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Had to find a new home for our ecommerce site when...

Had to find a new home for our ecommerce site when the performance and customer service of the current hosting company (call them HG) had gone so poorly over the past couple of years. Found a new host (call them 1&) to set up the new store using Prestashop. Mistake. Shared hosting has a lot of limitations and customer service quite poor.

Came to A2 and so far very happy. Not so much with the performance since we just signed up but for the customer service. We had a bit of a tricky setup and A2 was very helpful (on a Sunday even) and stuck with us until we got up and running.

You can always find cheaper hosting but really.... you get what you pay for.

Great hosting team.They support team are super fas...

Great hosting team.They support team are super fast,no metter in which world zone you are. They fast,fast and just fast. I bought SWIFT packet and you have like one options.DONT NEED TO KNOW WE SKILLS:
they are just+ 5

I noticed a problem with email and my forum softwa...

I noticed a problem with email and my forum software. Spent some time trying to troubleshoot it and then came to my senses. Opened a ticket and I think I had an answer in under a minute. Literally. I just started with A2 a couple of months ago, and it's been a breath of fresh air. Lovin it!

A2 Hosting has been exactly as advertised! I was r...

A2 Hosting has been exactly as advertised! I was referred to them by a colleague and she was right - they have great options of service to choose from and they communicate really well also. Their website/instructions are laid out effectively. I haven't had any trouble so haven't needed to interact with them a lot, but that's a good thing.

I just setup a new account and had my domain trans...

I just setup a new account and had my domain transferred over. My email did not work afterwards but I did not know that I had to change the network records to point to the new host. They took care of it quickly and now it is all up and running perfectly.
Thank you.

Great Support, Quick response.time. Patient and k...

Great Support, Quick response.time. Patient and knowledgeable.

I had 2 issues in my first 2 days as an A2 customer, simply due to my own inexperience. My first call, on day 1, was answered within 2 minutes and resolved within 5. The second call, on day 2, was about SSL and HTTPS set-up. Rather than wait on hold, I decided to use the call-back feature and left a message. A2 support returned my call about an hour later with answers ready. Also, as promised they immediately sent a follow-up email that had all the info I needed - links to 2 related articles and the plugin I needed to fix my site's security problem.

Thanks!

I am really grateful to a2hosting team for their q...

I am really grateful to a2hosting team for their quick response and valuable technical support I was having an ssl error so i mailed a2hosting get their support and on the very next day that error was gone and not just this, but every time whenever i contact to a2hosting team they respond me so quickly with their best services. I love a2hosting

Occasionally I get really, really, really great su...

Occasionally I get really, really, really great support. And that's what I got from A2 today. Not only fast, but also they just fixed my ssl problem with someone else's software for me! No RTFM, no long, complicated instructions - they just did it. Superb.

I have been using this service for about 2 years n...

I have been using this service for about 2 years now. I have no complaints what so ever. They have a robust back end, fast servers, and a lightning fast support team. I would highly recommend them to anyone.

Rob was terrific today helping to straighten out m...

Rob was terrific today helping to straighten out my login issues. He was friendly, patient and most importantly he fixed the problems that were keeping me from logging in to Wordpress. I don't exactly understand what the problem(s) was/were but Rob quickly got me up and running - thanks a bunch!!! I have my new favorite IT person!

I do want to give a shout out to A2 Hosting. I researched many alternatives and feel I made the best choice for my needs. I did a couple of live chats that helped me decide, great customer service before I paid a penny. I read reviews on outside websites, and I like your concern for environmental issues. I look forward to getting my site up and running! Thanks!

Things work fine till they are fine, once the serv...

Things work fine till they are fine, once the server is down, they never have a timeline to say when things will be back live. Chat executives gives you link for the information nothing more then that (Things are fine until you ask normal things).

My site is down from 24 hours and still they say "We are trying to solve the server issues and will be update you once it's done" "we will do it as soon as possible" lol what's as soon as possible....

Great support, very fast server speed and they're ...

