Auto Palace Praha k.s. (Mazda official distributor for CZ & SK) Review

Here, unfortunately, everyone is looking at you and do not wait. Long waiting time. Willingness not much. There is something to improve.

My Rapid is less than a year old. The driver window is rattling. Booked in to them, waited all day. They returned the car with nothing fixed. I emailed to complain and they replied that 'it's a Skoda not a BMW'. This is shocking customer service.

The worst person and service in Ford's department. People do not want and do not like to work. I recommend any other service besides :)

Total large car showroom with car repair shop. Unfortunately, it offers almost no additional services (for example, if you have your car repaired here, then they will not take you home or at least to the subway). Often they also have difficulty keeping the lhut for repair (often going far beyond what they originally declared), while the customer himself has to find out if the car is ready to pick up

Years ago I bought a Ford Mondeo. After replacing the batteries I needed to get a security code on the radio. It took me two days of phone calls to reach the technician (despite many promises to call back), but I only met with reluctance and advice, so let me try it in another authorized service. I understand that this is not an interesting contract for the service, but I imagine the customer after sales service otherwise ... I do not recommend.

Total satisfaction of good availability of thunder traffic

I bought a new car from Mazda and I can only recommend. Buying a car is not a cheap or trivial matter, but if you're thinking about it, it pays to go to APS, especially when you're considering buying a Mazda. He cared about me retailer Petr Marek and his party can not reproach. Professional approach, great deal and reliability.

Supper friendly, German the owner spoke for everything an open ear friendly, helpful courteous

I can only recommend. I was very satisfied. Thanks to Mr. Mark and his pleasant approach.

During the regular inspection I was ordered without cleaning the complete car interior cleaning (lux, windows, plastics), but it was not done. Also, the worn rubber was worn, not performed. In addition, the car had a weekly forfeited MOT during service checks, which nobody noticed. A month later, the car was NOT checked by the STL, and two luggage faults were discovered during the STL, which caused the car to go back to service. Absolutely amateurism. I do not recommend.

waiting times are endles, parking there is a challange. bill is always joke

We bought a car in Autopalka. Absolute satisfaction with the approach and helpfulness of the Mitsubishi motors dealer.

Several of the most popular car brands in one place. Parking in the area. Modern environment and helpful staff (Mazda)

The place is a zoo! There are soooo many cars and they are parked all over the place you can barely get through. Even finding the right manufacturer is difficult. But the guy who helped me at Mazda was really nice. Also I just got my car back and hear a noise that wasn't there before so we'll see what it is...

Very poor. Completely inconsiderate. Waited here literally for 4 hours to get the car back just to hear that it will be ready two days later and this was already 3 days after the primary due date. Moreover they said that I have to pay for the repair myself otherwise wait for another 14 days till insurance has paid them. Completely ridiculous. I strongly advise to choose elsewhere.

Ford Service The catastrophe is the busiest service for 45 years
Promises; nothing else. I do not respond to the inconvenience.