Zalando

2.9 · 64 reviews
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C
Chriss
Reviews 1
2020-08-19 19:25

Attention Zalando cheats consumers!

Attention Zalando cheats consumers!
Ugg shoes Mini Bailey Bow: According to the UGG, the inner material and the insole are actually not made of wool, as described here, but of lambskin, i.e. the fur (skin + hair originally connected) of baby animals. The upper material consists of waxed lambskin + ...

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L
Lee Lee
Reviews 1
2020-08-12 16:03

The worst online shopping experience I have ever h...

The worst online shopping experience I have ever had. DHL cannot find receiver on the building and returned my package without the second try. I have all the address information in my account but with wrong order address, company name which should be company name, C/O receiver . In fact, I ha...

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J
Julia Stefanie Skrypski
Reviews 1
2020-07-08 00:34

Customer service is a disaster! My package was del...

Customer service is a disaster! My package was delivered to the old address, although everywhere the current address was deposited, because Zalando does not get the communication with DHL and the address seems to be deposited there.
On the phone only people who have no idea and can not help you!
U...

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V
Vojt ch Kavan
Reviews 1
2020-06-08 08:36

FRAUDULENT - WARRANTY IGNORED

FRAUDULENT - WARRANTY IGNORED
We bought a pair of designer jeans which did not survive just one washing. However, Zalando automatically declined the warranty claim without even seeing or checking the item! We have even been denied the chance to send the faulty item back to Zalando. No reply to e-ma...

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M
M.
Reviews 1
2020-06-06 07:34

Ik bestel onwijs vaak bij Zalando en heb bijna mij...

Ik bestel onwijs vaak bij Zalando en heb bijna mijn volledige gardarobe via hen gekocht. Levertijd is soms wat langer dan verwacht en er gaat wel eens wat mis met de artikelen en betalingen maar ik heb nu wel echt een pluspunt die ik even wil delen en waarom ik een positieve review wil schrijven.

...

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K
King K.
Reviews 1
2020-06-02 21:00

Shopping with mixed feelings. We were waiting for ...

Shopping with mixed feelings. We were waiting for shoes that were intended for the wedding. The website and the range would be a clear 5-star affair. However, if you have to wait 19 days for your package and have to suggest possible solutions to the company, the fun is simply over. We hung out at Za...

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M
Mr. X
Reviews 1
2020-05-24 01:47

Fake reviews. After many years as a customer, for ...

Fake reviews. After many years as a customer, for the first time I was so annoyed with a product as a customer that I wanted to give a negative review. The shoes were rated with 5 stars. I have submitted a 1 star rating. It just was not published. And then again and again no reaction. I would never ...

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E
Esti S
Reviews 1
2020-05-01 23:12

As a longtime customer and shoe buyer (100 shoes a...

As a longtime customer and shoe buyer (100 shoes already gekaft) answers. All of a sudden, you can not buy at Zalando's expense. on my telephone request I was told that the computer now determines, and the buying behavior analyzes whether you can buy on Rechnug or not. What's the nonsense ????? My b...

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N
Nick
Reviews 1
2020-04-25 03:30

After years of loyal customers; Just finished with...

After years of loyal customers; Just finished with Zalando for now. Reminders received in connection with the own administration of Zalando which is not in order, then treated by the customer service rude. Delivery times in the past period longer than promised. Warranty cases are attempted to be bou...

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N
Nachname Vorname
Reviews 1
2020-03-22 12:11

Because you think Zalando can sell shoes. I'm not ...

Because you think Zalando can sell shoes. I'm not the only one who receives completely wrong articles and then has to send them back. I can not get the originally ordered article, but I want to order it again, although it does not exist anymore in the shop. Incredibly bad customer service, next time...

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K
Kiko
Reviews 1
2020-02-10 16:11

The experience with ZALANDO is excellent till the ...

The experience with ZALANDO is excellent till the moment that have to be brought to the customer. Actually I m waiting more than 9 days for my delivery, but the worst thing is since the 6th day the company CELERITAS, the one in charge of the transport, is sending SMSs that they are in that day in co...

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I
Isabella Novak
Reviews 1
2020-01-05 11:45

After 1 year I gave Zalando another chance and I'm...

After 1 year I gave Zalando another chance and I'm still totally disappointed:

1. Do not respond to e-mails: I have been waiting for 3 weeks for an answer to my e-mail and have sent in the meantime again which. No response received until today ...

2. Send used / broken goods: For me are alread...

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L
Leo J.F. de Ruiter
Reviews 1
2020-01-04 00:50

I buy a lot from Zalando. mainly for my collection...

I buy a lot from Zalando. mainly for my collection, but also clothes and household items. What I like is Zalando Lounge, is very cheap, that is nice to take with you. But otherwise I am very dissatisfied with Zalando. They make a lot of mistakes, wrong shipments, items that have already been ordered...

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