Mohammed AbuJubara

Review of Al Marwa Rayhaan by Rotana

The worst experience ever.

The worst experience ever.
Not even 2 satrs
No parking
Bad view from Kaaba view room
No wifi internet
No hot waaaaaaaterrr
No shower towels
Water leakage in bathroom
TV was not working
I met all technisions so far ...
Bad accessories..very bad Furnituer
Bad reception ..
Don't Recommend it to any one

A guest at the Marwa Rayana Rotana Hotel, the Haram, Makkah, and the Al-Bayt Towers
The hotel does not deserve 5 stars.
I arrived and there are no stops.
I had to pay 300 riyals for two days for parking outside the campus.
I went up to the room after paying an additional 500 riyals to take a room overlooking the heel.
The room smells very bad and is not qualified for hosting.
Even my feet are dirty from the dirty carpets.
There is no hot water in the room.
There is a water leak in the bathroom.
The TV is not working.
The workers came and fix the TV.
Then, repair workers came, leaking water.
But there was still no hot water.
The view of the room on the Kaaba at a small angle is forbidden and paid the extra.
The seating is hurtful.
The workers are uncooperative and do not understand the meaning of religious tourism.
And a shortening of the Ministry of Tourism with such a classification.
The fridge is empty ...
No bath towels.
There are only towels.
Where is your role, Ministry.
Thank you
Mohammed Abu Jbara