Al Marwa Rayhaan by Rotana

Al Marwa Rayhaan by Rotana Review

Reviews 959
4.2
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A
4 years ago

The hotel is great, clean and the decor is very ni...

The hotel is great, clean and the decor is very nice
..
It is very close to the Haram and is one of the clock towers
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Excellent Haram view
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The food is delicious and varied
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An experience worth returning
..
The price varies according to the season

F
4 years ago

The rooms are very small and the furniture is cons...

The rooms are very small and the furniture is consumed .. the smells are everywhere and the voices of the guests in the second rooms are like they are with you in the room because of the bad insulation .. the beds are uncomfortable ..

A
4 years ago

Good

M
4 years ago

I was shocked by the frankness of the hotel as a 5...

I was shocked by the frankness of the hotel as a 5 stars booked 3 rooms for me 8 people with a view. Shock arrived back Atoni room alone binary and said hour and equip Atamrna and became the hour 4 hours I took the key at 6 // anything required by Majic except for what connected 4, 5 times means offer Clean the room is unsuccessful May cleaned only if I asked them and say to them 4.5 times and finally cleans alone and the rest drawn on him / Breakfast is beautiful but the last day shocked by the chef opens Serope pancake teeth Mafia knife opens in it ... I talked about my experience in Hotel and last visit will not be repeated

S
4 years ago

An amazing hotel with rooms having view of Haram,n...

An amazing hotel with rooms having view of Haram,not all but most of them, alhamdulilah,an amazing service with fantastic staff.the buffet breakfast is great with a wide spread of food available, it is very convenient for the elderly to stay at,as it very near to Haram,the hospitality is the best and the rooms are lovely with the Haram view.. Alhamdulilah,Allah Akbar...May Allah make it easy for all of us to visit this holy place with comfort and with safety.

d
4 years ago

Praise be to Allah. In any case, at first I took a...

Praise be to Allah. In any case, at first I took a position from the hotel because of cleanliness, but God willing, my objection is long due to the cooperation of the hotel staff with me. Thank you very much. The good staff and special thanks to the customer service manager. The maximum comfort for the visitors of the House of God Sacred, Vlk all the appreciation and further progress .... God reward you all the best

g
4 years ago

Ozb Hotel Baltalp, now electricity free and say ma...

Ozb Hotel Baltalp, now electricity free and say maintenance from 12 pm until 3 Fajr !!! And do not dial any guest and their words is not logical ... Elevators disabled full disruption and people concerned and funny say maintenance is normal !!!!! Gbaya administration and God

M
4 years ago

A beautiful and wonderful experience in all respec...

A beautiful and wonderful experience in all respects, although there was a delay in receiving the room due to the crowding, but the beauty of the place and its proximity to the Haram make you forget everything ..
The breakfast buffet is delicious and varied and overlooks the Haram square
The room is very clean
The partial view of the Kaaba is very wonderful

A
4 years ago

Great hotel with an amazing staff! It is right in ...

Great hotel with an amazing staff! It is right in front of Al Haram and situated on top of the Al Barj shopping complex. Our room was great with a partial view of the Masjid and a breakfast with a wide variety of choices. Whenever there was an issue (phone not working, tv not working, door not closing) the hotel staff was prompt in addressing it. Thank you to Sameer, Hussain, and Rifat for your excellent housekeeping service and thank you to Danish and Rayan for providing excellent dining service! Highly recommend.

S
4 years ago

Honestly the hotel does not upgrade to be a 5 star...

Honestly the hotel does not upgrade to be a 5 star hotel unless they have made some modifications to the decor and service but my stay was well maintained near the hotel from the campus and the breakfast in the hospitality restaurant was very good

M
4 years ago

The worst experience ever.

The worst experience ever.
Not even 2 satrs
No parking
Bad view from Kaaba view room
No wifi internet
No hot waaaaaaaterrr
No shower towels
Water leakage in bathroom
TV was not working
I met all technisions so far ...
Bad accessories..very bad Furnituer
Bad reception ..
Don't Recommend it to any one

A guest at the Marwa Rayana Rotana Hotel, the Haram, Makkah, and the Al-Bayt Towers
The hotel does not deserve 5 stars.
I arrived and there are no stops.
I had to pay 300 riyals for two days for parking outside the campus.
I went up to the room after paying an additional 500 riyals to take a room overlooking the heel.
The room smells very bad and is not qualified for hosting.
Even my feet are dirty from the dirty carpets.
There is no hot water in the room.
There is a water leak in the bathroom.
The TV is not working.
The workers came and fix the TV.
Then, repair workers came, leaking water.
But there was still no hot water.
The view of the room on the Kaaba at a small angle is forbidden and paid the extra.
The seating is hurtful.
The workers are uncooperative and do not understand the meaning of religious tourism.
And a shortening of the Ministry of Tourism with such a classification.
The fridge is empty ...
No bath towels.
There are only towels.
Where is your role, Ministry.
Thank you
Mohammed Abu Jbara

t
4 years ago

A comfortabl place to stay at....clean room n was...

A comfortabl place to stay at....clean room n washroom is also superclean.The room in wich v wer staying had a haram view with bright natural light,wich made the room cozy

F
4 years ago

Worst Experience and the hotel services were extre...

Worst Experience and the hotel services were extremely poor. The customer care service, reception and house cleaning all of them had zero sense and value of customers. Despite of calling them several times for the house cleaning or for the extra blankets needed, nobody bothered to take care of our requests. This was our worst hotel experience in my whole life. I hereby suggest Rotana group to carefully look at these improvement aspects. I don't recommend anyone to stay in this hotel.

d
4 years ago

Bad

Al Marwa Rayhaan by Rotana

Al Marwa Rayhaan by Rotana

4.2