I'm extremely impressed, from the ease of signup t...

I'm extremely impressed, from the ease of signup to filing my first support ticket (my error not theirs). Because I hadn't closed the ticket when the issue resolved itself, there was a mechanism in place for the support gurus to follow up and MAKE SURE I was not having any further issues. Initialy my ticket was confirmed with an autoresponder and then live support within 90mins even though I was not a premium support subscriber and I'm on shared hosting. Honestly, you guys offer premium support to basic customers compared to other name hosting companies I've tried. Cheers!