After buying a new Ford, I found that the parts we...

After buying a new Ford, I found that the parts were not aligned. After ordering and then handing the car over for service, I reported a problem with the autohold brake and transmission, which only occurred once. After a few hours they called me and told me that the parts did not collapse because I did not complete the period of 1 month or 1500km (I drive in 2 weeks) ... He did not agree to repair at my expense and just look at the autohold brake and gearbox. They should have contacted me that day by 4:00 pm. At 17:30 the technician called me that after playing SW at ABS the car is "dead" and they do not know what to do with it. So when I wanted a replacement car, with a smile on my face, the employee told me they didn't even have a bicycle to rent, but I could go to rent a car at the rental. After a moment of arguing and requiring the presence of a manager, one car suddenly found ... More so far I do not know just got me "professionalism" of staff and with the pardon of having balls face the problem facing. Because in the words of the technique "We are not responsible" ...

The next day was good. Too bad the first impression, that one is not forgotten ...