Parking lot full of cars even though there were a ...

Parking lot full of cars even though there were a few customers. Lots of car showrooms in one place and a lot of confusing. The approach of Mitsubishi staff is fine. Worse is Ford, I was there with a friend to pick up a new car. Unfortunately, the car was not ready at the agreed and confirmed date and we waited for another 1.5 hours. Another problem is the payment machine. The idea is good, but the receipts fall inside the vending machine and the operator must give it to the customer after opening the vending machine.