Great support, very fast server speed and they're not owned by a big holding company. A2 is all about easy to use speed and service, and I feel very smart having found their hosting. It costs more, but you get more for it.

I have worked with other hoisting companies and pl...

I have worked with other hoisting companies and plans and I always reflect on the level of client services I receive. A2 has been a joy to deal with. They made it simple for me to understand what I needed to do and I was not rushed. Thanks A2.

I did some online research about service providers...

I did some online research about service providers before selecting one. Existing reviews of A2 seemed positive and the price competitive, so I picked them. Everything has lived up to expectations in the roughly four months since and even though I've opted for the lowest level of support, when I recently had a technical question (to do with getting different results from a shell command when run from crontab as opposed to at the shell prompt) the responses to my questions were prompt and showed me how to resolve the problem.

This company refuses to cancel my account and cont...

This company refuses to cancel my account and continues to bill me for services not used after being specifically told for more than a month to close my account. They withdrew funds from my card several weeks AFTER they were told I'm not using their services anymore and to close the account. My bank account went into the negative and I was charged a fee by my bank. They still refuse to cancel my account and continue to send me invoices. I've contacted the Secretary of the State this company is located in. I did a search for their business name on the Michigan State website for licensed businesses/corporations. According to that site A2 Hosting does not exist. Yet they claim to be a corporation operating in Michigan. Ooops! Things are about to get very bad for A2 Hosting.

I have been in web hosting for quite a long time, ...

I have been in web hosting for quite a long time, and I have never seen so dedicated sales team like the one from a2hosting. today I called a2hosting to ask about a re-seller account and a very respectful and professional gentleman by the name of Tyler offered me answers to every thing I had on my mind. a friend of min told me to use a2hosting since he is been with them for the last 2 years and their support and service has been the best, and today Mr Tyler just proved to me what level of an excellent support a2hosting is capable to deliver.
thank you Tyler and thank you a2hosting, you just won a new happy customer.

As I am transferring all my web hosting to A2 Hos...

As I am transferring all my web hosting to A2 Hosting the company has been very helpful and timely with all my questions . Very please so far with the service !
Bradley McCalister

A2 Hosting is very helpful. They take you through ...

A2 Hosting is very helpful. They take you through every step of set up and transfer. And you deal with the same person every step of the way. I have been working with Josh M. And while we are on different time schedules, we have been taking everything one step at a time and advancing every day. And because one person is working with me, I don't have to start all over explaining what I want to do. Great company.

They are very helpful. I am very happy to receive ...

They are very helpful. I am very happy to receive such good services. I have 12 sites on shared hosting plan and all runs well. The customer service answers questions quickly and has 2 levels of technicians so that problems are categorized well and solved.

Fantastic support as always from everyone at A2hos...

Fantastic support as always from everyone at A2hosting. Everyone who I spoke with was very helpful and answered my questions straight away or solved any problem I had with ease. I'm never made to feel foolish no matter the question or issue that I couldn't solve myself. thank you A2hosting

My first web host change and WordPress migration a...

My first web host change and WordPress migration and all was complete in HOURS with the help of A2 tech support. The KB articles had me 99% there and then an email to support had it working in a very short period of time. No site downtime on top of all that. The performance of the site is MUCH faster than Bluehost was also. Great first impression.

You company has great customer service #1 that's w...

You company has great customer service #1 that's why I came back. I call y'all answer not some classical music repeating. Hate to throw shade but like @ Hostgator. No one has perfected perfection so keep improving. Thanks

I had one of the worse interactions I've had with ...

I had one of the worse interactions I've had with a support team. "David H." comes across as rude and impatient. He could at least try to explain in a nicer tone, it is not the customer's fault if we don't understand the more technical terms.

A very prompt solution to all our issues.

A very prompt solution to all our issues.
The Customer Support Team at A2Hosting has always been doing tremendous job in taking utmost care of their customers in resolving their querries. It deserves all appreciation from one and all. Keep it up. My best wishes to them.