one car suddenly found ... More so far I do not know just got me "professionalism" of staff and with the pardon of having balls face the problem facing. Because in the words of the technique "We are not responsible" ...

The next day was good. Too bad the first impression, that one is not forgotten ...

I got a spare part here that they didn't have anywhere else.

Excellent service in the auto show professional service dealers and customer service

I was here in the service at the convocation and I was completely satisfied.

If you plan to purchase Ford as in my case, I would recommend visiting a different dealer. Absolute lack of interest from the seller. He tried to interpret some nonsense, and the price offer also did not happen for some incomprehensible reason for me. If I had to say it so good, it just kicked us off. I do not recommend.

Parking lot full of cars even though there were a few customers. Lots of car showrooms in one place and a lot of confusing. The approach of Mitsubishi staff is fine. Worse is Ford, I was there with a friend to pick up a new car. Unfortunately, the car was not ready at the agreed and confirmed date and we waited for another 1.5 hours. Another problem is the payment machine. The idea is good, but the receipts fall inside the vending machine and the operator must give it to the customer after opening the vending machine.

I bought a week ago the mitsubishi-outlander Mr. of Bazaar car point Smith's mines mines car ok. We come to the car and car total scrap. Fortunately, the second bazaar Mr. Green is willing and great person. That's how I solved Telophone with Mr. Novotny, but he has a lack of interest and the boss is the same incompetence and stupidity of the two. If so much better with Mr. Green, a wonderful person, I give him all five stars. He has solved the situation and I have another super car at home.

Fast communication. Praise Mr. Fatka service !! I recommend

There are institutions and companies you don't like to go to. But this does not apply to Auto Palace Spo ilov, when they spend 120% on me and the car at each visit.